Professional. Responded immediately. Discussed my options with pricing. Installed devices. Restored…read moremy network. Meticulous. Thank you Andy.

Super professional! Quick to respond and Andy and Kenny really know their stuff!…read more 10/10 would reccomend!

I recently moved to a new apartment and wanted my television mounted. I contacted them and they…read moreresponded quickly with a great quote. They arrived on time and immediately began working and my tv was mounted (and they also checked to ensure it was working) in no time. They made sure my home was left in good condition. I would recommend them to anyone wanting work done and I did.

Great service, my fiancé got me a nice size TV for Father's Day. So I went on yelp to find someone…read moreto mount it for me. First I actually attempted to mount it myself but after reading the instructions, I figured I should hire someone so it would be done the right way, so I searched yelp and found MHI, they did a great job!

We had Alex over about a year ago to assemble some office furniture and called on him again to wall…read moremount a couple of our TV's. And just like his previous work, he was quick to communicate, and shot us a text to let us know he was inbound and arrived at the appointed time. He did an outstanding job at very reasonable pricing. Alex was very meticulous in his work and prior to leaving he did a good job in cleaning up. He showed us the multiple positions in how the TV can be viewed. As a plus, He did a real nice job covering cables from view. Just a great guy who is proud of his work (and should be). If the need were to present itself, I'll be calling on Alex! Check out the link, looks like he has multiple capabilities: https://modernhomeinnovations.com/

I tried to get help from Samsung and Wisenet for over 2 weeks, and kept getting transferred or…read moreforced to chat online. They were horrible!! Finally, got in touch with Ellipse Security, and it took all of 2 minutes to get the product I needed. The gal was friendly, and very knowledgeable!! Thank you for having excellent customer service relations!! I doubt I will continue to buy from Samsung anymore; they used to be a good company, but not anymore!! Thanks again Ellipse security!!! Someone had stolen my Security camera from my house, and weeks later, Someone tried to break in ! Ellipse really came through with my need for security!

I purchased a very expensive system from this company , First off the sales person told me this…read moresystem was very good and never had any problems with their systems, the system was paid for and sent, after installing the unit , The next morning after night vision was supposed to shut off well it didn't , they were stuck on black and white during they day , and would not go back to color , called the company waited almost 2 days and no response back , So we called the makers of course in China , come to find out they sent us outdated cameras that could not be updated through the DVR they sent us because it's was also outdated and not compatible with the cameras , The makers told us to contact the sellers, After several emails Ellipse security contacted us back and sent out a different DVR , the company claimed they didn't know the cameras and DVR were not up to date , they should have checked before sending out , received the new DVR to come to find out , had to spend hours on phone with China to get the the firmware installed to cameras , trying to get ahold this company for support is a ticket program , they have 1 tech , and waiting time is lengthy, not like most company's you can call and get support right away , now we have cameras going out , tried getting ahold of them and also put a ticket in over a month ago , no response, so their 3 yr warranty and life support is worthless , along with expensive system and things going out on it, This is by far the worst company I have ever had to deal. With Buyer Beware

We've trusted American Electrical with every electrical project in our home for the past four…read moreyears. While they may be expensive, you get what you pay for: exceptional workmanship, reliability, professionalism, and honesty. Connor and Andrew were our technicians on this visit, and they were outstanding. We received a courtesy call when they were on their way, they arrived on time, and immediately got to work. Connor and Andrew explained the issue with our outlets, answered all of our questions, and even showed us how we could test the outlets ourselves in the future using an inexpensive tester from Home Depot or Lowe's. We really appreciated them taking the time to share that knowledge instead of simply completing the repair and leaving. Great customer service and quality work!

Matt and Jesse did an excellent job installing two network cables in my home. They completed the…read morejob very quickly! I had them work on another issue with the oven to where it was not able to be pushed back to the wall because of the electrical box protruding from the wall. They were able to install a new electrical connection and the oven looks much better as it was able to be pushed back to the wall. I have used American Electrical for other electric jobs around my has and have never been disappointed. Great customer service!

We have hired Simply Smart Techs twice this past year to help with moving/mounting TVs and general…read morehome support. Kwesi is an incredibly professional, down-to-earth business owner who takes pride in his work and makes sure that it shows. He has put 100% effort into every project he has done for us, and we could not be happier. Prices are incredibly reasonable, and even though we now live in Nassau County, we will be calling Kwesi the next time we need a/v support. Five big, big stars.

We hired Kwesi to mount our TVs and he came to our home and was quick and professional. He even…read morewore the little covers that you put over your shoes so he wouldn't track dirt. I thought that was a classy touch. We hired him to come back and install cat5/6 Ethernet into our house and it was a flawless install. We will hire him for any of our tech needs he was great!!

Contacted on Monday and came out on Tuesday morning to fix our LG dryer. Professional snd friendly…read more There is a $105 diagnosis fee which is applied to repair. certified LG repair facility. Showed up before time given and diagnosed issue quickly.

WHAT AN AMAZING COMPANY!!! GREAT CUSTOMER SERVICE AND CARING EMPLOYEES!!!…read more I purchased a big-screen outside TV thru Amazon with Assurian Protection & long black line appeared in middle of screen in a little over a year. Claim was placed with this company & Mindy jumped on immediately. She followed thru each day with what, when & where they were setting up & rep that came out was wonderful. Very detailed in explaining every step in diagnostics to my husband & myself. She stayed on top of everything with Assurion & was so great in explaining steps they were resolving to get problem fixed or proper feedback expedited to Assurion, which is sometimes a nightmare dealing with the Philippines. In any event, our $3200 purchase couldn't be repaired, but we are happy that we had a company with individuals that cared about Customer Care...that's why we always get Protection Plans on all appliances, large home purchase items. Hope this review is helpful to anyone that needs an awesome Electronic or Appliance issue. We would give them 10 stars if we could!!!.. Deb & Dennis Strickland Jacksonville FL

I'm writing this because today's interaction with Atlantic Security was so unprofessional that it…read moregenuinely shocked me. Months ago, I called Atlantic for a quote on a system. I decided to keep researching, because unlike many customers, I don't jump into expensive security decisions blindly. After doing extensive research, I determined that the DSC NEO system was the right fit for me. I contacted Atlantic Security again and requested a quote specifically for the NEO. The quote came back at over $5,000, which was unnecessarily high, so I declined politely. A few months later, I purchased the DSC NEO directly from Tyco Integrated / Johnson Controls--the manufacturer. Today, I called Atlantic Security to inquire about installation and monitoring. Instead of receiving normal customer service, I was spoken to with a snarky, condescending attitude by a representative named Laina. She told me they were "not interested in doing business with me" and that I had "wasted their time multiple times." This is completely unacceptable. Comparing prices, researching equipment, and ensuring I make the right decision on a multi-thousand-dollar security system is not "wasting time." That is called being a smart consumer. These are major decisions--not impulse purchases. Here's the part Atlantic clearly didn't bother to consider: My father's company is a major corporation with multiple homes, buildings, and commercial sites--every one of which is secured and monitored. He is one of Atlantic Security's largest clients. In addition: I personally own a large technology company, and the amount of future business Atlantic could have received from me alone is something they clearly can't even begin to fathom. Because of the disrespect I experienced from one representative, Atlantic Security has now jeopardized--and likely completely lost--two major long-term clients representing a massive amount of revenue. All because of one employee who chose to speak to a customer with rudeness, attitude, and zero professionalism. I will be filing a formal BBB complaint. At minimum, Atlantic Security needs to retrain or reassign Laina, because speaking to paying clients or potential clients that way is unacceptable in any industry--let alone the security industry. Congratulations, Atlantic Security. In a single phone call, you managed to lose a tremendous amount of business from two extremely large companies

This company's billing department needs professional training. I've sent over every payment made…read moreper month since March 2022 validated by bank statements, and as of today 9/08/2022, they have not corrected the problem. my last request to Atlantic Security was as follows: See below Please explain, Obviously, the accuracy of this matter is incorrect. I need a detailed report of all payments received to date. Please reference with invoice numbers. See your last error report response below. From: AR Dept ardept@atlanticcompanies.net Date: May 23, 2022, at 2:57:42 PM EDT To: Ron Brooks Ron-Brooks@outlook.com Subject: RE: Statement Dear RTB We have updated our records to show recent payments made on May 03, 2022, for invoice 245433. However, the payment made on March 24, 2022, is for invoice 241359, not 237851. So, invoice 237851 is still due and outstanding. Please don't hesitate to call me on the number below should you have any questions. Thank you for your business. Mat Cueva Accounting Clerk I ATLANTIC SECURITY Corporate: (904) 743-8444 ext. 122 | Fax: (904) 743-8466 1714 Cesery Blvd Jacksonville, FL. 32211 ardept@atlanticcompanies.net | www.atlanticcompanies.net From: Ron Brooks Ron-Brooks@outlook.com Sent: Thursday, May 5, 2022, 9:20 PM To: AR Dept ardept@atlanticcompanies.net Cc: Ads security Ads localprocess@gmail.com Subject: Re: Statement attention AR, Please update your records. See attachments.