I tried to get help from Samsung and Wisenet for over 2 weeks, and kept getting transferred or…read moreforced to chat online. They were horrible!! Finally, got in touch with Ellipse Security, and it took all of 2 minutes to get the product I needed. The gal was friendly, and very knowledgeable!! Thank you for having excellent customer service relations!! I doubt I will continue to buy from Samsung anymore; they used to be a good company, but not anymore!! Thanks again Ellipse security!!! Someone had stolen my Security camera from my house, and weeks later, Someone tried to break in ! Ellipse really came through with my need for security!

I purchased a very expensive system from this company , First off the sales person told me this…read moresystem was very good and never had any problems with their systems, the system was paid for and sent, after installing the unit , The next morning after night vision was supposed to shut off well it didn't , they were stuck on black and white during they day , and would not go back to color , called the company waited almost 2 days and no response back , So we called the makers of course in China , come to find out they sent us outdated cameras that could not be updated through the DVR they sent us because it's was also outdated and not compatible with the cameras , The makers told us to contact the sellers, After several emails Ellipse security contacted us back and sent out a different DVR , the company claimed they didn't know the cameras and DVR were not up to date , they should have checked before sending out , received the new DVR to come to find out , had to spend hours on phone with China to get the the firmware installed to cameras , trying to get ahold this company for support is a ticket program , they have 1 tech , and waiting time is lengthy, not like most company's you can call and get support right away , now we have cameras going out , tried getting ahold of them and also put a ticket in over a month ago , no response, so their 3 yr warranty and life support is worthless , along with expensive system and things going out on it, This is by far the worst company I have ever had to deal. With Buyer Beware

The knowledgeable staff members guided me through different options, finally deciding on a special…read morecamera that plugs into USB! Spook Tech offers a comprehensive selection of cutting-edge security camera and spy equipment, for both professionals and enthusiasts alike. They stock a lot of hard-to-find items and always answer my questions. A++++

Great customer service, will spend an hour just figuring out the right solutions for your problems…read morewith no hard selling or attempt to push products on you that won't fit your needs. I ended up buying nothing but leaving with 2 ideas to help my situation. But limited selection, oriented to the generic, home environment. Parking is easy and it's easy to find.

We recently had our security system installed by Joe Cole at our business…read more Joe arrived on time (early, actually!) and met with me to walk me through the process and make sure that he and I both understood the assignment. He had an initial installation plan that I made a few changes to! He graciously obliged and made everything work perfectly. Joe was courteous and respectful of everyone in my office. He worked diligently and meticulously to accomplish this installation. He adjusted the cameras as needed to make sure that any area we wanted monitored, was. The equipment (monitor and recorder) was wall mounted. He made sure I was comfortable with the placement before he ever put a mark on the wall. We downloaded the app, went through the setup process (which wasn't easy because the Verizon network was down) and he made sure I knew how to work my way through and around the app and find anything I might be needing to look at. He also made sure I had the number to tech support! Smart move, Joe! I feel like excellent customer service is very rare in the world we live in but Joe absolutely nailed it! He was very humble in asking for us to leave him a review and didn't ask for a "5-star review" just "1-5 stars, depending on how we thought he did." Well Joe, we're giving you a "5-star review" because you absolutely deserve it and a "10-star review" isn't an option. The cameras are great too. Exactly what we needed to monitor and protect our business.

Our entire process was great for all three of our locations. Rob Conklin provided our quote, lay…read moreout, and contract. He was very professional and responsive. Fred Leveille was our installation tech in both our Savannah and Ocala locations. He was professional, efficient, helpful, and a great representative for Security Center USA. Their product sells itself, but their service is the cherry on the top. Couldn't ask for a better experience!!

We have hired Simply Smart Techs twice this past year to help with moving/mounting TVs and general…read morehome support. Kwesi is an incredibly professional, down-to-earth business owner who takes pride in his work and makes sure that it shows. He has put 100% effort into every project he has done for us, and we could not be happier. Prices are incredibly reasonable, and even though we now live in Nassau County, we will be calling Kwesi the next time we need a/v support. Five big, big stars.

We hired Kwesi to mount our TVs and he came to our home and was quick and professional. He even…read morewore the little covers that you put over your shoes so he wouldn't track dirt. I thought that was a classy touch. We hired him to come back and install cat5/6 Ethernet into our house and it was a flawless install. We will hire him for any of our tech needs he was great!!

Professional. Responded immediately. Discussed my options with pricing. Installed devices. Restored…read moremy network. Meticulous. Thank you Andy.

Super professional! Quick to respond and Andy and Kenny really know their stuff!…read more 10/10 would reccomend!

I reached out one month ago for a security /smart home project. Robbie reached out with several…read moreideas that were not given to me from other installers. He came out to my home FREE OF CHARGE and told me that he would get back to me with a price . Not only did he come back with a great price he explained to me how things would work and mage me feel very comfortable. I call Robbie now for anything digital or wifi related . He has come to my home several times and fixed things without a hitch. He makes things easy to understand and won't sell you something that you don't need . He is a very very honest human being thank you

We've trusted American Electrical with every electrical project in our home for the past four…read moreyears. While they may be expensive, you get what you pay for: exceptional workmanship, reliability, professionalism, and honesty. Connor and Andrew were our technicians on this visit, and they were outstanding. We received a courtesy call when they were on their way, they arrived on time, and immediately got to work. Connor and Andrew explained the issue with our outlets, answered all of our questions, and even showed us how we could test the outlets ourselves in the future using an inexpensive tester from Home Depot or Lowe's. We really appreciated them taking the time to share that knowledge instead of simply completing the repair and leaving. Great customer service and quality work!

Matt and Jesse did an excellent job installing two network cables in my home. They completed the…read morejob very quickly! I had them work on another issue with the oven to where it was not able to be pushed back to the wall because of the electrical box protruding from the wall. They were able to install a new electrical connection and the oven looks much better as it was able to be pushed back to the wall. I have used American Electrical for other electric jobs around my has and have never been disappointed. Great customer service!

Perfect combination of great equipment, great system architecture, and a great install staff made…read morethis one of the best and easiest AV installs I've ever contracted for. Top notch. Details: appointments and site visits were completed on time and in an efficient manner, multiple options were provided at various price points, once hired, company quickly met all the terms of the contract, installers appeared on site on time and completed work in a pro manner, job site was left clean, system cranks!!

I've always known Behren's had a reputation for high end electronics and professional installation…read morebut the incredible service and attention to detail were an added bonus. The above and beyond professional service I received was more than I could have wished for. I would highly recommend Behren's for any home audio/video project you may have. Lily Rubin