I used this company to install a complete security system - cameras, infrared lights, alarm - the…read moreworks. They showed up on time and had me up and running in no time. Drilling through walls and running cables through the attic can make a mess, but they cleaned everything up before they left, and made sure everything was setup to my satisfaction. I have called them back a couple of times for additional work or modifications; and they have always responded quickly. I am very happy with their work and feel that their prices are quite reasonable.

From the owner: Security Systems, Residential & Commercial Burglar Alarms, Residential Fire Systems, Video…read moreSurveillance, CCTV, home automation systems. In business over 30 years, State License EF-0000144

Great Service. Very professional. Top quality. Promised high end security cameras and we got…read morethem. Smooth install. A+.

The BEST alarm company for all your security and video surveillance system needs. Very professional…read morein every respect, super friendly staff, great service, and a crackerjack installation team that builds & installs the system seamlessly into your existing home. Every step of the way, they did their work and made decisions as if they were in their own home. We had a complete security and video surveillance system installed over 2 full days. They did a PERFECT job and left only after we were comfortable with everything! They helped us along the way making careful decisions on every aspect, including camera placement, glass breaks, doors, windows, and all the bells and whistles. And they were so friendly we will miss actually their company...especially our Chocolate Labrador who wouldn't leave them alone, another sign of good character. I couldn't imagine anything that they could have done better. Just fabulous! If you're looking for a security system or video surveillance system, do yourself a favor and call Augustine Alarm. NOTE: This review is regarding my home in Saint Augustine, Florida

It doesn't feel very good to read your exchange with your former partner. I am not necessarily…read morereligious, but I do consider myself a person that loves God very much. I can share with you that I had two extremely difficult endings. I know what it is like to be rejected. Both relationships were ended without much warning. Rejection can be an extremely powerful emotion. I,m not saying that either one of you were rejected or not. I do know that your exchange of words was difficult to read. Please be gentle with yourself. Not necessarily with each other even though that would make me somewhat happy if that is the appropriate word. What I am saying is: 'Please be gentle with yourselves.'

Nice people and did the job I needed . I would definitely recommend . Mister Flicker was very…read morehelpful and so was the lady that fixed my computer .

Ryan installed a security camera system in 2017 for $2000. Within the first two years, the system…read morestopped working on our computer. For two years he kept promising to get a new software program, since he said the Tech Pro SS/Smart PSS that he installed no longer worked on a MAC. Eventually, the software stopped working on our phones too. Five out of eight cameras he installed had to be replaced. Last communication from Ryan was a text in April 2021 saying "I have honestly reached out to this company 10 times and they say they are still looking into it. I will call them again today and find out what the heck is going on. It is ridiculous and I am so sorry". Never heard back from him again. So we paid $2000 for a throw away system. I do not recommend Ryan Rottman.

From the owner: Owner is always reachable during business hours, wide range of experience, we respect customer's…read moretime and set specific arrival times (no arrival windows)

I'll add more photos and videos. Worst experience ive ever had! 1600 plus and this is what im left…read morewith??? scott did it himself too... Its not even smooth surfaces he said they dont do sanding .... i HAVE to retexture my wall myself Fine i get it but the guy who cut holes in our walls 2 yrs ago to instal caneras did a better mudding/fill job than this guy. Ill be going through all camera footage as ive already seen he's hit my wall with our metal ladder too many times to count yesterday and now i get to finish and fix his poor filling job on ALL cut outs in my home MYSELF. Ill post videos if i can when i download them. It was excuse after excuse on MULTIPLE THINGS. Pitiful and yes my husband agrees! I atleast was taught how to use mud fill it and SMOOTH it out . Scott said they only do rough patch no sanding but all other customers are happy with it.... really??? I highly doub it!.... i hope his wife would be happy with this final product in THEIER home if they wer3 just a customer because its not GOOD BUSINESS and now we are telling our neighbors not to use them! Nice guy at 1st til confronted but very very condiscending today and knew he was but so glad i have it on audio from my hall camera. nobody would be happy with this so called fill in the holes and cracks. My husband has severe back problems and dr visits and cant be home 100% of tge time besies im not dumb or new to patchwork as we had to when we sold our old home and yes I A FEMALE DID IT! Needless to say we waited to see if he would do better yesterday or but Today it got worse. This is the "owner" lol thats pitiful and NOT WORTH OVER 1600 when im gonna spend even more to fix it what he shoould have done because noe even holes or screws are fully covered still indents around his cut outs and the filler isnt smooth at all and then texture it again myselfi can do that!! Very very disappointed!!!!.... im glad i have cameras in and outside my home GARAGE INCLUDED These pictures are from the 3 total visits hes made and WE WILL NOT ALLOW A 4TH!!!....sure things work but I mean for 1600 plus no i should not have to do this bull myself. If my husbands back wasn't so messed up and dr appointments and physical therapy and chiropractor he'd be here the whole time every time. I do have a few pictures as well text message wise to show other inconsistent information. His "clean-up " is a joke he got mud all over the picture I has specifically made by an artist of our deceased cat for my husband and the only thing that looks good is my daughters chandelier in her room but we found mud on it too now. Its poor service on the tail end and im WAITING on the desk faceplate that will hopefully be given to me as its already paid for as we paid Scott in full now. Yup gotta wait for drake customer service and blah blah blah. Look we all have real life problems but there are so many in consistency with what he said yesterday and today . I see why only 17 reviews and very little reviews elsewhere now. Its ridiculous! Scott set the price added on more fine I get that BUT if I knew my walls and all the holes would look like this when finished ummmmmm no. There's no way other people can be happy with this type of "rough patchwork " id like to see those pics. So if you have a simple project they might be ok if its more than a light then PAY THE EXTRA $$$ . I really dont care what his responses are as i have proof of poor execution and im not a young dumb woman or anything. I was an army brat im not incapable of doing things. A blind person could have done this patchwork better than he did! No i dont want Scott back in my home EVER. I feel sorry for people who hire him and HOPE they see this and my pictures! Good luck everyone just pay the extra $!!! highly highly do NOT recomend ! I'll add more pictures today!

After spending over a week searching for an electrician to come take a look at a partial loss of…read morepower to one side of my house, I found SOS. Their first available appointment was a week out, probably because they are the ONLY electricians that actually answer the phone or return phone calls. Two gentlemen came out to my house and spent an hour or so checking each point in the current until they were able to identify the issue and fixed it quickly once located. All in all came out to about $100/HR. Both electricians were extremely nice, knowledgeable, and honest. I would use them again for sure.

I'm writing this because today's interaction with Atlantic Security was so unprofessional that it…read moregenuinely shocked me. Months ago, I called Atlantic for a quote on a system. I decided to keep researching, because unlike many customers, I don't jump into expensive security decisions blindly. After doing extensive research, I determined that the DSC NEO system was the right fit for me. I contacted Atlantic Security again and requested a quote specifically for the NEO. The quote came back at over $5,000, which was unnecessarily high, so I declined politely. A few months later, I purchased the DSC NEO directly from Tyco Integrated / Johnson Controls--the manufacturer. Today, I called Atlantic Security to inquire about installation and monitoring. Instead of receiving normal customer service, I was spoken to with a snarky, condescending attitude by a representative named Laina. She told me they were "not interested in doing business with me" and that I had "wasted their time multiple times." This is completely unacceptable. Comparing prices, researching equipment, and ensuring I make the right decision on a multi-thousand-dollar security system is not "wasting time." That is called being a smart consumer. These are major decisions--not impulse purchases. Here's the part Atlantic clearly didn't bother to consider: My father's company is a major corporation with multiple homes, buildings, and commercial sites--every one of which is secured and monitored. He is one of Atlantic Security's largest clients. In addition: I personally own a large technology company, and the amount of future business Atlantic could have received from me alone is something they clearly can't even begin to fathom. Because of the disrespect I experienced from one representative, Atlantic Security has now jeopardized--and likely completely lost--two major long-term clients representing a massive amount of revenue. All because of one employee who chose to speak to a customer with rudeness, attitude, and zero professionalism. I will be filing a formal BBB complaint. At minimum, Atlantic Security needs to retrain or reassign Laina, because speaking to paying clients or potential clients that way is unacceptable in any industry--let alone the security industry. Congratulations, Atlantic Security. In a single phone call, you managed to lose a tremendous amount of business from two extremely large companies

This company's billing department needs professional training. I've sent over every payment made…read moreper month since March 2022 validated by bank statements, and as of today 9/08/2022, they have not corrected the problem. my last request to Atlantic Security was as follows: See below Please explain, Obviously, the accuracy of this matter is incorrect. I need a detailed report of all payments received to date. Please reference with invoice numbers. See your last error report response below. From: AR Dept ardept@atlanticcompanies.net Date: May 23, 2022, at 2:57:42 PM EDT To: Ron Brooks Ron-Brooks@outlook.com Subject: RE: Statement Dear RTB We have updated our records to show recent payments made on May 03, 2022, for invoice 245433. However, the payment made on March 24, 2022, is for invoice 241359, not 237851. So, invoice 237851 is still due and outstanding. Please don't hesitate to call me on the number below should you have any questions. Thank you for your business. Mat Cueva Accounting Clerk I ATLANTIC SECURITY Corporate: (904) 743-8444 ext. 122 | Fax: (904) 743-8466 1714 Cesery Blvd Jacksonville, FL. 32211 ardept@atlanticcompanies.net | www.atlanticcompanies.net From: Ron Brooks Ron-Brooks@outlook.com Sent: Thursday, May 5, 2022, 9:20 PM To: AR Dept ardept@atlanticcompanies.net Cc: Ads security Ads localprocess@gmail.com Subject: Re: Statement attention AR, Please update your records. See attachments.

Steve installed my sliding glass shower door at an incredible rate. He is steadfast on the job and…read morehas exceeded my expectations. I highly recommend his services.

I'm happy I finally found a reliable handyman that shows up. Sometimes I give the handyman what I…read morewant him to do and retain his business for various projects over time and they don't show up. Steve installed my garbage disposal, I called him from the store and he responded immediately and helped me decide on which one to get. He was honest and fair. I plan to use him for all my projects because face it, I just don't have time and the know how.

Tony and I was strolling around St Augustine Florida and we found the Old City Gateway from the…read moreoriginal St Augustine wall. Located near the harbor, near the old Fort and Lion Bridge. We had a great day walking around in the awesome 90 degree weather. I love this town reminds me of San Juan in Puerto Rico.

I don't know why but I love this! Actually, it may be my favorite historical thing to see in this…read morecity! I wanted to visit the old city gates ever since we started visiting St. Augustine back in 2015. We did not see it until years later because it is a far walk from the inn of where we usually stay. Also, there has been an extreme influx of tourists and homeless people so walking on St. George street can be obnoxious. The structure is old and not modified so it is really authentic. The gates are at the end of St. George street so if you keep walking, you cannot miss them. Although we went at night to explore, we could still bask in the beauty of it due to the obvious historical architecture. This monument is definitely something to see when visiting St. Augustine. I am sure many walking tours stop here as well. It is also right across from the Fort so you can venture to both consecutively.