My honest review after Lavish's garage door service.
He said, he's providing the best service but after his service, my opener motor burnt out because the garage door was not balanced after he placed the new springs. I paid a lot for the new springs and his service but now after 2 months, my garage door motor is not working. When I try to lift the door, door is so heavy. It's like lifting 100 pound weight. Now I ordered a new opener that I spent more than $500 with installation.
There were two more things that he asked me to spend the money.
1. Rail connector was broken and he asked me to replace the whole rail but I found the connector part only from Amazon with $8 - he said the rail is about $150 and service is about $160.
2. Rubber part at the bottom of the garage door - he said that the rubber is too old model and cannot find the old part from the market. So, need to replace the whole part including rubber housing and rubber. But I found the rubber only with less than $10.
I'm an Engineer and know how to fix lots of things. But for the Garage door, I hired the expert because of safety issue. But the service I've got was terrible and now I have to spend lots of more money.
Update:
I had another technician came out from Low's and he told me that the springs are not the right size and he cannot install the new Garage door which cost another $500+ including installation because the springs will break the new garage door opener again. This is crazy and looks like I have to spent more than $1500 for your service (replacing the springs) and follow-up services because of broken opener caused by wrong springs and balancing....
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Description QTY Price Amount
LABOR RESIDENTIL
labor for any job between 29 minutes to an hour and half
additional price will add 30 minutes 50$
1 $261.00 $261.00
(Lavish spent more than an hour on the phone to find the right spring size)
spring 262 2 $234.00 $468.00
cabel 7 ft
LAVISH GARAGE DOORS
WARRANTY ARE LIMETED FOR THE CONDISHEN OFF THE
PRODACTE
1 $25.00 $25.00
Sub total $754.00
Discount $188.50
(25.00%)
Total $565.50
You said that $188.50 (25%) discount won't be applicable and cable 7ft price will be increased to $65 if I ask you buy one get one free spring promotion from your website. There's no rule pricing the service and BOGO spring deal is just a bait.
Cost details:
Lavish garage door: 565.50
New Garage door and installation because garage door not balanced duing Lavish's service : $508
New garage door spring and service to replace Lavish's : $400
Total additional cost after Lavish's service : $908
If I paid with credit card, probably I would dispute the transaction but I paid with check to get this non-sense discount. I hope Lavish take back his springs and refund the money I paid to him. read more