Blake mounted 3 TVs for us. He was friendly and communicative. He's very experienced and the TV mounts look amazing. Highly recommend.

Yes, they are very determined to get the customer want they request. On time, quality of work was great! I would definitely use them again!

Countless hours and hundreds of dollars later my TV/Sound System is no more functional than it was before Blake claimed to have eliminated the kinks in it. I suspected he was in over his head, and never should have given him a second chance... this after he and his father installed the original system. I now have 4 remotes to operate when all I asked for was a universal remote, similar to the one that strangely went missing. After my last attempt to contact him, he hasn't had the decency - or courage - to return my call. Do yourself a favor and keep looking for someone who actually knows what he's doing. That isn't Blake Lucas. read more

Blake is an excellent choice for home theater installation, troubleshooting, and mounting of large televisions and sound bars. He is responsive, professional and extremely knowledgeable regarding Sonos and other home theater components. You won't regret hiring this guy!!!! read more

Home theater installation Had Blake and his team install a new home theater system for us this week. I think the install was more complicated than anticipated. By the end of the afternoon, the installation and tuning was perfect. I can say project came out absolutely amazing (Both quality and cost). A truly great addition to our home. Many thanks to Blake and his team for a great installation. read more

He strung me along for 3 days saying he was coming and never did. I canceled things I had to do to wait for him. Always said that the job he was at took longer. Hours and hours. Never did come - 3rd day. read more

Made a service call to Blake (Universal, LLC) and he was able to come out the next day. He very quickly trouble-shot and diagnosed the issue. As we were wrapping up he asked if I had any other issues. I mentioned a problem with the TV mount I had in another room. Blake jumped right on it and fixed the issue with no additional charge. If you're looking for professionalism and solid customer-oriented service, this is your company, 100%. He will absolutely be my "go to" guy and we'll have him out again to work on expanding our Ring camera system as well as any other things that come up. Outstanding experience with this company and highly recommended! read more

Recently moved to Green Cove Springs and after doing some research, called Blake @ Universe and he came out and gave me an estimate for cleaning up a large mess of wires coming out of the wall and installing/mounting 3 tvs, including one on the lanai and a new receiver to connect the speakers that we didn't know were in the ceiling. Blake knows his business, makes great suggestions/solutions and is very professional. Apart from all of that, he is a very nice person and as a senior I would not hesitate to recommend him. Remember, you get what you pay for and what I got are 3 beautiful installs and no wires anywhere. Could not be more pleased. Don't bother calling anyone else. read more

Working with universe to have our TV mounted with a sound bar was absolutely phenomenal! They provided excellent communication on the exact work they would be providing and gave great recommendations to improve my project. Going forward I will only hire Universe for any technology needs I may have! This is a great company! read more

We are new to St.Augustine, so rely on Yelp when looking for service providers. I always like hiring local small business owners, so I was happy to find Universe. The owner Blake is such a pleasure to do business with. He is professional, personable, knowledgeable, and an overall pleasure to work with. We hired him to mount four televisions in our new home, and he did a fantastic job. Not only did he complete the job, but he was able to help us with a few other things we needed. He never rushed, and was excellent and explaining everything to me. I am a low tech person, and he made everything super easy for me. He had an apprentice with him, and just buy observation, I could see what a wonderful mentor he is. Absolutely hire Blake! read more

Blake and his team did a great job installing speakers, televisions, and networking equipment at our new home. Everything was done professionally and efficiently. Blake and his team are very neat and each area was spotless after they were done. We have more work for his team to do and we're confident that it will all be done seamlessly and for the more than reasonable rates we've been paying so far. Thanks so much Blake - you'll be getting referrals from us for years! read more

Hired to do a wall install for a large screen TV. It was a challenge due to odd wall stud spacing. No biggie for them. They came in did the job cleaned up and were out. Well done! read more

Needed to set up old and new Sonos components for my new home, improve connectivity, and add a secure data port for my remote work. Blake and his Universe team were totally up to the task and exceeded my expectations. Apparently no tech issue is too challenging for Universe to tackle. You'll want to put Universe on speed dial! read more

Our Fernandina Beach house needed it all. Blake and his team came through, far exceeding expectations. He designed our system, procured the necessary items, and completed the installation. We needed TVs, sound system, music, and security. Blake handled it all within the parameters we set. He was also very detailed in explaining the work he was doing and why his recommendations made sense for us. It's a pleasure to deal with someone this passionate and knowledgeable about their work. We will call him back for Phase 2 - the outdoor sound system - when it's time. read more