I called ahead of time to get price and availability for short notice on an oil change for my…read moreSubaru Crosstrek. By far the cheapest oil change for the area, I was getting quoted over $100 and I only paid $75 here. They were fast, professional, and fair. I will be coming back next time I am in the area.

I spoke with the shop ahead of time and we agreed on $185 total for labor to replace both front…read morelower ball joints and do an oil change. I clearly told them I would buy all the parts myself, including the lower ball joints, oil, and oil filter, and I did. I was only paying for labor. When I arrived, the price was changed and I was told it would be $250, even though that was not what we agreed on. I understand prices can go up or down, but once a price is agreed on, especially after I canceled a different auto body shop, it should be honored. I also have an audio record of the original conversation. The person who did my oil change was very nice and professional, and I appreciate that. However, changing the price after an agreement was disappointing. I came here based on good reviews and recommendations. Keeping your word matters if you want returning customers.

I decided to come to this location instead of the one I went to before on Melrose. Saved $12…read more Staff was nicer. I kind of wonder if the previous location pulled one on me by saying I needed something when I might not of, but I didn't need to worry about that here. They did mention something about leaking transmission fluid, but when my mechanic checked it out, there wasn't anything wrong, but at least the employees here didn't try to be aggressive in having me take care of something at that moment (and I honestly don't know crap about cars so I don't even know if that is something they would even handle). The wait was a little longer since there were a decent amount of cars in line, and now I can see why. Next time around was with a primarily female staff, and they were a little more insistent on letting me know what needs to be addressed, which I should have made more clear that they didn't need to do so. I just want the oil changed. Overall, this is a decent Valvoline with a cool staff.

I've been coming to this Valvoline as of this year for oil changes. I have to say that each time my…read morecar was serviced here, I had a really good experience. The staff here is noticeably young. But don't let that fool you, these young adults know their stuff and they are extremely efficient. I'm very appreciative of the quality of their work. Can't say enough good things about them. They take care of whatever you need and get you out in a time that is beyond reasonable. I'll definitely keep coming here.

Highly recommend! Wonderful staff and service. I needed my battery installed and everywhere else…read morewas giving me a hard time because I have a Ford Escape and some parts would need to be taken off to put new battery. They took me in immediately and also gave me a discount. Thank you so much!! I'll definitely be coming back.

I went to have my speedometer visible again. After Daylight savings when I changed my clock, I no…read morelonger was able to see my speed. I tried some things on line with no success. Then I took it to Jeff. He took care of the problem in less than 10 mins. I asked to the bill, but he stated no charge. Others have stated the same. This is the second time I had Jeff worked on my car. Can't say enough about his honesty and knowledge able service. He deserves all the accolades shared. Walter S.

Service is terrific. The assistant manager, Beverly, could not have been nicer and accommodating…read more I've been going to this location for quite some time and will continue to go. Highly recommend them!

My sister and I have come to this location about 3x now. Chains like JL have a brand reputation for…read morebeing run by teenagers with no experience but with this location, that has never been the case. I bring in my own oil and oil filter and get charged for labor. No judgment from staff, no issues. It can get extremely busy on the weekends, so I wouldn't suggest coming around then. We both stopped by around 5pm on a weekday and were in and out in under 30-40 minutes. They showed us our air filters and asked if we wanted to replace them. We both hadn't done it in years so figured it was time to change them. Compared to the other JL I've gone to, this one seems to have more experienced individuals working here.

Replaced my water pump and helped suss out another problem. Very kind, generous, friendly and…read moreprofessional. Thanks guys!!

This family run shop is honest, reliable, and clean, and they know how to fix what's not working…read more You can trust them with your vehicle.

I come here for oil changes. They are friendly and they don't upsell you on things. I've also…read morereferred my bf here to get his battery replaced and they did a great job. Highly recommend!

Theyre so great. Kind and honest, and prompt! They open…read moretheir gate as early as 7:15am, and I normally just call to make an appointment! Will always support this business

Changed brakes and shaved rotors in about an hour and a half. Valvoline told me I had an engine…read moreleak and they checked it for free. Appointment was at 1 and I arrived 30 minutes early and they started as soon as I got there. Decent prices as well.

I brought my 2017 Subaru Impreza in for a blinking engine temperature/ coolant light issue and they…read morequoted me 800 bucks for a new radiator. The next day, they called me saying they fixed the radiator, but there was an internal leaking issue that the mechanic couldn't figure out and that I should immediately go trade in the car before the engine fails. He gave me zero plausible or any technical explanation for what the origin of the issue was and added another 100 dollars to my service fee. I decided to take my car to a mechanic who is more accustomed to dealing with Subarus with the incredibly vague explanation I received from the mechanic rather than go sell or trade in the car because one person told me he can't fix it. The next day, I received an actual explanation of what the issue was, which was a cross contamination issue with the coolant and engine oil that can happen with the specific engine that Subarus are equipped with and he was able to give me an actual quote to fix the issue rather than telling me to trade in or sell the car. Furthermore, he said that changing the radiator should have only cost me a couple hundred dollars max and that the issue with the engine could have been prevented if I went to an experienced mechanic in the first place! I was overcharged by more than double the actual price of parts and service and literally told to go trade in the car after paying $880 dollars, which I had to haggle down from $900 after the price increased overnight. Please don't come here for any repairs as they are not qualified to provide proper service, yet will overcharge you without any agreement. The mechanic also demanded cash only or he would charge me even more with a credit card, which was extremely inconsiderate of the customer's financial situation in a tough economy. 차를 수리하러 왔다가 비싸봐야 3-400불 (다른곳에 350이면 충분하다고 하였습니다) 하는 서비스에 900 불 뜯어내면서 차를 고치지 못했고 무슨 이슈인지 전혀 모르겠으니까 임시적으로 굴러다닐때 빨리 다른 차로 바꾸라는 황당한 답변 받았습니다. 무책임 한 일처리가 더 화가 나는지 무능력한 수리이후 나몰라하는 태도가 더 화가 나는지 모르겠는데 엄청나게 큰 금액을 지불하고 또 다시 큰 금액내면서 다시 수리를 맞겨야하는 다른 피해자 생길까봐 리뷰를 남깁니다. 이것만 해도 너무 화가나는데 카드는 안된다고 현금 결재를 요구하였습니다. 다른 피해자 생기지 않도록 제 경험을 올리니 제발 다른곳을 알아보세요.

I appreciate the help Adrian and Anthony did I from Seattle all the way down here. I'll come back…read morehere fasho

Very satisfied with the service here. There was no weight and they were very friendly and…read moreefficient. Prices are fair and they also have coupons online to save you money off of your oil change. They are meticulous and fast with a smile. Great location, highly recommend recommended!

Edward provided excellent service and communication! The shop was able to fix my car same day!…read moreHighly recommend!

I've been bringing my cars to Edward for about 15 years. He has always been upfront about the…read morepotential problems, parts needed, labor and cost for all the big and small jobs he's tackled for me. Edward actually does the bulk of the work in his shop and this fact illustrates his work ethic and his hands on approach to auto maintenance and repair. He has fixed other mechanic's screw ups and will take pictures showing his work and how he rectifed the problem. You'd be smart to trust your car to E&M Automotive, right there on Venice Blvd, east of Fairfax.

We had our 2018 Chevy Tahoe taken care of at this facility today. This is our 2nd time at this…read morePepBoys and both times we've received amazing service. There's an older black gentleman that has helped us both times, we wish we could remember his name. He along with staff are a great at what they do and they show it through teamwork. Thanks from James & I for the stress free experience (2018 Chevy Tahoe LS).

SO MANY SERVICE CENTERS - go elsewhere! Very unsatisfied with the service at this shop. I made…read morean appointment for an oil change at 9am. It's 11:45 and I'm still waiting for my car. People have come after me for the same service and are now finished before me. Technicians admitted they're overbooked and have too many cars per technician. 2 hours 45 minutes for an oil change w/ an APPOINTMENT! Go elsewhere this shop is a joke!