They desperately need to start hiring again. This is the second time I walked in and there were ZERO carts. I and others had to turn around and walk outside to find a cart. ALSO I am tired of packing my groceries because they don't have enough baggers. Start hiring to prevent this terrible service. I noticed that they pulled the baggers to hunt for carts outside when people complained. Very poor planning. Maybe you need a new manager for this "upscale" grocery store. read more

Ben shopping at this location for 10.5 years....way before the redo. I loved it then, so many markdowns and bargains. I still love it no but not for that reason. It's so fancy, lol:) Love to shop there. Only draw back......annoying moms in that area.....Your wearing work out clothes and your to lazy to take your cart back! Your in work out clothes!!! Take your freaking cart back- lazy @ss.......... read more

Maria in the bakery at Fry's Thunderbird and 40th was extremely helpful and personable. She helped me order a custom birthday cake and followed up to make sure my photo was put on the cake. Would definitely use this bakery again. read more

Beware-- if you have any underlying health concerns, you will want to steer clear of this store until covid-19 is over. Actually, you'll want to shop elsewhere if you just even care about customer service. First off, this store does not clean carts between customers, does not make attempts to limit the crowd size in the store and other than most (but definitely not all) employees wearing masks, seems to not even realize there's a highly-contactable, serious virus out there. Second of all, they don't care about their customers' shopping experience either. Today, I stopped in to get a few things after my weekly Trader Joe's run. Among other things, I needed a package of raw chicken breast tenders. I happened to approach the case the same time a meat employee (guy with a grey beard--at least covered) approached with a cart full of boxes of product. I waited, and he stated that there was plenty of room behind him, thinking I was trying to get to the beef in the adjacent case. I explained that I actually needed to go where he was. He replied, "me too!" I waited another minute or so while he opened the first box and began to add packages of chicken to the case--it's important to note that the case had plenty of all kinds of chicken with no empty slots. After waiting a couple of minutes, and realizing the guy had no intention of letting me get to the case to grab a package, I asked him, "shouldn't the customer get to go first?" He replied, "no, I have to put the chicken out for the customers" and completely disregarding me waiting, he continued to load product to the already well-stocked case. After another moment or two, I went around him, reached around him and just grabbed a package hoping it was the right thing. As I left, I stated, "you've got great customer service skills" to which he replied "you betcha" as I went on my way. After checking out, I asked to speak to the store manager (after waiting at the customer service counter for a decent amount of time while three employees ignored the customers waiting and bickered over who had to do what job, because people were on break.) When I finally got to speak to the mod, Bill, I relayed the above encounter. His reply? "Hmmm. That's out of character for him. He's been here three years. That's really out of character. Thank you. Sorry." He spoke the word sorry at the end, but the rest of his words and certainly his tone conveyed he wasn't too interested in my experience. No problem Bill; I'll just take my business elsewhere. With so many other grocery stores to choose from in this town, I am going to rethink my weekly routine and shop at one that values their customers! read more

I tried Fry's new grocery service, and I'm never buying food the old way again. ... but not for the reason you think. I have a problem. When I shop for groceries I mosey and meander and buy things not on my list (I NEVER make a list). Earlier this week I tried ClickList, which lets you order groceries online and then pick them up at your specified time and date and it helps me not stray off target. I know how much I'm spending. It remembers what I usually purchase, staples and it substitutes. You decide which substitutes are allowable. Jenni O turkey dogs in place of Oscar Meyer was a miss... This service is great! read more

Website is broken [at checkout] and chat person was not interested - "your browser problem". frustrating after lengthy order creation

This particular location is very upscale. Sort of like AJ's, only MUCH bigger. Besides the usual stuff at Fry's Marketplace they have a wine and cheese bar, a "wine cellar", a small cafeteria, a sushi bar, and some really good breads (beyond the usual French bread and baguettes). The cafeteria has some nice stuff. When I saw them setting up for dinner they had prime rib. They also had a cold food bar, and after you buy it you can go to a lounge with a microwave to nuke it! I grabbed some stuffed chicken breast. They charge $7/lb for all the stuff there (a tad pricey, but it was pretty good). The fish counter had some really nice stuff (like ahi tuna). I wish I lived closer. Fry's prices on the general stuff, plus all these nice extras. I would come here regularly if I did. And covered parking! Even valet, if you want it. read more

AVOID this store and drive yourself across the street Trader Joe's where they have wonderful customer service! I've shopped at this store for many years and after my most recent experience I will definitely not be returning. I work two jobs so I normally do my shopping later in the evening and for the entire week or two. With 2 teens that's a lot of groceries! On my most recent trip there were ZERO cashiers open. Only self check out was open. I already had some crappy service at the service desk, so after spending an hour in the store shopping I was even more annoyed to see this. It's nearly impossible to use self checkout for a cart full of groceries. Every time I'd move a bag to make room it triggered the system. An employee had to keep coming over to reset it. There were plenty of employees standing around chatting so I don't know why they couldn't open a proper register. If I'm going to have to ring up and bag a cart full of groceries then I'd like a discount. The store was pretty busy and I saw several others struggling through self checkout too. I really considered just leaving everything and walking out but I needed the groceries. I sent an email through their website and received back a horribly written canned response. It's a shame how downhill this store has gone down with their customer service. I won't be shopping there anymore. read more

Fry's - Poorly written canned response after sending email on website. - Grocery Near Me - Phoenix, Arizona

I love Fry's! This Marketplace is incredible. They have every product you could possibly need, a beautiful produce section, tons of fresh flowers, and the friendliest staff - especially at the meat and fish counters! Today I ran into Whole Foods because I was on that side of the road, and I totally regret it! (Go ahead and check the difference in Yelp reviews.) There's absolutely no hustle in their staff's step, and the prices are triple. If that's what you're looking for, go for it. Me? I want to shop at places that speak my language: the language of customer service. This will always be my preferred grocery store, and I drive past a Sprouts, Whole Foods, Trader Joe's, and Safeway to get here! read more

A very nice grocery store. I enjoy buying my groceries here. Thanks for providing such a great experience!

I was shopping here today 12:00, I walked by your gross salad bar all open, with spitting out the food, taking up with tongs & putting back in. This is gross, especially with the virus, no one wearing gloves, should not be allowed in store at all. read more

DO NOT use Fry's for grocery pick. The absolute WORST grocery pick up service. Save yourself time and frustration and go somewhere else. Drove 30 minutes (one way) to pick up my groceries (I go to this store for their selection) only to be told (on arrival) that 'the system is down' and my groceries aren't ready and that I can come back later in the day or tomorrow and hope (employee says, fingers crossed) that the system is back up and my groceries will be available.' No offer to deliver them, discount them, nothing. This is the THIRD time this has happened to me. They called me at my guaranteed pick up time to tell me they didn't have my groceries. And to make matters worse, they already pulled the funds from my account and now I have to fight to get them back. Unbelievable. Fry's doesn't care about you or your time. Trust me, save yourself the frustration and go somewhere else with more reliable service and a grocery supplier that actually cares. read more

They are always great and give great customer service. Always have great produce and meat is always top notch.

While the parking lot is not the easiest to get in and out of, the interior of the store makes up for it. There is some covered parking spots which is also a nice benefit. Inside the store there is a Starbucks, a Chompies, a wine bar, and huge deli with an area where they also make fresh sushi. The store has been under construction and things have adjusted a bit inside but it is above most grocery stores. The Marketplace has furniture, clothes, large book section, huge variety of dishes, kitchenware, etc. If you need it, they likely have it. There is plenty of checkout lines and self check out. As with most stores, if you only have a couple of items, the self check out is always quicker. The staff seems quite friendly and there is definitely a sense of "small town" where everyone knows one another. The one thing I find a bit interesting (and not in a great way) is that their carts always seem to be in low inventory inside. The small carts are almost always out and the regular sized carts are do not seem to be as stocked as they should. In the parking lot, the cart returns were over-flowing and I saw one of the cart staff pushing 3 carts back inside. Yes, 3! There was at least 20 to 30 carts in the return the staff member was coming from. I realize that working outside in the summer heat can be a bit unpleasant, but taking carts in 3 at a time will be an all day job. Well done on the remodel and upgrades to the store. I really enjoy all the fresh items, produce, large pre-cut lunch meat and cheese section, sushi, and pleasant staff. Enjoy y'all! read more

My husband and I came in to get my ring inspected at the jewelry store and decided to look around while waiting. This was the end of October. A man in the shoe department (between men and womens clothes). He was older (40's or 50's grey hair glasses) and as we walked past told my Veteran career patient husband "you look wierd". He was wearing compression clothes to help with circulation and then laughed and pointed that he was wearing Vans socks with Puma slip ons. 2 brands I'm sure he can't afford. My husband just told him "I'm comfortable" smiled and walked away. Our medically disabled veterans don't deserve to be treated this way. Think twice before you speak up. And the employee even mentioned he had just gotten a bad haircut he didn't like. Doesn't mean you take it out on my Veteran husband read more

First let me start by saying I love this store because it is so huge and they have tons of stuff to look at. Being a chef, I love stores that have hard to find ingredients and things that give me inspiration. I don't shop here often because it is expensive but I love to come when I'm feeling in a cooking mood and I usually find inspiration. Having said all of that, yesterday I ordered a cake for a coworker- a specialty cake with theme decorations. I spoke on the phone with a woman who confirmed everything with me but said she couldn't send me a confirmation email. Weird but whatever. Fast forward to today, my manager picks up the cake and arrives at work with it and to my shock it's a plain white cake with writing on it that looks like a first grader drew it on the cake. So of course I call the bakery and a woman answers (I didn't catch her name). Right off the bat she's extremely rude, talking over me, and didn't even apologize. I ask to speak to a manager and he gets on. He apologizes but makes excuses. Claims they tried to call me and I didn't respond. I say I didn't get any calls from them and if they did call why didn't they leave a message? How am I supposed to know who's calling and for what if they don't leave a voicemail. Essentially, he kept going back and forth with me, offered for me to bring the cake back to be fixed or to come back so they can refund the credit card used to purchase the cake. Well, I'm at work, obviously I can't do that so I let him know that I would never be ordering a cake from them again. I'm sure they don't care and that's fine but in the end, the point is; work on your customer service. Offer solutions and listen to them when they are upset. Don't talk over them and be rude to them. It'll make your day a lot better and increase sales over all. Remember people; the customer is always right. Even when they're wrong. read more

I live close by and come to this Frys because of the health food section. I'm desperately trying to find a store that I can buy everything I need in one place. Unfortunately this Mecca doesn't exist. I prefer Frys in general but his particular store never has what I'm looking for and the service staff is always rude. I mean, i get it, The life of a grocery store cashier isn't always glamorous and I know it's hard work. But it's not my fault your having a bad day. From now on, I'll got the Frys at 40th and thunderbird and make a second stop at sprouts for my health food store needs. read more

What a difference a new manager makes. Shelves all stocked, store clean, employees friendly and helpful. I previously wrote a bad review of this store. Now it's similar to what it was five years ago. read more

Guy walking around without a mask. Frys does not care. He checks out next to me in self checkout just a couple feet away. If they won't enforce mask policy and won't enforce social distancing then they are not respecting me as a customer. read more

I love this Fry's. However yesterday I had a less than happy experience that deserves recognition. All went well until I got in Yvonne's line to cash out. Apparently Yvonne didn't have a bagger to help just her. Typically I jump right in and bag my own groceries because most cashiers don't like doing it and it save times. I absolutely do not have a problem doing so. Yesterday however, I was paying attention to the screen as Yvonne was ringing me up. All of a sudden she kept entering the wrong veggie code numbers and that's when I notice Yvonne was pissed! It got worst as my groceries accumulated. I watched her chuck my food items down the conveyer belt. The items she did bag were actually chucked into the bag and the bag tossed down the conveyer belt. Now I was watching her and still not bagging myself. She was having a full blown fit because I wasn't bagging my own groceries and like a misbehaved child, I wasn't going to give in. My produce bags were wrapped around the handles of my grocery bags from Yvonne flinging them in. The item she would bag had one item per grocery bag. Literally a full on fit like a kid crying down the isle because he/she didn't get what they wanted. Yvonne, I was a 15 year old cashier once upon a time. Saving for my first car, I was damn proud of my cashier position. I rang up, bagged and put those bags in the cart with pride and a smile. I knew I was the favorite cashier for most and I was getting that car. Yvonne, if I have to come to the grocery store to HAVE to bag my own groceries then there really is no need for your job. I can just used the automated machine, which, customers ring up and bag their groceries. Exactly what you shouldn't be so pissed about doing. The life saver here was poor Jake. Sweet young man that came to save Yvonne. Even Jake had trouble, fumbling to grab the bags because they were all disheveled but he did good! Jake is a keeper. Yvonne needs a job where she doesn't have to work too hard; easier then the job she has not working too hard. read more

I'm not one to write reviews on grocery stores, they are a need that we all have to fulfill, they all have items and stuff we buy and place in our house and depending if we are starving when we shop sometimes it's not good choices that made it to the house haha. But this Fry's Marketplace surprised me, my only need for going into Frys was to pick up a bottle of wine, wasn't looking for anything fancy schmancy, after all I was picking up a bottle of wine from Frys, so I walked back to where the wines were at and what did I find? A chiller room for the wines! HELLO!!! I like my wine chilled!!! They had plenty to choose from; from the less expensive to even a $500 bottle of Dom Perignon this Frys had a nice selection of wines! I was impressed, what I had originally came in for was forgotten when I found a nice bottle of a sweet Riesling. 4 stars for the nice selection of wines, the chiller room and even a chilled case of wines! read more

I LOVE this Fry's!! Why can't the Fry's at the corner where I live be just like this one?? Why can't it also have a: -bulk section where I can buy chocolate-covered ginger and coffee beans, and glazed pecans? (Granted, the prices of these items are SIGNIFICANTLY higher than the prices at Whole Foods. Yeah, bet you didn't see that one coming!) -a lounging area complete with leather couches, a wide-screened TV, and an attached dining area with nice-looking dining furniture and hutches? Even the gourmet deli, cheese, and bakery sections are "jazzier" than the one at my corner of the world! Now if you'll excuse me as I'm going to have to visit my Fry's customer service to fill out some request forms... read more

Holy Shit I remember when this was Smitty's. For some reason all the middle school kids would go here and steal cigarettes. Everyone I knew got busted here. Kids..... huh Any way now its Fry's. I got to say it has a nice organic section but it is more expensive than at health food stores like whole foods. They do have really great sales on organic stuff so I always check them out Right now the best peanut butter known to man is being clearanced there. Its called MaraNatha and it is amazing. The only ingredients are peanuts and salt but the do a special grinding technique that makes the peanut butter semi sweet. I left a jar at my desk once and kept eating it, I ended up eating 3/4 of a jar. I felt like a disgusting fat fatty. I felt pukey for like the entire day. Anyway it is usually almost 6 bucks but its marked to 3.10 Killer deal!!! Seriously try this stuff!! If peanut butter is non organic they keep all the nuts in these huge silo's. It gets damp in there and causes mold on the nuts. They then hose them down with antibiotics. Yuck. That's why it tastes better organic too They are made in smaller batches to prevent moisture and cancel the need for harmful antibiotics. People sometimes have an issue with the oils separation, but you open it and stir it real good. Put it in the fridge and now it ll be evenly blended and for the rest of the jar no separation will occur. Was this review about Fry's or peanut butter? read more

Wow was about all I could say when I heard about the new store... then when I actually checked it out I had no words. This place is incredible. Valet, concierge, wine tasting, cooking classes, sushi counter, deli, tortilla factory, wedding cakes, exotic fruit, aisles dedicated to foreign cuisine, great prices, a giant bread slicer so you can pick how thick you want it, awesome cheese section... I could go on and on. The best part about having all of this under 1 roof, they are still inexpensive Fry's prices. They do not jack up the price just because it is a nice new fancy-shmancy store. My first exciting moment in my adventure was the cheese counter. They had these amazing little cheese plates from a specific country (Spain, Switzerland, France and so on) with four small cheese teases with some nuts and berries. Amazing! AND if they don't have any out in the case, no prob, just ask and one of their cheese specialists will whip one right up for ya. "Where did you get your Wedding Cake?" "At Fry's" could be a conversation someone might have, and they looked beautiful. As most grocery stores have these days are a Starbucks, but do they have a lounge area with flat screen tvs to go with it? Nope, but this Frys does. So comfy and inviting so those who choose not to follow their loved ones around the store for hours or just get lost and need a moment to collect themselves. Oh did i mention that the butcher will even grill up your steak for you right there at the meat counter? Incredible. OK I am getting a little carried away about this place, but seriously you have to go check it out for yourself. Oh and try the chicken salad in the deli department and the cheddar blue cheese in the cheese section. They will change your life! read more

This Fry's has all the superficial bells and whistles (size, covered parking, sushi, wine...), but lacks heart and follow through. My spouse actually drives out of her way to the basic Fry's at Thunderbird and 40th Street just to avoid this Fry's clutter and higher priced selections. Nearby (smaller) Trader Joes and Albertson's are also preferable in our view. We would also rather support local shops and restaurants for our specialty/gourmet food needs. So what motivated this review? A cake. A stale cake. A stale birthday cake. A stale birthday cake that was cute, but much more expensive than comparable cakes at Costco or Albertson's or Walmart. Yes, Walmart, the discount purveyor of soft and moist cakes, unlike those sold at Fry's. Thank you Fry's for nearly ruining our party. Thankfully our guests were great. Chill. Of course that's why they were invited. Still, the kindest thing said about the cake was, "It wasn't so bad." But it was. How can this happen? The cake was picked up an hour before the party. Baked fresh, then frozen, then thawed, then frozen... I suppose. Stand alone, the bakery deserves a negative star rating. No more Fry's baked goods for us. FYI, the birthday party was nearly three weeks ago. I hate Yelp reviews written in anger over a single incident, so I waited a bit to write this one. You should have seen the first draft of this review :) The final draft was written, however, with years of experience at this store and its predecessors in mind. Thus, two stars rather than one. read more

I love to grocery shop. It's one of my favorite things. Even with a list, a trip to the grocery store takes me at least an hour because I am compelled to go up and down every aisle to see what new discoveries might be made. Therefore, you might think this would be a 5-star store for me. But it's not. It's too much. Even for me. What's worse, going up and down every aisle is nearly impossible because the aisles go in every which direction. Will I be back? Probably. Is this a shopper's panacea? Not for me. read more

Stopped in this grocery store with my Phoenix friends before enjoying some time on the backyard patio. We picked up some fresh jicama, celery, hummus with herbs, and Pretzel Chips. Store was clean and service was friendly. I even noticed in the produce department they had little Cuties (fruit) for kids to enjoy while shopping. And bags for the garbage. How nice! read more

The nicest grocery store/ Frys in the entire Valley. Anything you could possibly want in a grocery store is at this location. All the Breakfast / Lunch / Dinners they make to take home are Excellent. Store is huge and always clean. Staff is always helpful with any requests made. They even make egg/ bacon breakfast fresh in front of me on request. Best already baked blueberry muffins I've ever had. Excellent bacon cheeseburgers they have pre-made and grill ready. They have best pre-cut fruit bowls too. Also 60% of parking lot is covered parking which is always nice during AZ summers read more

Tax rate is much lower than my home town store in Fountain Hills. Love the store and the low taxes. read more

Went on a perfect day to shop... Superbowl Sunday, after the game already started. It was like my very own store! I had heard this was the mother load of all grocery stores in Phoenix, so I spent 2 hours in there. Just to get the feel and lay of the land. LOVE IT! Besides doing all my grocery shopping, I will point out the cool things about this SIGNATURE MARKETPLACE. Covered parking with the option of valet and having your car washed while shop. Pretty cool. Great furniture selection. Seriously. Saw a desk and shelf set that I think I have to have. There is a wine bar inside. With stools, a TV and a bartender. Smoothie Bar- yum! Bakery is out of this world- attentive staff to help you make selection. A large variety of bakery items and breads. CARB HEAVEN! There is a mini whole foods inside the store. A mini bed bath and beyond as well. And a mini best buy. I love it. I can't wait to go back. The fruit and veggie section is gorgeous too! read more

Definitely the weirdest/fanciest grocery store I have ever been in. We just moved to this area and I feel like a Beverly Hills housewife when I shop here. Came here last friday night for groceries and I walked by people watching sports updates and drinking wine while I shopped for produce. There is also free valet, covered parking, car wash service while you shop, an area to take cooking classes, and a book section with a sliding ladder! This place is like a one stop shop! Prices here are about the same as any other fry's. Look out for items on sale and the participating items for the "buy 10 get $5 off" deal. With sale items and our fry's card, we bought a ton of food for about $75. Nice to save a lot of money and feel like a million bucks doing it! Oh and try the fried chicken, it's dellliiiicious. read more

I walked in to the pharmacy department at Fry's on Tatum and Shea a few days ago to ask what they would charge me for a generic drug I used to get at another pharmacy for $20. The pharmacy technician took my insurance card and the prescription. I asked what the cost would be and she said the insurance covered the entire cost. She asked if I wanted to wait for it, it would be about 20 minutes. I said thanks but I would come back for it tomorrow. Well I went for my prescription today and guess what? I was told my prescription would cost me over $300 out of pocket. Guess I'm gonna keep shopping around cause fry's isn't the place to get a fair price on your meds either. Very disappointed. I was a very good customer at fry's, but this will make me rethink where I shop for my groceries. read more

The florist lady's are amazing. Had a large balloon order and they got if finished in 10min. Called in back up and when i. Messed up my order they had it fixed in no time read more

This is a State-of-the-Art Fry's Marketplace that provides everything you think you might need...and more! There is a gigantic Kosher foods section titled "Kosher Experience", opening Jews and Goyim alike to delicious Israeli and Glatt Kosher foods. This Fry's doesn't discriminate. If you want to be a fatass, you can spend hours shopping at the snacks and soda sections! If you're passionate about all things organic and vegan and whatnot, it's right in the front so that your anorexic self can prevent yourself from fainting on the journey to the center of the store. If you live off of TV dinners, this is your place! If you want a fresh snack to eat, you can get it here too! Do you like samples? Fry's will let you sample one of it's weirdo experimental salads (Grape salad??) to try. Sure they aren't the best, but hey, they're friggin' free samples! Do you want to buy a whole loaf of bread and don't want to cut it yourself? They have a BREAD CUTTING MACHINE that you can use! What is amazing about the Shea x Tatum Fry's--a serious gem of a Fry's, an oasis, a beacon of hope--is that the low prices Fry's is well-known for doesn't change one bit! I can't go to this Fry's without spending at least an hour and a half in there. It's worth it because you can get gas rewards for shopping there. The manager's specials actually help you double the points because you're willing to risk your life to buy almost expired food for 1/3 of the original price. They reward you for your ability to take risks. Can I get a hallelujah!???!?!??! FIVE STARS!!!!!! read more

This is an amazing shopping experience. I liked this Fry's before the remodel. I like it even more now. The previous reviews highlight the wonderful things about this location, and additions since reopening. One of my favorite things they have here is grilled salmon in the area near the deli, ready to buy at around $10/lb. Cooked that day, take it home, heat (or not) and serve over a salad. I LOVE IT! There are so many other choices for that last-minute meal, less than going out to eat, still feeding the family healthy food. There is such an amazing selection of services and foods, that one must visit to fully experience this luxury. Employees are friendly and helpful. If you need to grab something fast for a party, a potluck or the like, you will be a star with any number of ready to serve offerings here. read more

I will drive to this Fry's every chance I get! This is the Grand Daddy of all Fry's stores! YES! It's got covered or valet parking, they'll bring your groceries out to you curbside, they'll even get your car washed while you shop! The bakery is to die for but unfortunately they make nothing gluten free. They have whole bars of ready made dinner type items. The olive bar is massive as are is the sitting area near Starbucks. Leather and massive yummy chairs. I jokingly said to my Mom that I might start hanging out there all day with my laptop. Seriously. Seriously that nice. The whole store has wide aisles, massive choice and excellent customer service. Gourmet chocolate, why yes. Organic section? YES. A jewelry store, bank and a huge area of home accessories and furniture items. Clean, well lit, flowers, odd fruits, cooking classes. That too! read more

This Fry's is nothing short of amazing. As other reviewers have mentioned, it is both upscale and MASSIVE. There are many different prepared food themed stations, such as a juice bar, a sushi bar and a wine bar. There is a walk-in refrigerated wine area and a studio kitchen that holds cooking demos. The produce section even had a jackfruit for sale, although it was priced at $100, so I'm sure it was more for display than anything else. The best thing about this Fry's, though, is that it helps you to avoid making multiple grocery store trips in a single day - I've wasted too many hours doing the Trader Joe's/Fresh & Easy, Safeway, Whole Foods trifecta just to find all of the groceries I need for the week. This place has the prepared foods and specialty selection of Whole Foods, the staples of a normal Fry's or Safeway, and although it's not as cheap as TJ's or F&E, it at least doesn't burn a hole in your wallet like AJ's or Whole Foods. Come and check it out for yourself - it's quite an experience! read more

Awesome Grocery Store. 5 stars becuse they stock a few items that I could only purchase before online. also.. their sushi bar rocks. seriously, compare their sushi to any of the sushi clubs.. errrrr 'sushi bars' around town. In a blind taste test -- Fry's would win. read more

I love frys!! I don't have it back home but my first time going inside I was so amazing but what they sell. Such good selection for drugstore make up. They also had tons of ugly sweaters for Christmas which I'm really into buying. They even had a mini bar in the middle to drink alcohol which I thought was the coolest! I wish someone would open one in Hawaii!! read more

Service and customer experience drive loyalty and revenue. This store has forbidden their butchers to do any custom requests, something as simple as grinding a roast into hamburger. Perhaps Damian, the head of the meat department, or Lucy, the store director, or Corporate has decided cutting corners is more important than treating employees and clients well? I like to know what I am serving to family and friends and you can't do that here. Produce is as good or better at Sprouts, as is the sushi....and at a much better value. Dairy and dry and canned goods are the same or cheaper at Costco. Trader Joes has better niche products. AJs has better meat. And the butcher department at Safeway is happy to accommodate a simple request from a client. The staff at the store is great but my buying power is going elsewhere because your value proposition just changed. read more