Knocking down my five star due to the produce. They always have a friendly staff, ready to help, but it seems like the produce is a bit older and tend to go bad within a few day though. Everything else is good. read more

My wife and I were running around doing errands, and we had one item to buy that we couldn't find at a grocery store or at Costco. We found it easily in bulk at Smart & Final Extra! for less than it would have otherwise cost in bulk at Costco. The shelves appeared very well stocked, and the cashier who was the only staff member we interacted with was very friendly and quick on our way out. It had been several years since I had been in this store, when I also had trouble finding a specific item. This store is located at Tatum and Thunderbird. They are open from 6 AM to 10 PM daily. According to the store website, store services include ordering delivery and pickup online as well as oven roasted chicken. While there are several days during the year with shortened hours, the only day that they are closed is Christmas. Smart & Final has been around for more than 152 years and offers fresh produce, quality meats and groceries, and thousands of club-sized items to fit every budget and need. There is no need for a membership fee. On the website (https://www.smartandfinal.com), there are promo codes for free delivery on your next three orders of $35 or more. Also on the website you can see the weekly ad, a coupon gallery, past purchases, order history, and your favorite items. They also have an app, which makes it easier to use these features without going to the website. In 2008, Smart & Final debuted Smart & Final Extra! which are larger stores with a broader range of products for household customers. This particular location on Tatum Blvd is one of the Smart & Final Extra! locations. I've been in this store before but not in a long while. After being there today, I certainly need to come back there again for shopping more regularly and again soon. read more

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The inventory at Smart and Final was very complete. Items were neatly arranged on the shelf. The produce looked fresh. I do the majority of the grocery shopping. Comparatively speaking I thought the prices of many of the items were quite elevated. Shared parking lot. read more

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Smaller type grocery store with regular, as well as bulk items, and disposable/party supplies. Fresh produce, unique and specialty items, and alcohol. You can usually find what you are looking for, although probably not every brand you are used to. Clean and super organized location. Friendly staff. read more

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Joe was very helpful. We asked about finding specifically banana syrup. We make iced tea at home and love banana syrup. Thanks for your help and small chat. read more

Smart & Final Extra! - Grocery Near Me - Phoenix, Arizona

I have been a customer for several years. I was personally attacked by an associate at the store and was called racist. I was caught off guard and was very offended. I did nothing to deserve the comment. I am always friendly and say hello to everyone. I complained to corporate. They decided the way to solve it was to have me only checked out by Managers. No matter what and I was made to feel like an outcast. This is how you treat customers. I was publicly embarrassed with this process. The last couple times I went in I got in a line where a manager was working started loading on the belt then was asked to go to a different register. I have called corporate to address the issue with no response three times. Today when I called I was told I need to just shop somewhere else. Shame on you for your support of them treatment of a customer in this manner. I am not a hateful, racist person and feel very hurt by the shameful behavior of this company. I guess this is where I have to be a better person and say goodbye to bad people. read more

I went in there, convenient center at Tatum & Thunderbird(NE corner)with medium sized lot. I bought round tortilla chips(medium bag $3.50)and an avocado($1 good value). The avocado was excellent with just the right softness for dipping the chips. Not the largest store or cheapest like dollar stores but has some good deals. Recommended. read more

Smart & Final Extra! - a bag of chips - Grocery Near Me - Phoenix, Arizona

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I shop here probably 10 times a week , I'm a caterer, who gets lots of last minute events . This particular location is by far the best, cleanest,most organized and professionally managed . For everything from home shopping to catering they have it , prices are competitive with supermarkets in area, but you will not get the great service you do here read more

The nice lady at the register helped me find an item I couldn't and the mgr helped me find a possible discontinued item thank goodness service is not a dinosaur I will definitely be back, they carry items I can't find else where and a great variety ty read more

like shoping here....they have bulk items,,,and carry many items...u can even get 3 gal ice cream tubs.....like them better than sams club for sure.....i shop costco, smart and final mostly...some winco....very little wal mart.. read more

I live near 44th St & TBird and I recently started going to Smart & Final. Great selection of food and never crazy busy. Kind of the neighborhood store. Great selection of Wine, Produce is fresh and the Rotesserie Chicken is the Bomb dot Com!! Huge containers of Hummus for nearly the same price as Target & FRYS but 2x as much! They even have a great selection of Dog Food. Cashiers always friendly,..my Dog is always happy. read more

Smart & Final Extra! - Grocery Near Me - Phoenix, Arizona

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Smart & Final First time in Smart and Final and thought it reminded me of the old personal grocery stores that were family owned. Probably a little larger than a Trader Joe's but has that small town feeling. Personally I did not know for the longest time it was a grocery store and thought they sold second , less expensive items . read more

Helpful people...Marty and Paul are the best! Conveniently located, close in parking and lots of assistance if you need carry out. read more

It's your typical Smart and Final store. They have a lot of good items were but I have found them cheaper at other stores: GT's kombucha for example; its $3.19 a bottle here but I have found it for $2.97 elsewhere. Like I have said in my other Smart and Final review I think their house brand beef jerky made by First Street is one of the better brands on the market. They have a decent amount of items in the baking section so if that is your thing you might want to stop by here. read more

Smart & Final Extra! - a shelf of cereal - Grocery Near Me - Phoenix, Arizona

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I was shopping here this morning when a lady came into the store with a dog and proceeded to place him in the shopping cart. I called this to the attention to the woman in charge of the floor and I was told the woman was a regular and her dog was a service dog. I respect the fact dogs are necessary companions for some but should be lead on a leash and walked through the store. NOT PLACED IN THE SHOPPING CART WHERE U PUT MY FOOD. I'm not sure what the health department would say about this. read more

My mom recommended me to grocery shop here but I never heard of it before. I thought it was something other than a grocery store, but when she came to visit, she wanted to visit. We bought a ton of items including raw meats: chicken, steak, etc for low prices! Our bill was around $50 and in other grocery stores, I would of expect to spend double. I was really blown away. I will be shopping here for my grocery needs from now on! read more

I go out of my way to shop here. Great staff, appreciated the safety measures during Covid crisis to keep our businesses open and keep people healthy, even before they face coverings were required! And, next door to Artie's which is just the best! read more

Usually a 3 but definitely a 1 based on their pandemic response. Shelves are almost completely bare - worse than most retailers. No sanitizing going on and no wipes for the shopping carts to be found. Unhelpful and rude staff, almost relishing In the situation. It says a lot about a retailer and people by the way they are responding to our national emergency. And the situation here isn't good. read more

Pauline the cashier was very rude at this location. There was only one customer at an open register. She had no customers at her line. I walked to her line she never greeted me or looked at me. I asked if she could double bag the heavy items. She then had an attitude. After my purchase she states" next time wait for a cashier to call you up we have to control the crowd" my response was "what crowd " the was only one person in line. Never spend your money here! Costco is worth the wait and much better customer service. The membership fee is totally worth it! Buyer beware! read more

Thanks for enforcing the mask mandates ! I am an elderly veteran and I appreciate them trying to mitigate risk. Plus these folks have always been soo nice to us. read more

I don't understand why the reviews for this store are not higher. The weekly sales are great and in general the store has very good buys. The meat section is my favorite part of the store. They have amazing meats especially the steaks. When steaks are on sale they are a fantastic buy. You can't compare these meats to Fry's or any other local supermarket--they are just way better. Find out for yourself. read more

I love Smart and Final. It used to be closer to my house but it's still fairly convenient, on my way home from/to work. I think they get way better business here too, so good for them. I like that I can buy items in larger sizes and in bulk, but also buy smaller quantities if needed. It's never super busy that I have to wait in line for long, and each register is named after a street which is adorable. I can always find what I need here and sometimes there are some really good deals on produce. Oh and they have a nice bulk section where I can get my oatmeal. read more

I had been shopping here at least 3 times a week. The last visit will be the end of going to this store. There is one cashier who is particularly aggressive to customers entering the store with masks below the nose. If you have a problem with it, there is a better way to speak to customers. It was extremely rude. I have a medical condition that is triggered if I cover my mouth and nose. Besides, you're wearing a mask, what are you afraid of catching? Everyone else is quite nice. read more

Hey Richard, next time you see people working their butts off during a pandemic intead of criticizing, why don't you thank them. Maybe they are doing the best they can with the hand they are dealt. I have been a long time business customers since this location opened. I shop here 2 to 3 times a week. They have never run out of cart wipes and all the employees are wearing gloves, and doing everything they can to stock the shelves. Can they help what is getting sent from the warehouse ? Or who is panic shopping ? . If you are so critical of everything, why don't you stay home and quarantine and not show your face in public. read more

I tried online delivery first time, said would be free for first time so I thought why not try it. Ordered bottle water on sale, large amount. My order went thru but then I see there is an added delivery fee of over $9 which is falsely advertised two delivery fees type? The guy arrives: But they could only complete half and I would have to call other store to deliver other half with probably another delivery fee or I need to call & fix the partial bill to get refunded partial amount plus they revised my order to larger bottles I didn't want. So after all that Zi told delivery guy to cancel, refund the full amount. This is not good service. read more

Mandatory masks to enter. Man, that ended a 12 year customer relationship fast. Have fun with your face condoms, I'll be at Wal-mart.

Kinda bummed that they moved location. The one on Thunderbird & Scottsdale was so convenient for restaurants in north Scottsdale, but the new one is staffed well. The checkout lanes have names that are a little incorrect... Scottsdale Rd is not in City of Phoenix, nor is Frank Lloyd Wright Blvd read more

Smart & Final Extra! - Checkout aisle - Grocery Near Me - Phoenix, Arizona

We purchase all our meats at this location. We save so many $$$! Blackberry wine at $3.99 a bottle, boxes and boxes of bakery goods on sale and even more products always on sale! I am sure you will enjoy shopping here as read more

This store is so clean and organized. This is the best Smart & Final I have been to. The ones in Northern Cal are awful compared to this one. read more

Other than there amazing prices, one thing stood out about this store. When I was paying I grabbed my debit card that had insufficient funds on it. When it popped up on the screen, Jessica, the friendly woman who was working, turned the screen and pointed to it instead of shouting it out where there were customers around. It was very professional of her and showed me that they truly care about their customers. I paid with a different card and went on my way. Her doing that little thing of turning the screen to me and showing me that personal information made me a customer for life. Thank you Jessica! read more

Just finished a trial shopping at the new smart and final. Rather disappointed in gluten-free selection. Also, my checker couldn't have been any less friendly. Didn't greet me, didn't ask me any questions at all just started checking me out swinging my groceries onto the counter either roughly and nobody nobody offered to put them in my basket and she never said thank you or goodbye. Very very poor customer service. I won't be back on a regular basis especially considering the good customer service and friendly people at Safeway. What a shame read more

I go to this one all the time. It's always very clean and well stocked staff is helpful and has things you can't find any other place

Personally love shopping here, it being close to my house and business. And the prices are wonderful! But the past 3 times I have had the rudest cashier. If you ever get JANET with the glasses be warned for her to ruin your entire shopping experience. It's every time I get her without fail... and im only writing this because this time i went out of my way to be extra nice. I mean i get it not everyone likes their job but her attitude is just straight up rude. No greeting. Checked over my cash several times like it wasn't real, like lady I could probably help you out, common! And threw my change at me like it wasn't mine. I said "You have a beautiful day." with a kind smile and all i got in return was the dirtiest look. Apologies you don't enjoy life JANET but God don't like ugly! Everyone else who works there is amazing but JANET, she could use some manners and proper cashier educate. read more

RUDE TO ME yesterday when I entered the store to use the restroom to wash my hands, and was yelled at by the manager and cashier, telling me to "Cover your face with a mask or you can't shop here!" I refused to wear a mask and said I am not afraid of the virus, have not had a cold or the flu in 25 years, and only wanted to wash my hands in their public restroom. They continued to scold me loudly and said I had to leave. My comment today is that I will NOT have my civil liberties stifled by the liberal lunatics who use scare tactics that are NOT BASED ON SCIENCE. Doctors say "DON'T wear a mask because you need oxygen!" And breathing your own carbon dioxide from a mask is NOT healthy! Never will spend money here again. Sprouts, Whole Foods, Safeway and other grocery stores don't have a loud meltdown if customers choose to not wear masks! Why this store? Spend your money at a store that RESPECTS your civil liberties! read more

I go to this Smart and Final all the time because it's so convenient. It's nearby and has everything I'm always looking for. The store is always in great shape and well stocked. The employees here are cheerful and sincere. As I walk through the aisles, I often run into an employee and they greet me with a smile and a "hello." Everyone I encounter has a great attitude and are so helpful. Checkout is always quick and efficient. This store is beyond great! read more

I love this store! I wasn't familiar with it at all, until they opened. I had long been a Safeway shopper, but haven't been back there since this store opened. Great prices and I can get everything I need there. read more

Went in this new store during rush hour. There was one other customer. Lots of employees were milling around, but not one of greeted me. Not that I need a big welcome, but you'd think with so few customers, they would be glad for the ones there. The prices don't seem to be all that low, even on the bulk items. I am not sure what their target demographic is, but it isn't me. read more