I went to the Albertsons in Desert Ridge today (Saturday, April 4 around 2:30 PM) and decided to grab a coffee from the Starbucks inside. I go there often, and the staff is usually amazing--always friendly and welcoming. Today was completely different. The woman working there (I hadn't seen her before) was incredibly rude and condescending. She spoke to the customer in front of me the same way, so it wasn't just a one-off interaction. I even told her, politely, that when you work with people, kindness matters. Unfortunately, her attitude didn't change. Experiences like this really stand out--especially in a place known for good service. She shouldn't be in a customer-facing role if this is how she treats people read more

This Albertsons is located in the Desert Ridge Marketplace. A very well stocked the store that was busy. I was able to find what I wanted quickly and checked out. Shared parking lot and Wi-Fi in the store. read more

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Located in Desert Ridge, this neighborhood grocery store services a very large surrounding area. Well stocked with easily identifiable aisles. Fresh produce, and great bakery. Good customer service and the absolute friendliest pharmacy. read more

I have to say, the bakery department here is honestly top notch. If you are looking for a good quality cake, well priced, and beautifully designed, this is a good spot to get all that. You can call ahead or stop in and place a custom order. They will design it all to your specific specifications. I recommend ordering at least a few days beforehand as each one of these is hand made. You can also set your pickup time and it will be ready exactly by then too. read more

Albertsons - Cake - Grocery Near Me - Phoenix, Arizona

When a baguette self identifies as 16 chocolate cookies.... I'm about done! I always have to take pictures of the sale items (that's all I can afford to purchase these days) and about 50% of the time- this locations prices are wrong! read more

Albertsons - Baguette is now 16 chocolate chip cookies -add $3. Because if the overpriced groceries we already pay isn't enough??? - Grocery Near Me - Phoenix, Arizona

This is our go-to grocery store in the area when enjoying our staycas. Huge, clean, and super friendly and helpful employees. This is my favorite Albertson's from here all the way to the west valley. They have awesome produce and meals to-go. I love their adult beverage department. So smart to have it's own section on the farthest North side of the store. (Far left as you walk-in). It has it's own entrance as well. It looks like a huge warehouse and there is another refrigerated room within. You can find the single tall boys there as well as other singles. Such a smart set-up. The gentleman working there was so friendly and helpful to everyone. read more

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My key fob battery was dying when I arrived at Albertsons and after locking the car and buying the battery for the key fob, the old one was dead inside and I had no way of getting the battery out of the key fob so I went back inside the store and a lovely associate named Bailey Helped me get the old battery out and install the new one thank God for Albertsons and people like Bailey. Five star experience! read more

Albertsons - Grocery Near Me - Phoenix, Arizona

Great selection of products but the store is is so over cluttered and so difficult to find anything. Produce is not that fresh. Oranges were sour, apples had marks on them, bread had mold after 2 days and bag of potatoes had roots on them. A few of the associates create a fuss to take them back even though it's a Signature brand product. Bakery has some new items and the Dubai Chocolate mini cake was quit nice for a change. read more

It's a very nice grocery with excellent produce and food options. Also, the store was very clean and had a cheery feel! I stayed in a nearby hotel and purchased food for snacks in my room and also to take for my lunches. The prices were reasonable and I had food for several days. The hiccup for me is that the building address is for the actual mall. I walked from my hotel and my maps took me to a vacant building in the mall. I did a lot of looking and walking before I found someone who could tell me where the store actually was. What should have been a 1 mile round trip ended up being a 2.5 mile walk. Still it was a good experience. read more

I'm really disappointed. I live right next to a different Albertsons but drive a few miles extra for this one because it's much nicer. I ordered my daughter's birthday cake and cupcakes for her birthday on Tuesday to be ready for today. I sent my best friend to pick up the order about 30 minutes before the party started and when she got to my house, the cake was completely cracked all over the top and the cupcakes, which were supposed to match the cake, were HOT pink. When we ordered the cake, I showed them a picture of what I wanted and the lady taking the order took a picture of it for the decorator. The decorator also looked at the photo I showed them. This did not deliver at all. I realize this is an Albertsons, not Cake Boss, but what I ordered was rather simple. I'll post the inspo picture and what I got. read more

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Aaron F. helped us at the self-checkout when we had an issue getting the sale price to come up. He was so professional and kind and made checking out easy and smooth. Thanks Aaron! read more

I live very close to Albertsons and I come here on my way from work. The staff are very friendly and the store is always clean. I was at this location a couple days ago, I saw that they have little carts for children to help with shopping. This is such a great idea! I would like to give the cashier Michelle 10 stars! She loves to see my daughter and I when we're at the grocery store. We always have to be in Michelle's checkout line. read more

Albertsons - Grocery Near Me - Phoenix, Arizona

Tried to buy a smoked turkey today at the Albertsons on North Tatum. On line it shows 23.99. When we went to pay it was $44.95. Spoke to the manager and she said she couldn't do anything. We bought it on line for the sale price. She says or ok go ahead and take it then. WHY DO THEY MAKE IT SO DIFFICULT??? Go to Fry, Walmart, Target. Anywhere but Albertsons!!!! read more

On the plus side, this Albertsons is expansive, it is well stocked, has a diverse inventory, is well lit, and immaculate. Some of the "fresh" prepared food looks gross, sub-commercial grade. The wings at the Wings Bar looked like bad, Truck Stop variety food. Prices at this Albertson's are ludicrous. One can't beat the convenience, if you live near Desert Ridge, but, the prices at this Albertsons are grossly inflated. Back to Walmart, we go, for many groceries. I think Walmart grocery prices are 20-25% below Albertsons. Ironically, we interacted with many kind customers. I dropped a few items with my hands full, and another customer reached down, and picked the item up for me. That was kindness. The staff left no mark, or memory. read more

Not only is everything more expensive, but the checker, a guy named Russ was totally rude and inattentive. Made us feel like some sort of inconvenience to him. Lame. read more

It's Christmas Eve and I went to Albertsons for a few last minute things. The store was immaculate-I could have eaten off of their sparkling white sparkling floors!!! Everyone was so nice and cheerful!!! read more

This Albertsons is conveniently in the Desert Ridge shopping area. They have a great deli and cheese selection which they slice to your preference. Very friendly and helpful employees. Great for a quick grocery run. The only downfall is that the produce selection and shelves are often out of stock. read more

I went in last night after a very long day and lots of stress from my evil daughter in law named SUSIE. And I forgot my purse at the super market. My purse had $3800 in cash in it. I did not realize that I left my purse there until 3pm the NEXT day. Guess what. ALL of my money is still there. THANK YOU FOR YOUR HONESTY! That's kind of unheard of now days. GOD BLESS EACH AND EVERY ONE OF YOU! read more

Albertsons - It's my husband picking up my purse. THANK YOU! - Grocery Near Me - Phoenix, Arizona

Clean, well stocked, not too crowded. Definitely my favorite over Fry's. The staff is always cheerful and friendly.

Been going to this Albertsons for years. It's hit and miss. Sometimes clean and stocked and sometimes a total disaster. This review is about how they are handling Covid. Not well in my opinion. Of course they have the big signs stating to wear masks and that the carts are clean. Well on my visit there were at least 5 customers with no mask. I don't mean pulled down, but none whatsoever. The worst part was an employee / vendor stocking cheese. This person had no mask / face covering and was yawning and clearing his throat all over this small area. The area was made even smaller by the boxes of cheese to be stocked. I saw an elderly couple look like they wanted to get some cheese, but they walked away. Many other aisles were blocked with boxes. I get having to stock, but maybe train employees to give some space to the shoppers. I talked to an employee and apparently they don't offer Covid testing to their employees - even when a co-worker tests positive for Covid. Also no notification to customers when employees have contracted Covid. Do better please. read more

Albertsons/Safeway are extremely overpriced and I will never be back to this location after not getting a sale price that was shown on a shelf but apparently was in the wrong place. I had to go to Customer Service and they were worthless as well as combative, refusing to change the price and told me it was my fault. When I said, well let's go look at the shelf, they refusing telling me I can not tell them what to do. So I guess the customer is wrong over $1 so I ask for all my items to be refunded. Kai is costing the store money with her attitude..... read more

Albertsons - Does this not say it is on sale??? - Grocery Near Me - Phoenix, Arizona

Service is terrible here. Young workers do not know the law. I went shopping with my sister and they would not let me buy alcohol without seeing her ID. I am a 30 year old dad and showed my ID to buy the alcohol but they would not let me buy it cuz my sister (who lives with me) is underage even tho I was buying the alcohol for myself. They kept saying this is against the law but this doesn't make any sense. Would they not let a mom/dad with their young child who is obviously underage and doesn't have an ID buy alcohol?! or a mom/dad with their young teenager buy alcohol and demand an ID from an adolescent?!!?!? I have never had this issue at any grocery store even when my sister is with me. Terrible customer service and no understanding of the situation. Will never come back here. read more

This is the nearest grocery store us and we use to love shopping here. Lately, the staff have been not so friendly...I witnessed an argument with employees right in the produce section. I was passed twice by management and not one hi. I didn't even have someone to help with bagging. It just isn't the same store that I've enjoyed. I rather travel further to Safeway or AJs. read more

7pm Friday night. 1 cashier. Or go to self checkout. I have a full cart, so I wait. I go once a month or less only because I have too. Corporate Albertsons drives me crazy with having to clip coupons for sale deals. I spend extra 20 minutes in store making g sure I have clipped all coupons for items. I leave stressed every time. read more

Store shelves continue to be empty vs nearby Fry's. Why is it Costco and Fry's don't seem to have chronic shortages? I get that items maybe constrained but not at the level of this store. It's time to have a competitive store nearby to serve Desert Ridge. read more

***Smiley service points*** Am I reviewing an Albertsons?... Really? Yes. Let's keep it short and sweet: - Well-stocked. It's a huge inventory they have, here. You will find whatever you need and more. - Lotsa smiles. The folks who are working here always say hello and provide very warm customer service. - Booze Barn. They have a sizeable section dedicated to alcohol in all it's various forms. - Pre-made foods. Whether it's the soups, the salad bar, the hot food bar, or the deli, they have a cornucopia of options to choose from. - Super clean. The store looks brand new; shiny and polished. HUGE parking lot makes finding a spot an easy task, and quite frankly, there isn't anything to complain about. And while folks like Robin O. will always dredge SOMETHING up to complain about, the rest of us are happy campers--grateful for a great store filled with competent and friendly employees. Thumbs up. read more

I love this Desert Ridge store. It is well managed, well stocked and clean. Great salad bar, hot foods bar and wings bar. Fresh sushi made on premises. They keep this store clean, clean, clean. Nice floral dept. too. Husband loves the liquor dept and separate beer cave. The employees are friendly and checkout is pretty quick. read more

lots of products to chose from, lots of great employees. some lady behind the deli started yelling at the top of her lungs about a cockroach though... like the entire time i was in the store. for 20 minutes i could hear this lady from across the store yelling about the cockroach and how "she doesn't want to kill it" and how she "ain't touching that shit" read more

This is the BEST grocery store. The employees are awesome and helpful. The store is well managed and CLEAN!!! Products are easy to find and well priced. It would be nice to add dry cleaning services I always love the shopping experience here. read more

Love Albertsons been shopping here for over a decade! Better than fry's and food city. Love their steak and sweet potatoes. Reason I gave a 4 is that they are missing some cooking supplies. read more

I ordered on linefor pick up in 5 hours. I received none of my meat order I was told, out of stock. I just went back and all of the meat I ordered was in stock. The shopping bags are filled to the point they burst, I have had rotten fruit. broken eggs. I have lost confidence in this store read more

Pat made our experience here incredible! Haha I can't say I've ever written a review for a grocery store but because of Pat and his kind gestures and great personality! read more

I'm a huge fan of this Albertsons! It's always clean and organized. I also find it is usually well stocked and rarely do you see empty space on the shelves. The employees are always friendly and welcoming. I've been approached on numerous visits by employees asking if I need help finding anything or simply saying hi as they cross my path. All in all I appreciate everything this Albertsons has to offer and I make it a point to do my shopping at this location. read more

Customer service delivery was pretty sub par tonight thanks to cashier Elaine. No greeting, no customer engagement, and no offer to provide my earned monopoly cards. Albertson's/Safeway usually has great employees. Oh well. read more

Shoppers be careful. Today I returned a package of cheese that, though I bought it only about a week ago, expired in April. I got the refund and went to purchase it again, being careful of the date on the bag. I found one with the proper date, but also found one dated February of this year. Seriously? I'd like to know who is responsible for this. read more

Best produce department and employees always helpful and the best part is always clean

Why is it that sales items don't scan correctly ever time I come to this store? I was in the area so I picked up some items and once I got home realized certain items didn't scan correctly. Now I have to go out of my way to go to customer service to get a refund. Bad customer experience! read more

This location is the king of stores, always clean,filled and always a smile the store manager is always smiling happy to see you. The sus a must shop at. read more

This review is for the bakery department at Albertsons. I am beyond satisfied with the cake they created for my boyfriends 30th birthday. He is a huge fan of the Chicago Bears and this was a great addition to the party. He loved the cake and everyone enjoyed the taste of the cake which is always a plus. I will certainly return for future events. Thank you! read more

Albertsons - Grocery Near Me - Phoenix, Arizona

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I shop at this store all the time for years, as I live in Desert Ridge and it's close. I have always had trouble with the store. Of course they're clean and the carts are sanitized. All major chains are. Most problems are that most employees are not that friendly and look like they do not like their jobs. One of the friendly cashiers loves to talk about his views politically if he thinks you are on board. I avoid him. I go to customer service constantly because the discount has not been taken off properly or the price rings up wrong. Check your receipts. At Frys this never happens, and the signs are spot on. read more