This company is amazing. The quality of work is outstanding. My carpet looked brand new after they…read morecleaned it. Both employees were nice, respectful and friendly. They went above and beyond by moving furniture I couldn't move. I have used them 3 times and will continue to do so.

Had entire house (living room, 3 BR, basement, walk-in closet, stairs, hallway), 2 couches, 2 love…read moreseats, chair, and ottoman cleaned, plus an area of carpet repaired. Everything turned out far better than I had expected. The crew was on time and very professional. They worked extremely hard and the end results showed. I will definitely be a repeat customer.

I called SI restoration after a hot water heater flooded my basement . They came out and during…read morethe inspection we found mold that also needed to be taken care of. they dried the basement than told me I needed to get a mold remediation protocol and also test for asbestos. I did that sent over the documents and I got an estimate to remediate the mold. the protocol didn't even seem to be considered in this estimate. They missed so much. I called the office to discuss and Coleen behind the desk is rude and unprofessional . This company does not have good comunication skills and I would NOT recommend them

I live in Montgomery Village, the main drainage pipe in the heat pump closet downstairs my condo…read morecaused me problems. This company sent a man named Roland Knox out to help me with the mold. This man was THE BEST WORKER I EVER SAW IN MY LIFE, HE WAS QUICK,EFFICIENT AND VERY HELPFUL TO ME AS I AM DISABLED. THANK YOU ROLAND

Dan was awesome! He came in and diagnosed the problem as something outside of his company's…read moreexpertise. He assured me it was something different (even though two other companies were quick to give me quotes) and set me on a totally different path. Best Buy (Dan) will always be on my list of contractors to use, and I highly recommend you consider them as well if you're looking for honesty and integrity.

We reached out to them for a quote due to a leak in the basement. They were very responsive and…read morecalled back to schedule the appointment within 24 hours, however no one showed up for our appointment. We are rescheduling the appointment because of all the great reviews and hoping this was an anomaly.

We had a pretty bad mold infestation in our basement due to lack of climate control and water…read moredamage. We sought out several bids from mold remediation groups. Moldgone was easily one of the best quotes we got. I really like how they were very communicative to the client. Large mold remediation projects can be quite stressfull and they truly understand that and are more than happy to answer any and all questions. We are very please with the outcome of the remediation as well as the reconstruction. Highly recommended!

Call this company and the owner answered the phone. He was very informative about the black mold…read moreoutside my back door and gave me recommendations to get rid of it without using a company like his to remove it since it was not a major problem. I would recommend using this company based on their integrity.

I never gave a time or date for the project but the reply was that they are "booked for this time"…read more Honestly they were better off not responding at all. They did come back to apologize for their quick response (dismissal) but by then I had went with a different company. EDIT: Thanks for the clarification from the business manager. This review was written months ago as soon as it happened and has been sitting in my drafts. Regardless I still don't appreciate the response.

After a leak caused significant damage to our kitchen and floors, we worked with Ruach on the…read morerestoration. Jed was very knowledgeable and helpful about the insurance claim, and stood by as we went through multiple rounds of estimates to get the appropriate funds from our provider. Once the work began, everything was as promised, and on or ahead of schedule. Highly professional and reliable. Would recommend to any friend or family member.

I cannot recommend Bylt Restoration highly enough. They recently completed the demolition and…read moreremediation of my basement apartment, and the entire experience was truly white-glove from start to finish. Their team was professional, respectful of my home, and meticulous about daily cleanup, something that matters greatly when work is being done in a lived-in environment. It was immediately clear they knew exactly what they were doing and followed the Industrial Hygienist's recommendations. Air movers, air scrubbers, and dehumidifiers were properly staged and monitored throughout the process. Most importantly, the work was validated by a third-party clearance test from SMS Environmental confirming that all mold spores had been fully remediated. If you are looking for a restoration company that combines technical expertise with professionalism and respect for your property, Bylt Restoration is the go-to firm in the DMV.

It seems based on reviews that there are a few good project managers or projects…read more My experience in summary (I'm a professional with a PMP certification): 1. The sale of the job was quick. Thorough pictures but the estimate was missing a room and had to be resubmitted. 2. The PM said there would be weekly status, seemed professional and trustworthy. There was limited follow-through, and I did not receive weekly status. There is not transparency, accountability, or updates. 3. The project is delayed 2 months at this point, and I am paying rent and a mortgage out of pocket. 4. I contacted someone for assistance. As a reader I'm sure you will not be surprised to hear that the conversation should have been recorded as what 'not to do on the phone with a customer.' 5. The work looks like it will be good and what I've seen so far looks good, although there is not much to comment on. The work team seems to be courteous and conscientious. I think the end result will be decent because of the talented work team. I'm not sure if the PM is stretched too thin, if it's disorganization in the company, or a few bad seeds, or something beyond their control. I prepared myself for what I thought was a worst-case scenario which would result in an easy win and a satisfied customer. I'd like to say I'm shocked but I'm not and I don't have another company to recommend. Suggestions: 1. Read the good reviews and ask for those PMs if you have to work with this company. 2. Document everything. 3. Find out who is responsible above the PM at the onset in order to stay on top of things. 4. Expect that it will be more time-consuming than you expect and add 2 to 3x the amount of time to the project plan. 5. Email instead of calling, because you will not appreciate the communication, and you won't have it documented. Keep a folder in your email for the project so you don't have to hunt for the paper trail. Or print and keep a binder. 6. Know your agreement, contract rights, where to write the state contractor licensing board or the state insurance commission depending on what the delay is about, and be very clear with communications. Good luck and I hope your experience is better than mine!

While the cleaning looks great, I have a few regrets. Before I get into that I will say the team…read morearrived in time, they were pleasant and did a good job of explaining things to us. The price was fair and the estimation was quick and easy. Again, it also looks great. I am sharing the rest so that others can prepare differently than I did. While the cleaning looks great, I have a few regrets. Before I get into that I will say the team arrived in time, they were pleasant and did a good job of explaining things to us. What I did not realize until after they left is that some of our plants were damaged significantly. I think the shrubs will survive, but I had two large flower pots with herbs and annuals that were damaged. Because herbs have edible leaves, I think those are a complete loss. The pots were at least 10 feet from the edge of the overhang, so I'm not sure how they were so significantly damaged when other things were not. It almost looks like they covered some plants but not others. They could have easily moved the potted plants out of the way, so I wonder why they didn't do that. In addition, the smell of the wash is very strong inside my house. I'm not sure if that's because the solution got into the windows or because it somehow got into the AC system. Whatever happened, it's very strong to the point of making my eyes burn when I'm upstairs. Again, I don't know if that's just a product of the process or a function of how well sealed my home is. I might have planned to be away from my house for a while had I expected that. I have a chronic lung issue, so maybe I'm just overly sensitive. These are not complaints, per se, but I wish I had known to expect these impacts so I could have planned differently. What I did not realize until after they left is that some of our plants were damaged significantly. I think the shrubs will survive, but I had two large flower pots with herbs and annuals that were damaged. Because herbs have edible leaves, I think those are a complete loss. The pots were at least 10 feet from the edge of the overhang, so I'm not sure how they were so significantly damaged when other things were not. It almost looks like they covered some plants but not others. They could have easily moved the potted plants out of the way, so I wonder why they didn't do that. In addition, the smell of the wash is very strong inside my house. I'm not sure if that's because the solution got into the windows or because it somehow got into the AC system. Whatever happened, it's very strong to the point of making my eyes burn when I'm upstairs. Again, I don't know if that's just a product of the process or a function of how well sealed my home is. These are not complaints, per se, but I wish I had known to expect these impacts so I could have planned differently.

I have hired many, many contractors in my life. I have never experienced working with a company as…read moreunprofessional or incompetent as Superior Softwash. The estimator, Chris, came out to our home to give us a quote for: remove previous deck stain, sand the deck and prepare for new stain, stain the deck, and softwash the vinyl siding of our townhome. At no point was pressure washing discussed. I specifically sought out a softwashing company as it seemed like they understood chemical and gentler methods to treat our wood deck. Chris was extremely professional, seemed knowledgeable, and walked me through the process of the deck preparation and softwashing of our house. This deck was built 5 years ago so still relatively new, and in great condition except for some mild algal growth on the boards. Because of the great estimate process, we went with Superior Softwash's quote. It was on the higher end but I felt confident it was a great choice. It was not. The two guys that came out to work on our deck were unprofessional, not informed about the job they were actually doing, and didn't have the supplies needed. I unfortunately had to go to work and left them alone on our property. That turned out to be a huge mistake. They stripped the previous deck stain using a powerwasher on high pressure-- exclusively. There was no other method used. As a result, the wood was basically destroyed. We were left with fuzzing everywhere, deep gouges, and trenched wood. This is not damage that is easy or cheap to repair. On top of that, they made an enormous mess of our property. There is deck stain flung everywhere, including on our neighbors' homes and yards. The workers even stood on our neighbor's plastic shed and damaged their property as well. My garden was destroyed. These were not professionals trained to do this job. They didn't even really know what job they were doing. Communicating with this company was a nightmare from start to finish. The left hand never seemed to know what the right hand was doing. I have never in my life been given the runaround like I received from this company. I was blown off, ignored, and gaslit. They scheduled an appointment to "assess" the damage to my deck and they literally no-call no-showed that appointment and it still took me nearly a full day to reach someone AFTER that. After the significant damage to our valuable deck, I stopped all work on the project. For full disclosure, I ended up receiving a full refund of the deposit paid on this job. That refund was not easy to get and I fear that anyone less persistent than I was would be left completely in the cold by this company. They did not want to issue a refund and tried to ghost me repeatedly until I used the words "filing a complaint with the Maryland Home Improvement Commission". It is not nearly enough to compensate for the extensive damage done. We are now in process with a deck remediation company to try to salvage our deck but it will never be the same. At the end of this, we will be out significantly more out of pocket than if this had been done correctly in the first place. This entire experience was miserable, stressful, and ridiculous. Do yourself a favor and never, ever do business with these people. Luckily, they put up a sign in our yard that said SUPERIOR SOFTWASH in big letters so now all of our neighbors know who not to hire because anyone with eyes can see that they absolutely trashed our deck.

I recently suffered a hardship in the nasty ice storm this past Christmas. My entire bedroom was…read moredestroyed along with my roof. The upstairs bathroom needed attention also. Strongwall Construction came to my rescue. The work was superb and I feel like I have a new house. They were pleasant, timely, efficient and skilled. I HIGHLY recommend their services.

They remodeled my entire first floor and I have had nothing but problems since. Sliding doors don't…read moreopen, electric panel I had to have replaced due to mistakes by their electricians, they didn't insulate the walls, and the list goes on. Everything was done half assed! DO NOT HIRE THEM