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Frost Cupcake Factory

3.8 (969 reviews)
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FROST CUPCAKE FACTORY ATMOSPHERE

What's the vibe?
Moderate noise
Good for kids

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Black velvet, cookie dough, Frostfetti, rosé velvet
Maribel M.

Picked up 2 surprise boxes through TooGoodToGo, each had a good variety of flavors. Bakery itself is small (ample parking in small strip), nice staff member helped me with the boxes quickly. The bakery is intended for pick-up only - no tables and to sit & eat cupcakes in store. Favorite flavors: Frostfetti, Rose Velvet. If you, like me, enjoy sweet and dense frosting (best part!), these cupcakes are for you.

HanNa P.

Fast in and out. Cupcakes were good. Hence the name it has lots of frosting. We got four flavors and my favorite was the Oreo. It was clean inside. Would visit again when wanting something sweet.

Sunnie M.

Such happy cupcakes! A little on the pricier side but beautiful decorated with unique flavors. The staff was very helpful and friendly.

Ethan L.

Yummy cupcake. We got the burnt almond and banana cream. The lady who helped me was very kind to include the happy birthday topper

Cookies 'n Cream
Michelle L.

We ordered cupcakes for my kids' birthday party. The whole process was completed via email, quick and straight forward. The cupcakes came out as expected. The frosting to cake ratio was a bit more than I remembered but didn't stop anyone from consuming it all. Overall it's a good go to if you need some decent cupcakes last minute.

Laila K.

This place has the best cupcakes! They are not only delicious, but so creatively made and decorated. My favorite is the hot chocolate cupcake, it literally gives me the feeling of enjoying a warm cup of cocoa just from looking at it! I've never actually been inside the store, but we have someone who brings them to work every week and they always always brighten all of our days.

Scott M.

Easy to get to. Parking is easy. Great selection of flavors! Reasonably priced! Definitely a great spot to get cupcakes.

Wow, best cupcakes ever! The owner and staff were also great in accommodating my request. Thank you, Frost Cupcake Factory!

Guava cupcake
Erin S.

Saw place from a close by parking lot and decided we had to stop in to look at the cupcakes. It was nice to see different flavors that I don't normally see at cupcake places. My friend and I were intrigued by the rose velvet but I ended up getting guava delight and she got the raspberry lemon cooler. We both enjoyed the cupcakes they were super moist and flavorful and cheaper than some of the cupcake chains. I also got a chocolate chip cookie that I really liked.

Guava Deelight
Jaymie L.

Never disappoints. The guava cupcake is my favorite. I'm sure they do lots of catering because they are so good but they always have a decent selection for anyone who drops in. They are definitely above average and high quality. You would definitely impress guests, colleagues or anyone with a tray of these gourmet cupcakes.

Emily L.

Was in the area for work and needed a cupcake for a photo shoot later. With 30 mins before closing I got two cupcakes! I am not a cupcake person but they look delicious. They are a good size for $5 a piece. I got the sundae and guava one! Sundae purely for the presentation and guava because it was a popular seasonal. I loved the interior of the store. They had so many flavors like oreo, red velvet and churro!

Caramel apple cupcake. A hit at my house
Claudia M.

I'm not normally a cupcake fan, however one day I was near Frost Cupcake Factory and decided to pop in and try something. I was greeted by Aaron who has a great personality. He was hospitable and helpful. My one cupcake turned into four, thanks to Aaron's brilliance. I don't remember the flavors of all of them but these are the ones I do remember 24 carrot is a delicious carrot cake base with a creamy cream cheese based frosting. It was sweet but not overly. The cake was moist and delicious. Then there was pumpkin spice which is a fall special. I didn't try this one as we all decided at my house to cut them in half for sharing. The feedback from family was that it was delicious. Then there was one that had a rich fudgey cake base and a delicious creamy coconut topping with some caramel drizzle. It reminded me of those zebra cookies I ate as a child. This was my favorite. It was very sweet so half was plenty for me. The last one was called caramel apple. Someone in my house swooped in on this one and said it was every bit appley and delicious. I have attached a picture of this one. All in all the flavors were a huge hit at my house and I will definately return. A huge thank you to Aaron for making my visit there a success.

Spring 2023 Flavors

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Ask the Community - Frost Cupcake Factory

Is there dine-in or only take away? thanks.

Only take out.

How many days/weeks in advance should I order 12 cupcakes?

DO they take orders for vegan custom cakes?

Yes they do and gluten free as well

View All 9 Questions

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Chromatic Coffee - Mushroom & Havarti Savory Pie

Chromatic Coffee

4.3(484 reviews)
2.0 mi•Sunol-Midtown, Downtown
•$

Really lovely little coffee shop that leans into that industrial warehouse vibe in the best way…read more The coffee was great--I ended up trying both on-tap cold brews on the day we went because I didn't realize that buying a bag of whole bean coffee came with a free coffee drink. With some coffees a second cup will give me a stomach ache (especially since I drink my cold brews black and bitter like my soul), but I had no problems with their cold brews! I also got the vegan stonefruit scone (baked by Sweet Dragon) and while a little on the dry side (common with scones), paired extremely well with the coffee and had good flavor. Husband got a cappuccino and a strawberry mini pie and was extremely pleased with his order. The service is friendly, but some things may have been new on the day we went. They almost forgot my cold brew until we asked at the counter, as well as stating that they didn't have anything to heat up my husband's strawberry pie (which seems odd, since a little toaster oven seems like a simple fix for that), but apparently it was fantastic at room temperature anyway. Seating was absolutely full when we got there and we were lucky to snag a table as another couple left, so it seems like a popular Saturday morning spot. Several folks were working on laptops, and it seems like a kid-friendly place. The decor is a clean and modern/trendy industrial style, which works well for the space, and the windows provide nice daylight. Overall, a good coffee shop and I am really happy to see vegan pastry options! My husband is getting into pinball, which was part of the motivation to come out and try Chromatic, so I am sure we'll be back again next time he wants to hit up Slingshot (in the same building), and I look forward to the coffee and treats!

I've been a fan of their coffee for some time, but this is my first time in one of their…read morestorefronts. The space is awesome, assuming you like the warehouse aesthetic. Lots of spaces to sit, interactive puzzles, and plenty of things to browse. The service was quick and efficient, and came with a friendly smile. We got two espresso and a cookie. It would've been nice to have a warmed cookie, but it was good nonetheless. The espressos came with bubbles (a must) and had a nice acidity. However, they lose a point for not having cups for here ‍ Espresso served in a to go cup should be illegal. I said what I said.

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Chromatic Coffee - Found the entrance

Found the entrance

Chromatic Coffee - Mango raspberry pastry

Mango raspberry pastry

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Entrance

1 Oz Coffee - Plain Bagel w/ whipped organic cream cheese

1 Oz Coffee

4.3(160 reviews)
1.1 mi•Newhall
•$

People are so nice and pleasant!…read more Excellent coffee - perfect and pretty Cortado and I always appreciate glass for that drink. Love the just off campus vibe. Put this in your rotation.

Personally feel like I'm living a fever dream where everyone loves this place and enjoys the coffee…read moreand I'm the lone Scrooge who hates it. I don't think their coffee is any good. At all. I've enjoyed a few of their specialty seasonal drinks but those have never become core menu items. I am talking some really great items like mango matcha's, strawberry matcha's, lavendar latte's etc that I have thoroughly enjoyed but their core menu is not something I ever want to order from. They have really great stuffed croissants but those are also seasonal! My office catered pastries from here once and I still think about the spinach and cheese croissant we had alll the time! I have never seen it in their case though. And while they are really great, ~$8 for a pastry is highway robbery. Parking here is very difficult and I think most people who come here live nearby enough to walk. You gotta hope to get lucky with some street parking as they have no designated parking areas. I've had several odd cashier interactions where I am met with blank stares and no dialogue as I order. Today took the cake, however. When I ordered, the cashier looked at me confused. I picked up their menu and pointed to the item one I wanted. The cashier had to come find me again after placing my order to confirm it again. They have a seasonal chai listed and 'can be made into a pumpkin chai by request.' There was confusion around it coming with a shot of espresso and because my stomach has been completely wrecked since I had it, I think the they must have put two shots into my drink. In the past 5 hours, I've used the restrooms 4 times and eventually projectile vomited. I don't drink coffee often and had this in ONE sitting. I realize this is a unique experience as I do not drink espresso often but wanted to share so you all understand how strong their coffee is and seeing as how its across SCU, it DOES make sense why so many people come here. Upset is the least of what I feel right now and can confidently share I will not be back. Shits fucked up. No pun intended

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1 Oz Coffee - Pastries

Pastries

1 Oz Coffee - Espresso

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Blue Bottle Coffee - Santana Row - NOLA Shakerato

Blue Bottle Coffee - Santana Row

3.7(368 reviews)
1.3 mi•West San Jose
•$$

Love that this location is in the middle of outdoor seating. Nice place to get coffee and hang out…read moreon a nice sunny day. Ordered an iced miso and it took a little longer than expected but the coffee was creamy and not bad.

They have one primary job: make good coffee drinks. The rest are cute details but don't neglect the…read moremission. My experience, after the hell that is trying to park at Santana row when you just want a coffee: I waited 20 min in line because, if I'm going to a cafe, I prefer human interaction to ordering on the app. Got to the window and ordered a regular whole milk latte, only to learn that they were out of cows milk. No sign for customers waiting in line. Kind of an important detail, no? A shrug from the barista that they planned to get more on the weekend?! Maybe I misheard. But... did I want oat milk instead? No.... Mooooooo. I mean boooo. Where my attitude comes from: 1) probably just being an old cranky person but possibly 2) I used to work at a cafe as a barista. If we ran out of milk, we basically ran out of our businesses' entire purpose. Sure mistakes happen when you're anticipating inventory needs. But when you notice the mistake, fix it quickly or you literally are losing business. I'd have gotten a manager to run to the grocery store to grab some milk to get though the day and keep things going. Obviously a large chain can't necessarily do that. I get it. But that is a big flop for a cafe not to have milk. My snobby judgement doesn't stop there. One of the employees who was headed out on break yelled to her coworker that she almost forgot her redbull. It struck me as surprising that a person who works at a top tier coffee chain would be drinking an energy drink and not...coffee? But that is 100% me being snobby and judgmental. It just capped the impression that this specific branch of Blue Bottle doesn't get the integrity of brand. I miss the original one in Oakland.

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Blue Bottle Coffee - Santana Row - Truly amazing in every bite

Truly amazing in every bite

Blue Bottle Coffee - Santana Row - Ordering counter

Ordering counter

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Inside

Bavetta Coffee - Green Eggs and Ham

Bavetta Coffee

4.3(1.4k reviews)
1.8 mi•Sunol-Midtown, Downtown
•$$

Such a cute and good coffee and breakfast spot! They have a lot of cute images and pictures in the…read moreshop with limited seating. They had a good selection of fun and different drinks and the AAron and matcha horchata drink is what we got and both not overly sweet and so good! For food, we got the green eggs and ham sandwich and it was so filling and good that I could only eat half! Altogether a solid spot for breakfast food and drinks and would definitely come back!

This was my first time visit here and I am pretty disappointed. I was really excited to try the…read moresourdough bagel, but it was actually two slices of sourdough bread with cream cheese...I know they're both bread but it is very different, and I did not like it! I honestly would've preferred a plain bagel instead. I ordered a vanilla iced latte with one pump of cardamom. I like cardamom, but even one pump was incredibly overpowering and ruined the drink for me. I did order ahead my drink, and "bagel" were ready. There happened to be a race downtown, which obviously isn't the café's fault, but after dealing with parking and walking over to pick everything up, it was extra disappointing to not enjoy either thing I ordered. The inside is cute, but overall this felt like a waste of time and money. I would've rather just gone to Starbucks or Peet's, and I'm not sure I'd come back.

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Bavetta Coffee
Bavetta Coffee - A-A-Ron Latte and The Veggie

A-A-Ron Latte and The Veggie

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Big Mug Coffee Roaster - The Ultimate Monster Toast

Big Mug Coffee Roaster

3.9(1.8k reviews)
2.5 mi
•$$

I love the Mont Blanc. It's really creamy and sweet. It's probably too sweet for others but I enjoy…read moreit. They have two kiosks to order and live people for help. I don't know what happened. Am I getting too old? The ambiance has changed since my last visit. They took out the open book case separating half the cafe so it wasn't just open space. The long table was there and same with the bench seat against the wall but it just doesn't seem as cozy and cool as before. They moved the rack for used dishes by the door. The menu board is very white. It's a place you go with someone you're familiar with not someone you want to date or impress.

Honestly, I can't keep supporting this business with how bad the customer service is when the owner…read moreis around. He's always rude to me as a customer, and the employees look stressed when he's present / aren't friendly like usual. One time I forgot the restroom code and threw out my receipt already (same code is always printed on the bottom). I asked one of the baristas for the code, and the owner swooped over and scolded me for losing my receipt. He then told the barista that she can't give me the code unless she checks the transaction history on their computer to verify that I was a customer. Never mind that my boyfriend and I were dining in and clearly had food and coffee at the table that I just walked away from, or that the barista just gave us our order minutes prior- such a weird way to treat your regular customers. It's embarrassing that I kept going back after that. I like how their coffee tastes though, and especially that I order for here and get it in a "big mug." It's literally the only reason I pick this place over other coffee shops. Today I received my overpriced coffee (~$9 each!) in cheap paper cups and mentioned that I ordered for here. The owner immediately lied and said the mugs were only for regular sized coffees, not large size. I was literally here yesterday drinking a large coffee from a mug. He could have just said the mugs were dirty, or the dishwasher was broken. He said that after I pointed out the lie, ha. I would have still given 2/5 stars because the food and coffee are REALLY good despite how unpleasant the owner is, but they also recently changed their menu photos to AI slop. 0/5 if I could.

Photos
Big Mug Coffee Roaster - Macchiato

Macchiato

Big Mug Coffee Roaster - The Ultimate Monster Toast ($15.99)

The Ultimate Monster Toast ($15.99)

Big Mug Coffee Roaster

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Academic Coffee - Guava matcha

Academic Coffee

4.2(374 reviews)
1.0 mi•Forest, West San Jose
•$$

I was pretty nervous trying this place since it was hyped up quite a bit on YouTube. For a lot of…read morematcha places I've tried that were "hyped" up in the past, they usually aren't good. There's street parking (if you're willing to walk a few minutes). They also have parking behind the cafe though it's limited. I was pleasantly surprised. My sister and I went yesterday afternoon and there was no line. I asked for the staff member's recommendation who said that I try their banana matcha (what I ended up ordering). My sister ordered the guava matcha. Both drinks were soooo good! From what I read from reviews, it's really a hit or miss depending on the day. The banana matcha was absolutely delicious! You can still taste the matcha while having a hint of real banana. Definitely not some artificial banana flavoring. My sister isn't the biggest fan of guava and she enjoyed her matcha too! 10/10. There's lots of seating indoors and outdoors. It's also next to the Valleyfair mall.

I've had Academic a few times already. This was my first time at this location. Parking was awful,…read moreeven for a Friday morning at 10AM.. Ain't y'all got work or something (I was coming home from the dentist). Luckily I found a spot after circling the lot one time, got my drinks, and was in and out within 15 minutes. I finally got to try the Melon Matcha, which was delicious! I recently had the King Jasmine Melon matcha from Heytea or something, and it just did not hit. I know these aren't identical drinks, but I've been craving something good with melon flavor, and this hit the spot. For the 2nd drink, I got one of our usual go-to's, the guava matcha. Pretty good overall. I've knocked on their prices before. Still steep and more than I'd like to pay for my matcha, but it IS good. Still, costs about $1.5-2+ more than other places in my experience.

Photos
Academic Coffee - Small interior, very limited indoor seating, but lots of outdoor seating.  Great for pups!

Small interior, very limited indoor seating, but lots of outdoor seating. Great for pups!

Academic Coffee - Dirty Chai & Melon Matcha

Dirty Chai & Melon Matcha

Academic Coffee - The banana cream pie latte | reg. ice | whole milk | reg. Sweet.

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The banana cream pie latte | reg. ice | whole milk | reg. Sweet.

Frost Cupcake Factory - bakeries - Updated October 2026

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