Walking into Frost Bake Shop with "just buying one cupcake" energy is the kind of confidence that only lasts about 12 seconds. My mission was simple: grab a cupcake for my wife's early morning birthday celebration and leave like a responsible adult. Instead, I walked out with an entire cake, multiple cookies, and somehow joined the loyalty program like I had signed a legally binding dessert contract. The problem is the display case. Everything behind that glass looks so good you start making emotional financial decisions. I ended up getting the vanilla rose cake for my wife, and it was absolutely incredible--light, flavorful, and the kind of cake that makes people suddenly "just want one more bite" six times in a row. But the real danger? Those butter cookies. Soft, chewy, buttery perfection. Honestly, those things should come with a warning label. They are straight-up sin in cookie form. If you value self-control, keep your distance. Otherwise, prepare to develop a full-blown dependency after the first bite. Frost Bake Shop absolutely got us, and honestly... I'm not even mad about it. read more

Frost Bake Shop - Vanilla rose cake - they even did the writing at the time of purchase - Bakeries Near Me - Memphis, Tennessee

I've been hearing so much about this place so I stopped by to pick out a little something. The staff were all very friendly and knowledgeable about all of the many confections they had. They had a Gooey Butter Cookie that looked good so I got one as well as a Chocolate And a Red Velvet Cupcake The vibe was cool and a perfect place to grab a sweet treat. I got my order to go. The cupcakes and the cookie were delicious! So good that I went back to order a birthday cake for a family member. read more

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The best tiramisu in town ... I often find myself stopping by here for little treats ... so delicious and so friendly.. my go to place for delicious goodies read more

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The gooey cookies are wonderful, but the sandwich cookies were a little bit stale by the time we went. May have been our fault because it was around 4pm and usually bakeries aren't putting out new stuff at that time. It's good that they have some tables and chairs- our toddler had a good time! The service was great. Will definitely go again next time we're at Novel! read more

Frost Bake Shop - Chocolate chip sandwich cookie - Bakeries Near Me - Memphis, Tennessee

Blue confetti, cupcake, yummy strawberry, strawberry, ice, and strawberry batter, cupcake, yummy strawberry cream, cheesecake, cake, yummy service, friendly, helpful, and service was swift, cool vibe setting AC on read more

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My go to bakery for birthdays or party events. Great service and cakes/pies are always delicious. Cakes are ready for pickup the time and day that you list on order date. Best deserts in Memphis love how the cakes don't taste too sweet. They use healthy alternatives then what I'm use to. 100 stars give them a try and you'll be coming back every year read more

Frost Bake Shop - Bakeries Near Me - Memphis, Tennessee

This is the first time I got a custom cake from Frost off of Popular in Memphis and it will be the last. Never have I paid so much money for a cake to look this elementary. My request was for it to look as close to the reference as possible and to even leave space in the middle of the cake so I can put candles in the middle and even that was missed. I am absolutely disappointed in how this cake turned out but now I understand why the cake had to be paid in full when I made the request because if I had known this is how the cake would turn out I would not have finished paying for it. This is also the first bakery I've been to where the payment had to be paid in full when the request was made. The others I've been to have been half payments, one when the request is made, and the second when I picked the cake up. A basic cake they make in store looks better than this custom one I paid almost 150 for. It doesn't even look close to what I asked for. I am so embarrassed to have to bring this to my sisters birthday party but I've paid too much to not bring it so I hope at the very least it tastes good. The cake designer who made my cake needs to either get help with decorating or needs to be considered to be replaced. Angry, embarrassed, shocked, disappointed are all too weak to describe how pissed off I am that I went to this bakery to get a cake I had requested for two weeks in advance for the birthday. I've gotten better cakes from smaller businesses that absolutely do not compare to this childish design I got today. Thank you for showing me my money is not worth your skill because you took way too much from me for this bullshit. read more

Frost Bake Shop - This is the reference I sent in, asking for it to be as close as possible, even leaving space in the middle for candles. - Bakeries Near Me - Memphis, Tennessee

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The Chocolate Rosette cake is phenomenal, and my parents love the Gooey Butter cookies. The staff is consistently friendly and efficient. I have been in all their locations, and they are incredibly clean. read more

Frost is fantastic. Everything they make is tasty,fresh and baked well. I love the gooey butter cookies every flavor Yumm ! The service is great, quick and friendly. The ambiance is friendly. read more

Frost Bake Shop - Cute Decorated Cookies - Bakeries Near Me - Memphis, Tennessee

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Honestly, they make a very good (very sweet) cupcake. And their other pastries ain't too bad either. Of special note, their German chocolate cupcake is pretty special. And they also do this gooey butter cake thing which I thoroughly enjoyed. Thoroughly... read more

Delicious , I had a salad for lunch n wanted something sweet. This was actually my first time in the establishment. As soon as I opened the door, I could smell sugar through my mask. So, I was really excited then.. I had a chocolate chip n pecan cookie, a sugar cookie, a lemon cookie and a gooey butter bar. I usually take pictures of everything not 2day. I was distracted by the smell of sugar.. The chocolate chip pecan was my fav.. Its just a special cookie to me.. I liked all of my treats. I will definitely return. N with that being said, I can't be the only person who hasnt visited yet.. I recommend n when u go.. give me sum suggestions read more

Frost treated us very well when I was looking for a place to make my wedding cake. We met with the Wedding and Special Events Coordinator and she offered us a tasting of their vanilla, strawberry, and chocolate mini cupcakes and she reviewed the basic options and pricing structure. We found the consultation organized and very informative. However, when she mentioned that they start wedding cakes a few days in advance of the wedding day and freeze them, I knew that I wouldn't be using them. We were looking for a fresh cake for the day. We have had Frost cupcakes and loved them in the past. In fact, my sister had their cupcakes at one of her wedding receptions. So I ended up doing the same thing, getting the mini cupcakes for a small reception that we had and I used another company for my cake for the main reception. We recently ordered ten dozen mini cupcakes and they were so moist and delicious. The flavors at Frost really pop and I love that they use real strawberries. My favorite flavors are red velvet, chocolate, and strawberry. While I wouldn't buy a cake from them, I'm sure we'll use them again when we need some cupcakes! read more

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I love their oatmeal cookies and their cupcakes! They have many different items to choose from! read more

I don't know what FROST Bakery has done with their mixes for cupcakes, but I bought different flavors and the cake part was so dry, it crumbled like dry cornbread. What a disappointment. Especially for the price for a dozen. The frosting was good but the cake was not. read more

Ordered a chocolate cake with chocolate buttercream icing, with hot pink message and iridescent edible glitter for my mom's birthday - it was not only beautiful but very delicious. Everyone commented on how moist and rich the cake was. It's good to note that you should leave the cake out for at least 2-3 hours after being refrigerated so it gets the right consistency, otherwise it will be a little hard to slice. Still very good, but harder to cut. I was also impressed with the customer service when I picked up the cake, I only had to wait a few mins for someone to bring it out and make sure it looked good. Will definitely order more treats from here in the future! For ordering purposes, this is the 9 inch cake size. It fed 12 people easily! read more

Frost Bake Shop - Chocolate cake with buttercream icing - Bakeries Near Me - Memphis, Tennessee

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Not my cake, but my daughter's wedding cake. That cake was absolutely gorgeous The flowers were perfect. Small cake covered in flowers that were matched to paint samples. (Williams wedding) read more

I'm glad they opened a Lakeland location to make it more convenient for those of us living east. The staff (with exception of one) is always super nice, friendly, and knowledgeable. The desserts are top notch! I have eaten everything in there at least once. I like there is not a tip option--pay your people right from the beginning. I also like there is also a charitable donation box on the counter. The inside is always very clean when I visit, and unlike some places they are rarely out of anything. read more

Absolutely did a wonderful job matching our theme and also being creative on their own just with my outfits for her. Will use Frost Bake Shop for all our bakery needs!! And yes the wedding cake is to die for!!!! read more

Frost Bake Shop - My daughter's Two Wild birthday cake that was as delicious as it looks!! Definitely will be a return customer!! - Bakeries Near Me - Memphis, Tennessee

Grabbed a chocolate silk pie from Frost to take home. Pie is excellent. The cream and the filling were both very fresh. The pie itself was so substantial that it last led two of us more than a week and still tasted as good as on the first day. This pie is an excellent quarantine treat for people who like chocolate. read more

Frost Bake Shop - Chocolate silk pie - Bakeries Near Me - Memphis, Tennessee

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I will start by saying if m you are having a party, please go and look at the size of the cakes. I ordered online and was disappointed with how small it was due to the crowd I was expecting. I started to cancel the order and purchase a bigger cake from there or somewhere else but I didn't have much time. The cake was good just wished I would've went there to see them first before purchasing because my family laughed at the size of the cake when I put it on the table. read more

We got a cake here for Father's Day and I loved the customer service here. I also appreciated their covid protocols, and how nice they were, even while slammed with customers. My spouse also loved the lemon cake, which is also a win. read more

Frost Bake Shop - The best tasting cakes according to my spouse Very satisfied with their service and thei covid door protocols - Bakeries Near Me - Memphis, Tennessee

I've gotten cupcakes from the one in Laurelwood three times and NEVER been disappointed!! I always order mixed dozens and every one I've tasted has been delicious. The caramel, chocolate w/chocolate icing, and the strawberry, I can personally attest, are TO DIE for!! Also ordered the caramel cake for a friend's birthday celebration and everyone asked where I bought it b/c it was so good!! read more

First off let me start by saying this was my first experience with this bakery. I needed a cake at the last minute for my daughters 19th birthday, and Frost didn't disappoint. I went in early on Saturday morning ( same day as the event ) and was able to purchase a cake along with having it spot decorated. I don't recall the name of the lady who helped but she was super nice! Let's get into the cake deets.. it was strawberry and oh so moist. Even as of three days later this cake is so fresh with each bite. I have a picky crowd who typically complains about everything, but even they LOVED this cake. I absolutely loved the fact that they could spot decorate regardless of how busy they were. My family was so happy and constantly talked about how awesome the cake was. I highly recommend this bakery for your future and last minute needs read more

Frost Bake Shop - Perfection! From the first bite to the last - Bakeries Near Me - Memphis, Tennessee

Anytime I venture back to Memphis, I will endeavor to make a stop (or three) to this shop. The toasted marshmallow frosting shot with an oatmeal raisin cookie was to die for. I am OBSESSED with the Memphis cupcake. It is heavenly. And the girls working there were super sweet! Thanks for a great experience and great dessert! read more

Frost Bake Shop - Frosting shots! - Bakeries Near Me - Memphis, Tennessee

I decided to visit Frost Bake Shop to get a birthday cake for my dad. After waiting since 10:40 for the store to open at 11, I was hoping to get a beautiful cake. However, this is what I ended up with. The cake looks horrendous and I paid $43.90 for it. I am highly disappointed and will never be back! I advise anyone who sees my review to save your money and time and go elsewhere! Walmart probably would have been a better option than this! read more

Frost Bake Shop - Birthday Cake - Bakeries Near Me - Memphis, Tennessee

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Great selections and the friendliest service! Cake was a little bland for our liking but not too sweet. Definitely recommend! We chose a selection of cupcakes and a slice of carrot cake. They weren't too busy for the time of day (Sunday afternoon) but they moved quickly nonetheless. read more

Bought six assorted cupcakes for a birthday and had a German chocolate one leftover. So the next day we decided to split this one in half, good thing we did. As I pulled the knife out, I noticed a long brown hair attached to the knife and cupcake. I continued to pull out an almost 5 inch piece of hair from the cupcake. The owner/manager may want to reiterate that a hairnet should be used when baking. This totally disgusted us even after being long time patrons. It'll take us a while to return here. read more

I got a chocolate cake for my son's first birthday, and it was by far the best chocolate cake I've had in my life. I bake a lot myself, and I could not believe how perfectly the cake was cooked and how moist it was. Everyone raved about it. I've also had cupcakes from frost, and they're great too. So happy with my purchase! read more

Frost Bake Shop - Chocolate rosette cake - Bakeries Near Me - Memphis, Tennessee

Frost is our go to for great tasting quality sweets!!! I've had specialty cakes made and the quality is superb!! In a rush during the holidays or even a birthday and not able to order from your favorite baker?? Walk into frost, they have a great variety & will surely save the day!! read more

Excellent cakes! My favorite is the carrot cake, it's moist and keeps a long time in the fridge. I highly recommend. read more

Frost Bake Shop - a happy birthday mom cake - Bakeries Near Me - Memphis, Tennessee

A good cake shop with a portfolio of ready to buy or "ready to order" cakes. I've ordered the carrot cake several times and it is delicious. I would love a more whip/fluff in the cream cheese icing. The reason for three stars is due to the fact that Frost Bake Shop won't accept requests for modifications to their standard cakes. For example, I asked for a "low sugar" version and the answer was no. Some of us prefer a lower-sugar cake! read more

Beware of bad service!! At the Lakeland TN location you are sure to encounter a negative experience. The customer service representative with the sleeve tattoo on the right arm is brash, rude, and disrespectful. After two visits she presented with the same negative demeanor. Do not spend your money at this location. read more

It takes ALOT to get me upset especially if I go to social media after 1st going to the source. Customer Service is of the utmost importance to me and I do not take it lightly especially when I'm spending my money!! I've spent a lot of money with Frost Bake Shop, always spoke highly of and have always referred them to others. I frequent the location in the Laurelwood Shopping Center on south Grove park Frost Bake Shop - East Memphis. (on my Facebook account) You can see from the receipt agreement the day and time of my event which was my daughter's birthday. I do not like fondant so I always order buttercream. You can also see before the video was stopped because I immediately became upset, that I tapped on the cake and I noticed it was hard and then proceeded to cut the cake and it broke and crumbled up. I thought is was something in between preventing me from cutting through so I cut it a different way to see and noticed I was cutting a COLD CAKE. It was also a VERY VERY DENSE cake. All of my guest stated the cake was cold but frosting was good and would take their crumbled slices home to thaw out. I knew I was going to make a visit to Frost today. I went in and asked to speak to the manager her name was Marika. I told her about my complaint and told her that I don't just purchase cake's because of how they're designed but also by the taste and texture. She informed me that I was supposed to serve my custom cake 4-6 hours later. I informed her that I was well aware of the instructions of the cakes that come out that freezer box and that the cashiers also inform customers when to serve those cakes, however, I had a custom cake and if I had not already known from previous custom orders that I have purchased that there is a difference between the freezer box cakes and custom cakes then I would have not be speaking with her today. I placed my order over a month ago, my pick up date was on the date of my event, the store opens at 11 on Sundays and my event started at 2pm and it was a kids 3hr event so was I suppose to tell the kids to come back in 3 more hours to get some cake??? My daughter didn't even want any of her birthday cake cause she said it was too hard. My husband loves cake. He tasted it and asked me was I sure I got that cake from the same Frost Bake shop and threw his crumbled slice in the garbage. I'm now in search of a new bakery. Order custom cakes at your own risk from this bakery #fypシ #FrostBakeShop #viral read more

Frost Bake Shop - Look at my daughter's face! She walked off saying I don't want any of that cake mom. When I tapped on the cake I knew it was cold. - Bakeries Near Me - Memphis, Tennessee

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A very cute shop located in the back corner of the building... Decor is adorable, not tacky. Lots of displays of cakes. Nice selection of cupcakes, cakes and cookies. Now on to our review of our two slices of cakes we had purchased. It does leave a funny aftertaste. Red Velvet Cake: it was a moist cake with a cream cheese frosting. The red velvet is not as pronounced as I would have imagined. The cream cheese frosting was nothing magical. We had an issue trying to eat it because it kept crumbling off our fork. I think is was a deep color red because of the food coloring. Lemon cake: the host said it was made with real lemon juice and zest but I can't really taste the lemon in it. The cake was moist but again, crumbled off my fork, making it messy to eat. I would have liked a more lemon flavor profile. It's a cream cheese frosting as well, with lemon flavor. Buttercream would be a better choice in my opinion but I don't own a cupcake shop, I just find places to eat at when I travel :-) Probably would try the cupcake next time. read more

Frost Bake Shop - Lemon cake - Bakeries Near Me - Memphis, Tennessee

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Not really to much of a fan on the cookies, but the CUPCAKES OMEEEERGAD! Magically delicious melts right into your mouth strawberry cupcake with lemon icing is my favorite! No doubt. read more

Frost Bake Shop - Strawberry & carrot cupcake - Bakeries Near Me - Memphis, Tennessee

I've never met a bakery I didn't like, and this was not exception. I got the red velvet cake and it was hands down the moistest cake I've ever had. The icing was the perfect consistency of creamy and light as well. Also, the piece they cut me was nice and big. I also had the coffee here and I enjoyed it even though I have no idea what brand it was. I do kind of wish the staff was a bit more friendly but we came in at like 20 minutes before closing on a long holiday weekend and made them cut into whole cakes for our slices so I would be kinda annoyed at me too. Either way, this is my new favorite place and I'll be back when I come back to Memphis. read more

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Everything we've tried here is very good. Their cookies are the best! The chocolate rosette is delicious and moist. It's always a hit when I bring them to work on potluck days. Make sure you order your cake online ahead of time as they only have the 6-inch cakes available in the store for walk-in orders. read more

The cake was really good at least. There just has to be a better policy for preorders. Two cakes in the past two months and probably waited over an hour between them. read more

I visited Frost Bake Shop for the first time this past Wednesday and the only reason I was disappointed was that they only serve cream cheese frosting. I wish they offered another option such as flavorful buttercream or whipped icings. The cookies were rather tasty and the staff was super sweet! They handled the busy line with ease. read more

My mother and I love this bake shop so much! I cannot get enough of the gooey strawberry cookies. I also love the confetti cupcakes and cookies. The gooey butter cookies are great as well! The customer service is great. Clean establishment! My mother loves the banana creme pie! I go here all the time when my sweet tooth kicks in! Sign up for the rewards program while you are here! You will not regret it read more