My volleyball club has worn Smack Sportwear (jerseys, shorts, warm ups & backpacks) for 12 years…read more They've been great to work with and we constantly get compliments on our custom sublimated jerseys. Has it been all peaches and cream? No. But Smack responded and made good on the couple glitches that popped up. The mega companies have told us "too bad, we're sold out and there's nothing we can do". I recommend Smack!

Just received our new jerseys and they are pretty rad. Comfy, look great, ordering and shipping was…read morefast and easy... Can't wait to show them off this season! Highly recommended. Thanks, Smack!

7/12/26 Time for new shoes !! My dogs are barkin'!! Lots of selection, great attentive customer…read moreservice (by Raymond) and prices are competitive. What I appreciate most is no hassle or pressure for buying into the membership. Hence the 5 stars. Raymond was very polite & made me feel comfortable by offering to try other makes/brands to see what will the best shoe fit. I ended up buying two pairs. I've purchased single pairs before & regretted not buying a second pair coz I liked the fit so much. Learnt that lesson well. Happy with this experience today

Update: After I left this review (that I also left on Google), Road Runner Sports asked me to email…read morethem. I did, and I was later told that the Torrance manager and team had "touched base" with me, which is inaccurate. The only interaction I had with the store after my purchase was when I returned the same day to try to return the shoes. No one from the store ever contacted me afterward to follow up or try to resolve the issue. Unfortunately, no resolution was offered. Still the worse experience I've ever had. AWFUL AWFUL AWFUL. ---- Road Runner Sports started as a promising experience but turned into one of the most frustrating customer service situations I've had. I came in to buy running shoes, and the initial process seemed great. The associate scanned my feet (which was actually pretty cool), had me try insoles, and brought out three shoe options that fit my profile. However, communication was difficult, he was mostly mumbling, and I had to repeatedly ask him to clarify what he was saying. When I decided on a pair of ASICS, he immediately tried to upsell the insoles (around $120), even though I had only tried the shoes with those insoles, not with the original ones. That felt a bit misleading. At checkout, he also pushed the VIP membership, saying it would give me 90 days to try the shoes and return them if needed, making it sound like that flexibility depended on being a member. We declined. When I got home and tried to run in the shoes, I couldn't even last 90 seconds, they just didn't work for me. We called the store (using the number listed online) and were told that as long as the shoes looked brand new, we could return them. That gave us confidence to go back. Unfortunately, the in-store experience during the return was completely different. The associate told us: * The shoes did not qualify as "brand new" * We could not get a refund to the original payment method unless we were members * The only option was a gift card Then, again, we were offered the membership as a solution. The inconsistency between what we were told on the phone and what happened in-store, combined with the repeated upselling, made this a very frustrating experience. What started as a helpful, professional fitting ended with unclear policies and poor communication.

Nice clean ambient and good customer service will be going back for future purchase. K h h g g g gread more

BIG 5 seems like an antiquated sporting goods store from yesteryear, but it's outlasted it's peer…read morecompetitors like Sports Chalet, Copeland's, Sports Authority, and so many others. All that's left is Big 5 and Dick's. REI doesn't count, as they're too niche. This location has a lot of merchandise and it's inherent problem is the aesthetics of the layout of the store. It's way too crowded and cramped for shopping and could use an expansion and makeover where it feels well-lit and spacious. It's sort of the difference between Target and Wal-Mart. I think Big 5 could use new branding as a company. It's a good store with good prices. They do "over coupon" as Bed Bath and Beyond did. You can always anticipate a $5 off of $15 type value-pac FSI mailer coupon and almost won't shop without a coupon. It's a longterm flawed business strategy. Their prices are quite good in many ways. I went shopping for shoes and they had shoes on sale for $30-40 where I went next door to DSW and most of their comparable shoes were $50-55. You'd think DSW whose only business is selling shoes, would have a competitive edge, but it doesn't and didn't, at least for active/athletic shoes compared to Big 5. I'd say check Big 5 out first or last, but don't buy any shoes until you've visited a Big 5 like this one. Parking is fairly easy in this outdoor strip mall of sort, that has a Sizzler, Harbor Freight and other businesses.

I come here for ll the dodger gear I can buy. My latest purchase was a reversible windbreaker that…read moreI haven't seen anywhere (or yet) but the reason I had stopped here was for a gift. Initially I was going for a jersey. Once I saw that they can customize hats, I ended up going for the hat + the lil custom name on it. This place so much stuff. The man that works there is super cool. There isn't many sports apparel stores so this store IS THE SPOT! hIghly recommend. They have just about all the teams there's is. If you live far but wanna check it out.... I strongly suggest you call and ask for the team you're looking for

Wow what a difference came here to get some RAIDER GEAR For my grandson…read more NO MASK / NO DRAMA / NO WEIRDO STUFF Like Downey locker room RODGER super nice guy and embroidered my Grandson AB lll Name for free And my ISLAND boy Jeff got some Dodger gear save money worth the 10 minute drive from Downey HOLLER AT BOY PLAYERS RAIIIIIIIIIIDDDDDDERRRRRRRSSSSSSSSS

Seqouia and Josie helped me and were fabulous!Utmost hospitable and let me know about every ins and…read moreout about the app/perks That I could get instantly and upcoming!Thank you both!!!

This company is very untruthful, beware of their location in fox hills, they lied to me 3 times…read moreabout a refund. Be careful and understand very clearly that if you become a member that it is very costly ,And it's poorly explained. Also very deceitful. I would not recommend this store to anyone. I have not been to the location in torrance.Ca but I don't plan to patronize this business at all. You're better off purchasing active wear With Amazon much cheaper & refunds are simple if you must return items. Poor business at fabletics:( don't waste your money.

We are trying to setup an e-storer for 100+ players to order direct and its been a disaster. The…read morerep will not call us back, no communication for days and specific instructions were give even product names, links and colors and it's still wrong. The lack of communication is unprofessional and frustrating. Save your time and money -- go elsewhere!

I had a pretty large order from them. Only half of it arrived. Nobody over there could tell me…read moreabout the rest of the order. I had over 60 emails over a period of months before I gave up and cancelled the rest of the order. Two weeks after I cancelled the order it arrived. Totally disorganized. Switched to another supplier and haven't looked back.

Located off PCH in Torrance in the Rolling Hills Plaza next to Traders Joe, the store is nice and…read morewell maintained. Staff is around the floor to help you out on anything and they check on you as well. They have a good selection of clothing and footwear. They also had a few desks going on as well. Overall a nice store with lots of the Nike collections to choose from.

Team members were very welcoming and helpful. They asked if we needed any help a few times…read more During one encounter I actually needed assistance and the team member was more than happy to assist. This location has had a lot of hidden gems in the past. It's one of the smaller locations but always has good inventory.

Great products, great customer service and great people! Walked into their store needing fan gear…read more(hats, shirts, sweatshirts, etc) for parents of a Little League All Star team. Fast turn around, good pricing & everything looked awesome! I now know they make complete uniforms. I know where I'm going next season!

Walter is the best. Great service. He knows more about what you want, than you do. Always comes…read morethrough in a crunch.

Stopped by to check out sunglasses, ended up leaving with various items of clothing. Their staff…read moremember Vanessa made me feel welcome as she assisted me through finding correct sizes while she also helped others. Very happy with pants and shirts available, prices were reasonable, stylish and comfortable. Will be back again for sure. I saw a couple pairs of shoes and shorts that will be great for summer! Thank you Vanessa for the attention to service and your pleasant attitude.

Stopped in here to look for a backpack to hold my new laptop and they have these in stock 20% off…read more Got a good deal on it people working there were super nice and helpful. Lots of variety to choose from. We'll definitely go back to buy more Oakley stuff.

great customer service. they really helped me out last minute. everything was perfect. custom…read morelettering and numbers.

Came here to get some jerseys for the World Cup. So many great options and they can customize on…read morethe spot! The customer service is top tier and my boyfriend has already been back twice. If you're looking for a place to grab some quality jerseys for your FIFA watch party needs and want to support a family owned business, this is your spot!