So helpful and nice. Not busy but it was a week day. Fast and easy. Complimentary water!read more

I have been unhappy with T-Mobile recently during the merger with Sprint. Any time I have visited…read morethis store they have been more than helpful. If it's an issue with my phone or something T-Mobile corporate can't correct, this store does. I have been helped by Matt many times. My most recent issue was fixed by Max. He wrote down instructions for me step by step. He wanted to make sure I didn't lose anything when my old phone was transferred to the new phone. This store cares about the customers. If you visit T-Mobile in the Danbury area, go to this store.

I had the best experience recently at this retailer. My iphone had some major issues, I went in to…read morebuy a cable to connect to my mac, but got way more than that. Christopher serviced my phone, way more quickly than a trip to Apple would have done. He was knowledgable, kind, but most, he fixed the issue in a short period of time. I live in NYC, I would honestly take a drive up to New Milford to buy my next phone from these guys. Big bright store, with lots of inventory, and two staff members who went above and beyond to answer questions and solve my issue. I should add, I ended up buying the cable, honestly I wanted to buy a phone from these guys because of the customer service I got there. Huge fan. Thanks again to you Christopher for going above and beyond.

I am a new Verizon customer…read more It has not been 2 months and unfortunately I wish I never went to this location. The promotion that was offered to me by sales associate Ryan had expired at the time my accounts/family plan was set up. I did not know this until I got my first bill. Now the Verizon team is not honoring their mistake, they are not honoring their signed contract and expects us to pay more a month or return our phones. So rather than honor their contract, they are offering a $600 giftcard which makes absolutely no sense. This promotion involved trade in's so even if we did return our phones....we could not get our old phones back. This situation has not been resolved yet but I felt it is important to let people know that you cannot trust the knowledge or service at this location. Why am I being offered poor options that results in paying more money a month due to their mistake and terrible customer service? As a customer, they would never allow me to ignore a signed contract or agreement but because they made a mistake....they can? I signed the same documentation as sales associate Ryan did and that is not valid? Was I taken advantage of because i was a new customer?

The man was extremely helpful, I didn't catch his name…read more. The store is well organized, and they fixed my screen very fast. I would use this service again.

They did not fix the phone and charge my husband over $160. We were ripped off. They should have…read morebeen honest and told him they were not able to fix the phone.

Amazing service! As good as it gets! Friday night was like…read moreany other night until I decided, hey my screen protector is getting pretty cracked on my phone. I think it's time to change it and put a new one on. As I was sitting there trying to pry what I thought was my old screen protector off, my whole phone screen came peeling up, screen turned a rainbow of colors and stopped working! To my horror, I realized that I did not have a screen protector on and that I had just attempted to rip the actual screen off. I quickly panicked as one would do when ruining their iphone and quickly got in the car to head to the Apple Store at the Danbury Mall. I walked through the door thinking "oh my god, this is going to cost me $500 or possibly a new iphone. I can not afford this right now!" Walking in, I looked up and noticed that there was a Mobile Rescue store in front of me. My fiance suggested we go in and give it a try. I admit that I turned my nose up to the idea at first, but decided to give it a try. The second we walked in, a bright bubbly girl named Olivia welcomed us. I told her what had happened and said "oh no problem! We can have this fixed for you in 15 minutes!" I was shocked and did not know what to say. She said "Yes, we can fix this good as new and it will only cost you $80.00." I said yes, and left the store. We walked a couple laps around the mall, found this new furniture store which has actually been there for the past 5 years, ARHAUS,which I will write a separate review for, walked through there a couple times and headed back to Mobile Rescue. Tuzal, the tech was just finishing my phone repair when we walked in. My phone was better than it was to begin with! He then put an actual screen protector on my phone for free and we went on our merry way. That was such an amazing experience, and I recommend that if you damage your phone in any way, instead of paying an arm and a leg to Apple, to head on over to Mobile Rescue to see Olivia and Tuzal. You will not be disappointed.

My husband went into get a quote on how much it would take to clean his phone. We had got some…read moreridiculous quotes like over $200 at other places and was advised to get a new phone . He solved the problem so quickly and efficiently. Saved us the hassle of buying a new phone. They are under a new name "cell pro" definitely will be going back in the future.

I stopped in to have my charging port on my galaxy replaced. I called the day before to get a quote…read moreand to make sure they had the part and they did. I was told it would be ready in about an hour and it was completed in 40 minutes. It works great so far and they also replaced my screen cover (which previously always had air bubbles in it). Friendly and efficient service.

This is the best place for your phone needs. They are courteous and organized, and go to great…read morelengths to order things for you and have reasonable prices!

Edited (18-Dec-20) upon owner (Matt Abrantes) calling me and fixing the problem at a closer…read morelocation, once my original review was posted online. Just because the employees act foolishly, doesn't call for a business to be called out for poor practices. Matt made well on the deal and I apologize for using such harsh comments. Then again, had I not posted online, the issues would have gone to the wayside. If you have problems with Mobile Rescue (any location) contact them here and get your issues resolved: Customerservice@mobilerescuetechrepair.com It's unfortunate I had to go this route, but when you're out nearly $200 (during the holiday season) and additional money is required to fix the problem, I felt this was the only way of getting the attention needed to come to a resolution. This should be posted for all to know; this team preforms a weekly round-table meetings to discuss issues that arise from one week to the next. And they make good on their discussions, bravo. Being that this is a "veteran owned business", as posted on the front door, it is awesome to know that this American hero, is willing to serve and protect, even now that he's part of civilian life.  A good dude, refunded all of my money & fixed the 2nd issue without hesitation. The staff running the individual store does not always have the last word.

I went in to have a phone repaired. It was too old and would not light up. We tossed it and l…read morebought a used phone for my granddaughter she is very happy with it. I had my battery changed and now l have 2 Apple warnings. They are both for improper parts used. I am going to bring it back in and talk to the person who fixed it. I do not like having red warnings showing on my phone. I ended up buying a new I Phone from Apple. No authorized Apple Dealer would fix the problem. The replacement battery was put in cheaply, and Apple would not touch the phone. The service person will not listen to you. The owner will talk to you and tell you they do authentic Apple batteries, but the foreign kid behind the counter does not comply. Do NOT bring your Apple phone to this place. Bring it to an Apple authorized dealer!

Personalized service, great quality and extreme value, top notch install experience. Serving all of…read moreyour telecommunications home and businesses needs.

From the owner: Here at Taylor Made Communications we pride ourselves as locally owned and trusted experts on your…read moretelecommunications needs. With custom installs that provide each and every customer their own unique value, along with honest and integrity complete service year round!

Went today to get my phone fixed and got a really good deal with good customer service. Thank you…read more Will come again.

From the owner: If you are looking for a cell phone repair service in Hartford, CT that is both premium quality and…read moreaffordable, you've come to the right place. “Hartford Phones” is a top choice for exceptional electronic repairs. We specialize in repair services for mobile phones, iPhones, Samsung, tablets, laptops, and so much more. We provide a wide range of fast and premium quality cell phone and tech repairs including but not limited to screen replacement, water damage repair, back glass repair, and data recovery. Most of our repairs are completed within 30 minutes. Experience the swift, high-quality, and affordable repair service that sets us apart in the industry.