When fiber optic came to our area we knew we wanted to switch and see if it was better. We were…read moredefinitely underwhelmed with the time it took for installation. We signed up in October (2022) and did not officially have internet until the end of February (2023). Being that the service was new to the area and they were heavily promoting, I would have expected better staffing to turnaround these installs quicker. Luckily we had internet already as a backup so we were not out of service that entire time. During that period where we were trying to get the service installed we had several techs show up only to advise the fiber optic wires still needed to be run. After the first time we continued to tell customer service that the wires needed to be run prior to sending a service tech, but we continued to run into the same issue each time. Finally once the lines were run, we had some issues with getting a service tech out again. We were rescheduled and then on our reschedule date told that they never actually submitted the reschedule and it got further pushed out, adding an additional 2 weeks. Where my stars do come into play is the internet itself. We have had luck with it being fast and reliable. My prior internet would cut out for a few seconds throughout the day, leaving me with issues for meetings when I work from home, but so far we have not had any issues with that. We also received a nice modem for use. We are just hoping our prices don't increase drastically after the initial offer period. Also hoping that time-to-time maintenance is not as much of a struggle as installation was. Service techs were friendly through our experiences with them.

Every few months their Chinese-manufactured modem/router craps out. And that's when the fun & games…read morestart. Call #1: This round, I was given fictional case & order numbers for a new modem/router and told that UPS will send me an email notifying me of tracking number before delivery. Call #2: No email arrived. No delivery. This round, I was told it was 'lost' and they supposedly sent the new modem/route to my office where all deliveries are logged. Of course, the same bs story about UPS sending me an email with tracking number blah blah blah Call #3: No email or product arrived. This time, they scheduled an appointment with their lack of technical expertise technicians AGAINST my wishes and when I blew a fuse, had a "Supervisor" named Rod or Ron or whatnot call me back. HE did. Again, I was given an 'order' number and told that UPS would send me an email with the tracking number. It's going on 3 weeks with spotty internet & bs from their so-called 'Supervisors' Call #4: HEAD OFFICE. To be continued...

Highly reccomend Action Computer in New Milford! So refreshing to know that the customer comes…read morefirst and they treat you like you are valued. Excellent service, knowledge, real ethics, honesty and so fair cost wise. This was a great experience and my computer works like new!

I had an old Dell with Windows XP which I screwed up by deleting some operating files. I couldn't…read morefigure out how to get all the photographs off of it safely, so I brought it to Action Computer Services. The people there were great and took care of me. I got all of my pictures back, nicely on a thumb drive, and they re-flashed XP on the system after formatting the hard drive. Prices were very reasonable and now my nephew has a computer to play Empire Earth on. I would highly recommend them!

I went in without a reservation. It was quite busy but the queue moved quickly. I went in for a…read morereplacement phone. Tim helped me and provided great customer service I would recommend this location. My experience was positive.

They suck badly , 3 technical guys came out and still not fixed right . They charge you for…read moreeverything they do and don't do and for crappy service and pointless cable service . Save your money and time

I have been unhappy with T-Mobile recently during the merger with Sprint. Any time I have visited…read morethis store they have been more than helpful. If it's an issue with my phone or something T-Mobile corporate can't correct, this store does. I have been helped by Matt many times. My most recent issue was fixed by Max. He wrote down instructions for me step by step. He wanted to make sure I didn't lose anything when my old phone was transferred to the new phone. This store cares about the customers. If you visit T-Mobile in the Danbury area, go to this store.

Great customer service from Brian Lewis at T Mobile New Milford. He switched my family plan and set…read moreup new phones with expertise,humor and the patience of job-thanks Brian!

I don't know why there are so many negative reviews; I was in and out in less than 5 minutes. Gil…read moredefinitely knows what's going on. I would recommend this specific Verizon to anyone that needs help.

Rude, condescending, unhelpful. If there were negative stars I would give the staff there that…read morerating. Try to find another place to do business. I called Verizon Customer Service and everything was handled within 5 minutes with an explanation.

I bought a Samsung Ultra 2 weeks ago. The galaxy z I tried to turn in at first I was going to…read morereceive $300.00 refund. Then the manager interrupted us and was abruptly with the process of trade. He tried to sell me a Samsung watch. I said no thanks. Then he went behind me and the associate began to look for something wrong with my galaxy. It had a small plastic on the side missing. Glass was fine. All of a sudden my refund didn't exist. What a scam. The company should be ashamed. I am a senior citizen. Even if I wasn't they should not do that. The manager was nasty. How to improve get rid of your manager and your nasty policy if some one has a good phone to return then your company should give the person a break. Your making billions.

Poor experiences. Kiosk rep baited me from a Costco promotion, to a more expensive plan, promising…read moreour phones would be free a the higher monthly amount. Five week later, we had our bill, the phone were only half off. Approached the rep about the issue, he later determined that the full discount only applied if we traded in our old phones. Asked him if we could do it then, he said no, but he'd have his boss call me. No call. I called his boss, he'd never heard of the issue, but he'd be calling me back in two day. Left several messages, no call back. Advised TMO corporate, they TOO promised a call back, but no call back. I don't need stuff to be free, but if a company offers me value, they better deliver. The Costco kiosh is managed by the Padanaran store in Danbury.

No interest in performing service. No callbacks. Disappointing. Trying to give business to a small…read morelocal operation and came up frustrated.

I highly recommend George's TV. Recently, I had George's TV install 2 large flat screen TVs and a…read morecomplicated home theater system in my home. He programmed everything, explained how to operate the remotes. He didn't leave until everything worked perfectly. Bobby and his crew were always on time, knowledgeable and his price was very fair compared to the other companies that I spoke with. Dealing with the owner of a small family business makes all the difference in the world. . Brian S. Great Neck.

Larry is awesome. This is the second time I used him, and he is an expert. Spot on in IT and…read morenetworking /routing. Worth every dollar I paid him. If you want to job done right, call Larry at Sound Impressions.

From the owner: Custom audio and video systems. Lighting Control. Networking,Project Consulting and Management,…read more From Concept to completion. We are Dealers for many Great Lines and will go over our services when we meet. Please give us a call.

I came to upgrade some phones for my family after wasting lots of time with ATT online. Johann and…read moreBrian were wonderful. They were efficient, professional and kind. What could have been a long and exhausting experience ended up being quick and easy.

Repeated problems with service, billing and customer interaction. Vague explanations regarding…read moreactivation and data transfer.