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    Home network installation

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    Security system repair

    Telecommunications

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    T-Mobile at Costco Brookfield CT

    T-Mobile at Costco Brookfield CT

    (2 reviews)

    I bought a Samsung Ultra 2 weeks ago. The galaxy z I tried to turn in at first I was going to…read morereceive $300.00 refund. Then the manager interrupted us and was abruptly with the process of trade. He tried to sell me a Samsung watch. I said no thanks. Then he went behind me and the associate began to look for something wrong with my galaxy. It had a small plastic on the side missing. Glass was fine. All of a sudden my refund didn't exist. What a scam. The company should be ashamed. I am a senior citizen. Even if I wasn't they should not do that. The manager was nasty. How to improve get rid of your manager and your nasty policy if some one has a good phone to return then your company should give the person a break. Your making billions.

    Poor experiences. Kiosk rep baited me from a Costco promotion, to a more expensive plan, promising…read moreour phones would be free a the higher monthly amount. Five week later, we had our bill, the phone were only half off. Approached the rep about the issue, he later determined that the full discount only applied if we traded in our old phones. Asked him if we could do it then, he said no, but he'd have his boss call me. No call. I called his boss, he'd never heard of the issue, but he'd be calling me back in two day. Left several messages, no call back. Advised TMO corporate, they TOO promised a call back, but no call back. I don't need stuff to be free, but if a company offers me value, they better deliver. The Costco kiosh is managed by the Padanaran store in Danbury.

    Ed the Phone Guy - Outside data connection.

    Ed the Phone Guy

    (4 reviews)

    I've used Ed since an ice storm in 1996 knocked out the phones in my telemarketing center. Ed set…read moreup new lines for us so we were the only ones in our building with service. Another time he ran data lines through abandon pipes under our warehouse so we could connect the buildings without having to add more wires. Ultimately, using the deserted pipes underground, Ed replaced all of our lines with high speed data lines so we ran at over 200 mbps which was unheard of 10 years ago. As the wireless world has evolved, so has Ed's company. We are very data driven and Ed has always stayed ahead of the technology and upgraded us to new software and systems through the years. We were one of the first companies to go totally wireless and this ultimately ended up saving us a lot of money on monthly bills. Ed has done work for us for over 20 years and they always answer the phone, they always send someone right out and they always let us know what our costs will be. They are as fine a vendor as we deal with and I have to add that Ed does a significant amount of work, pro bono, for Hartford homeless shelters and soup kitchens. He has never mentioned that part of his business to us (I'll bet to anyone). He is that kind of man.

    Our company (The Granite City) has only ever used Ed the Phone Guy and he has exceeded our…read moreexpectations. He has upgraded our whole system throughout our company. He's always on time, reliable and most importantly trustworthy! We always recommend him to all of our customers. He's become not only our phone guy but a customer and part of our family! There's no one else to use but Ed!!!! Sarah - The Granite City

    A-Mack Communication - telecommunications - Updated May 2026

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