Dom, Elijah was a great help with a service issue I had 6/12. Great asset to your crew!.read more

I will never go there again! The retail manager there lied to me about not having to pay $200…read moredollars and I did and had this nagging gut feeling to check my debit balance it went from $300 dollars to 75 dollars I was like wtf!!

Went in to consider a trade in from my iPhone XR and was right off the bat told it had a 350 dollar…read moretrade in value when shown to the worker. I liked the deal so based off that knowledge I agreed to buy the iphone 15. I performed the transfer of info at home from old phone to new phone and wiped the old phone. I brought back the old XR to cash in the 350$ trade in, and was told it was worthless. I was then told I would have to pay a restocking fee to return the phone. So all based off a lie I have to pay this at&t store. completely fed up, don't believe anything they tell you.

I went in with my boyfriend to switch over my phone to his account. Eddie was great and helped us…read morenot only switch over my account and upgrade my phone. He was helpful and kind!! Best worker ever. He deserves a promotion!!

I don't know why there are so many negative reviews; I was in and out in less than 5 minutes. Gil…read moredefinitely knows what's going on. I would recommend this specific Verizon to anyone that needs help.

Rude, condescending, unhelpful. If there were negative stars I would give the staff there that…read morerating. Try to find another place to do business. I called Verizon Customer Service and everything was handled within 5 minutes with an explanation.

Store was open on time! Great personal service. Eddie was great! He didn't try to get me to…read morepurchase something I didn't need! Addressed my issue! Thank you!

From the owner: Visit the T-Mobile store in Danbury and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 74 Newtown Road can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Great Service from Angel who took care of us. He set up the phones , explained everything very…read moreclearly and we got excellent promotions. This was a wonderful experience

Truly, this was the worst experience I've ever had in a retail store. Raphael and his female…read morecounterpart were probably some of the worst humans I've ever interacted with but also completely incompetent. I walked in willing to drop quite a bit of money on a purchase and instead, I got bullied into trying to fall for sales pitches. I'm not mad at anyone for trying to make a commission but the words "so you don't like saving money" should never come out of a salesperson's mouth. Or "so you like to pay full price on things". That doesn't make me want to buy your product or have you get any commission from my expensive purchase. Both Raphael and his ignorant counterpart should be fired and never allowed near consumers ever again. Karma will come for you. And I hope you both live the lives you deserve.

I went in to have a phone repaired. It was too old and would not light up. We tossed it and l…read morebought a used phone for my granddaughter she is very happy with it. I had my battery changed and now l have 2 Apple warnings. They are both for improper parts used. I am going to bring it back in and talk to the person who fixed it. I do not like having red warnings showing on my phone. I ended up buying a new I Phone from Apple. No authorized Apple Dealer would fix the problem. The replacement battery was put in cheaply, and Apple would not touch the phone. The service person will not listen to you. The owner will talk to you and tell you they do authentic Apple batteries, but the foreign kid behind the counter does not comply. Do NOT bring your Apple phone to this place. Bring it to an Apple authorized dealer!

Went there to fix my iphone 14 pro max after it got ran over it was completely destroyed ahmet the…read moredude who "fixed" replaced it with a back glass that had NO apple logo he then said he'd fix a week after for "free" the back glass on everything cracked and destroyed itself INSIDE my pocket it was such terrible material I went there a week after explained and he made me pay $50 for a terrible replica back glass which atleast had the apple logo but not even a week after also cracked from dropping it on the floor from my COUCH it was a 10 inch drop not even, SPEND YOUR money ELSEWHERE!

What a half assed store and an embarrassment to AT&T! I called today because I live in Danbury, but…read morewas at the other end of the state to ask if they had an iPhone 12 in the Pacific Blue, as I have 5 lines and wanted to upgrade the iPhones on all of them. I called this location and was rudely told that they can't tell me what they do or don't have as it's company policy. Really? I told this woman that I called five other AT&T stores and there was no issue telling me if they did or didn't have the color I was looking for. Her response was "that's not my problem". Pathetic! I then stopped by today when I got into Danbury only to find a handmade sign that says "Be Back in an hour, on lunch". Are you kidding me?! Absolutely ridiculous and with the little business this store gets and the employees clearly not caring about there customers and simply being lazy, Shut This Store Down!

My wife and I both visited this store to take advantage of a promotion and to upgrade our phones …read more This was in July . We were promised $400 in credit each towards a new phone upgrade . Both AT&T and store promotions . We were required to trade in our phones . STILL WAITING FOR THE MONEY !!. We have contacted AT&T numerous times , and were told to go back to the store . Went back to the store 5 times to have this addressed . Store management was uncaring and only contacted upper management after our insistence . That was 3 weeks ago . Still no word from AT&T or the store. They owe us $800 and we have paid full retail price for our phones . Avoid this store and AT&T ! Poorly managed , dirty and unorganized . This is now December and we are still fighting with them ! Go anywhere else !