Located next to Massage Envy. Plenty of parking, entering or exiting the parking lot can be…read moretreacherous, use caution. Came in for an easy fix that I might have been able to handle over the phone. No wait, staff were friendly and helpful. This store apparently is not owned by T-Mobile, just an authorized retailer.

I wish I read the previous review before going in there. If you do go in, do not do anything…read morewithout getting it in writing up front. I went in for the holiday promo and left with the holiday nightmare! We were out and out lied to. The rates are not as promised, we were told we did not need to turn in our old phones, now I am getting notices that they need to be turned in. Had we been told they needed to be traded in, then we would have done it at the time we received the new phones. When asked for the supervisor's phone number, i was directed to a plaque on the wall the the customer service phone number on it. Smug, uncaring, dishonest and completely un helpful. All I wanted is what was promised!

Dom, Elijah was a great help with a service issue I had 6/12. Great asset to your crew!.read more

I will never go there again! The retail manager there lied to me about not having to pay $200…read moredollars and I did and had this nagging gut feeling to check my debit balance it went from $300 dollars to 75 dollars I was like wtf!!

Went in to consider a trade in from my iPhone XR and was right off the bat told it had a 350 dollar…read moretrade in value when shown to the worker. I liked the deal so based off that knowledge I agreed to buy the iphone 15. I performed the transfer of info at home from old phone to new phone and wiped the old phone. I brought back the old XR to cash in the 350$ trade in, and was told it was worthless. I was then told I would have to pay a restocking fee to return the phone. So all based off a lie I have to pay this at&t store. completely fed up, don't believe anything they tell you.

I went in with my boyfriend to switch over my phone to his account. Eddie was great and helped us…read morenot only switch over my account and upgrade my phone. He was helpful and kind!! Best worker ever. He deserves a promotion!!

I don't know why there are so many negative reviews; I was in and out in less than 5 minutes. Gil…read moredefinitely knows what's going on. I would recommend this specific Verizon to anyone that needs help.

Rude, condescending, unhelpful. If there were negative stars I would give the staff there that…read morerating. Try to find another place to do business. I called Verizon Customer Service and everything was handled within 5 minutes with an explanation.

Store was open on time! Great personal service. Eddie was great! He didn't try to get me to…read morepurchase something I didn't need! Addressed my issue! Thank you!

From the owner: Visit the T-Mobile store in Danbury and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 74 Newtown Road can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Great Service from Angel who took care of us. He set up the phones , explained everything very…read moreclearly and we got excellent promotions. This was a wonderful experience

Truly, this was the worst experience I've ever had in a retail store. Raphael and his female…read morecounterpart were probably some of the worst humans I've ever interacted with but also completely incompetent. I walked in willing to drop quite a bit of money on a purchase and instead, I got bullied into trying to fall for sales pitches. I'm not mad at anyone for trying to make a commission but the words "so you don't like saving money" should never come out of a salesperson's mouth. Or "so you like to pay full price on things". That doesn't make me want to buy your product or have you get any commission from my expensive purchase. Both Raphael and his ignorant counterpart should be fired and never allowed near consumers ever again. Karma will come for you. And I hope you both live the lives you deserve.

I went in to have a phone repaired. It was too old and would not light up. We tossed it and l…read morebought a used phone for my granddaughter she is very happy with it. I had my battery changed and now l have 2 Apple warnings. They are both for improper parts used. I am going to bring it back in and talk to the person who fixed it. I do not like having red warnings showing on my phone. I ended up buying a new I Phone from Apple. No authorized Apple Dealer would fix the problem. The replacement battery was put in cheaply, and Apple would not touch the phone. The service person will not listen to you. The owner will talk to you and tell you they do authentic Apple batteries, but the foreign kid behind the counter does not comply. Do NOT bring your Apple phone to this place. Bring it to an Apple authorized dealer!

Went there to fix my iphone 14 pro max after it got ran over it was completely destroyed ahmet the…read moredude who "fixed" replaced it with a back glass that had NO apple logo he then said he'd fix a week after for "free" the back glass on everything cracked and destroyed itself INSIDE my pocket it was such terrible material I went there a week after explained and he made me pay $50 for a terrible replica back glass which atleast had the apple logo but not even a week after also cracked from dropping it on the floor from my COUCH it was a 10 inch drop not even, SPEND YOUR money ELSEWHERE!

I Have used them 3 times to repair computers that were not functioning properly. On each occasion…read moreI found them to be very professional and reasonably priced. I highly recommend using them if there is a problem with a computer. They saved me the expense and hassle of having to get a new device.

Loja a pior que existe! muito mau educada as moças que trabalham lá a morena já atende a gente com…read morecara de noj..., fui lá para ver um problema no meu cell ela me tratou muito mal e com deboche deveriam respeitar mais os clientes! não recomendo