Edited (18-Dec-20) upon owner (Matt Abrantes) calling me and fixing the problem at a closer…read morelocation, once my original review was posted online. Just because the employees act foolishly, doesn't call for a business to be called out for poor practices. Matt made well on the deal and I apologize for using such harsh comments. Then again, had I not posted online, the issues would have gone to the wayside. If you have problems with Mobile Rescue (any location) contact them here and get your issues resolved: Customerservice@mobilerescuetechrepair.com It's unfortunate I had to go this route, but when you're out nearly $200 (during the holiday season) and additional money is required to fix the problem, I felt this was the only way of getting the attention needed to come to a resolution. This should be posted for all to know; this team preforms a weekly round-table meetings to discuss issues that arise from one week to the next. And they make good on their discussions, bravo. Being that this is a "veteran owned business", as posted on the front door, it is awesome to know that this American hero, is willing to serve and protect, even now that he's part of civilian life.  A good dude, refunded all of my money & fixed the 2nd issue without hesitation. The staff running the individual store does not always have the last word.

I went in to have a phone repaired. It was too old and would not light up. We tossed it and l…read morebought a used phone for my granddaughter she is very happy with it. I had my battery changed and now l have 2 Apple warnings. They are both for improper parts used. I am going to bring it back in and talk to the person who fixed it. I do not like having red warnings showing on my phone. I ended up buying a new I Phone from Apple. No authorized Apple Dealer would fix the problem. The replacement battery was put in cheaply, and Apple would not touch the phone. The service person will not listen to you. The owner will talk to you and tell you they do authentic Apple batteries, but the foreign kid behind the counter does not comply. Do NOT bring your Apple phone to this place. Bring it to an Apple authorized dealer!

Loja a pior que existe! muito mau educada as moças que trabalham lá a morena já atende a gente com…read morecara de noj..., fui lá para ver um problema no meu cell ela me tratou muito mal e com deboche deveriam respeitar mais os clientes! não recomendo

I Have used them 3 times to repair computers that were not functioning properly. On each occasion…read moreI found them to be very professional and reasonably priced. I highly recommend using them if there is a problem with a computer. They saved me the expense and hassle of having to get a new device.

My husband went into get a quote on how much it would take to clean his phone. We had got some…read moreridiculous quotes like over $200 at other places and was advised to get a new phone . He solved the problem so quickly and efficiently. Saved us the hassle of buying a new phone. They are under a new name "cell pro" definitely will be going back in the future.

i have been here few days back for my screen replacement and everything went well but at the…read morepayment the guy name called satiaa demanding me to pay cash instead of card with $10 discount and he didn't even given me the receipt its againt the law when i asked the receipt he mentioned out of paper.Its almost $239 into his pockets, The business lead should take care of this kind of persons its not first time we experienced even at the mall entrance with the small kiosk called i care which is associated with this mobile rescue the same guy done this illegal activity asking my cousin to pay with cash out of the cameras and its almost $320 for samsung screen he paid through the zelle app and he didn't even given the receipt and the display was also not fixed well at the edge Thank you

What a half assed store and an embarrassment to AT&T! I called today because I live in Danbury, but…read morewas at the other end of the state to ask if they had an iPhone 12 in the Pacific Blue, as I have 5 lines and wanted to upgrade the iPhones on all of them. I called this location and was rudely told that they can't tell me what they do or don't have as it's company policy. Really? I told this woman that I called five other AT&T stores and there was no issue telling me if they did or didn't have the color I was looking for. Her response was "that's not my problem". Pathetic! I then stopped by today when I got into Danbury only to find a handmade sign that says "Be Back in an hour, on lunch". Are you kidding me?! Absolutely ridiculous and with the little business this store gets and the employees clearly not caring about there customers and simply being lazy, Shut This Store Down!

My wife and I both visited this store to take advantage of a promotion and to upgrade our phones …read more This was in July . We were promised $400 in credit each towards a new phone upgrade . Both AT&T and store promotions . We were required to trade in our phones . STILL WAITING FOR THE MONEY !!. We have contacted AT&T numerous times , and were told to go back to the store . Went back to the store 5 times to have this addressed . Store management was uncaring and only contacted upper management after our insistence . That was 3 weeks ago . Still no word from AT&T or the store. They owe us $800 and we have paid full retail price for our phones . Avoid this store and AT&T ! Poorly managed , dirty and unorganized . This is now December and we are still fighting with them ! Go anywhere else !

A family member brought in my old phone over the weekend to have one of the camera lenses repaired…read morein order for me to trade in my phone. Usually I bring my phone to Mobile Rescue down the road, but this is my new place! The price was reasonable (cheaper than MR) and done timely (an hour or so). Very happy with the results, price, and service!

These guys did an amazing job. Contacted them via Yelp last night and the owner himself answered…read moreback and gave me a price within ten minutes. The turn around time was quick for my son's iPad repair of the screen and pricing was reasonable. The staff was super helpful and kind. Will go back if I need to - sadly hoping no more electronics get broken in our home! They also offer a one year warranty for their work. They take credit card and parking is ample

This is a fake website set up to steal credit card information…read more - The location is vacant - It is not possible to reach a human by phone - The e-mail addresses don't lead anywhere The company does not exist. If you have made a purchase on this website, call your credit card company to cancel it immediately, and ask them to replace your credit card, because scammers now have your card information.

I ordered a new Dyson air wrap with case and accessories on 1/21/21. It was supposed to be…read moreprocessed in 1-3 days and I would receive it in 3-5 days. To date the item has not shipped, I have been unable to contact them via phone as the number doesn't work. They do not respond to emails asking about my order. I agree with other reviewers this must be a scam site and will contact my credit card company to notify them to pull the payment and to issue me a new card number.

No matter what Samsung tells you or what Best Buy tells you, they are not an authorized Samsung…read morerepair center. Despite both Samsung and Best Buy claiming they are not, Best Buy even has it on their website that they are. The people in The Geek Squad Department can not access Samsung's system in order to do repairs, preventing them from being able to work on Samsung products. Wasted my time driving over an hour away for a supposed repair center that both Samsung and Best Buy's call centers claim could resolve my issue, and that was not true in the least bit.

super duper helpful in so many ways!!! Brianne, a superstar,…read morehelped my kooky Mom get her save on! So important, especially cause I am typing the FIRST review for BEST BUY DANBURY on my brand new Mac!!!!!! Nicander and Will get kudos and a couple of them stars too. Gosh, so much better than the ghetto Best Buy in Emeryville. Sorry, and it's true!

Went in to consider a trade in from my iPhone XR and was right off the bat told it had a 350 dollar…read moretrade in value when shown to the worker. I liked the deal so based off that knowledge I agreed to buy the iphone 15. I performed the transfer of info at home from old phone to new phone and wiped the old phone. I brought back the old XR to cash in the 350$ trade in, and was told it was worthless. I was then told I would have to pay a restocking fee to return the phone. So all based off a lie I have to pay this at&t store. completely fed up, don't believe anything they tell you.

I went in with my boyfriend to switch over my phone to his account. Eddie was great and helped us…read morenot only switch over my account and upgrade my phone. He was helpful and kind!! Best worker ever. He deserves a promotion!!

They did not fix the phone and charge my husband over $160. We were ripped off. They should have…read morebeen honest and told him they were not able to fix the phone.

The man was extremely helpful, I didn't catch his name…read more. The store is well organized, and they fixed my screen very fast. I would use this service again.