Mike was amazing!! He came right out to my work and fixed the windshield so I didn't have to…read moreinterrupt my day! The repair was quick and easy and efficient. The whole process took less than an hour and my windshield was good to go!

From the minute I called Glass America East Aurora, the reception was professional, friendly,…read morethorough and I was pleased above and beyond my expectations. I was referred to Glass America by Northtown Automotive. I couldn't be more pleased with the East Aurora locations service, value and follow through. I was in the shop and on my way home within an hour! I recommend Glass America, East Aurora highly and me and my family will go here whenever the need arises! Give them a chance, you won't be disappointed

We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the…read moredriver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys! We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the driver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys!

No one wants to replace a windshield! I had a busy schedule so they saw me in West Seneca. Marty…read moreand team could not have been more helpful. It took about an hour and while one might wonder what made service so good.... I had one replacement that left me with a piece of glass on my dash that had my inspection sticker etc on . I drove around with this for a year until next. inspection. Marty removed said stickers and applied them to my new windshield. This felt huge to me. I will definitely use them again and referred people already .

These guys are fast, friendly and professional. Competitive prices too! They replaced my windshield…read morein about 40 minutes and even fixed my broken windshield wiper for free!

A great local business. Had a small stone chip. Came right to the house at the appointed time 20…read moreminutes later no chip. Fast and friendly. Highly recommend!!

Safelite on Sheridan is the place to go! Very friendly from the minute I walked in. I waited in the…read morewaiting room which was very comfortable and had TV, coffee, tea, etc. David replaced my windshield and he was very knowledgeable and professional! I highly recommend this location!

Safelite was extremely communicative, helpful, and accommodating for my windshield replacement. I…read morewas scheduled two days out and they offered me an option for the next day when a cancellation became available. Due to weather, we had to switch to the location on Sheridan and they informed me well in advance. The technician was done in 45 minutes. There was no wait time after I arrived - my car was in the shop immediately. They have a very comfortable waiting area with snacks, coffee, and wifi. Everyone was extremely kind and helpful.

I went here without rental coverage and was provided one complimentary while work was done and told…read moreto always come back for the same treatment. I had an accident recently and was told they never offered complimentary rentals. They couldn't care less about me getting to work while they sit on my car for weeks. This place always takes longer than quoted by double. Without a rental it's a waste.

Well I almost never right a review but.... Picked up my work van this morning, not impressed with…read morethe workmanship. I can still clearly see some dents and it honestly just looks like a get it in and out job. I Prbly would not have bothered writing a review but it is a bit annoying that they removed the Jack and tools from the back and just left them laying on the floor of the van. People need to take pride in their work again. Sorry to say I would not return for a repair.

I had a very smooth experience, dealing with the replacement of my front and side door windows…read more After a few rescheduling appointments, service representatives Damian and Andrew, continued to provide great service and kept me well informed on everything I needed to do. I'm very pleased with the service as well, the time of repair was surprisingly quick.

broke my new car miltiple times, broke the gutter beneath the window so it leaked all over the…read moreengine, brought it back and not only did they make that problem even worse but also broke my rear view mirror and gave it back to me at closing locked the door and left me with the car that way. stay away and avoid this place at all costs

Is there a score less than one star??? My company has a fleet of vehicles and this Safelite…read morelocation just lost thousands of dollars in business. The woman at the counter could not have shown less interest in assisting me if she tried! Philadelphia Insurance had processed our zero deductible claim with Safelite and a glitch on SafeLite's end showed a balance due at the time of my appointment. Apathy on the woman's part made it quite easy to leave and go to Glass America for service.

I had my windshield replaced. The worker showed up exactly when he said he would. He was polite…read moreand did the job in about an hour. My experience could not have been better.

Car was in shop for 21 days for damage underneath. I got a call that the car was finished only to…read morerealize the transmission wasn't repaired. It was apparent that something was wrong immediately as I put it in gear. Took the car back to Auto Collision and Glass and after three days, I was told it was finished. The car still didn't feel/sound right, so I got it checked out by a mechanic and he found that the transmission work was shoddy. I brought the car in a third time for the remaining $300 worth of work. Company needs to focus more on quality control and customer service. It may seem minor, but an apology would have made a big difference to me! My family were loyal customers for 11 yrs, but now looking for another collision shop for future repairs.

The staff at this shop was exceptional from the people a the reception desk to the technician! The…read morecollusion work was also remarkable! If you're looking for a professional team that does great work... this is the place to go.Debbie A