Waow! I'm really out of words for Audio one ! I started looking for a place to work on the stereo…read moresystem in my vehicle in Batavia , stopped in Buffalo- Depew and ended in Niagara Falls, New York at Audio one ! I think it was Canada calling me , LOL. Jenn greeted me with a smile and chill vibes from the Rip. Chris was professional, patient , humble and cool from the start. I asked for a new sound system to my 2025 JEEP and a few other things. I was not disappointed. Extremely informative from Jenn and Chris . I invested a few dollars into my JEEP and I can say that I feel and know I received quality work . Nobody skipped out on my calls or texts and they kept it business when it came to the price . I got my military discount though . Thank you a million to Jenn and Chris for your professionalism, patience and amazing work on my vehicle. I have to figure out why I want done next at Audio one now ! LOL. All the way from Batavia to Niagara Falls, but it was worth it all the way around .

I've been getting work done there for several years. Alarm systems, Dash cams etc. I just had a…read morenew stereo and speakers installed to upgrade the crappy system that came with the car. Chris is a genius at doing installs! Everything was put in so that you wouldn't even know it was an aftermarket system. Highly recommended.

The team at Base are great!! Always there to help with any questions about audio!!! Great…read moreselection and some very s$xy #focal audio product.. Thanks Team Base.. Steph

I called and left a message asking someone to call me back regarding a particular product that I…read moredid not purchase there (was a gift) but wondered if they supported it for service. Not only did Larry call me right back but he patiently explained suggestions for the issue and several options to look into fixing it. Only the third option was beneficial to him. Incredible customer service. Will always purchase from Base Electronics.

I had headlights changed to LED lights a few weeks ago and today had the fog lights changed to LED…read more As for the car it makes a big difference and just looks better than the old fashioned halogen. They were very professional, knew their stuff, and installation was really quick. If I am in need of other services they provide, they are my first call. I highly encourage you to check them out. You will not be disappointed.

I inquired about getting audio system improvements in my car. The owner seemed annoyed by my…read morepresence. It's too bad because they're near me and I want to truck out my ride. Instead I had better luck at Custom Radio, though they're a distance from me.

I've been to pretty much every car audio place in the buffalo area over the last 16 years. These…read moreguys are the most consistent and only sell quality products. They aren't the cheapest everytime... and they shouldn't be. You get what you pay for guys! Avoid that chop shop on the Blvd. Shattered my windshield trying to tint a banner and wanted me to use my insurance to replace it. And they cut into my seals around my windows when fitting the tints. Imperfections in the roll itself... instead of going back for free(what they owed me) i just went elsewhere and paid out of pocket. Worth it. They guys installed 2 amps. Components front and rear. Stealth box for an F150 with W3. Starter Alarm from compustar and the Droid starter system. NO COMPLAINTS. THANK YOU DARYLLS

Despite receiving exceptional service and communication, I encountered an issue with my car's…read moretemperature control system. I contacted Mark to report the problem, but he responded in a rude manner, referring to my vehicle as "the piece of shit Lexus is on the phone" . Regrettably, the other gentleman who assisted me also failed to install the temperature control on the dashboard. Despite these setbacks, the technician successfully resolved the issue without any further complications. Regrettably, the rudeness and disrespect displayed by Mark during the phone call overshadowed the overall positive experience. However, I believe Mark is the owner of Daryl's car audio system.

I called to get a quote for a remote car starter and they were so friendly over the phone and were…read moreable to get me in right away. When I got there for my appointment the ladies at the front desk for absolutely wonderful. Super friendly, welcoming, and went over everything! It's a plus that it's right by the mall so there's tons to do in walking distance while you wait. If you don't want to walk around though they do have a nice little waiting area inside. Overall it was fantastic work and even more fantastic service! Definitely highly recommend!

Ryan and the wife and kids were all great! Saw me right away. Quickly diagnosed my problem...and…read morefixed it at a reasonable cost. Ryan knows the Pythagorean theorem, if you've forgotten it.

I had the mobile accessories and on-site installation come rite to my house and fix my Bose stereo…read moresystem in my car. Very professional, KC showed me what was wrong with my system and prices are good. Was fixed in about an hour. Will be looking into having them install remote car starter for this winter.

Custom Radio was very helpful with helping pick out a subwoofer. My music is coming through my…read morespeakers like a rock concert!!!!

Excellent service and staff, they are very knowledgeable and can help with custom requests. Their…read moreinstalls are reliable and have been running smoothly!

These guys rock! My…read moreradio lost the ability to provide AM/FM two years ago. I felt that with free satellite and CD's, I would be OK. NOPE! My Wrangler just cut me off from outside communications. The audio part I could handle. My Bluetooth, not so much. I took it to the dealer and was told that the best I could do would be a reconditioned unit at a base of $450.00. Pricey, especially for a previously abused unit. I've used Darylls in the past and thought "why not?". Let's give them a call. $392.00 for a brand new unit. Touch screen. All sorts of stuff that will take me months to figure out. They also paired my cell with the unit!!! The $392.00 is the final cost. Taxes, cables, install....all included. Very happy. I do have instructions manuals - which I will never use. Very happy with the product. I will figure it out someday. Looks cool. And I may not answer my fone for a bit. Perfection takes time.

Very short experience, but I will not be going back unless I absolutely have to and there's no…read moreother place to go whatsoever. First of all from the front it looks like it's closed. As I walked in the bald guy sitting behind the counter, looks at me and just lift his head in a manner to ask me what I need. Doesn't greet me doesn't say how can I help you? Nothing, almost like I interrupted his TikTok time. They looked at each other, kind of scratched their head and said they couldn't help me. The person at the counter should not be customer facing. Not saying everyone there is like that, but I certainly didn't get the warm and fuzzy feeling that they would want my business. ‍

They genuinely do good work. Which is why I understand when they charge a hearty premium for it…read more Since the last time I went to this shop they made some minor improvements that set it over the top. They have been more friendly recently really providing the customer service that I expect out of luxury goods. Most of their prices are comparable to any other luxury electronics or interior shop. They are very understanding if there is a issue or you need a change order to your products In short, I would go back.

I went there years ago looking for an estimate, was told they would call me back the next day , it…read morenever happened, I was willing to give them another try, but after some of the reviews, I have to admit that I'm a little scared. On a positive note they do seem like nice people on the phone,

I had a remote car starter installed by this business many years ago. A few weeks ago the fob…read morestopped activating the car locks and the starter. I brought my car over and they honored the lifetime warranty for the product. They promptly addressed the issue. Highly recommend their professionalism and service.

DO NOT GO HERE!!! First off, the technician called my Ford…read moreFocus a German car. I got my remote car starter installed here and when it came time to renew my inspection, the inspection failed. Once Ford looked into the issue, it was due to the remote car starter. The technician at Underground Autosound, cut wires he shouldn't have and didn't secure the equipment to anything, so it was bouncing around inside the car, ripping out wires. The Ford technician, unhooked the remote car starter and instructed me to take it to a more skilled installer, because they couldn't figure out how to fix everything that was wrong with how Underground Autosound, installed it. The second technician couldn't fix it, they had cut wires they shouldn't have and I had to have it completely removed. This has been a nightmare! ABSOLUTELY HORRIBLE!!!