Great experience with Todd,handled all dealings with the insurance aspect of claim,repair was…read moreexcellent,thank you

Bill is an outstanding representative for this business. He's a hard worker and knows how to…read morecommunicate with his customers. This is where I take my cars.

Bill and the team are great. Bill has been more than accommodating to me and my needs. Quality of…read morework is outstanding! Highly recommend this shop!

Welp, I had an oopsie. I was parked at a business in a very tight spot. It was the last free spot,…read morebetween another car, a brick wall, a telephone pole, backing out directly into traffic. I had a bad feeling about it right away. And in the end, I was right--the telephone pole got me. :-( I grazed it while backing out, enough to do a noticeable ding. Nobody was hurt. I didn't damage any property of anyone else. Except for the bit of telephone pole lodged into my driver-side door. I shopped around online for a collision shop not far from home with decent reviews, and landed on Schmidt's. I liked how the majority of their reviews on Yelp and Google mentioned that they handle pretty much all of the insurance back-and-forth, plus do great work. I called them, and they could see my car right away, so off we went. After meeting with Schmidt's, we decided to leave my car there right then for them to do the work. The shop was clean. Everyone was very friendly. (One hrrrmmmppphhh, nobody was wearing a mask, but I was, and they stayed their distance.) I called my insurance agency to connect them with Schmidt's, and for the most part they communicated with each other, without me having to do much at all. It took about four or five days for the insurance to finalize the approvals, and another four days or so for Schmidt's to do the work. The nature of the work is a lot of applying, then drying, then doing that again, so I knew it would take a while. But when I picked up my car, the work was impeccable! No signs that my driver-side door was ever up-close-and-personal with a telephone pole. The paint was all blended just right to match the rest of the driver-side of the car, and my pinstripe was reapplied nicely, too. I have had horrendous luck with most automobile shops, still not having a good, reliable, trustworthy go-to mechanic. But when it comes to collision, if I ever need work like this again (and I sure hope I don't!), Schmidt's is definitely my go-to collision shop.

Had our truck and car undercoated. They did a good job and were very friendly. They were very good…read morein scheduling the appointments for us. Good value.

Service is good, staff is friendly, but they do charge a credit card usage fee. This shouldve been…read morebuilt into the initial quote if the addition 3% fee is that substantial. Allstate insurance stated that it won't be covered either. This being the case, I highly recommend paying with cash or going elsewhere if you plan on using your credit card to pay the finalized invoice.

I had some work done from a hit and run. I came for a free estimate, and left feeling really good…read moreabout the quote. They (Jackie) took my info and called later that day. A date was scheduled to return for the work. The day of the repair went flawless and the work was done really well. Totally satisfied with everything.

Went in for new brakes and an oil leak. Almost 2k after a diagnostic fee and repair fee I left with…read morenew breaks and an oil leak. Went back and was charged again to look at it. They kept guessing what it was and charging me to look at it even tho a that's what a diagnostic suppose to be. No discount, no sry we didn't fix it. Just took my money and stood quiet. I won't be returning.

I called and made an appointment for an inspection, arrived on time, and was told that the man who…read moreI had talked to had forgot and left. I was then treated like a major inconvenience. I was then told to fix my windshield wipers and return. I was able to do that and when I did they treated me extremely poorly. During the confusion a man walked out and said "why are you still here". I would not recommend and will not be returning.

Odell did wonderful work repairing the rust and repainting the wheel well areas of my car at a very…read morereasonable cost.. Very professional work! On top of that, they even detailed my car. Nice surprise! (The cleanest I've had it in a while). Thanks Odell for your prompt and professional work!

I had a bumper issue. Someone backed into me when I wasn't in the car…read more This was the most no-nonsense collision repair shop I found. I went to so many places who did a quick look, gave me an estimate with the caveat that it could be more. One place said they would order me a new bumper (not needed, my bumper was 100% not in need of replacement, no dents, no scratches, nothing.) I went ALL over WNY. I then stopped at this place, they said, we can fix it in an hour, charged me the most reasonable price (Much less than the $900 one place was going to charge me to replace the bumper!!) and the people there are funny (a great skill and characteristic in my book) and were no nonsense. They fixed my car within an hour of me bringing it in, and they were awesome. Thank you so much!

Took my vehicle there knowing what the problem was, I've been working on my own car my whole life…read morefound myself without the time and stuck taking it to a mechanic what should have been a couple hundred dollar fix ended up being $1,100 and then they did other things that were not necessary and added more money onto it will never bring a vehicle to this place again and I highly suggest none of you hire them

Excellent service and communication from staff on status of vehicle. Car was fixed perfectly and…read morereturned in dealership delivery condition. Go here.

I would highly recommend Ventura's. Not only is the work thorough and well done, but Bonnie will…read morekeep you up to date on everything and is super friendly!