Quick to make appointment and to get the windshield replaced at a very busy time of the year. All…read moreat a fair price. Thanks Chris!

From the owner: "Complete Auto Glass Solutions in Niagara Falls is locally owned and operated. Together our trained…read moreprofessionals provide over 65 years of Auto Glass experience. Our story is simple, we felt that there was a need for more value, and personal customer service, in the auto glass industry. With extensive training and experience and a genuine desire to offer the best, Complete Auto Glass Solutions was formed. Using only top quality materials and suppliers, and backed by our guarantee, we are proud to offer you service that is unprecedented in the industry."

These guys are fast, friendly and professional. Competitive prices too! They replaced my windshield…read morein about 40 minutes and even fixed my broken windshield wiper for free!

A great local business. Had a small stone chip. Came right to the house at the appointed time 20…read moreminutes later no chip. Fast and friendly. Highly recommend!!

Safelite on Sheridan is the place to go! Very friendly from the minute I walked in. I waited in the…read morewaiting room which was very comfortable and had TV, coffee, tea, etc. David replaced my windshield and he was very knowledgeable and professional! I highly recommend this location!

Safelite was extremely communicative, helpful, and accommodating for my windshield replacement. I…read morewas scheduled two days out and they offered me an option for the next day when a cancellation became available. Due to weather, we had to switch to the location on Sheridan and they informed me well in advance. The technician was done in 45 minutes. There was no wait time after I arrived - my car was in the shop immediately. They have a very comfortable waiting area with snacks, coffee, and wifi. Everyone was extremely kind and helpful.

Wonderful customer service. Respectful, timely and quality work. I would recommend Tony and his…read morebusiness.

Never deal with these people again. Poor quality glass broke my antenna and missed a few screws…read moreinstalling the trim

Mike was amazing!! He came right out to my work and fixed the windshield so I didn't have to…read moreinterrupt my day! The repair was quick and easy and efficient. The whole process took less than an hour and my windshield was good to go!

From the minute I called Glass America East Aurora, the reception was professional, friendly,…read morethorough and I was pleased above and beyond my expectations. I was referred to Glass America by Northtown Automotive. I couldn't be more pleased with the East Aurora locations service, value and follow through. I was in the shop and on my way home within an hour! I recommend Glass America, East Aurora highly and me and my family will go here whenever the need arises! Give them a chance, you won't be disappointed

Extremely personable when first called, helped with insurance, got me in right away, working around…read moremy work schedule, and got my car in as soon as I came. He explained before I came in what was exactly needed and what my windshield had as far as the camera, defroster, and sensors. Spent time to be sure glass was put in correctly and did not rush. Explained what to do and not do for the next few days and even gave some swag! I know why this is an insurance-preferred place - they are AMAZING! And if insurance does not cover, they are extremely reasonable with their pricing. If you do not have insurance or do, definitely call this shop FIRST! You will not be disappointed.

Great service, facility and workmanship. Kept me informed on the status and when the job was…read morecompleted. Went over the process, very professional!

I had this company come out and fix an emergency windshield when I called 7 other companies that…read moresaid it was to late. Prompt professional service.

DO NOT go to this family owned company they will replace your windshield and you WILL have leaks in…read moreyour car !!!!!!!! they came to look at it and did nothing saying there is no leak when clearly there was and said they aren't doing anything about it!!!!! i would never go to them again and will tell every single person i know not to go to them . i should've went to satellite !!!!!!! i went to lilac fest and the guy was adamant on having me replace both cars with him i wish i would've went to satellite! never again

Very pleased with the service I received when I replaced my windshield. Ken and his staff were…read morecourteous, profesional and kind. I waited on their comfy couch while my windshield was being installed and I was treated to snacks, beverages and a great movie that was so good I almost didn't want to leave! The work done was great and the price was reasonable and the wait was not too long. To top it all off, when I returned to my car, there was a nice mug and a Keychain pocket knife. Also, I got a follow up a day or so after to see if there were any issues, there weren't any. I wouldn't hesitate to recommend them or use their services in the future. There is a reason they have numerous 5 star reviews, so glad I found them.

I ask, "what's the advantage of coming to your shop instead of a dealership?"…read more Ken answers, "well, you know who's installing your glass, and it's for sure quality work and service." Ok Ken, take my money. Thank you for your professionalism and friendliness. Will be back (if we have to)! Steff and Charles PS. We have a nickname for you - 'life coach'!

We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the…read moredriver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys! We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the driver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys!

No one wants to replace a windshield! I had a busy schedule so they saw me in West Seneca. Marty…read moreand team could not have been more helpful. It took about an hour and while one might wonder what made service so good.... I had one replacement that left me with a piece of glass on my dash that had my inspection sticker etc on . I drove around with this for a year until next. inspection. Marty removed said stickers and applied them to my new windshield. This felt huge to me. I will definitely use them again and referred people already .