Service is good, staff is friendly, but they do charge a credit card usage fee. This shouldve been…read morebuilt into the initial quote if the addition 3% fee is that substantial. Allstate insurance stated that it won't be covered either. This being the case, I highly recommend paying with cash or going elsewhere if you plan on using your credit card to pay the finalized invoice.

I had some work done from a hit and run. I came for a free estimate, and left feeling really good…read moreabout the quote. They (Jackie) took my info and called later that day. A date was scheduled to return for the work. The day of the repair went flawless and the work was done really well. Totally satisfied with everything.

Bill is an outstanding representative for this business. He's a hard worker and knows how to…read morecommunicate with his customers. This is where I take my cars.

Bill and the team are great. Bill has been more than accommodating to me and my needs. Quality of…read morework is outstanding! Highly recommend this shop!

Had to find a collision shop quickly after I got in an accident with extensive damage; Mario was…read morevery responsive and took on my car without issue. Very professional business! Would recommend to anyone that needs body work done.

I don't do reviews but I had to write one about this shop…read more.. I highly recommend this shop, Mario and his team did a spectacular job. They went above and beyond my expectations. I was on vacation when my vehicle was involved in a car accident(November 2018) I was devastated when I seen my truck, I even broke down, crying. Side note: I did not know my car was involved in a car accident until I was coming back home from a week on vacation. Mario took his time, reassured me that everything was going to be okay and that my car was in great hands . I popped in the shop from time to time, Mario was kind and patient with me every visit. Explaining how the progress was going . Also, giving me updates on the phone. The little details matter and they touched on all of them. My truck looks brand new! I'll try and insert pictures. Thank you again to Mario & his crew!

Elmwood Collision did a great job in repairing my car. As you can see from the photos, it was…read morepretty banged up and now you can't even tell that it was in an accident. That being said, I am giving them a 4 star review because of the communication I had with them. It took about 6 weeks to finish my car up because of some delays for the parts coming in. That is out of their control, which I understand. However, I was told for almost 2 weeks to "call tomorrow" and that the part "should be in our hands today". Obviously this didn't happen, and I felt frustrated being told again and again that the part is coming today and the car should be ready tomorrow. Overall I am satisfied with the work that they did and happy with the price of the service (even though I'm not paying it directly). It seemed like a fair price to a person who knows mostly nothing about repairing vehicles. Thank you Elmwood Collision!

It's to bad they try and overall you if the job is small. They don't want to repair worn body parts…read moreonly collision

Haven't had any work done, as yet. But meeting Glenn was a real pleasure. He gave the impression…read morethat he was seriously interested with my needs, although it was difficult since I did not bring the damaged vehicle. I intend to do just that, once the weather breaks a bit. No fancy shop; no annoying receptionists. Just an old-school pro who "says it like it is". I am anxious to give him a try at my vehicle, which I cherish. Once the job is accomplished, I shall return with an honest appraisal.

Glenn Michael is upfront-straightforward- has excellent communication skills. Extremely happy with…read morethe work done on my Mercedes-Benz. Would absolutely use his service again.

I requested a quote using Project on Yelp. Joe Walter Auto replied right away. After a few…read moremessages, I went over to get a on side look. I didn't end of doing the work, but I am impressed by their friendliness and professionalism.

Outstanding experience in every aspect. Joe and his staff were fast, professional yet with a very…read morepersonal touch and provided superior expertise in handling every aspect of the damage from the tow, repair to insurance. A bad event turned out be a positive experience due to the peace of mind Joe and his shop provided.

I would highly suggest another body shop. I got into an accident causing damage to my rear door…read more Transit Collision used double sided tape to re-attach panels. Panels are now falling off when I open the front door. The shop held my car for exactly 1 month to get the rental money. When I picked my car up, the inside was covered in dirt and not ready to go home.

This garage helped me a lot in the past after I got in an accident. They helped me understand what…read moremy car needed and why. Prices seemed fair and overall made my stressful experience as nice and easy as it could have been.

Eric and his team at Bank St Auto and Truck give, without a doubt, the best customer service I have…read moreever received from a business. Honestly, I've never been treated better in any business that I have patronized. The quality of work is spectacularly excellent. I appreciate you guys!! If you're looking for a truck repair and collision shop, don't bother going anywhere else but Bank St Auto and Truck. I have turned my entire extended family onto Eric and his team, and they all feel the same as I. Well done Bank St!!! You set the standard for exceptional work quality and customer service!

Bank Street Auto is the best! Excellent service, extremely professional and courteous and timely!…read more Couldn't recommend them more highly! Merry Ostrander