I was referred here by Liberty Mutual after being rear-ended while parked in a parking lot and I am so happy that they did. I arrived for my estimate on time and they were ready for me. We were greeted like we were old friends which put us immediately at ease. The office was small but very clean with a big display case on the wall which kept my grandson busy looking at all of the model cars in it. It took about 15 minutes for the inspection and we set up an appointment which was only a few days away. Drop off was quick and easy with all of the procedures and probable time frames explained again just as they were at the estimate. I was kept informed of the progress of the repair by text which I really appreciated. When the repairs were done, I was notified by phone. The truck was parked close by in the lot so I was able to check out the work before going into the office. All of the damages were repaired in a fantastic way. The work was beautifully done. Check out was quick and easy (except for the copay which wasn't their fault). All of my questions were answered and the insurance paperwork completed quickly. I hope I never again need a collision shop but if I do this is where I'll go. There is no one better. read more

Excellent service and communication from staff on status of vehicle. Car was fixed perfectly and returned in dealership delivery condition. Go here. read more

I would highly recommend Ventura's. Not only is the work thorough and well done, but Bonnie will keep you up to date on everything and is super friendly! read more

I was referred to Ventura's by Hanover Insurance after an SUV backed into my sedan while it was parked in a local parking lot. My car sustained front end damage. The staff at Ventura's are friendly, polite, and efficient. They treated me like an old friend. They took care of all the paperwork and made arrangements with the rental car company so that I could get to work ontime. They did exactly what they said they would do and completed the repairs ahead of schedule. Ventura's is a family operation and I highly recommend them. I've never experienced such a high level of customer service in any area of my life. Don't stress...go to Ventura's. You won't be sorry. Thank you Ventura's!!!! read more

This review is going to sound too good to be true but it is. My daughter had a deer run into the side of her Honda Civic. The previous body shop I used retired so I was looking for a new place. After reading Yelp reviews for collision shops I selected Ventura's based on the reviews. I wasn't disappointed. I talked to Samantha and the first words out of her mouth were "is your daughter okay?" I knew I was at the right place. I took the car there for an estimate. The place is immaculate. At the time I couldn't open the driver's door. Samantha had a tech fix that right away. Everything after that was a breeze. They dealt with the insurance and all the other little things that go along with a repair. When my daughter picked up her car she said they even fixed a few little things like resetting the tire pressure warning. If I have a need for a collision shop in the future you can bet I will be using Ventura's. Samantha and Bonnie are true professionals and make a difficult time easy to get through. Thank you! read more

[This review is for the estimate process only.] Went to Ventura's for an estimate on Mom's Lexus which -- because I'm an idiot -- was the victim of a driveway fender-bender. Everyone in the office is extremely nice and professional. Dave -- the owner -- eyeballed the damage *from inside the office* and wound up being bang-on with the formal estimate (which was done by someone else). I didn't go with Ventura's because the parts prices and labor/paint hours are strictly by-the-book. The only difference between Ventura's estimate and the Lexus dealer's estimate was the hourly labor/paint rate, which was only 10% less ($45/hour vs. $50/hour). Was really torn, because I'd rather give my money to a local business than to a big corporation, but I ultimately decided I'd rather have body work done by a shopt that specializes in Lexi... read more

Thank you to Ventura's for providing friendly, professional, and timely service. Ventura's keeps you updated every step of the way, including being transparent with costs and getting you the best deal, even when going through insurance. They ensure you have access to a rental car and have twice been able to get me in for repairs days ahead of other local repair shops. They are a family-run business and truly give you personalized customer service. read more

After getting the runaround from a few local shops regarding a windshield replacement on my '98 Wrangler, I contacted Ventura's Collision and spoke with Bonnie. I was exasperated with the search by the time I called and she was incredibly helpful. She connected me with X-Treme Auto Glass and I had the windshield fixed within a day. The customer service I received at Ventura's was above and beyond the call of duty, and FAR beyond what I'd received from other local shops. I highly recommend this business! read more

Best place to bring your car if in an accident. Bonnie who works there is aces. Always keeps you in the loop every step of the way.

What a wonderful experience I had with this business. My vehicle sustained damage to the front end as a result of a deer running into the roadway. From the start, Ventura's staff were courteous and efficient. They communicated with my insurance carrier and made all required arrangements for a car rental. I was updated on the repair work regularly. When I picked up my vehicle, it looked brand new (it's a 2006). It was apparent that they had cleaned and buffed the entire vehicle. Really, it never looked so good! A big thank you to the staff at Ventura's!! read more

I just had my car repaired here! It was rear end damage and pretty extensive. The people in the office were amazing, friendly and very organized. The body shop people were more than willing to answer any questions I had as well as show me step by step pictures of what they did to repair my car! I will recommend this shop to anyone who needs repair work done. I found them on Yelp and hope others do too. Overall I was extremely impressed. They really went above and beyond. read more

My experience here could not have gone better. I was really dreading this whole process as I was not using insurance for some silly damage that I caused to my car involving my garage door. That's all I'm going to say about it... Anyway, my own dealer (Toyota) sent me to their Nissan brother for the estimate and work. I was already disappointed. Well, I had to make an appointment for the estimate, which was very high, and leave the car overnight for the work. I decided to get a "second opinion" and went to Ventura's. What a difference! You simply arrive during their business hours, I got a signed estimate, my parts arrived in a couple days, they called me and I WAITED WHILE THEY INSTALLED THEM! And everyone could not have been nicer. By the way, the price was about half as much as the dealer. I sometimes worry that as an older woman I may get taken advantage of in an area I am not well versed in (cars!) but that never crossed my mind here. read more

The best in the business !! Amazing customer service, the work is impeccable, I would not take my car to any other collision place !!

I would recommended to anyone. They are always very friendly and take the time to explain your situation to you, not like other places that rush you off the phone and make you feel like your service is unappreciated. When they tell you they will call you back they do in a timely manner and submit any information that is needed to the insurance company right away so the process is smooth and fast. read more

Honest, professional and courteous. Couldn't find a better Collision Shop if you tried! And their work is top-notch to boot. I've been using Ventura's for over 25 years & will go nowhere else. When they close...I stop driving !! read more