Actually called me back, I called 8 other places. Chris, the driver, called me back quickly, and…read moreimmediately helped me arrange a time and gave a reasonable price. He was courteous and humorous and knew his job and did it quickly and safely. I appreciated his personality and humor, and willingness to help me out in a difficult situation. That's customer service, a rarity today it seems.

El Cheapo is mucho bueno! I traveled to New York to take care of my dad's affairs and needed to…read moretow a vehicle. They set up an appointment between 2:30-3:00. I received a text at 2:45 telling me he was on his way. He arrived, loaded the motorcycle and delivered it as promised. I found him to be very personable and I was comfortable with his professionalism. I enjoyed my time with him and would hire them again if needed.

11pm on a Wednesday, tried about 10 other numbers from Google and he was the only one who gave me a…read morecall back. Great price, and even better service. I would probably be sol on the side of the 400 still. Thank you!

From the owner: Broke-Down Towing stands out in the towing industry by combining reliable service, customer-centric…read morecare, and a deep commitment to professionalism. What truly makes us unique is our unwavering focus on making tough situations easier for our customers. Whether it’s a minor breakdown or a more serious roadside emergency, our team is always just a call away, ready to deliver fast, efficient, and affordable solutions. We pride ourselves on transparency—no hidden fees, no surprise charges. Our pricing is clear and upfront, ensuring peace of mind when you need it most. Plus, our drivers are highly trained professionals with a focus on safe, damage-free towing and timely service. We know that being stranded can be stressful, which is why we treat every customer with respect and handle each job with care, whether it’s a luxury vehicle, a commercial truck, or a family car. With a fleet of well-maintained, modern tow trucks and 24/7 availability, Broke-Down Towing offers unmatched convenience, accessibility, and reliability. We don't just tow; we provide a lifeline when things go wrong. Whether you're stuck on the side of the road, in a parking lot, or need roadside assistance, we get you back on your way quickly and safely. Our reputation is built on honesty, quality, and dedication to service—making us the towing provider you can trust in any situation.

Horrific. Not only did I wait 4+ hours but was hung up on. GLL was assigned my service request at…read more10:15 am by my car manufacturer roadside assistance program. I was told 59-69 minutes. After waiting 1.5 hours, with no update, I called GGI directly to check ETA. No answer. I then reached out to my roadside assistance, who also had difficulty reaching them. I was then informed that my request was canceled due to contracted driver getting in an accident (no notification on behalf of GLL). Roadside assistance created a new service request, upon which GLL services was assigned again. Again, 59-69 min ETA. After 2 hours with no update, I reached out to GLL again. No answer, no answer, no answer. Finally, an answer, but immediately hung up on. I called the middleman, roadside assistance again. They subbed It to a different company, thankfully. I'm appalled. My car has been disabled since 10 am. It is now 3 pm. I'm stuck in a hotel parking ramp. shame on you GLL.

Great experience, Mike met me at my car at the agreed time and safely towed my vehicle to the…read moredealer for repair. He is someone you can trust. Price is what I expected for the service. Highly recommended.

good work by Tony and Troy. will be coming back in the future. nice and professional.read more

Both the owner and the driver were very professional and polite! Especially considering we were 45…read moreminutes away from the shop. Sadly our insurance company doesn't pay much for roadside assistance!!

1- huge lack of communication 2- absurd towing price…read morewithout offering other options and without a ridiculous fee. 3- driving around for 40 extra minutes trying to locate the "garage" 4- seems like the "positive" reviews are from friends and family 5- my friend's tire and rim were with the vehicle and then gone without explanation I could keep going but I'll keep it civil. our mechanic absolutely disagreed with the services and prices 100%. Just don't do it.

My mom was thrilled with the speed of service & how much better the exterior of her home looks…read moreafter fresh mulch was laid down.

I hired him to tear off and replace a garage roof. What shoulda took 2 days took 5. Guy was late…read moreevery single day, said he'd show up in the morning then not arrive until 3 or 4 pm, one day he just sat in the garage all day talking to his girlfriend and didn't actually do anything, then had me run back to Home Depot 47 times after swearing he had all he needed. His price wasn't even cheaper than most other quotes I got, and to top it off he reinstalled my garage gutters wrong so they backflow, and stole some tools and a drill battery from my garage when he left. Don't waste your time with this company unless you love headaches.

Prompt. Courteous and easy to work with. They made the process so easy and effortless. 10 out of 10…read morerecommend.

From the owner: A1 Towing & Auto is your go-to source for all of your towing and roadside assistance needs. Give us…read morea call today to schedule a pick up.

Great service. Quick to respond. Reasonable prices. Definitely the folks to call if you need helpread more

Excellent service. Called after my insurance company stated would be several hours before their…read moretow service would be able to collect my car and they were able to make it here in a reasonable amount of time. Helped explain how I should go about submitting for remimbusement and Everything. Highly recommend.