The dealership where I purchased my car contacted Nick to jump start my battery. He came within a…read morehalf hour and had me back on the road in less than 20 minutes. He was very professional and friendly. I would recommend Nick's Roadside Assistance to everyone.

Nick was immediately responsive, came quickly, worked efficiently, had all the right equipment, and…read moremade sure my party and I were safe. He also gave us a very fair price. I am from out of town and I felt very comfortable with the whole experience. Thank you!

Highly recommend using them if your junking your vehicle in the 716 area They are quick to respond…read moreand very professional Contacted them an within hours they showed up an towed my junk car for me

First off, I am no longer in Monrovia CA. I've since relocated back to Buffalo NY. Anyway, I used…read more5-Star to tow my car to a dealership (they were the contracted service for the dealership). While the driver was towing my car, he somehow lost my Mercedes key fob. I've left several messages asking for it to be replaced. I've even sent follow-up notes on their website. There was literally no response. That is BULLSHIT. It shouldn't be my problem because a worker lost my key fob. What y'all think ?

Dec 8, 2023 Admitted they dragged my car. Damaged the front end and refused to accept…read moreresponsibility... Don't Trust them.

I have a second job at Tops. Instead of parking further away, I parked closer to the store and hit…read morethe cart corral. It smushed up and scraped up the side of my car, took off my hub cap, and sliced my right back tired. I looked up local towing places, thinking that I needed to have the car towed to the dealership, and found that Empire Towing was the closest. The guy that was on call, was right next door to my Tops job at Lowe's. His name is David. He suggested that I just have him change my tire, rather than take it to the dealership. He said it would be cheaper. He also suggested me just getting a tire from Reid's rather than going to the dealership. He was quick with his response time and with how quickly he put the donut on. He was very helpful with his advice too. I was charged $106.00. If I needed another tow, I would definitely use Empire Towing & Recovery.

Highly recommended for towing needs. Excellent service, courteous, prompt, and reasonable service…read moreprice.

My company called JCR to request there service. Very down to earth people! Very knowledgeable, very…read moreconsiderate & very careful on customers vehicles. We would definitely use them again!

Great service. Quick to respond. Reasonable prices. Definitely the folks to call if you need helpread more

Excellent service. Called after my insurance company stated would be several hours before their…read moretow service would be able to collect my car and they were able to make it here in a reasonable amount of time. Helped explain how I should go about submitting for remimbusement and Everything. Highly recommend.

Peter towed my car (as a subcontractor for my Toyota Roadside Assistance) on a Saturday. I was…read moreimpressed with his professional look and pleasant attitude. What a nice guy! He was so nice, reassured me about my car's safety, gave me some good advise, and sent me a text when my car arrived safely at the dealership. (He even called my car by her pet name!) He was made a bad day with my vehicle a little bit nicer. Thanks Peter!

Joe was quick, friendly, and affordable. It's never a good day that you need your car towed. Joe…read moremade it much easier and less stressful.

I would recommend this towing company. They accept cash or card which is helpful. Maybe I'll use…read moreyou again in the future.