I paid for a Super Kiss Plus plan and come to find out that Delta Sonic has been doing a basic wash…read moreon my car all winter. The basic wash uses a neoprene brush, that and along with their recycled water that is full of abrasive elements after washing multiple cars all day, has left scratches along both sides of my brand new 2026 vehicle. Delta Sonic's area manager Dave was very rude accused me of lying about the damages and the brush causing the damages. He refused to look up camera footage from February, March and April to prove that yes they did use those blue round neoprene brushes on my vehicle even though that was not in my plan. He reprimanded me for having less than 7,000 miles on my vehicle and told me that is a lot of miles for a new vehicle and that is where my scratches came from. I told him I live in the country and work in Buffalo so yes I have miles from driving back and forth to work every day and that would not cause parallel buff lines with scratches that trail along both sides of my vehicle. The only thing my vehicle was squeezed through since I got it was those blue neoprene brushes that should've never been used in the first place because I wasn't supposed to be getting a basic wash. I paid for a super kiss plus plan. So therefore not only did they damage my car they were charging me for a super kiss plus plan and only giving me a basic wash all winter.

Yay it was great. Why only 1 car wash? 4 lanes of cars and everyone has to merge, into one lane.read more

Recently bought a car from Virginia and it was cold dead. I called up the folks over at Royal Auto,…read moreand not only did they send over a tow truck, they checked and worked on my car that same day. They found the problem, fixed it, and only focused on the problem areas that needed to be addressed. No added charges, no double talk, just straight to the point problem solving. I was so blown away and appreciated them so much that I plan on using them as my main mechanics. They get the highest of recommendations from me!

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

my girlfriend got brakes done back in July, they are now grinding. and this shop has since closed…read more I remember when quality meant dependable...

Looks like my review got removed for some reason! Short version, very rude upon initial brake…read morechange visit. Brought my own parts, as they told me I could. Purchased them from Pep Boys. When my brakes started making ear piercing noise within two weeks, I brought it back for them to look at. Instead of doing that, the owner got in the car with me in the passenger seat, decided to floor it going extremely fast down the road in the city, and slammed on the brakes, screeching my new tires. He said his job was to make sure the brakes worked, and told me that it was the brand new parts I bought. Never bothered to look at the car, because he "didn't do bad brake jobs". Never going here again. Extremely poor customer service.

I can't recommend this place enough. The most laid back, helpful, and honest mechanics you'll find.read more

I have been going to Forest automotive for about four years now, and I have nothing but positive…read morethings to say. They are incredibly honest, diligent and communicative. Highly recommend!

Jordan was honestly a life saver. My car died at the worst possible time and he arrived super fast…read more Thank you so much

From the owner: Hi I’m Jordan i repair cars such as breaks rotors suspension oil change and other repairs as well…read more I also provide roadside assistance such as lockout service battery testing and replacement as well as tire replacement and repairs with a spare and also gas delivery.

They are usually very nice but always try to sell you things that you don't actually need. Quick…read moreservice but the prices are only okay with the coupons, could definitely get a better value considering this is a chain corporation. This particular time they messed up my tires while doing the rotation so I had to go somewhere else later to get that fixed. I won't be going back.

My wife received a coupon for Valvoline for an oil change . She took her car to the one on Sheridan…read moreDrive In Amherst. They proceeded to check the entire vehicle told my wife that she needed a cabin filter but she told them my husband changes those they showed her the filter and said look how dirty it is the filter was just changed 6 months before and the filter was not dirty it was charcoal because it's a charcoal filter . When reinstalling the filter they left pieces of the filter housing on the floor of the car . It arrived home with my wife with the pieces still on the floor of my car . In addition my wife asked to have the tires rotated they did rotate the tires however they did not check the air pressure which is part of tire rotation three of my wife's tires were low on air the warning light in the car was on when she got home. I think that is something that they should check and make sure when they are rotating the tires. ​ I had to fill them myself . The coupons are really good idea to get you in the front door . I have to believe that the workers there to get some kind of bonus for selling your stuff .

Return customer. I loved my car I got from Right Direction Auto 5 years ago. I use them for my…read morevehicle services and inspections. At my recent inspection appointment, I just commented I might start looking for an upgrade. Jordan, Jackie, Mike and Joe all worked with me for vehicle size, all my "need to have options", "would like but not a deal breakers" and if I wanted certain colors. They looked at stock in both locations to find the car. This was not a rush, we had time to look. I ended up getting the perfect car. thanks to all involved.

They are BS & they can care less about their customers. ONLY care about the MONEY…read more Poor Service Poor vehicles / say they have fixed something & have not (just covers it up) THEY JUST SUCK ALL AWAY AROUND 1 start is 1 too many for this place

Typically it's terrible news when you are told you need new tires. What fortune do I have to pay…read morefor tires and how much markup am I paying for you to handle this? Not the case here, with my experience, Josh was not only incredibly friendly but the service was exceptional. I don't look forward to the next fortune I have to lose, but I will be coming back here to give it to someone who at least cares about it.

I bought a 2011 Chevy Impala from Abbott motors in 2020 and it was nothing but reliable and I…read moreremember them getting everything together in a matter of days. Fast forward to June 6th 2026 and I bought a Chevy Malibu the staff Mike,Ray and Julie were nothing short of amazing they got me in a vehicle within 13 days of me blowing up the motor in my said Chevy Impala. I came in on May 30th and within 6 days they got me in a beautiful car that I can afford. Great job Abbott motors I will be buying my next vehicle there again.