When you choose to use Red Star, they will take care of your car. Anything your car requires, they'll do for you...
Pinocchio riff aside, no lie, but plenty pun, there is about to be some horn tooting in here. And I don't mean from my car.
I had been worrying out loud to a friend that I would get ripped off for my car inspection due this month. I knew that I had things that needed fixing given the workout I gave it over the brutal winter in pothole wonderland. A car savvy bud of mine had warned me about it, and I'd held off until now. I'm young and female, which has is a notorious combination for getting ripped off by mechanics. She suggested that I go to Red Star, which conveniently is right in my neck of the woods. So we called and set up an appointment for my day off, the man on the other end of the phone very friendly.
I arrived worried to the shop Tuesday morning, sticking around in their lobby during the inspection. There is a couch and a large window that lets a lot of light in. He came back a while later to inform me that I did indeed fail, as expected. He even went the extra mile to show me video evidence of what exactly is wrong with my car, proving that he isn't a money hungry liar. In the past a certain auto shop of boys who may be peppy did not do this extra step, and I have been cautious against using them since, having been told I was probably taken for a ride. Dejectedly I asked if they did any of those repairs at their shop, which thankfully, they do. I paid for my inspection with cash (there is a slight charge for card which I easily used on my return visit) and made an appointment for the following Tuesday to get my car repaired so that it could pass. Within a few hours, I was texted quotes for what needed to be done to pass.
These were incredibly reasonable quotes. I called my savvy friend, who agreed that this is the place to go. They seem to care about their customers (he even checked to make sure I had a ride back home on day two when he noticed I was alone, wishing me a safe walk) and promise to take care of things in a timely manner. I did indeed get my car back on the same day, with the tires topped off and new stickers adhered to the windshield.
Maybe I ought to paint that red star of theirs gold, because I believe that they have earned it. read more