Haven't had any work done, as yet. But meeting Glenn was a real pleasure. He gave the impression…read morethat he was seriously interested with my needs, although it was difficult since I did not bring the damaged vehicle. I intend to do just that, once the weather breaks a bit. No fancy shop; no annoying receptionists. Just an old-school pro who "says it like it is". I am anxious to give him a try at my vehicle, which I cherish. Once the job is accomplished, I shall return with an honest appraisal.

Glenn Michael is upfront-straightforward- has excellent communication skills. Extremely happy with…read morethe work done on my Mercedes-Benz. Would absolutely use his service again.

Outstanding experience in every aspect. Joe and his staff were fast, professional yet with a very…read morepersonal touch and provided superior expertise in handling every aspect of the damage from the tow, repair to insurance. A bad event turned out be a positive experience due to the peace of mind Joe and his shop provided.

Over priced in comparison to several other estimated I received. Very shot on explaining the repair…read moreprocedure also.

Tom is the best! You won't get better service anywhere! Not only does he do amazing collision work,…read morehe is honest and reliable. You don't find a lot of quality places like this anymore! Highly recommend!

Just an A++++ review for Tom's Collision on Oliver Street. Needed a portion of my hood buffed…read moreout, well I couldn't be happier and more satisfied! It's great to have a knowledgeable, courteous and reliable business in North Tonawanda! Tom delivered and I am thrilled that he is someone who you could rely on! Thank you, Thank You, THANK YOU! Nancy

Our car was damaged, to no fault of our own, from an accident that occurred on our property. When…read moregoogling repair shops, Tom's came up with a 5 star rating. Took the car for an estimate, which was provided to me the next day. I received a courteous call with updates and the car was finished in a couple of days. I would give this shop a million star rating if they offered it on here. It was a pleasure doing business with them. Thank you Tom and Gary..!!

We needed our back windshield and wiper replaced. After completion, it was flawless. Couldn't even…read moretell that the windshield and wiper was replaced. Van was left very clean and they accept insurance which we only had to pay the deductible.

From the owner: For collision repair, oil changes, auto glass replacement and other auto maintenance needs, turn to…read moreAuto Collision & Glass. Visit one of our NY locations.

Greg, the owner, is really nice and honest in giving estimates and options for repairs. He fit me…read morein next day and kept my car looking good after getting scraped up. I felt comfortable trusting him as he has two daughters my age and honestly treated me like one of them and my car like his own.

Stopped in yesterday because I realized that my inspection came due in April oh boy it was May they…read moretook me no problem they're very clean courteous and quick.

Absolutely incredible service! They saved me a lot of money!! The service was outstanding.read more

I purchased a used truck.. after 1 week check engine light came on.. exactly 140 miles! Obviously…read morethey reset b4 I bought. Called them they said "No warranty" didn't even pretend to care! 360.00 fix sensor. 3 weeks after had power steering leak! Again no warranty no care! Not only were the lines leaking the rack and pinion was shot! 2400. 5 weeks later the a.c. stopped working. " they filled b4 I bought" 3 weeks later transmission went. 2600 bucks! I would never ever ever recommend buying a car from them! Not even worth the star I had to give them to post this!

Worst garage I've ever been to. Left my car there to be looked at which he told me was $75 which is…read morereasonable. When I went to pick up my car I was overcharged by $300 dollars, which he claimed was a storage fee. He never told me about this fee when we spoke numerous times on the phone. If he would have I would have had my car towed somewhere else. When I tried to have a civil conversation about the price he started using obscene language and threw me out of his shop. This place does subpar work, is dirty, littered with beer cans, and over-charges. People should avoid this place at all costs.

I got into an accident. My car was declared totaled. I needed a new front bumper, new battery, new…read moremotor mount on top of everything inside my car being shifted over (I believe this term is called "sway"). My insurance company wrote me a check for the amount of money my car was worth and, even though it was declared totaled, Tom used that money to fix my car AND even worked the deductible into the repair cost. And on top of that, he even fixed several rust spots on the car. The work done was PERFECT. I'll be posting pictures. Five stars, two thumbs up, 10/10. I HIGHLY recommend this repair shop!