Called last week with issues, made an appointment. Brought it in, they call told me issues. They…read morediagnosed, confirmed issues, ordered parts and repaired my SUV within 1.5 days!! Have my vehicle back and it drives like new!! Thank you Dennis, you have earned my gratitude and will spread the word about excellent service!!

My review is not based on quality of service. It is based on the quality of the employees who work…read morethere. I was teaching a new student of mine to ride (motorcycles). We were on French Rd. at the front of the line waiting for the red light to turn green. The light changed and as we were making our left onto Transit Rd. He took a spill and took me down with him. Dennis and Jeremy came running out to help before we had even stood up. That might seem like a thing most people would do but actually, sadly they don't. But these guys did. So thanks, guys :)

One star is too good for this place. My car was taken to this place at the request of Cory's Auto,…read morewhich is another story, and the place is a wreck. You don't go into an auto place expecting it to be orderly, but this place is sloppy, dirty and mismanaged. They are slow to complete work and are very expensive. I have never seen Ken so they could have some kids from a training class work on car. My car has been back 3 times for transmission issues and have been there for a minimum of 2 weeks per time. Steer clear from this place.

I have nothing good to say except....SKETCHY!!! Weird place, weird front desk lady. Reminds me of a…read morehorror movie setting. About a year ago my dealership took my car there for transmission work. ken took my transmission out, put in a box, THEN called me to tell me that it was going to be $1800. Since then (10 months later) my transmission still leaks and doesn't shift properly. I've taken it back twice....finally got my car back today and I'm not very confident that my car will continue to run. Don't trust them. Weird, just weird.

Kim and Eric are fantastic, communication is commendable. Although they are a busy small business…read moreand it may take a little time either one or both will call you back. Paul J.

A great family run business...Eric and Kim are true professionals and take care of my truck and my…read morewifes Trax....Highly recommended ... Gerald & Ann Wienckowski Depew NY

So been here twice in the past few weeks. And while it always sucks having to pay for auto repairs,…read moreat least these guys are fair, reasonably priced, and good. I have nothing bad to say at all, and the repairs were done in a timely fashion and since this last one is my brakes, maybe I'll check in later to let you know they work well lol (Update - brakes work! :)

This has to be the most magnificent, exceptional automotive place to go to!…read more The Orange Dog Garage is very personal, professional and friendly. I was explained everything in detail and had pictures on my invoice so I could see what's going on with my vehicle. They updated me along the way when they had my vehicle and even offered me a loaner car so I could take care of my kids, get back and forth to work. It's was easy to pay at time of pickup for my vehicle by a text link and email option because I was coming after they closed. Also they told me they do send out coupons in the mail. Keep your eyes peeled!

Don't come here if your a woman unless you enjoy having your concerns about your car ignored and…read morebeing spoken to like your dumb. The worst customer service experience linked below was a part they pulled out of my vehicle after telling us they just needed to rebalance tires. Then to top it off he apologizes to my husband for "making me mad" he wouldn't take accountability with me to tell me how he would address the problem for MY car Incompetence and misogyny on full display.​

Called yesterday to get my brakes looked at (and replaced) and an oil change. I got it all fixed…read moreand back home within 24hrs. Everyone was respectful, from the techs that told me where to park, to reception, and then Bob. As a woman in her 20's, I've had some unpleasant auto shop trips where they have lied or tried to upsell me. This shop did none of that. Price was reasonable, they did what I asked and didn't try to push anything more on me. 10/10 will be back for maintenance and I highly recommend this shop to anyone else.

They always do a fantastic job. Ceaser remembers us by name every time and they're great about…read morecalling back and checking before doing extra work. He also is really good about giving us good and fair prices. Really solid local business that my wife and I have been to several times and appreciate very much.

This was our first visit to Licata's Auto. My car had a hard start that no one could figure out…read morewhat was wrong. These guys keep working on it until they figured out it was the 10 year old after market car starter. We had them remove the starter and we have not had a problem since. We would highly recommend them.

I just had some paint work done. My 2013 Avalanche look's like new . I have been going here for at…read moreleast 30 years for mechanical and collision work and have always been extremely satisfied , Thanks for all the years of GREAT service !!!!! Kenneth Horbett

Neighborhood car car is a family owned local spot you can trust in Williamsville Nee York. My…read morefamily has been coming here for years and they always are honest and fair. Support local businesses

Pains me to write this review as I've been a customer for over 20 years and typically have nothing…read morebut good things to say, and they have helped me out of many jams. They have even fixed minor problems, and refused any sort of payment multiple times. My car battery tested unusually low during my inspection, I was asked to come back to double check as it was extremely cold that day. I stopped by a couple weeks later. They are too booked to do, it. Isabella tells me to bring it back Thursday morning. Bring the car back Thursday morning. Patrick clearly annoyed with the fact I was in the shop. Not sure if I wasn't put on the schedule appropriately, or just having a personal bad day. Car battery gets checked. Patrick has battery tested "it's at 56% you're good to go." I inquire if that is normal for a battery I believed to only be a year old? "Yeah new batteries can test as low as 80% in this weather, so 56-80% is acceptable." This was said in front of a full waiting room. I inquire with friends more mechanically inclined than me. I am informed yes l, weather will affect the test but, that's testing at a 2 year old charge. Patrick couldn't be bothered to look up as to when the battery was replaced for me to confirm the date. Didn't discuss how the warranty would be determined. A 24% margin of error seems pretty high for a determining factor on a warranty. Didn't tell me what determines an under performing battery, and what would qualify for replacement. Nor tell me when the warranty expires, to potentially bring it back in warmer weather to test again, before the warranty is null. Very disappointed, this is not reflective of brand and service I have become accustomed to, glad they have a second location. I will be avoiding the Transit location.

I have been using Aurora garage for over 30 years. They are very honest and the workmanship on my…read more3 vehicles has been excellent. I will be going to them until I don't drive anymore. Thank you for all your help over the years. Mark Sekuterski

They seem fair and knowledgeable only took my car here once. They identified my problem when other…read more"chain" type shops did not. Price seemed fair. Only reason I voted it 4 star was because the hours. No late night day and no Saturday hours makes it difficult to get car work done on your car when you know... work for a living.

My cars are not typical and have been looking for an inspection place that is reliable but also…read moreunderstands "car people" The guys I met at Mr. Tire were not over friendly at first, but once they pulled in my newest acquisition and did the inspection, they were great! They loved the car, and asked all about it. The best part was that they weren't trying to sell me repairs that aren't needed. They were honest and didn't talk down to me at all. (Women hate that, especially those that know a lot about their cars!) They will be getting all our cars for inspection going forward. Kudos to the Mr. Tire staff for their professionalism!

Perhaps the worst service I've witnessed. Wrong tires placed on vehicle. Multiple days waiting for…read moreproper tires to arrive. Never received any updates on status of vehicle and good luck trying to reach anyone on the phone. Avoid the business like the plague!!!