Bill is an outstanding representative for this business. He's a hard worker and knows how to…read morecommunicate with his customers. This is where I take my cars.

Bill and the team are great. Bill has been more than accommodating to me and my needs. Quality of…read morework is outstanding! Highly recommend this shop!

I can't believe it's taken me this long to write a review! I've been coming here for at least a few…read moreyears now and feel like I've found the best kept secret IN THE WORLD. No seriously, these guys are the best. I was referred by someone from my work that I've only met once. I'm so glad I took this guy's advice. When I had my Jeep last year, went to dealership for what I thought would be qil change and inspection (which were free there)...after waiting an hour, I was told I needed over $3,000 in repairs, none of which were covered under warranty, and all needed to be done immediately to pass inspection. Without having the means to do that, and the rude and confrontational service, I drove my car off the lot sans sticker, right over to Yianni. After a short wait, Yianni basically told me a few things needed to be replaced, but others could wait. Estimate was about $700- he was sweet enough to make a call for me and found out the majority of repairs WERE covered under my warranty! I walked out of there paying $250 and change out of pocket!! Are you kidding me?! These guys are straight up honest and their work is always good. They pretty much fit me in whenever and always know just what to do. With my current car, they had ordered a part, I was nervous about going away for the weekend and they got me in and out in less than 2 hours to do this. I had an issue with the convertible top last summer and they only charged me a small amount to have looked at it and lubed it. Dealer wanted over $100 just to bring it in BEFORE they'd even figure out what was wrong. I can't say enough about this place! I love Yianni, Ody and Vas...they're the best. Reminds me, gotta call them for new tires! Ha!

Expect your vehicle to be here for and extended amount of time without anyone looking at it. DO NOT…read moreGO HERE! My vehicle has been here since March and still isn't fixed. Not exaggerating. I'm sure this review will be taken down because they only keep the nice ones. But if I can save one person it worth it.

Haven't had any work done, as yet. But meeting Glenn was a real pleasure. He gave the impression…read morethat he was seriously interested with my needs, although it was difficult since I did not bring the damaged vehicle. I intend to do just that, once the weather breaks a bit. No fancy shop; no annoying receptionists. Just an old-school pro who "says it like it is". I am anxious to give him a try at my vehicle, which I cherish. Once the job is accomplished, I shall return with an honest appraisal.

Glenn Michael is upfront-straightforward- has excellent communication skills. Extremely happy with…read morethe work done on my Mercedes-Benz. Would absolutely use his service again.

Buffalo has made a sport of smashing into my Subaru during the Pandemic, so I've been getting more…read moreexperience with body shops than I'd generally prefer. But this Gerber nailed it: good communication, good COVID practices, good repair work. We dropped off the car, were driven to get a rental by the insurance agent, and got our car back with advice for followup care a full day ahead of their earlier estimate. They even cleaned inside, which was a courtesy I had not expected. I cannot speak to how competitive the costs were (I was not paying the insurance tab), but I have nothing but good things to say about the experience overall.

I find them to be too expensive. They wanted over $930 to replace a passenger side mirror!read more

Elmwood Collision did a great job in repairing my car. As you can see from the photos, it was…read morepretty banged up and now you can't even tell that it was in an accident. That being said, I am giving them a 4 star review because of the communication I had with them. It took about 6 weeks to finish my car up because of some delays for the parts coming in. That is out of their control, which I understand. However, I was told for almost 2 weeks to "call tomorrow" and that the part "should be in our hands today". Obviously this didn't happen, and I felt frustrated being told again and again that the part is coming today and the car should be ready tomorrow. Overall I am satisfied with the work that they did and happy with the price of the service (even though I'm not paying it directly). It seemed like a fair price to a person who knows mostly nothing about repairing vehicles. Thank you Elmwood Collision!

It's to bad they try and overall you if the job is small. They don't want to repair worn body parts…read moreonly collision

Still a 5 star collision shop. Unfortunately I had to use there services again after being rear…read moreended almost 3 weeks ago! Nicole is amazing. Very friendly, kept me updated the entire time. We were shocked on how fast the turn around in getting our car back. We had the car towed to them which again they had someone to my house within an hour after I called. This is my third visit to them, and I would not going anywhere else. There work is amazing. My car looks brand new. They even detailed the hell out of the inside of the car! Highly recommend

Every, yes , (every)time I get work done here from moment you walk in and are greeted and talk to…read morethe AMAZING NICOLE with dignity and respect to everybody that works on your car to the owner Juduh. This is the place to get good work done with phenomenal service!! !! Fair,reasonable rates.. Auto Image will make a bad experience a great one...

Have been working with this shop for a little while…read more I first started working with them in February of 2019 and they got my wiper motor fixed -- after a while, the part seemingly failed but they replaced it with no charge, which was kind of them despite the part itself failing not being their fault. I've since back back for misc tire maintenance, oil changes, inspections, etc and they do a standup job. Most recently, I got my annual inspection done here. My only complaint was I had no idea their waiting room was closed (due to covid) when I booked it, so I had to scramble to find someone to pick me up last minute. Also, I am not sure whether they inspected my tires carefully or put them up to pressure since one of my tires seems kind of low shortly after the service. Despite that, I have enjoyed my experiences here. I do wish communication was sometimes a tad better, but I think they do a good job and trust their opinions.

Excellent service Will highly recommend honest and…read moretrustworthy people . Price was more than reasonable