They told me they can do MN y windshield and when I called back to have it ordered and make an…read moreappointment for installation they said no because I was having it installed at my house instead of initial upholstery shop. I live close by so where does it matter where it is installed ..

Outstanding service, zero hassle, and professional follow-through…read more Wow. So, I go through windshields like kleenex. I've had 7 replaced over the last 10 years. GEICO, my insurance company, always sends me to their "preferred" partner (who I won't name here, but they're neither Safe nor Lite.) After years of frustrating service with "the other guys," I figured I would take a leap and try Glass America. What an incredible difference! The folks that answer the phone are super easy going and flexible. They took some information from me, scheduled an appointment, and boom, done. The morning of, I took my car in (they would have come right to my house, but it was pouring out), and boom, less than an hour later, the windshield is in. BUT... here's the important part. Glass America uses OEM and high quality equipment. The windshield they just put in was the exact same one that was in my car originally. The other place uses cheap replacement glass with different specs. Paul installed my windshield and was super friendly, professional, and fast. I can't say enough good things about this completely unassuming place or the service I received! If I could give it 6 stars, I would. Hands down, this was the easiest replacement I've ever had done.

I like the Take 5 chain; I've used them in multiple States. Today was my first experience at the…read moreElmwood Avenue store. My first impression was not a good one: A sticker announced a store service fee of $6.99 on my $125 service. Gah! There were three bays, three techs, three cars. Mine was the last in. I was there for an oil change. It was 25 minutes before I was even acknowledged. No water? That's a company standard. Another young woman who arrived after me asked, "How much longer, I've been here 20 minutes already". She was told, "About 20 minutes, there are other customers". No reassurances or apologies. Maybe I arrived on an off day, but my impression was there was no heart, no hospitality, no hustle.

From the owner: Take 5 is your go-to for fast and simple oil changes in Buffalo - we get you back on the road fast…read moreso you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more, all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

Excellent, timely and polite service. The windshield glass was ready to go when I arrived. They…read moresaid two hours and it was two hours. Great staff and team. Very friendly. Thank you for being so good at what you do.

From the owner: Frontier Glass has been family owned and operated in the Buffalo area since 1920. We work with…read moreplate glass for, tabletops, wall mirrors, glass shelves, cabinet glass, plexiglass and safety glass. We have a glazing division that works on house windows, thermopanes, storm windows, entrance doors and commercial storefronts. We also install custom shower enclosures, measured to fit your space.

I wouldn't recommend Auto Glass Now to anyone at all. They're service and customer service is the…read moreabsolute worst. I ordered a window for my 2016 Mercedes Benz CLS 550. They came out to fix the window only to find out the window they ordered was the wrong window and told me I'd have to wait a week before the new window would come in. I understand mistakes happen so no problem. A week goes by and they call to confirm my appointment. I confirm! Only to call back minutes later and tell me that they can't do a mobile repair and if I can't come into the shop I'll have to call someone else to fix it and the lady hangs up in my face. As if that's not frustrating enough the service tech that came out initially left all the screws and bolts from my Benz door off because he expected to come right back when the correct window came in. So now I'm not only without a window in in car, I had to wait a week only to be told they won't come back out and do a mobile repair, and the inside of my Benz door is off and not put back together. I am mad AF and hate I even called them when it's tons of other companies I could have given my money and time too. I am specifically speaking of the Rochester NY, location.

Windshield repair worst quality possible.Owner and employees took no accountability for the worst…read morework possible.horrible value.everything was bad.nothing is lined up like it was before the windshield installation.i would not recommend this business to anyone.you get what you pay for..there the cheapest for a reason.They broke everything you could possibly break during the installation.,from the clips to the moulding.I would not recommend auto glass now at 874 niagara falls blvd. to anyone.there were 2 customers ahead of me one couldn't get his car done cause the replacement windshield was broke.The second customer couldn't get his windshield properly calibrated they told him to go to someone else.Then my horrible job which looks awful.The 1inch gap makes a whistle noise.The alignment is so bad the wipers don't fit on the windshield.I recommend you go to a professional.There is nothing professional about auto glass now at 874 Niagara falls Blvd.The very bad window installation was done on Wednesday March 5th 2025.I am adding pictures including the glass they left in the window defroster which I will have to pay a better company to vacuum.I can't use the defrosters as they are now because they are full of glass.In the pictures there is bad reflection off the glass and bad lighting but it's there this is all true..I went back 3 times and gave them the opportunity to make it right they are not concerned with providing good service and making customers happy.My defroster are actually taped off cause I don't want glass to get in anybody eyes.

I had a very smooth experience, dealing with the replacement of my front and side door windows…read more After a few rescheduling appointments, service representatives Damian and Andrew, continued to provide great service and kept me well informed on everything I needed to do. I'm very pleased with the service as well, the time of repair was surprisingly quick.

broke my new car miltiple times, broke the gutter beneath the window so it leaked all over the…read moreengine, brought it back and not only did they make that problem even worse but also broke my rear view mirror and gave it back to me at closing locked the door and left me with the car that way. stay away and avoid this place at all costs

We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the…read moredriver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys! We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the driver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys!

No one wants to replace a windshield! I had a busy schedule so they saw me in West Seneca. Marty…read moreand team could not have been more helpful. It took about an hour and while one might wonder what made service so good.... I had one replacement that left me with a piece of glass on my dash that had my inspection sticker etc on . I drove around with this for a year until next. inspection. Marty removed said stickers and applied them to my new windshield. This felt huge to me. I will definitely use them again and referred people already .

Got my tints done here, they were professional and made sure the tints fit and looked perfect.read more

I've had five cars sitting there in the last two years very reasonable. Crystal is wonderful. I…read morehope she stays forever! Don't roll down the windows for two days!!

I'm hoping that this review doesn't go unnoticed because the gentleman by the name of ROB was so…read morekind enough to drive all the way back to replace my windshield after missing the appointment because I had slept through my alarm. I am located in Depew,NY and I believe he may be from Jamestown ,NY. I am very appreciative of him taking the time out of his schedule to return and do a fantastic job! I hope he gets the credit he deserves and this company should be very proud and lucky to have a valuable employee as ROB! Thanks again ROB! :)

I called Glass America yesterday and made an appointment for today for my windshield to be replaced…read moreat home. The technician was very friendly, courteous, and efficient. He worked right in my driveway and used high quality glass. I definitely recommend Glass America and would use them again.

I got my 2014 Mercedes c300 tinted 20% front 2 windows and back window and 5% on the back 4…read morewindows. Booking was easy and the tint came out great. I plan to take it back to get the sun strip I highly recommend them.

From the owner: NA Error Failure read more

Haven't had any work done, as yet. But meeting Glenn was a real pleasure. He gave the impression…read morethat he was seriously interested with my needs, although it was difficult since I did not bring the damaged vehicle. I intend to do just that, once the weather breaks a bit. No fancy shop; no annoying receptionists. Just an old-school pro who "says it like it is". I am anxious to give him a try at my vehicle, which I cherish. Once the job is accomplished, I shall return with an honest appraisal.

Glenn Michael is upfront-straightforward- has excellent communication skills. Extremely happy with…read morethe work done on my Mercedes-Benz. Would absolutely use his service again.