I found CompleteAuto Glass thru a google search and they were fantastic. Great communication, great…read morepricing and phenomenal service... Chris was very professional and helpful! Highly recommended!!

Quick to make appointment and to get the windshield replaced at a very busy time of the year. All…read moreat a fair price. Thanks Chris!

Still a 5 star collision shop. Unfortunately I had to use there services again after being rear…read moreended almost 3 weeks ago! Nicole is amazing. Very friendly, kept me updated the entire time. We were shocked on how fast the turn around in getting our car back. We had the car towed to them which again they had someone to my house within an hour after I called. This is my third visit to them, and I would not going anywhere else. There work is amazing. My car looks brand new. They even detailed the hell out of the inside of the car! Highly recommend

Every, yes , (every)time I get work done here from moment you walk in and are greeted and talk to…read morethe AMAZING NICOLE with dignity and respect to everybody that works on your car to the owner Juduh. This is the place to get good work done with phenomenal service!! !! Fair,reasonable rates.. Auto Image will make a bad experience a great one...

Not only do they do a great job with prompt service, they are unfailingly nice and accommodating…read more Tucker is fantastic. I hate cars, they make me nervous, but Cleve Hill really takes the edge off! I feel a lot better when I drive away.

Scam artists. Quoted me $6000 for repairs, brought it to my regular mechanic and was quoted $2500…read moreto fix all the same issues. Also, got tires replaced by them and one of tires was losing air down to 24 PSI within the same week of getting them done. Never getting my money again I can guarantee that. They also put in the wrong type of battery for my car and it was dead within 6 months.

I called to get a quote for a remote car starter and they were so friendly over the phone and were…read moreable to get me in right away. When I got there for my appointment the ladies at the front desk for absolutely wonderful. Super friendly, welcoming, and went over everything! It's a plus that it's right by the mall so there's tons to do in walking distance while you wait. If you don't want to walk around though they do have a nice little waiting area inside. Overall it was fantastic work and even more fantastic service! Definitely highly recommend!

Ryan and the wife and kids were all great! Saw me right away. Quickly diagnosed my problem...and…read morefixed it at a reasonable cost. Ryan knows the Pythagorean theorem, if you've forgotten it.

Great service! Friendly and informative advice for priority fixes for later. I will be back again…read moreand again! Thanks so much!

Have lived a handful of blocks from this auto repair place for 15 years and never knew it was…read morethere, yet it occupies nearly an entire block of Niagara street. I think it is our new auto go-to place for most any automobile needs. I took Lynette's car in for an inspection this morning. She knew it was going to need at least one tire (it needed two) and that the wipers were starting to shred. But there was also a clunk that two other places had not been able to locate the problem, and two days ago the hood latch had broken. Max and the crew did it all. Marylou at the service counter provided friendly and courteous interaction and information. Sammy's began on Tupper St. in 1955 and has been on Niagara St. for the past 20 years. They do collision, towing, inspections, mechanics ...and hood latch repair. The clunk? "Over certain bumps or potholes, the exhaust pipe had been hitting the drive shaft." They were able to bend the pipe enough to keep that from happening. Thank you, Sammy's Auto Center!

I had to have a lot of work done on my 2004 Lexus ES 330. Needed a new gas tank, straps, wheel…read morebearing, and back brakes. Premier did an awesome job on all of this and did everything in just a day and a half! Also, they saw a problem with my exhaust and fixed it for free. I really like this shop. They are highly professional and get their work done quickly. The price was very fair and they even fixed a problem for free. Everett and his staff are a great group of mechanics. I highly recommend this shop.

Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

Amazing place to take your car to. Had them put new tires on my SUV at a good price. Owner is a…read moregreat guy. Will be keeping my business with him.

Realized I had a slow leak in my driver side tire, so I took it down the street to JR's…read more The owner (I believe) took a look at it while I hit a couple stores. Within about 20-25 min, we walked back & the tire was patched up. The guy was super nice. He said they do EVERYTHING in there concerning cars, for any car. The prices seem very reasonable. There's a drop box also , so u can leave ur keys,name,address & phone & drop off your vehicle when they're not open. It seems like a very good & convenient place to go to. They will be my new "go to" car place from now on.

These folks are the best!! I feel they went out of their way to help this old lady out!!!…read moreDefinitely going back to get new rims!!!!

I cannot stress enough how much I recommend this company…read more A couple of years ago I took my car to the dealer who sold me my car for inspection. They told me I needed new brakes and new tires. Since dealers usually upcharge for this stuff I searched online for deals on new tires and Casullo's came up. I took my car in and asked them to look at the brakes as well. Alex called back and said, "I'd love to sell you new brakes, but these are fine. Come back in six months and we'll check them again." He then installed the new tires. Six months later I called to have them check the brakes again. Alex said EXACTLY the same thing. "Bring it back in six months." Half a year later he says, "Yeah, your back brakes should be swapped out, but your front is fine for now. Bring it back in another six months." Finally this September (during inspection) Alex replaced the front brakes, and installed new windshield wipers. He didn't try to upsell me on every component in my car. Well, today (December 2025) one of my windshield wipers fell off when I was scraping the windshield. I've installed them before: any new blades for the past ten years or more are a major pain in the butt to install - - bad design, counterintuitive - - you have to spend at least a half hour on YouTube to figure it out, and I didn't have any inclination to go through it again. Without a lot of hope on the walk-in front, I drove straight to Casullo's, explained the situation, and Alex came right out, drove it into the garage and re-installed the offending blade. He even topped off my tire, which was low!!! You don't find this kind of honesty and attention to customer service much any more. Casullo's is my garage from now on!