I took my SUV to this shop after finding it on line listed with a high rating and they didn't…read moredisappoint. An extensive repair was needed which included replacing the front passenger door, repairing the rear passenger door and a paint job that was tricky, having to match the existing paint because of the colour. I now have my car back and I was astonished when I saw it. Looked brand new. Not only are Gary and his team meticulously skilled, they are all so very friendly, approachable and helpful to ensure that their customers understand what's involved to complete the job. They are very sincere, genuine people providing an outstanding level of workmanship at at a very reasonable and competitive price. I do not generally write reviews but this one is well deserved. I highly recommend them without hesitation. Thank you Gary and all yoiur team for a magnificent job well done! Linda

Recently scraped my car along the pole in the underground garage and was devastated that the repair…read morewould not be as good as the original paint job. The people at Platinum Auto Body assured me that the car would be as good as new. Staff are friendly and efficient and the job was done on time. My car looks perfect. So happy I don't have to park that side away from view so I don't have to look at it. Would definitely recommend Platinum Auto Body for luxury car repair.

Haven't had any work done, as yet. But meeting Glenn was a real pleasure. He gave the impression…read morethat he was seriously interested with my needs, although it was difficult since I did not bring the damaged vehicle. I intend to do just that, once the weather breaks a bit. No fancy shop; no annoying receptionists. Just an old-school pro who "says it like it is". I am anxious to give him a try at my vehicle, which I cherish. Once the job is accomplished, I shall return with an honest appraisal.

Glenn Michael is upfront-straightforward- has excellent communication skills. Extremely happy with…read morethe work done on my Mercedes-Benz. Would absolutely use his service again.

I had three quotes to fix the mess I made of my car trying to park in an underground spot that I…read morediscovered too late, I couldn't fit into properly. Neraj's quote was by far the best. In fact it was so much the best that it made me nervous. In any case, I took the car in on Monday and got it back today. There is no way I can see to tell there was damage. The repair is breathtakingly good. To top it off, he cleaned my car inside and out. Not maybe to the extent of a true detailing, but not far off. Next time I mess up my car, Genesis is where I'll take it - no questions asked.

Excellent work for a reasonable price. Went the extra mile to do a rush job and do it perfectly…read more Friendly service. I highly recommend this excellent independent business.

Mark and his team were great to deal with. I dropped my sons car off for some work. The team went…read moreover and above the original scope of work and fixed underlining problems that were unknown at the time of the quote. They returned the in top shape all around. Neil M Honda Civic May 27 2025

Had a great experience with Mark and his team. Repairs far exceeded expectations, every attention…read moreto detail. I would recommend and go back any day!

My car was taken to them by my insurance company to get an estimate. when it was done, FIX Auto…read morerefused to share the estimate with me as the car owner. When I checked with other collision repair centers they all said that it is the customer's/ car owner right to get a detailed estimate. I asked for the estimate and the person gave me some B.S. answer that my particular insurance company doesn't allow them to share estimates. However when I asked others they all said that was not the case with any insurance company including mine. Really Disappointed First and Last Time to deal with them.

This is the WORST BODY SHOP IN CANADA !!! I gave them my truck to eliminate the rust spots, and…read morepaint it. They could have it for as long as they wanted within reason... well about 8 months latter, and taking it apart they did not put it back together the same way they got it... the rust spots were not taken care of... they used filler, the windshield leaked big time. There was bubbles in the paint. And shortly after I got it back the rust stared showing. NOW when something as bad as this job happens... who do you go to... head office, Fix Auto St. Catharines ?? Talk about a run around...once they got your money ...BYE BYE . So if your smart stay away... NO STAR RATING ! But I have to add a star or it won't let me post this WARNING.

Channel the receptionist is so courteous and extremely helpful…read more I came here after getting hit from the back and needed my car fixed. They are kind and compassionate and take care of your throughout the whole process:) Definitely recommend them. xx Arsala

Our various autos have been repaired several times over the years at CarStar St. Catharines. Top…read morequality work every time, excellent and skilled staff, no surprises ever. Our insurance company has repeatedly directed us to CarStar, meaning that they have had many good experiences also. Recent work on my spouse's Honda CRV was just excellent. CarStar's set up with Enterprise for rentals is excellent. Their communications wrt estimates and progress and completion of repairs are first class. BTW - We needed a review today of a strange small dent pattern nearby the recent repairs, was it there before the recent nearby repair or was it a new event? The CarStar records were just great, it was already there and not part of the recent repair claim. Within minutes we had a quote to deal with this old forgotten, minor event. This is first class support all around. We hope we will not truly need CarStar real soon but they will be our go-to help center for our autos. Fred and Hope Manzer

Bill and the team are great. Bill has been more than accommodating to me and my needs. Quality of…read morework is outstanding! Highly recommend this shop!

Bill is an outstanding representative for this business. He's a hard worker and knows how to…read morecommunicate with his customers. This is where I take my cars.

Dent removed from rear hatch. Fabulous and flawless job! Our office manages a big fleet so I took…read morecards for everyone else. Highly recommend!

I had a 3 inch horizontal dent on the curved on the left passenger door and a small dent on the…read morefront right fender. Christina explained to me the process of the repair and what to expect from the it. She was professional, straight forward and friendly. Morgan removed the dents so completely there is no indication it was ever there. Precision saved me from forever having my eyes drawn to that dent every time I looked at the car. I can't believe that I can't even see where the dent was. The service was very friendly, professional and efficient. Absolutely outstanding. I am very happy with the result and would recommend them without a hesitation. Peter56

Outstanding experience in every aspect. Joe and his staff were fast, professional yet with a very…read morepersonal touch and provided superior expertise in handling every aspect of the damage from the tow, repair to insurance. A bad event turned out be a positive experience due to the peace of mind Joe and his shop provided.

Over priced in comparison to several other estimated I received. Very shot on explaining the repair…read moreprocedure also.