We have used Steve's for many years and two different vehicles. Always great service and fast…read moreservice. Seems they are always busy BUT we can see why! Their parking lot is never even half empty, even in Winter. Recently had the oil changed and picked up on time with a call. A few days ago, a rear brake light was out. Went there and a mechanic came out to check it out. Within a few more minutes, the brake bulb was replaced, tested and days later, still operating correctly!

They over charge and WILL add on charges... take my word, if you choose to go here please have some…read morecommon knowledge on cars, my girlfriend went here finding out they just charging her whole bunch of bs

They've taken care of all of my cars, even when I moved away to central new york and tried to get a…read morenew mechanic, but ran into issues that had me calling Bailey tire for advice and bringing my car back to them because they really know what they are doing, are honest, and efficient in following through with the repair option we decide on. I've since moved back and am happy to have my mechanic back.

I have been getting my car fixed here for the past few years now. From the start, they have always…read morebeen so kind and honest with me about what's wrong with my car and how much it would cost. I actually just recently had a mini car emergency and Don was nice enough to give me a ride home because I couldn't find a ride after having to leave my car with them until the next day!!! How awesome are they? Thank you Bailey Tire for having integrity and wonderful customer service! I won't be taking my car anywhere else as long as I reside in Buffalo.

millers auto is great and they deserve all the best in anything they do l. I love millers auto,…read morethey are always there and prompt. if u need something i 100% recommend

If you're looking to purchase parts from here for your car DONT…read more. I purchased a tail light for a replacement as the one on the car was cracked. I found one online on their site and it stated the light was in perfect condition nothing wrong with it. I called up the location and asked them over the phone if it was in fact in working and perfect condition and the lady on the phone confirmed it is and had no damage or anything. I paid over the phone for the item and paid for shipping (Nov 9th). It took almost a week to receive the item, once it arrived I opened the box and to my surprise the light was damaged. The seal on the light was broken and there was a lot of water and condensation in the light. (I literally poured the water out of it). This is not a "no damage" product. I emailed and called the location 3 times over several days before finally getting ahold of someone. I advised of the issue and asked if there was a replacement that could be sent. I was told someone would text me with more details. Once I received the text and shared the photos of the damaged product we went through the hoops of shipping the item back. It took about 4 days to get a return label from them & then couple of days to get everything packaged weighed and labeled on my end and then the item was shipped back November 28th. After another couple days I followed up as I saw from tracking they had received the item. I was told that they did received it and it was being processed through "quality control". Interesting that there is a quality control for returned items but not the products being shipped out.. but moving on, I messaged again on Dec 8th asking what would be happening next as I still haven't heard back and was told on December 9th that a replacement would be sent that day, followed by another text saying I would receive it Monday Dec 12th, surprise .. I didn't receive anything. I followed up yet again on December 17th asking where the item is because at this point it's been over a month of back and forth to receive a part that I paid for. I advised if they can't get the part delivered to me within the week at this point I just want a refund. As to your surprise at this point I got no response to my text at all. I followed up again on December 21st with a message asking if I will be receiving the part, to which I received a 3 word text "issued a refund". Please do not do business here at all unless you want a headache for over a month or broken unusable parts. The customer service is a disgrace and you will never get what you actually paid for. At this point I could have ordered the light somewhere else and this replaced 5x over. These people really screwed me over.

Just had a nice conversation with Chris at BC Automotive, as I was looking for a shop to do a PPI…read morefor an E39 BMW M5 I was looking to buy cross country. He however referred me to another shop that he believed would be better suited to complete the in-depth inspection as the other shop would be able to specialize in the inspection that I am looking to get done. Although I never had my car serviced here, nor do I think I'll ever get the chance to as I live in southern California, I could only imagine the type of quality work that he does with how honestly he runs his business and looks out for strangers that he's never even met.

I had to come to BC Automotive for a photo inspection for my car insurance, and this was the…read moreclosest location that was listed, so I thought I would give it a try. When I called, it was outside of business hours, so I left a message and Chris got back to me the next day! On a whim, I asked if they had any appointments for Saturday and Chris was kind enough to add me in! When I got there, he was able to complete the inspection in such a timely manner and the service was so friendly. Another gentleman was there getting a NYS Inspection, so that's another service that they offer. Should I find myself needing any car serviced, I would definitely come back to BC Automotive!

Family owned and operated, this is a service center that isn't in the business of ripping people…read moreoff. They charge very competitive rates and go the extra mile in terms of customer service. I've been there for a major repair, an annual inspection, and an oil change. I won't go anywhere else anymore. They've won my business.