Haven't had any work done, as yet. But meeting Glenn was a real pleasure. He gave the impression…read morethat he was seriously interested with my needs, although it was difficult since I did not bring the damaged vehicle. I intend to do just that, once the weather breaks a bit. No fancy shop; no annoying receptionists. Just an old-school pro who "says it like it is". I am anxious to give him a try at my vehicle, which I cherish. Once the job is accomplished, I shall return with an honest appraisal.

Glenn Michael is upfront-straightforward- has excellent communication skills. Extremely happy with…read morethe work done on my Mercedes-Benz. Would absolutely use his service again.

Outstanding experience in every aspect. Joe and his staff were fast, professional yet with a very…read morepersonal touch and provided superior expertise in handling every aspect of the damage from the tow, repair to insurance. A bad event turned out be a positive experience due to the peace of mind Joe and his shop provided.

Over priced in comparison to several other estimated I received. Very shot on explaining the repair…read moreprocedure also.

Bill and the team are great. Bill has been more than accommodating to me and my needs. Quality of…read morework is outstanding! Highly recommend this shop!

Bill is an outstanding representative for this business. He's a hard worker and knows how to…read morecommunicate with his customers. This is where I take my cars.

This is one of those secrets that you don't want to share with others for fear that too many people…read morewill start going here and you won't be able to get in when you need to, prices will increase, etc... But I've just gotta share the great experience my family had with Ode and crew. We found out about this place word-of-mouth from a friend of a friend. It's not close to home but estimated quote was to save us $1000 on a repair that the dealer quoted as much higher, and was well worth the trip out to Kenmore/Riverside! We have a 2004 Jeep Wrangler, 80K miles, manual speed. After several non-helpful and expensive trips to the Jeep dealer (I will also review their service department!), we found out the Jeep needed a new clutch. The dealer quoted $1700... Grand Prix quoted $750!!!!!!!!!! Not only was Grand Prix's service EXCEPTIONAL but they saved us $900, knew what they were doing (the dealer claimed several additional things needed to be done to the Jeep and Grand Prix said nothing of the sort- but Grand Prix was right!), and finally after years of shoddy service at the dealer where they said they just had no way of fixing things to make the Jeep drive better, the Jeep now drives like it's new!!!! We couldn't be more happy that we saved a ton of money, this place has a great reputation, the mechanics are honest and have REAL skill, and that our car that we were about to sell is now purring like a kitten instead of hacking like a old dying cat! Thanks so much to Ode & staff! We will be back!!!!

I can't believe it's taken me this long to write a review! I've been coming here for at least a few…read moreyears now and feel like I've found the best kept secret IN THE WORLD. No seriously, these guys are the best. I was referred by someone from my work that I've only met once. I'm so glad I took this guy's advice. When I had my Jeep last year, went to dealership for what I thought would be qil change and inspection (which were free there)...after waiting an hour, I was told I needed over $3,000 in repairs, none of which were covered under warranty, and all needed to be done immediately to pass inspection. Without having the means to do that, and the rude and confrontational service, I drove my car off the lot sans sticker, right over to Yianni. After a short wait, Yianni basically told me a few things needed to be replaced, but others could wait. Estimate was about $700- he was sweet enough to make a call for me and found out the majority of repairs WERE covered under my warranty! I walked out of there paying $250 and change out of pocket!! Are you kidding me?! These guys are straight up honest and their work is always good. They pretty much fit me in whenever and always know just what to do. With my current car, they had ordered a part, I was nervous about going away for the weekend and they got me in and out in less than 2 hours to do this. I had an issue with the convertible top last summer and they only charged me a small amount to have looked at it and lubed it. Dealer wanted over $100 just to bring it in BEFORE they'd even figure out what was wrong. I can't say enough about this place! I love Yianni, Ody and Vas...they're the best. Reminds me, gotta call them for new tires! Ha!

They are the best in the area at what they do. The best paint work and collision work. They do…read moreintensive restoration work on collection cars. They ate familiar with Camaro's in particular. They did a great job on my A6 audi.

Was highly recommended by a friend and my mechanic. FINELINE exceeded my best expansions. Quality…read moreof workmanship and service was ABOVE and BEOND. Excellent pricing!

If you're looking for an auto-body and mechanical shop that does it all, and does it all with…read moreintegrity and a true concern for quality customer service, go see Bank Street Auto in Orchard Park. They're tucked away in the back of a business complex, so they're a little tough to find, so call if you need help finding them. They do everything from collision repair to mechanical repair to basics of maintenance and vehicle care - even state inspections. Give Jeff a call and finally get started with a auto shop that you can trust!

Eric and his team at Bank St Auto and Truck give, without a doubt, the best customer service I have…read moreever received from a business. Honestly, I've never been treated better in any business that I have patronized. The quality of work is spectacularly excellent. I appreciate you guys!! If you're looking for a truck repair and collision shop, don't bother going anywhere else but Bank St Auto and Truck. I have turned my entire extended family onto Eric and his team, and they all feel the same as I. Well done Bank St!!! You set the standard for exceptional work quality and customer service!

The service was positively great. Very friendly staff. Performed repairs quicker than expected…read more There's one issue we need to get looked at still, that I'm confident they will fix, at which point I'd say 5/5! Edit: Issue got resolved to 100% satisfaction. The team worked really well to make sure everything was taken care of.

Top quality work by an HONEST man. They will do a beautiful job and treat you right chuck is…read moreamazing fellow

I was involved in an auto accident in my beautiful Jaguar. I was uncertain as to who I should…read moreentrust my car and received a recommendation from a friend to give Chuck Gilbert a try. I went to a couple other body shops just to be sure and then had Chuck have a look. After a careful examination, Chuck assured me that he if given the opportunity, would be able to make the necessary repairs to make my car look right. To my relief, his estimate was not only fair but the lowest of the three shops I had taken my car for estimates. When I went to pick my Jaguar up, I was surprised on just how good my car looked! Chuck not only met my expectations, he exceeded them with the beautiful work and detail he put in bringing my car back. I would like to thank Chuck for the great job he performed on my car and I would not have a problem recommending him to family and friends. Go ahead and give Chuck Gilbert and his Body Shop and try. He will not disappoint.

I took my SUV to this shop after finding it on line listed with a high rating and they didn't…read moredisappoint. An extensive repair was needed which included replacing the front passenger door, repairing the rear passenger door and a paint job that was tricky, having to match the existing paint because of the colour. I now have my car back and I was astonished when I saw it. Looked brand new. Not only are Gary and his team meticulously skilled, they are all so very friendly, approachable and helpful to ensure that their customers understand what's involved to complete the job. They are very sincere, genuine people providing an outstanding level of workmanship at at a very reasonable and competitive price. I do not generally write reviews but this one is well deserved. I highly recommend them without hesitation. Thank you Gary and all yoiur team for a magnificent job well done! Linda

Recently scraped my car along the pole in the underground garage and was devastated that the repair…read morewould not be as good as the original paint job. The people at Platinum Auto Body assured me that the car would be as good as new. Staff are friendly and efficient and the job was done on time. My car looks perfect. So happy I don't have to park that side away from view so I don't have to look at it. Would definitely recommend Platinum Auto Body for luxury car repair.

Quick to make appointment and to get the windshield replaced at a very busy time of the year. All…read moreat a fair price. Thanks Chris!

From the owner: "Complete Auto Glass Solutions in Niagara Falls is locally owned and operated. Together our trained…read moreprofessionals provide over 65 years of Auto Glass experience. Our story is simple, we felt that there was a need for more value, and personal customer service, in the auto glass industry. With extensive training and experience and a genuine desire to offer the best, Complete Auto Glass Solutions was formed. Using only top quality materials and suppliers, and backed by our guarantee, we are proud to offer you service that is unprecedented in the industry."