Mike was amazing!! He came right out to my work and fixed the windshield so I didn't have to…read moreinterrupt my day! The repair was quick and easy and efficient. The whole process took less than an hour and my windshield was good to go!

From the minute I called Glass America East Aurora, the reception was professional, friendly,…read morethorough and I was pleased above and beyond my expectations. I was referred to Glass America by Northtown Automotive. I couldn't be more pleased with the East Aurora locations service, value and follow through. I was in the shop and on my way home within an hour! I recommend Glass America, East Aurora highly and me and my family will go here whenever the need arises! Give them a chance, you won't be disappointed

I wouldn't recommend Auto Glass Now to anyone at all. They're service and customer service is the…read moreabsolute worst. I ordered a window for my 2016 Mercedes Benz CLS 550. They came out to fix the window only to find out the window they ordered was the wrong window and told me I'd have to wait a week before the new window would come in. I understand mistakes happen so no problem. A week goes by and they call to confirm my appointment. I confirm! Only to call back minutes later and tell me that they can't do a mobile repair and if I can't come into the shop I'll have to call someone else to fix it and the lady hangs up in my face. As if that's not frustrating enough the service tech that came out initially left all the screws and bolts from my Benz door off because he expected to come right back when the correct window came in. So now I'm not only without a window in in car, I had to wait a week only to be told they won't come back out and do a mobile repair, and the inside of my Benz door is off and not put back together. I am mad AF and hate I even called them when it's tons of other companies I could have given my money and time too. I am specifically speaking of the Rochester NY, location.

Windshield repair worst quality possible.Owner and employees took no accountability for the worst…read morework possible.horrible value.everything was bad.nothing is lined up like it was before the windshield installation.i would not recommend this business to anyone.you get what you pay for..there the cheapest for a reason.They broke everything you could possibly break during the installation.,from the clips to the moulding.I would not recommend auto glass now at 874 niagara falls blvd. to anyone.there were 2 customers ahead of me one couldn't get his car done cause the replacement windshield was broke.The second customer couldn't get his windshield properly calibrated they told him to go to someone else.Then my horrible job which looks awful.The 1inch gap makes a whistle noise.The alignment is so bad the wipers don't fit on the windshield.I recommend you go to a professional.There is nothing professional about auto glass now at 874 Niagara falls Blvd.The very bad window installation was done on Wednesday March 5th 2025.I am adding pictures including the glass they left in the window defroster which I will have to pay a better company to vacuum.I can't use the defrosters as they are now because they are full of glass.In the pictures there is bad reflection off the glass and bad lighting but it's there this is all true..I went back 3 times and gave them the opportunity to make it right they are not concerned with providing good service and making customers happy.My defroster are actually taped off cause I don't want glass to get in anybody eyes.

We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the…read moredriver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys! We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the driver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys!

No one wants to replace a windshield! I had a busy schedule so they saw me in West Seneca. Marty…read moreand team could not have been more helpful. It took about an hour and while one might wonder what made service so good.... I had one replacement that left me with a piece of glass on my dash that had my inspection sticker etc on . I drove around with this for a year until next. inspection. Marty removed said stickers and applied them to my new windshield. This felt huge to me. I will definitely use them again and referred people already .

Car was in shop for 21 days for damage underneath. I got a call that the car was finished only to…read morerealize the transmission wasn't repaired. It was apparent that something was wrong immediately as I put it in gear. Took the car back to Auto Collision and Glass and after three days, I was told it was finished. The car still didn't feel/sound right, so I got it checked out by a mechanic and he found that the transmission work was shoddy. I brought the car in a third time for the remaining $300 worth of work. Company needs to focus more on quality control and customer service. It may seem minor, but an apology would have made a big difference to me! My family were loyal customers for 11 yrs, but now looking for another collision shop for future repairs.

The staff at this shop was exceptional from the people a the reception desk to the technician! The…read morecollusion work was also remarkable! If you're looking for a professional team that does great work... this is the place to go.Debbie A

I got my 2014 Mercedes c300 tinted 20% front 2 windows and back window and 5% on the back 4…read morewindows. Booking was easy and the tint came out great. I plan to take it back to get the sun strip I highly recommend them.

From the owner: NA Error Failure read more

Extremely personable when first called, helped with insurance, got me in right away, working around…read moremy work schedule, and got my car in as soon as I came. He explained before I came in what was exactly needed and what my windshield had as far as the camera, defroster, and sensors. Spent time to be sure glass was put in correctly and did not rush. Explained what to do and not do for the next few days and even gave some swag! I know why this is an insurance-preferred place - they are AMAZING! And if insurance does not cover, they are extremely reasonable with their pricing. If you do not have insurance or do, definitely call this shop FIRST! You will not be disappointed.

Great service, facility and workmanship. Kept me informed on the status and when the job was…read morecompleted. Went over the process, very professional!

Great service, timely, and returned our vehicle sooner than expected. Excellent communication,…read morekeeping us up-to-date with progress and expected timeframes to completion. We would definitely recommend!

My truck was all banged up on the passenger side. In a week's time they had a new bedside ordered…read moreand fitted. All the dents and dings were professionally fixed not filled in with bondo and rattle canned. The staff are great and very helpful. I would not hesitate to take my truck here again for body work.

Great personalized service. Did my windshield the same day and billed State Farm Insurance…read moredirectly. Cost me $0 out of pocket. Will surely recommend Auto Glass Xpress 861-2029 again!

From the owner: Windshield repair & replacement specialists!…read more Auto Glass Xpress, a division of Niagara Frontier Glass, specializes in auto glass repair and replacement. We are a locally owned and operated company serving the Erie County and Niagara County area. Specializing in auto glass window repairs and replacements, Auto Glass Xpress offers estimates, insurance billing, and many different kinds of window and glass services you might need. Give us a call today.

Rob is a professional at his occupation, he is very tedious with his work to make sure the outcome…read moreis the best in the community. He put a brand new windshield in my 1988 Camaro and it is stunning to say the very least. Highly recommend his company for any of your glass needs!

Amazing job done on my vehicle! I brought my car in on a Saturday for a windshield replacement and…read morehe had it back same day in just a few hours. The work is amazing, I feel like I have a brand new car! Great work, thank you!