Extremely personable when first called, helped with insurance, got me in right away, working around…read moremy work schedule, and got my car in as soon as I came. He explained before I came in what was exactly needed and what my windshield had as far as the camera, defroster, and sensors. Spent time to be sure glass was put in correctly and did not rush. Explained what to do and not do for the next few days and even gave some swag! I know why this is an insurance-preferred place - they are AMAZING! And if insurance does not cover, they are extremely reasonable with their pricing. If you do not have insurance or do, definitely call this shop FIRST! You will not be disappointed.

Great service, facility and workmanship. Kept me informed on the status and when the job was…read morecompleted. Went over the process, very professional!

These guys are fast, friendly and professional. Competitive prices too! They replaced my windshield…read morein about 40 minutes and even fixed my broken windshield wiper for free!

A great local business. Had a small stone chip. Came right to the house at the appointed time 20…read moreminutes later no chip. Fast and friendly. Highly recommend!!

Very professional. They explained everything they were doing and what I needed to look for if there…read morewere any issues. I was very satisfied with the results

From the minute I called Glass America East Aurora, the reception was professional, friendly,…read morethorough and I was pleased above and beyond my expectations. I was referred to Glass America by Northtown Automotive. I couldn't be more pleased with the East Aurora locations service, value and follow through. I was in the shop and on my way home within an hour! I recommend Glass America, East Aurora highly and me and my family will go here whenever the need arises! Give them a chance, you won't be disappointed

Our wheelchair van was in a major crash. Gerber Collision kept workers until 10:30 pm so they could…read morefinish the job and get us our wheelchair van back. The work was so PERFECT that, as someone who is very meticulous with my cars, there is NOTHING that I could discern that felt, sounded, looked, or handled differently. There was absolutely nothing I could detect that would indicate the van was in an accident or even had any repairs at all. The staff literally said "you need this van back for your son, we're going to stay open tonight and get this van finished and back to you". We are grateful to Gerber Collision of Clarence for going above and beyond. Mike (Akron)

Shannon was very respectful and knowledgeable during my appointment for my yearly rust proving and…read moremaintenance. She offered a service that I declined but I asked if this could be honored at a later time for the price she offered and she said yes. She wasn't pushy at all, which I greatly appreciated!

Kevin did a great job replacing my windshield. Kind, professional and stayed late to get the work…read moredone! Can't thank him enough!

Brought my car in today to have a dime sized chip in my windshield repaired. 15 minutes into the…read moreappointment, the technician comes out to tell me they broke my windshield entirely and now I have to have it replaced completely, which is going to cost me over $900. Calling a lawyer to sort this out soon. Dont bring your car here if you value it. These people dont know how to fix shit. Redline in lockport is charging me $560 to replace it. Scam artists here. They also told me they had to put 1000+lbs of pressure on my glass to repair a chip? The fuck you mean? Yea, I should've listened to my gut when it was telling me not to go here.

We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the…read moredriver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys! We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the driver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys!

No one wants to replace a windshield! I had a busy schedule so they saw me in West Seneca. Marty…read moreand team could not have been more helpful. It took about an hour and while one might wonder what made service so good.... I had one replacement that left me with a piece of glass on my dash that had my inspection sticker etc on . I drove around with this for a year until next. inspection. Marty removed said stickers and applied them to my new windshield. This felt huge to me. I will definitely use them again and referred people already .

Odell did wonderful work repairing the rust and repainting the wheel well areas of my car at a very…read morereasonable cost.. Very professional work! On top of that, they even detailed my car. Nice surprise! (The cleanest I've had it in a while). Thanks Odell for your prompt and professional work!

I had a bumper issue. Someone backed into me when I wasn't in the car…read more This was the most no-nonsense collision repair shop I found. I went to so many places who did a quick look, gave me an estimate with the caveat that it could be more. One place said they would order me a new bumper (not needed, my bumper was 100% not in need of replacement, no dents, no scratches, nothing.) I went ALL over WNY. I then stopped at this place, they said, we can fix it in an hour, charged me the most reasonable price (Much less than the $900 one place was going to charge me to replace the bumper!!) and the people there are funny (a great skill and characteristic in my book) and were no nonsense. They fixed my car within an hour of me bringing it in, and they were awesome. Thank you so much!