What happened to these complete haters? I literally sat at the gate for 18 minutes with my wife on the plane, the jetway doors on the tarmac open (for at least 15 min. and), and being told go away... I wasn't 25 minutes early for my flight!?! That's when Southwest boards, dingus! Worst part, the flight attendant told my wife 3 times she would "get me on the flight", then the inconsiderate gate agent (pictured) lied, and claimed she "never talked to me" and even tried to "call the supervisor," who was literally standing right next to her. Hahaha! Thanks Gen... whatever you call your-pathetic-selves! Then was told it was illegal to take a photo or them. Yeah, I'm sure you don't want to be captured NOT doing your jobs. If I sucked this bad at my work... I'd tell everyone the exact same thing. Who wants evidence!?! Ha! They charged my daughter a CRAZY FEE because her backpack was "too big" for their tiny little box... FRONTIER SUCKS!!!!!!! Never again... despite the price. read more

Frontier Airlines - Who can I lie to next and demand they not "take my picture." Ha! - Airlines Near Me - Denver, Colorado

I m gonna give 4 stars.. maybe 5. Overall, if you need to go somewhere very cheap, this is the airline to take. Most gripe is about having to purchase food and drinks and also having to pay for everything else that comes standard in some other airlines. If you are comparing to other major carriers like UA or equivalent, you will have to pay for all those anyway. Southwest is probably the only airline that is an exception. If you do not care of where you are sitting, who you are sitting with and travel very light and do not mind the stiff seats and do not mind buying the airport food and bring them on, then.. this airline is the way to go to save big bucks. If you want to seat next to your families, bring bunch of bags and carry-ons, then, be prepared to pay for it or move on for better deals somewhere else Do the research for allowed carry on sizes. In my opinion, it is quite generous for day travelers. If you had no idea and your over stuffed bags do not fit and ended up paying for it, yes, I am sure you will be upset and leave one star review and vowed never to fly Frontier again. All airlines cancel flights on last minutes, delays and bad customer service is the norm. However, if you treat them with respect, you will be getting back the same respect. If you want a large leg room to stretch out, welcome drinks upon sitting down... you know the answer. By the way, my flight was over booked. If everyone hates it, what's the deal? read more

Frontier Airlines - Just enough room to put my small coffee. - Airlines Near Me - Denver, Colorado

Frontier is the WORST AIRLINE by far! First flight delayed twice then canceled last minute (with no reason) I had to pay for an extra day in a hotel only to have 2 more delayed flights and then the last one was so late I missed my connecting flight which was the last flight out for the night. Now I'm stuck in the Denver airport overnight! It's Easter Sunday... I was supposed to be home on Friday. SMH They offer nothing but a refund on the original flight. So far I'm $1,023 in the hole from this $200 flight gone wrong! Never, ever again! FRONTIER- get ready for a law suit long coming! read more

This is the worst airline I have ever dealt with and I have been traveling for 50 years!!! Their online ticketing system changed the parameters of my ticket search and I didn't realize this until I had paid for the ticket. I canceled my flight in less than six minutes and they refuse to give me my money back but a "flight credit"! I do not want to ever fly with them as they are a pure example of bait and switch! Be very careful if you chose to book a flight online - you may just be giving them FREE money! read more

I want to cancel my trip after I broke my neck falling from ladder. Provide latter from doctor. Frontier airline refuse to cancel my trip and refund money. read more

Not a good experience at all starting with the customer service. Agents were very rude and disrespectful. One even using foul language and complaining they wanted to go home after she said I had to wait an additional 2 hours to go home. She also accused me of trying to abandon my luggag. Another associate told me to read the directions in front of me when I stated I didn't understand how to use the machines. After, I saw the two of the looking my direction and talking to each other. The worst part was being charged $150 to check my bag and miss my flight. The airline that I flew in on only charged me $45 for the same bag. Needless to say I will NEVER fly with Frontier Airlines ever again. I will also be sharing my experience with everyone. read more

I wish I could give negative stars. My flight is scheduled to depart 12:00am it is currently 2am they told us 50 minute delay then added fifteen minutes added more and added more until finally announcing they're going to deboard the plane. Now everyone is off the plane waiting until 2:20 am hoping they don't change it again. Over 30 people are missing their connecting flights and have to get their flights rescheduled they're currently in a very slow moving line. I feel bad for them. My last experience flying with frontier I assumed was a rare case because the exact same thing happened. I guess this is a regular thing for them to have broken airplanes and no one knows what's going on. I'll update when we finally get on the plane not the mention the staff is three people who take turns telling you your personal item is a fanny pack or small purse everything else is a carry on you have to purchase for $39 online. read more

Frontier Airlines - The notification that my flight is delayed until 2:20 am after everyone had been told to leave the plane - Airlines Near Me - Denver, Colorado

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Awful Airlines, now I remember why I stopped flying frontier so many years ago!!! After delaying our flight 4 times from LAX to Denver we finally left 7 hours later! Missed my important event. Then it took for ever to let us off the plane!! Awful!!! read more

1. Be on time. A 1.5 hour delay is not good. Then we sat on the tarmac for an hour before actual take off 2. Seating is a little close. My biggest gripe is that the seats have Very Little padding. Felt like sitting on a concrete bench, I don't expect a lay-z-boy softness but some more padding will go along way towards a good experience. 3. Why is Frontier still using outdoor boarding ramps and stairs?? Even in Denver? It's cold, windy, raining. Folks who need a wheelchair have a Real hard time. read more

Thats a HELL NO!! NEVER AGAIN!! Horrible customer service. unhappy staff. Delayed Flight. Due to Maintenance problems. The terminal through frontier was disgusting and bathrooms needed Maintenance. Sink was overflowing toilet paper on floor just filthy. Doesn't deserve one star at all. read more

I understand rules and The FAA. But RUDE and aggressive agents at the gate is unprofessional. Cheap airline, over charging for bags, seats and time is not worth it. My experience is definitely a 0 star. I know the airline does not care or offer any complementary service for disruption. However many complaints will eventually get you off the market. I'll stick with American. It seems you only hire who you can instead of who has experience and excellent customer service. read more

The Check in clerk who looked like he was 15 years old told me that my son's back pack needed to be paid for. I put it in there little checker & he said "it's sticking out, you need to pay for that. Everyone in line was astounded. I asked for his name and his supervisor. He told me that he did not have to give me his name & wouldn't show his badge. The supervisor came and said the bag was ok. I am a Veteran of the USMC through OIF & OEF. I was wearing a black tactical bag with the American flag. I feel like this kid targeted me. There were people going on with larger bags than my son's. I am going to escalate this all the way up Frontier and over Frontier if need be. I've never been made to feel like that by some young punk kid, let alone my son who was nervous & rattled This kid needs to be flagged and reprimanded. Period; read more

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I had one of the worst travel experiences of my life with FrontAir. From start to finish, everything about this airline was unprofessional, disorganized, and downright trashy. The check-in process was chaotic, the staff were rude and dismissive, and there was zero communication about delays or gate changes. read more

Members of the front desk made me pay for my carry on bag, which perfectly fit in the space, they were other people with a larger bag, that weren't even ask about the size of it read more

Frontier Airlines - This is to show the space that was left for my small carry on - Airlines Near Me - Denver, Colorado

Was at the gate 22 minutes before the flight. They told me the doors were already closed, but in actuality they had given my ticket to a standby passenger prior to me getting there (way early), and told me the doors were closed (they didn't close the doors for 5 more minutes, according to a Frontier agent I was chatting with). I watched the standby passengers board the plane while I stood there. Then they sent me to a rebooking desk that I was told by a Frontier supervisor hadn't been open for months. The Frontier agent I then started texting with ended our text after 45 minutes, right in the middle of our conversion, without a resolution. I eventually ended up paying $100 extra for a middle seat on a 3 hour flight that didn't get in until 2 AM. read more

They don't do anything on time. Loaded late. Arrived at destination and there was a plane in our spot so we waited another hr, this airy is trash read more

Flew from Orlando to Chicago. 1/19/25. Ticket counter people rude and unprofessional. Only one lady was great . Employees were treating a lady before me like she was a child. I almost missed my flight because the kiosk wouldn't print my bag ticket. This one lady told me oh well you can't fly today. Another employee helped me charged me 25.00 and I was on my way. Printed my boarding pass wrong had to get fixed and run through airport to my gate. You get what you pay for. I have flowen Frontier many times gets worse each time. I would rather walk or ride a horse never again will I fly with them no wonder the US Government is sueing them currently. read more

Hidden fees, extremely long wait times and delays at all terminals, and customer service refuses to rectify inappropriate charges.

Never again!!! Never on time! They don't even update their own website or app! Pls go bankrupt!!!!! read more

Really disappointed and will never fly Frontier again. We booked Frontier for a family flight to Minnesota in February (with a 4 and 2 year old) and when we checked in for our flight the day before, we learned the flight time had been moved 5 hours later to 9:33 pm. We were never notified. When you try to call someone, there is no one to call. When you try to chat, they wait you out and then cancel the chat if you don't respond to their message in 1 minute or less. We are extremely disappointed in their lack of customer service and will definitely never fly this airline ever again. DO NOT BOOK unless you are an extremely light passenger flying without children or anything else you need to take with you. Not worth the money! Fly Southwest, United, American, Delta, almost any other airline besides Frontier. read more

First time ever flying on Frontier in 35 years of travel - thanks to Southwest's debacle. Checking was not bad... a little confusing, but I know what to do know for the next time... alas IF there is a next time. The walk to the gate was a good one albeit Portland, OR still holds award for worst walk. Hallways are cramped when everyone lines up to board. Made my way past throngs of people and I am now sitting at gate 56 which is a gate that you walk onto tarmac to board plane and our flight is late.. why you ask? Because the previous departing flight at gate 56 is delayed and they no place to park our plane. The plane came from DC this morning, a 4 hour flight and now those poor people are spending another hour sitting on the tarmac because Frontier is so low cost they don't have another gate for their airplane. Not a good start to my journey with Frontier Will keep you up to date... Shock of all shocks... we had to move gates and the DC passengers are now deplaning 75minutes AFTER they landed. Now 40 minutes and it will be our turn? UPDATE! We are the plane! Only 90 minutes late Mind you... not moving yet Ok - they left the door open as we waited on tarmac and cooked us. UPDATE 2 1/2 hours late, but hey we are here. My grandfather used to say if you got time to spare or go by air. AMEN and AMEN read more

You cannot improve nothing. This company should not exist. Your lack of performance is horrible. I will never going to use you again. Delayed all my flights make me lose connections and my vacations tours and hotels and more. This is unacceptable. I had to buy 2 more tickets with different airlines because you ruined my vactions. You suck! read more

If i could give 0 stars i would i was on a flight July 7th out of Orlando to Denver when boarding my flight i noticed my child's car seat did not have a tag on it i notified the flight attendant & she told me it was okay i would retrieve it when the flight landed so when i got off the flight i waited for it & it never came a frontier employee that was standing right there handling strollers told me it would go to baggage claim which i didn't understand considering i didn't check it at the gate in the first place during our conversation i seen my child's car seat coming down the roller & notified the employee and told her i needed my car seat we both was looking at it she told me she couldn't grab it & it was still going to baggage claim i told her i had a connecting flight and no time to go to baggage claim i even insisted that she tag it & forward it i with my luggage that was checked that was being transferred to my connecting flight she refused a supervisor with the company got involved & was no help just very rude & dismissive something so simple as giving me my car seat or tagging it has left my child without a car seat and lots of confusion it's like my $700 car seat stroller is just gone right in front of my eyes i wouldn't recommend no one fly frontier read more

This company completely destroy my luggage and only offered 75 dollars in compensation.

I was prepared to board a flight home from BUF to TPA yesterday, and was "involuntarily denied access" to my flight because it was overbooked. The reason that was provided was the cost of my ticket, despite paying for both carry-on luggage and seat with extra room. I was able to board my flight because one person did not show, however, I would've otherwise been rebooked. When I called to request flight credit for my experience at Frontier customer service, I was told nothing could be done because the airport should've issued me a credit when it happened. I will never fly Frontier again. read more

Frontier Airlines - Airlines Near Me - Denver, Colorado

The worst airline forever it's been couple times the customer service is awful especially Christian I don't know how did they make him supervisor read more

I rarely write bad reviews; if I could give Frontier Airlines a zero, I would. My first bad experience was when they tried to charge me $75 just to correct the spelling of my name, something that should have been simple and reasonable to fix. Second, the seats felt paper-thin and extremely uncomfortable, making the flight unpleasant from start to finish. But the final straw came on my return flight. I had a bag weighing 56 lbs (over their 40 lb limit) and measuring 68 linear inches (over their 62-inch limit). I completely understood the $100 oversized bag fee; no problem there; however, however, the rude representative at the counter informed me I had to pay $100 for the oversized fee, an additional $79 check-in fee, and another $25 fee just to use her services. When I asked why I needed to pay a separate check-in fee on top of the oversized charge, she looked at me and said, "You have 6 minutes to make up your mind and tell me what you're going to do." That was my first and last time flying with Frontier. I'll gladly spend my money elsewhere before I ever step on one of their planes again read more

Literally one of the worst airlines EVER right next to Spirit.. All they do is Charge charge charge for the literal necessities!!! Their planes and seats are the worst and are super ghetto. Everything is dirty and broke down all the time. Like NO! read more

Think of it as having a car with 300000 miles on it. It runs now, it'll probably get you from point a to point b, but you probably won't trust it to take a trip across the country. Quality of staff is great, organization is poor, corporate doesn't care about the passengers other than what's required for safety. The old car starts up this time, but might not get you home. read more

Horrible. Flight delayed 3 hours due to "flight crew restrictions". What does this mean? Pilots weren't scheduled? Flights were over booked, terminal was dirty and dingy My bag fee cost more than the flight. Cheap, cheap company. Nickel and dime you up the you know what. Don't do it! read more

I spend an average of 10 hours trying to book flights. Customer service is Chat and takes 4+ hours just to book one flight. DO NOT USE They also will charge 100 if they think your backpack is too large b/c only "children's backpacks" are allowed. Such a scam. Such a crime. read more

Hello, I checked at bag at the Frontier Airlines Baggage Check kiosk at Denver International Airport on July 2. My flight was from DEN to PHL arriving the next day. Upon arriving two of my three bags arrived, and the third did not. I reported the missing bags to the Frontier office in Philadelphia and received the file number above. I also had an airtag in the bag and from the time the bag left my possession until around the 26th of July the bag was at the Denver airport where I checked the bag. On July 26 the bag's location moved to the government building in Denver. This building is where Denver International Airport sends "lost items" that have not been reclaimed. The problem here is that I personally did not lose the luggage. The luggage was checked and tagged and lost by Frontier Airlines. Denver Airport found the luggage and instead of sending it to the Frontier Baggage Office at the airport sent it to a government surplus building. When this government surplus building receives baggage, they immediately opened the bag and remove all of the contents. I want to know why Denver Airport took a bag they found and instead of giving it back to Frontier so Frontier could get it back to me, because Frontier lost the bag, Denver Airport shipped it off to a government surplus store who EMPTIED THE CONTENTS OF THE BAG. I want to know why my claim is still open and not closed. I want to know how and when I will be reimbursed for the failures of Frontier and Denver International Airport. I want to be reimbursed for my sons' clothes I will never get back. A man at the government surplus store was nice enough to track some items for me. It is costing me $66 or so to ship four items back to me in Pennsylvania. I want to be reimbursed for the things that Frontier and Denver made no effort to find, and when it was found was sent to a government surplus warehouse instead of on a flight to Philadelphia. Please send me the name and contact information of a person I can talk to at Frontier. For weeks I have been calling Philadelphia AND Denver. They keep jockeying me back and forth between the baggage offices at each airport neither helping or claiming accountability for what, and the end of the day, Frontier airlines failed to do - find my bag and get it back to me. Thank you for your prompt attention to this matter. read more

Daniella in Denver was incredibly rude and professional and disgusting. My flight was delayed due to the line at the tarmac. I came to the gate a couple minutes past boarding hut before the flight take off. I understand if they can't open the doors anymore, but her attitude and demeanor was so rude and condescending and unprofessional for no reason. I have no desire to fly with frontier ever again due to this customer service she told me "you know what you can fuck off and go to customer service the doors are closed" when I just asked her what time the doors closed and how I could resolve this to go home. Happy holidays to her I guess. read more

Frontier Airlines is by fa Worst Airline Experience- Avoid at All Costs!r the most... Frontier Airlines is by far the most unreliable, customer-hostile airline I've ever encountered. The flight from Atlanta to Fort Lauderdale was abruptly canceled without proper notice Here's why you should NEVER fly with Frontier: No accountability: They canceled last-minute and offered zero meaningful solutionsjust a voucher for future flights (with their terrible service?). Hidden fees everywhere: What looks like a "cheap fare" becomes expensive once they nickel-and-dime you for seats, carry-ons, and even WATER. Abysmal customer service: Hours on hold, robotic responses, and no urgency to fix their mistakes. Save yourself the stress pay extra for ANY other airline. Frontier doesn't deserve your business. Date of experience: July 26, 2025 read more

horrible flight!! we left late when we landed we had to wait another hour and 20min waiting to get to a gate. i was on the plane for 5 hours and 20 min for a 2 1/2 hour flight. unreal. ridiculous. I have hip issues and sitting for long periods of time cause major pain. get your shit together frontier. I don't think I'll ever use yall again. read more

The worst experience flying I've ever had. Me and my Boyfriend went to go visit a friend and chose frontier to save some money. On our way, our flight was delayed. Okay, no problem. We got a message on our phones, and an email that it was delayed. We're at the gate about 35-40 minutes before we were supposed to board for the delayed flight. I notice it's getting later and we haven't heard anything about boarding. We talk to the gate agents, whom then tell us our flight left at the original time it was supposed to. We call frontier customer support. They told us "It is your fault for missing the flight because, they had said it on the intercom they were leaving at the original time." I'm Sorry, but if you've ever been to the Denver airport, in the middle of travel season you know how difficult it is to hear anything at all. We ended up paying $950 to fly southwest. They continued to refuse refund for the flight. What I don't understand is, you can message and email me that the flight was delayed, but you can't do the same to tell us the flight was actually going to leave at original time? That wasn't my only issue. The only good part, was the frontier staff in St Louis airport who were so extremely nice and understanding when I had asked for my luggage that was on the original flight. Shoutout to them.... On our way back to Denver, the flight was cancelled. Okay, fine. I call Frontier again to see if they had other flights lined up. They did, it was a lot later, and ended up having a lay-over in Vegas. However, that wasn't the issue. We had paid an extra $80 for assigned seats on our original flight, which they were not willing to accommodate or refund that AT ALL! Their flight attendants were extremely rude to other people flying on the way back, there were multiple times one of them yelled at a couple people for something so simple. All I can say, Is I will never fly frontier. I decided to fly instead of drive to save some money, and ended up spending that money anyways. We can also mention the fact that there were multiple damaged items in my bag! probably from them throwing it all around! read more

Will probably never book with them again. I think Maybe I'm just too old. The process is brutal and with my bad back it was too much. On a positive note the flight attendants were very nice and out of the four landings this weekend three were absolutely perfect. Good job pilots!! read more

This was thee most traveling experience i have ever had in my life! My 1st & last frontier flight, even if you all sent me a free ticket I wouldn't use it. Canceling all those flights right b4 boarding time 4 no obvious reason. The whole app, customer service & ck in process was horrible. Yall need to hire knowledgeable ppl & get that 3rd rate app up to par. read more

Frontier Airlines - My flights being canceled 45 minutes b4 boarding - Airlines Near Me - Denver, Colorado

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This is a complete joke over airline in their customer service desk they only have a single person helping. My flights have been canceled so many times and it has never been any type of compensation for my time. If you ever try calling the 1-800 number they no longer have real people picking up the phone it is so frustrating whenever there's an issue because there's no way of solving it I have downloaded the application and it does not work for everything that takes place. I will never recommend this airline to anyone. Please do not get scammed use a different airlines read more

Frontier Airlines - Airlines Near Me - Denver, Colorado

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Frontier Airlines Review Frontier Airlines was, without a doubt, the worst travel experience I've ever had. From the moment I checked in, I was treated with extreme rudeness and disrespect. I arrived at the Miami airport three hours early for my flight to Boston, and the staff member who assisted me was visibly upset, yelling at passengers, and completely unprofessional. My bag exceeded the weight limit by 7 pounds. I had two small empty bags and a backpack, and I asked to transfer items into the smaller bags to balance the weight. However, the staff member did not allow me to do so and insisted that I pay for the two small bags, claiming it would make no difference since the weight would be the same. In the end, I ended up paying over $300 in additional fees, and it felt like I was being taken advantage of. On top of that, the service was so poor that it made the entire situation even more frustrating. If it's up to me, I will never fly with Frontier Airlines again. They charge for absolutely everything and have no respect for their passengers. A complete disappointment! read more