United is a great Airline with a rich History of transporting customers all over the world. The heart of this Airline is their dedicated employees. From aircraft cleaners, baggage handlers, customer service Reps, Skilled Aviation & Ground Mechanics, to the Pilots and non-contract management that coordinates the global and domestic schedules of this United Team. I see bright Stars that shine through the unforeseen delays, misconnects and occasional human missteps that fall short of expectations. I have a great respect for those that make United rise above the trials & troubles that come and go. I especially have a great respect and honor for those hero's that were apart of the 9-11 tragedy that effected or our nation and the loss of souls on board both United and American Airlines, that fateful day in history. While there is always room for improvement, United continues to grow, reinvent and yet stay true to their values of Quality, Safety, Unity and emulate the excellence of service in the Friendly Sky's! Thank you United for your heartfelt dedication of Uniting our world! read more

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We used United Airlines on our most recent trip. It is one of the two airlines we use most often. Our experiences were different on our eastbound trip from that on our westbound trip home. Everything on our departing flight could not have been more perfect. We had a very new jet with updated interior seating. We left on time, the weather was very good and the staff could not have been nicer. The snacks are more meager than our other preferred airline, but the options suited most others seated near me. We had excellent help from TSA and from United as I used a wheelchair for airport mobility for the first time. I hope I will not need it for our next trip. We landed on time in Hartford at BDL and were met by our friends who were picking us up. We had not checked bags so we merely had to walk out the door to meet them. There had been plenty of room for our carryons. Our return from Hartford could not have been more different. We had booked the same class seats in almost the same row. These seats were older and the bottom cushion of my seat was broken or detached from the back cushion. The plane was so full, there would not have been an option to relocate, so I said nothing. They had to take a lot of carryons from the back rows of passengers and send them through as "checked." We did not have to relinquish ours, which played out later for those who surrendered theirs. We took off on time but we knew we were heading to Denver during afternoon thunderstorm predictions. The snacks were even more meager. When we got close to Denver, the pilot alerted us that there had been some storms and ground stops already and we would be circling for quite some time. He thought we had enough fuel to do so. We spent about 2 hours coasting and bumping over Texas and New Mexico, seat belt signs on all the time. None of this was United's fault, of course. But it led to much discomfort on the plane. Finally the pilot told us that refueling had become necessary so we were landed in Grand Junction to do so. We were not allowed off of the plane because GJT does not have TSA in the evenings. But at least we could get out of our seats, stand or walk a bit to stretch our legs and use what water and snacks we had left of our own supplies. The flight attendants had nothing more to offer. People with a nearby destination were able to call for pickup by friends since GJT had no rental cars, and never has one way rental options. Also, no checked luggage could be dispensed. About 6 people got up and left with only their carry on. The staff had no resources but were as nice as they could be under the circumstances. We finally arrived in Denver, a little after midnight, 5 hours late. I am not sure even a cancelled flight could have turned out better. They made the choice to fly, being optimistic. I was relieved to be home by 1am. I would never want to repeat this event though. Just bad luck, but a nicer plane and more snacks and drinks would have been nice. It is a guess on how to rate this, so I am giving the best guess for an average of the 2 flights. read more

I haven't flown United Airlines much before, but I had a wonderful experience with them. For starters, I got a random upgrade from my flight that was KC to Denver. Never happens. Everything was on time and the first flight crew was great. The next flight out, the crew was equally great, the boarding process was fast, and the flight arrived early. Hard to beat that. They also were offering a $1500 travel credit if someone gave up their seat, but on the heels on a fun but mildly exhausting trip, I couldn't rally for it. Just wasn't in the cards this time but I appreciate them not crapping out a low ball offer like I've seen from Southwest where they roll a few points onto your account. $1500 is a real, "we mean business" kind of offer which is a good sign. In an era of consolidated airlines and travel delays, this was a welcome breath of fresh air. I probably need more info to really gauge it, but glad to try them out recently. read more

Actually I enjoyed taking United airlines to Kansas connecting via Chicago O Hare then coming back through Denver. Smooth and friendly service despite the turbulence. Gracious and welcoming staffs. The pilots are awesome despite all those winds they landed beautifully. Note: 5E on flight from Denver to Sacramento, UA1268. Thank you United airlines. Highly recommended! read more

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Denver to Honolulu was great! Old 777-200 so old first class seats but they were clean and comfortable. Airplane was like a freezer at first but gradually warmed up. United's really improved catering. Had the preorder Denver special bison meatloaf. Decent portion and filling! Love the ice cream sundae for dessert! Didn't try the pre-arrival meal, but it was a Kalua pork sandwich, pasta, or a green goddess chicken salad. Our flight attendant, Peri, was amazing!! So attentive, always refilling drinks, etc. and super kind! read more

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I'm Delta Diamond. But Delta doesn't fly direct from Denver to Santa Fe. 48 minute flight if you're going fast, otherwise just over an hour. Similar to flying Nashville to Atlanta. I flew one of their small CRJ jets. And while I'm diehard Delta, United's CRJs are a million times nicer and more updated than Deltas. No janky seats that are broken and leaning backward even when not reclined. Nice, new upholstery. Very clean. And a better designed flight attendant galley. They even have an open and free snack shop in first class, with cookies, candy, etc. I didn't check a bag because it was only a 30 hour trip and I packed a backpack. Another nice thing is that unlike Delta's/West Jet's CRJs, you can actually fit your personal item under the seat. Flight attendants were kind and helpful. Pilots kept us informed. read more

I had a great experience flying with United Airlines coming from LAX to Denver airport. I also have a return flight to LAX and hope it doesn't get cancelled due or delay due to the coming storm. The United terminal here at Denver airport is big, I think it's one of their hub. It's also more updated because the Gate sign on the ceiling also shows the destination city on it. The plane was fine to me and the entertainment system seem to be upgraded because it supports Bluetooth so I was able to use my Samsung Galaxy buds earphone. The only issue I had was that it took forever to get my carry on bag at the carousel and I couldn't prepay for my checked bag in advance through the mobile app so I had to use a computer. read more

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This airline sucks! First delayed flight 3 hours, our connection was supposed to be delayed, instead of waiting an extra 20 minutes for us, they take off. Then can't find our bags, have to call their support wait 30 mins then they said pretty much we will send you to another airport port, or check flights from Denver. On hold and talking for another 30 mins. Then they book us a flight the next day and comp a room and meals along with a ride, good luck getting the ride! About 80 people waiting for Lyft, another 100 for uber, and guess what can't find a driver.find out our bags are on the next am flight so guess what no clothes either read more

My flight from Narita to SFO got cancelled. They rebooked me to Denver. It took 90 minutes to get to the gate. They were closing the door and had reassigned my seat. I had to argue to get my seat back. Now they have offered me all of $100. I have been flying with them back and forth to Tokyo three or four times a year since 2015. You need to do better. read more

Extremely disappointed with United Airlines. Our flight was canceled because the aircraft needed maintenance. I completely understand that safety comes first, but the fact that United's aircraft required maintenance should not become the customer's problem. This wasn't just another vacation for my wife and me. Our trip to Italy was 15 years in the making. We rarely get the opportunity to take a trip for ourselves, and our itinerary was already short. Now, because of this cancellation, we are losing an entire day of a trip we have waited 15 years to take. United's response? A $15 drink voucher. Thanks, but a $15 drink isn't going to make up for losing an entire day of a once-in-a-lifetime trip. We paid for hotels, transportation, activities, and planned everything around our original itinerary. More importantly, we can't get that lost time back. I understand mechanical issues happen, but United needs to take responsibility for the impact these disruptions have on its customers. A $15 voucher feels incredibly dismissive given the circumstances. United, you need to do better and make this right. read more

Flew on United out of Denver the other day and it was an attrocious experience! Flew on the super old and noisy 25+ year old 757-300 which was late coming into Denver causing a delay flying out of Denver. The seat cushions were pretty worn out and the Wifi was spotty as it kept on cutting in and out throughout the domestic flight over contiental USA... The food options were terrible at best. Drink and snack service started a good 45 minutes after we were in the air. I still can't believe how poor the food options are on a 3.5 hour flight in the US, especially on a flag carrier... The cabin crew were functional...they are quite different from the talented crew one would typically find in Asia. The highlight of the entire flight was that we landed a few minutes past our scheduled time, despite a late departure! read more

I used to flight United 2 decades ago for years...out of Seattle and they were wonderful. Denver team are nice and friendly. Since I only do carry on..can't say much on their new policy. Seats are definitely smaller (or I'm getting wider). Foods are okey, I tended to skip it most of the time. Only take it if sounds interesting. But for some reason for 4 flights from/to US to Euro, the flight attendants are lack of friendliness with fake smiles. But over all, not bad. read more

United Airlines - Airlines Near Me - Denver, Colorado

I flew United Airlines to Palm Springs with a layover in Denver. The good: Both flights had screens on the back of headrests and offered headphones. I loved being able to watch a movie. It made the flight go by quickly. The bad: the de-icing process takes far too long. Our flight was delayed in taking off by an hour because of this. When both flights landed at the airports, we had to wait 30+ minutes on the plane because we didn't have a gate. This was very stressful because I was nervous I wouldn't make my connecting flight. read more

Over priced and under served. Either lower your prices or provide better service. Its basic business logic. I with apparently the rest of the world and not a happy United customer. read more

During my recent flight from Florida, a United Airlines flight attendant exhibited extremely aggressive and rude behavior towards me. When I attempted to return to my seat after using the restroom, she snapped at me, stating I needed to wait, despite there being space for me to get by her. This was an unprovoked and highly unprofessional interaction. I attempted to identify the flight attendant, but another attendant, Beth, claimed not to know her name and later refused to provide it, despite my repeated requests. The offending flight attendant also seemed to intentionally conceal her name tag. I observed this same flight attendant acting rudely towards another passenger regarding trash disposal and noted her unhygienic practice of handling ice without gloves. This level of unprofessionalism and disregard for passenger comfort is unacceptable. I have never encountered such poor service, and this experience has significantly impacted my willingness to fly with United Airlines again. read more

United Airlines - Airlines Near Me - Denver, Colorado

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I have been flying United consistently for a couple of years now and find my way traveling between Phoenix and Denver quite often. I have had a consistent good experience with the Denver based team. Friendly and efficient. read more

I'm generally sympathetic w United, but when you can't open the doors, it is time to use the emergency exit... 30 minutes waiting for someone to open the door is inexcusable read more

United Airlines - 20 minutes sitting at the gate to find someone who can open the door - Airlines Near Me - Denver, Colorado

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It's disappointing when you work for A Wildland Fire company and your Medical supplies are stuck in luggage in Denver without any assistance. Priority claims filed and Denver baggage department has yet to reply. Fire season is here and fire equipment is unavailable. United Airlines-What's up with Denver baggage department? read more

I have CANCER and in the last 8 months have had 4 surgeries. We thought on the last one I would be clear, but it came back. Thinking I was going to be clear I made a reservation to go to Japan 5 months before the flight. I provided a doctor's letter with the cancellation and talked with their customer service department 3 times for 2 hours each and got nothing! Except UNITED will not refund the $4000 tickets. ZERO COMPASION form them. They haven't provided any services to this point - nothing like RAPING their customers! read more

Despite United.com's overweight bag policy of charging an additional $100 for a bag that was slightly the 50 lb limit, their your staff at DIA charged me $200 and would not accept my bag until I paid an additional $200. Their website clearly said $100 for a bag over 50 lbs but less than 70 lbs. It was pure blackmail & they were nasty about it in the process. There was no one at United who would help me. After the trip, I contacted United's Business Customer service. They initially claimed it was all about "limited space". Not true at all. There was a guy standing next to me checking 2 large bags that were just under 70 lbs. He was a United gold member. I was not. They gladly accepted his 60+ lb bags. United Business then wrote and told me that they had the right to charge me $200 for a 53 lb bag. No partial refund. Of course they could do a partial refund in the name of good customer service but chose not to. I would never recommend United.com to anyone. Watch out for their "variable" rules. read more

Layover between Ontario, California and Colorado Springs, Colorado in Denver... Even though the flight was at 5am and I had to be at the airport at 3am, I was alright. I got to my destinations on time; my luggage wasn't lost; and the personnel were courteous and efficient! My seats were assigned to me, and they were satisfactory. The flights were short enough to not need to use the restroom. The only downside was that I would be charged for a carry-on bag. I stuffed everything into my check-in luggage before I got to the airport. I still had to pay $40 for my check-in bag - which I paid online since United Airlines texted me a few times to check-in for the flight. I also received texts to update me on the gate change and that the flight was on time. Overall, it was an uneventful experience. I didn't get to select my seat, but I'm glad that the seats are assigned! read more

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Denver is one or the United hubs and a fairly frequent stop and grudging layover for me. Who like connections anyway! The travel gods were kind to me on this trip and the flights were all on time. I find their service consistent and good. read more

United Airlines - Airlines Near Me - Denver, Colorado

They told us that the overhead bins were full. We were forced to check our bags in. When we got on, there was storage space available.

Great Trip from Denver Airport to Sacramento Airport, Upgraded to First Class and meal was nice and hot! service great , seats comfortable and the flight home was nice. No Delays and the weather out was a lil warm for December. read more

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I really enjoyed my experience with United Airlines in Denver. The seating area around the gate was plentiful and comfortable. The gate agents were very professional over the PA every time they made an announcement. The boarding process went smoothly and the entire terminal is beautiful with lots of glass windows. Our flight departed on time. There are many shops and restaurants around the United gates for those wanting to get a souvenir or a snack/meal. read more

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There was a computer problem when I booked my flight online using my Mileage Plus miles. The computer selected May departure instead of March--repeatedly. Finally, when the "March" departure was showing, I chose the flight. Later, I discovered that the United computer chose "May," not March. I called United to fix the problem with the ticket for a March departure, and they charged me MANY THOUSANDS OF MILES FOR FIXING THEIR COMPUTER ERROR and refused to refund the miles they stole. read more

Don't recommend flying with United Airlines in Denver! Staff isn't nice, helpful, or makes the airline experience any less of a hassle! Not to mention, overpriced! read more

Chose united to fly from Hawaii to Philadelphia Made it to Denver. We started to leave Denver and had to return back to Denver because they said we had to much weight. We get back to Denver and pilot says there was luggage that didn't belong on this flight. So it took them 30 minutes to unload this extra luggage. We were about to leave then pilot says we no more enough gas to make it to Philadelphia so now we been sitting here in Denver on the plane for over an hour waiting for them to get their shit together. Just a heads up fuck united fly with delta or American. United airlines you disappoint ed us once again. So farewell to united Only flying delta or American or Hawaiian airlines. They only get one star cause I cannot give them zero stars it won't allow read more

Stupidest fucking airline ever. Denver airport 4 gate changes. Our plane on tarmac for 2 hours with several empty gates. Employees confused. For the millions of dollars these idiots get paid, they should have better service. I see a bankruptcy soon. It's not even a holiday!!! People have lives American. Are you owned by Trump? read more

Excellent check-in experience! Even before I went to the kiosk to get a printed boarding pass and get my luggage tags, Robert came up and assisted without asking. I then went to put my bags on the conveyor belt, didn't even get in line when Carla called me up to get my bags. From start to finish, it took less than 5 minute! Awesome! read more

So, where to start, we left Las Vegas late for no reason . Then while airborne they tell us there are thunderstorms in Denver that is going to cause us to be late by 45 minutes. It is June btw. Next we land 50 minutes late and it takes the airport 25 minutes to get the door open so of course the ac was off with 90+ degree temps outside. No apologies for being late or lack of ac or anything just basic they told us "we can not help you with flight information see someone after you depart the plane". Poor service, this airline is worse than Spirit, at least you know your flight is 50/50 that it will be on time. Never flying Untied again. People stop getting crappy service for top prices!!!!! read more

Was in first class from Phoenix to Denver and I might as well been in economy. Economy was served completely before I was given my first drink. A complete waste of money paying for first class. I will never fly United again read more

1 Star -- United Airlines If I could give zero stars, I would. United Airlines continues to deny extending valid tickets, even after taking your money with no usable options or recourse. Life happens--plans change--and most airlines have adapted with at least some flexibility. Not United. I tried working with their customer service multiple times, and each time was met with the same canned response: no extensions, no exceptions, no help. They keep the money and leave you with nothing. It's incredibly disappointing to see such a large airline operate with so little regard for customer care. I won't be flying with United again, and I suggest others think twice before trusting them with their travel plans--or their wallet. read more

The desk lady who was checking us into our flight to Dubai informed us that we couldn't travel with our sports equipment, the manger then came to tell us we should have done our research despite the fact we've flown united hundreds of times to different countries and never had an issue, she then proceeded to walk away without offering any help on rebooking with one of their partners that would fly with or sport equipment. Then when we went to rebook on another airline united wouldn't refund us our money to pay for our new flights. We ended up finding flights with Turkish airlines who is partnered with united and would have most likely been the plane we were on with our original booking. read more

Didn't even know you could review an airline on Yelp...though, maybe you shouldn't be able to, since this is just a random log of individual complaints, some not even related to Denver operations. I take United often from Denver. Of course like any airline, things have gotten less comfortable and more fees over the years. But United has consistently efficient service, good pricing, and tons of destinations. They continue to improve the landside experience with kiosks that just work and well designed bag drop for people who have already checked on and just need that. The award program has good redemptions despite being a hub. The lounges have gotten way better. read more

I have had reasonable good experiences flying with United. Then I took my elderly parent on a trip, I called 26 hours in advance to have a wheelchair waiting for us, and they failed to do so. I talked to a live person who supposedly updated our reservation. Apparently if you are not on the list you have to wait to get a wheelchair and unfortunately none of the electric carts were running on concourse a and a wheelchair did not show up to help us get to the end of concourse c. I will definitely think twice taking United if I need special assistance. read more

There is a reason why United has a 1 star review. No apologies for a 2 hour delay. Justlip service from a on board attendant.

Flights from Reno to Missoula diverted us to South Dakota and then sat there for two hours while they did whatever they were doing. Lied stating the Denver airport was grounded we could see all planes taking off and landing on flight radar. They had one angry woman in Denver trying to accommodate hundreds of displaced people this hub and airline is the worst read more

Why can't flight attendants give out headphones right away? On my last flight I had to ask as they weren't going to pass them out at all. Sound is terrible and only one side of headphones was working. read more

My flight was supposed to leave at 7:10 and now it is 10:20 and they are asking 5 people to leave due to a weight limit. read more

United Airlines - Disappointment - Airlines Near Me - Denver, Colorado