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    United Airlines

    1.7 (969 reviews)
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    Christopher T.

    I used to flight United 2 decades ago for years...out of Seattle and they were wonderful. Denver team are nice and friendly. Since I only do carry on..can't say much on their new policy. Seats are definitely smaller (or I'm getting wider). Foods are okey, I tended to skip it most of the time. Only take it if sounds interesting. But for some reason for 4 flights from/to US to Euro, the flight attendants are lack of friendliness with fake smiles. But over all, not bad.

    20 minutes sitting at the gate to find someone who can open the door
    Alan R.

    I'm generally sympathetic w United, but when you can't open the doors, it is time to use the emergency exit... 30 minutes waiting for someone to open the door is inexcusable

    7.27.24
    Nadine C.

    Layover between Ontario, California and Colorado Springs, Colorado in Denver... Even though the flight was at 5am and I had to be at the airport at 3am, I was alright. I got to my destinations on time; my luggage wasn't lost; and the personnel were courteous and efficient! My seats were assigned to me, and they were satisfactory. The flights were short enough to not need to use the restroom. The only downside was that I would be charged for a carry-on bag. I stuffed everything into my check-in luggage before I got to the airport. I still had to pay $40 for my check-in bag - which I paid online since United Airlines texted me a few times to check-in for the flight. I also received texts to update me on the gate change and that the flight was on time. Overall, it was an uneventful experience. I didn't get to select my seat, but I'm glad that the seats are assigned!

    Sunil R.

    Denver is one or the United hubs and a fairly frequent stop and grudging layover for me. Who like connections anyway! The travel gods were kind to me on this trip and the flights were all on time. I find their service consistent and good.

    Michelle M.

    Great Trip from Denver Airport to Sacramento Airport, Upgraded to First Class and meal was nice and hot! service great , seats comfortable and the flight home was nice. No Delays and the weather out was a lil warm for December.

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    6 hours ago

    There is a reason why United has a 1 star review. No apologies for a 2 hour delay. Justlip service from a on board attendant.

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    8 months ago

    As usual. Never a wheelchair available. If "Good Leads the Way", United needs to do better.

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    Ask the Community - United Airlines

    Review Highlights - United Airlines

    I wanted say a big thank you to the United staff and customer service.

    Mentioned in 10 reviews

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    Frontier Airlines - Seats and gates for arrivals and departures

    Frontier Airlines

    1.4(5.6k reviews)
    0.7 mi

    **Call $ +1 (888) 559-65.11 ** (U.S) to reach main Airlines customer service representatives…read moreanytime, (day or night). This 24/7 toll-free number is commonly used by travelers for flight bookings, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other general travel-related support. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

    **Need 24/7 immediate assistance, *Call Airlines at* +1 (855)~657~32.29 *phone number. They can…read morehelp with booking management customer support, flight changes, and flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

    Photos
    Frontier Airlines
    Frontier Airlines - Rude associate

    Rude associate

    Frontier Airlines

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    JSX

    JSX

    3.9(7 reviews)
    23.5 mi

    If you fly into places they serve, JSX is great. I went from Burbank to Boulder. Ca to Co. The…read moreLos Angeles staff was helpful and nice. I arrived early and sat in the lounge. It's a rather plain room, chairs, coffee/tea, and tables. Feels a bit like a break room for staff. The plane was clean, albeit a bit old. Flight crew was great, checking in often, without being a pest. WiFi worked solid the entire flight. The in flight service is an ecological nightmare. Everything has single use plastic. For a yogurt, I got a plastic spoon, knife, and fork. This on top of the plastic cup and two levels of plastic lids. A bottle of water was a tiny plastic bottle, and it soon felt bad to get anything more. My kid needs me to leave a planet to enjoy, not save. The Colorado ground crew was good. One guy was outstanding. I believe his name was Connor. He went out of his way to acknowledge people and help them. I watched how he did this with his colleagues too. If I were hiring, he's the type of employee I would try to steal. When I arrived into Boulder, the ground crew was less than pleasant, minus the previous mention. But when I flew out the entire ground crew was friendly and nice. The lounge isn't. It's just the lobby for everything, not just JAX. The coffee/tea machines were not on and are little more than the smallest Kureg one can buy. Back on the plane, service was top notch. We did leave two hours late. The plane was too heavy, given the luggage situation. (Some folks had a lot, and it looked heavy.). They got everyone's body weight and calculated if we were still too heavy. If we were, they would have to stay on the ground and burn off fuel. Great, more waste. Thankfully, some skinny people saved us and we left, arriving home two+ hours late. So it goes, it was still better than dealing with the crowded airport. The people make this business, so I hope they are taken care of well.

    Easy, fast and a pleasurable way to fly, none of the commercial airline treatment. Arrive 20 mins…read morebefore boarding, luggage, alcohol and Skylink all free. Leg room, spacious seats and easy departure when you land. Such a great experience.

    Photos
    JSX - Not JSX Plane

    Not JSX Plane

    JSX - Texas water.    and a tiny tiny plastic bottle. Like, two sips and it's gone.

    Texas water. and a tiny tiny plastic bottle. Like, two sips and it's gone.

    JSX

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    Spirit Airlines - Need I say more... Worst airline I have ever been on.

    Spirit Airlines

    1.5(528 reviews)
    0.6 mi

    I had insurance for Spirit Airlines, and I couldn't take the flight due to my grandkids was sick…read morewith Covid19 and the mother didn't want to let them fly so I had to cancel the trip, I was ok with it as I had insurance on the tickets, so I contacted the customer service to get my money back they said I can give you a credit back - I was ok with it then I was going to use the credit to go see my Grandkids in Florida (I live in Colorado) and when I was booking it there was no flights in Colorado I was like what!!!! then I found Spirit don't fly in or out of Colorado any longer. so I called and wrote Spirit to get a refund as they no longer fly out of Colorado, they said no they will not give me a refund I told how I am to use the credit if you don't fly in or out of Colorado it didn't matter to them so I have credit still of $1,177.77 and I can't use it. if anyone wants to buy the credit off me, I will be more then grateful I will take $800 for $1,177.77 - I really need the money as I just buried My Mom and it was a lot of money, I mean a lot of money. if there is someone on the Spirit team that can help me please I need my money

    I bought tickets on Spirit because I had points to use and they were best spent here. Sadly, I…read moredislike Spirit for its nickel and dining on checked and carry on bag fees. You even need to pay for a seat assignment if you want to ensure you sit with your friends and family. I avoid Spirit whenever possible.

    Photos
    Spirit Airlines - Seriously? Wonder what signage they have in the cockpit.

    Seriously? Wonder what signage they have in the cockpit.

    Spirit Airlines - Uff.. That looks comfy!

    Uff.. That looks comfy!

    Spirit Airlines - Surprise! I hope you don't need your personal space, haha. That foot was getting a little too close to my arm for comfort.

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    Surprise! I hope you don't need your personal space, haha. That foot was getting a little too close to my arm for comfort.

    Southwest Airlines - Decent legroom

    Southwest Airlines

    2.8(671 reviews)
    0.7 mi

    ****Call phoneNo is $$ +1 || 8 5 5 || 6 5 7 || 66.O0****. This line is open 24/7, so you can…read morequickly connect with a real person . As an Emerald member of the oneworld alliance, I have always received complimentary seat selection on partner airlines--until my recent experience with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two-seat row. When my wife and I boarded, we discovered the row actually had three seats. Nobody pays extra for a middle seat. My assigned seat, K6, had no cushion whatsoever. I had to stack pillows and blankets to avoid severe back pain. The customer service experience was equally frustrating. I called the number provided, was transferred repeatedly between Detroit, Chicago, and other offices, and received conflicting information each time. One representative directed me to another number, who then sent me back to the original one. Eventually I got the information I needed, but only after an exhausting loop of transfers. Onboard, the plane itself was attractive and most flight attendants worked hard. Unfortunately, many passengers behaved poorly--loud, rude, and inconsiderate--and cabin cleanliness was unacceptable. The lavatories were dirty after only a couple hours in the air: urine on the floor and clogged sinks. For a carrier of this profile, that level of sanitation is shocking. This was the most incompetent and disappointing airline experience I've had. I will not fly Royal Jordanian again. I would rather pay more or take a longer route than endure this service again.

    *Call main assistance (Toll Free) phone number is 1(8 55)|657|66.00 available anytime (day or…read morenight). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again *

    Photos
    Southwest Airlines - Oklahoma City Fire Department Search and Rescue was on our flight returning from training

    Oklahoma City Fire Department Search and Rescue was on our flight returning from training

    Southwest Airlines - Sunset flight.

    Sunset flight.

    Southwest Airlines - Leg room

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    Leg room

    Delta Air Lines - Meal on Korean Air - Delta partner

    Delta Air Lines

    2.9(143 reviews)
    0.7 mi

    I used the dedicated priority screening, and--unlike in NY--didn't need to remove my shoes or…read moreelectronics, because "we have the fancy x-rays." This was GREAT! Zipped through security. Had gotten there extra early, even though the TSA website indicated short wait times at DIA. Boarding was easy. Sank into my seat and ordered tonic water to stave off leg cramps. The ONLY annoying aspect of this trip was the constant interruption of announcements, perhaps ten before takeoff. Flight attendant was masked. I read lips. I didn't note my lack of perfect hearing on my account, because I don't like people shouting at me. The mask made things slightly more difficult, but we communicated by her pointing at things and me speaking. It was fine. Lunch--cold salmon salad--was delicious. The wine was a generous pour, and I was able to sleep. Which was the desired outcome. I was exhausted. Entertainment selection, again, was okay. I didn't find any movies that I wanted to see, so watched SVU instead. The flight took off on time, and landed on time, too. All in all, a very enjoyable experience for a once-devoted Southwest flier. This beat "Choice Extra" hands down, and cost very little more for many more perks. It seems like a no-brainer.

    I do like flying Delta but it seems there have been more delays on this airline than normally. Our…read moreflight was to board at 6:15am but here it is 7:35 and still sitting here not boarding yet. I understand there are delays but this time it was due to NO Pilot...

    Photos
    Delta Air Lines - Welcome to your jet.

    Welcome to your jet.

    Delta Air Lines - Breakfast on ICN-DEN route

    Breakfast on ICN-DEN route

    Delta Air Lines - It's 4 dark 30 and my flight has a mechanical.  At least I'm not alone .

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    It's 4 dark 30 and my flight has a mechanical. At least I'm not alone .

    British Airways

    British Airways

    2.3(21 reviews)
    0.4 mi

    I travel quite a bit and recently had a trip to London for work. My return flight was booked on…read moreAmerican but somehow was serviced by British Airways. I arrived at Heathrow hours early as I shared a cab with a coworker and his flight was much earlier. I could not check in on the app or on the website in the day prior, so I stood in line for close to an hour at the American window where they told me I was actually flying BA (my travel record showed American) and I needed to go to another terminal. I got to that terminal and tried to get in line to check in but BA employee said I needed to use the kiosk. I explained I was unable to check in on apps or online and needed an agent. They insisted I try the kiosk first. Unsurprisingly.. it didn't work. I was allowed to get in the check in line with an agent where I stood for the next almost 2 hours. Yes, 2 hours standing on a concrete floor. My back was screaming (old people problems, I know). I finally got up to an agent who said I wasn't able to check in because I needed to show my visa. I pulled up my British electronic visa and she said "no love, your American visa".. while holding my American passport in her hand. I explained I don't need a visa because I am an American returning to my home country. She looked confused but decided she needed to call someone to help. I stood while she was on hold and transferred around to different places who eventually told her it was an issue in the system today and they would remove the error. She then told me I had no seat on the flight because it was oversold and they couldn't guarantee I would get on, so they may have to book my on the next flight which was the next day or would need to look at another airline for me. She gave me a boarding pass that was or standby and said to hurry to the gate to try and get a seat. I got in the security line and about 15 minutes later, I was up.. I scanned my boarding pass and it errored out, not letting me through. An employee told me I had to get in a different line to see what was wrong with my boarding pass. I stood in anther line for a good 40 minutes. Once I got help, they told me I couldn't get through because I don't have a seat and would have to fly standby. I explained, yes.. that's why I have a standby boarding pass. It says standby on it. She said it wasn't standby in the system and it needed to be fixed, so she had to call someone to assist. Another 15 minutes later and they couldn't get it to work and I was going to miss the flight, she said she would take me through a different security line so I could get to the gate. She did that and I had to take a train to get to the gate, which wasn't working for about 5 minutes because it was having a "security sweep" with officers and dogs going through it. I finally got on the train, got off at the right place, ran all the way to the gate as they were boarding. Asked if they had a seat for me, and they huffily said they did but I almost didn't because I waited so long to get to the gate. Are you kidding me? I got on the plane and will be happy to never fly British Airlines again. I guess all the great luck I've had traveling was made up for on this trip. Just terrible.

    So I took British Air Ways from Denver to London and I had a good time! The movies were user…read morefriendly I found what I needed! I got a free bloody Mary they made for me! I ordered the salmon and it tasted good! They seated me by some adults and not by crying baby that has not popped their ear drums because of the pressure! After the movie I slept for the rest of the trip and it was a 9 hours! Do I recommend it! I do!

    Photos
    British Airways - Tickets for flights may be purchased at the ticket counter, however only for the day of departure.

    Tickets for flights may be purchased at the ticket counter, however only for the day of departure.

    British Airways - Flight departs out of Gate A37 out of the A Concourse.

    Flight departs out of Gate A37 out of the A Concourse.

    British Airways - Boeing 777 currently serves the route. In April 2015 a Boeing 747 will operate the route.

    See all

    Boeing 777 currently serves the route. In April 2015 a Boeing 747 will operate the route.

    United Airlines - airlines - Updated May 2026

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