I went in to shop for a birthday gift for my niece and nephew. Beautiful store, high quality merchandise, friendly and very helpful staff. They guided me to find the right gifts in a short period of time. Couldn't be happier with the experience. read more

Very sweet little store with a great selection of toys, clothes, and gifts. Will definitely be revisiting!

This is one of our favorite places to shop for my girls. They put a lot of thought into their buying and know their merchandise well. They actually carry clothes to fit tougher sizes. Yes, the prices can seem higher, but the clothes are very good quality and the sales are great. They fill a big hole that the catalogues (boden, cwd, etc.) are trying to fill. But here you can try things on and get great help. Fabulous baby gift selection. It's where all those beautiful baby brands are. We have always had great customer service - including finding the right matching dresses for three very different little girls. Be sure to save a little time to check out the bookstore next door. Small, but great, used kids books. read more

Really poor customer service here. I went in to buy some shoes with my daughter but the sales lady was less than enthusiastic to help us and very unfriendly. My questions were all countered with short, curt answers. Ultimately, I got the feeling that my social status was not up to their expectations and I was being looked down upon. Is this all of Concord? read more

I went to Fritz and Gigi today to buy a Baptism outfit for my son and had the most amazing experience! The store owner Tina helped me with sized and even helped with trying on different sizes. Katie one of the sales associates was also extremely helpful with helping complete the outfit. The best service I've received in quite a while....not to mention the beautiful and unique selection of clothes, books and accessories! read more

This store is amazing. My grandchildren have quite different body types and there is a wonderful selection of lovely clothes for all of them. I appreciate being able to find the outfits they wear all year. The prices are better than many high end places and the quality is superb. The staff is always helpful and works hard to get the girls what works best for them. I bought most of my daughters' clothes at Kussin's 30 years ago and am still a satisfied customer. read more

I love this beautiful children's clothing store in Concord. When I need a gift for a new baby or young child, I always come here and find something adorable. The selection is unique, quality is great, the staff are super helpful and there is even free gift wrapping. Parking is easy - just across the street - and there are lots of other fun shops nearby. Head down the path beside the store to find great coffee out back at Haute Coffee. read more

I love this store! They have gorgeous clothing, it is well organized and everything is so beautifully displayed. The owners have clearly put a great amount of time and effort into making the store inviting and accessible to all customers. I can wheel my stroller around every display spot and not worry about knocking things off. Initially, I went in to just browse and received smiles from all the salespeople as well as a held door for my large stroller. They let me explore the store at my own pace but did let me know they were available if I had any questions. What a great store to find timeless children's clothes and gear that will last for generations! Lots of soft, 100% cotton clothing and many things made entirely in the USA. In the end, I made a small purchase during this visit and received top quality service. There was no judgement about the amount of money I spent, just gracious smiles. I plan to happily return to this shop whenever I'm looking for a cute outfit or charming gift. read more

This is simply the best children's shop for apparel you will find. From your initial introduction to what was formerly known as Kussin's, Inc., The Children's Shop (now known as Fritz & Gigi, The Children's Shop), the exterior greets you with a refinement and delight that is seldom seen elsewhere. Once you open the door, you know you are someplace special. A renovated historic storefront, you feel as if you've stepped into someone's parlor and the beauty and brightness of the clothing greets you immediately. There is no warehouse effect here. Small rooms guide you from one interesting piece of clothing to another and if you are a parent of small children, your mind slips into thinking about the next special occasion on the horizon that would require a dress or crisp attire from Fritz & Gigi's. I love shopping here at Christmas time. You immediately feel the festive atmosphere and if you didn't have any clear idea of what you would like for your own children or others upon entering, you do before you leave. The accessories are also top notch and unique." Courtesy of www.theconcordlife.com read more

Fritz & Gigi - Fritz & Gigi's, Main Street. Courtesy of The Concord Life - Children's Clothing Near Me - Concord, Massachusetts

I must agree. They are not friendly!! Actually, borderline rude. They must think that simply being a business in Concord is enough of a draw and they simply don't need to even be bothered to say hello. The clothes are stunning and stunningly expensive. read more

I went today to look for a Christening outfit for my grandson. I was led to a tiny rack at the back of the store. The clerk showed me one item for a boy, and when I pressed her for other choices, she produced one other, then went back to chat with her co-workers. I was the only customer in the store. I guess that ignoring customers is more important than actually selling anything. read more

Just following up nearly two years after my 2 star review. I wanted to say that I continue to shop at F&G because it is convenient and because I can always find a special gift there. Just last week I had a very pleasant experience; Louisa helped me choose two gifts, and though not terribly chatty, she was gracious and warm. Thanks for that . . . read more

This store is beautifully laid out and merchandised and the selection of clothing is impressive. However, both times I have been in the sales staff have made me feel entirely unwelcome and I will not be going back at this point. It seemed as if I perhaps didn't fit their image of the wealthy Concord clientele they prefer so I wasn't offered the help others in the store were receiving and both women working could barely answer my friendly questions, much less smile or act like they wanted my business. I went in today looking forward to patronizing a local business and instead I will make my purchases elsewhere today and in the future, and I'd recommend others do the same. read more

The best around! I needed three gifts today and had 15 minutes to do it. I got beautiful things, great service and gorgeous packaging! Worth the trip for sure. read more

This store is my favorite childrens clothing store! I love shopping for my children here because the selection is unique and of really good quality. Although the prices are a little high, I always find that it's worth it because the clothes wear and wash well and last until my children grow out of them. The customer service is awesome too! The employees are always eager to help and give great advice. I was in the store today and got one-on-one help the whole time I was shopping. If you come in with a budget, the employees are always happy to work with you to find something that's within your price range. I always have an awesome experience at Fritz and Gigi and I would definitely recommend checking it out! read more

I shop fairly frequently at Fritz and Gigi for my boys. They have an excellent selection. Their staff have always been helpful and friendly to find additional sizes or make suggestions. Recently, I had an issue with an outfit I bought there- a hole opened in the seam after 1 wear/wash. They exchanged it for me immediately without any questions or issues. read more

I have been shopping here for many years. My mother used to shop her for me too when it was named Kussins. Its my go to spot for baby gifts and for my childerns clothes. They always have what i'm looking for! Also its hard to find great customer service and Fritz & Gigi is one of the places where everyone is friendly and willing to help! I love this shop and recommend it to anyone who is in need of great quality gifts! read more

Lovely store, great selection of merchandise. The sales staff was extremely friendly and helpful. I only bought one item for around $20, but they gift-wrapped it for me. I will definitely be going back, especially with the holidays approaching. read more