I don't like giving 1Star reviews but unfortunately, this location earned it. Went here with my family for what I thought was breakfast because that is how they advertised it online. We quickly found out that they only served lunch and dinner. After COVID-19, they stopped serving breakfast options. Took me a while to figure out what to order but settled for the mac & cheese kids meal that came with an ice cream Sunday, the lunch special (turkey club + soup) and the happy ending cheeseburger. Nothing to really write about because it was decent. The servers and host were nice and kind, however this franchisese / establishment has sadly run its course. The prices don't justify the quality of the food. It's practically a low-tier diner. read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Metuchen, New Jersey

Came in today for sundae's. Staff was sitting with their shoes off at the back of the restaurant. There was one waitress working and I did have to ask her for a menu after seating ourselves. We ordered two sundaes which came with plastic spoons, one of which wouldn't scrape the bottom of a medium sundae cup. Halfway through, we had to ask for water which was provided to us in a paper cup. Two other tables have been greeted and seated and have real silverware and real cups. I was hoping to provide my son with a similar experience I had when I was younger at Friendly's. I will not be back. read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Metuchen, New Jersey

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Great food!! Nobody beats their ice cream and best of all the customer service is exceptional

I was there last night to get ice cream. They said they were closing for good. I was one of their last customers. A childhood memory gone.

The inside is old school Friendly's but kind of cozy in my opinion. Red and wood, with booths. The server was really nice, very efficient, and food came fast. Great time overall. read more

Food was excellent the kids menu was excellent and the service was fabulous ... definitely a place to go with kids and enjoy family time ... friendly's has always been our go to when our children were little, and now we enjoy the same with our g'children ... I hope they always remain ... one thing they need to bring back is the original strawberry topping and NOT this "strawberry jam" garbage they put on the Jim Dandy sundae today ... ruined the entire iceCream sundae! read more

Oh my lord. AC is either broken or they don't wanna pay to put it on, roof caved in the bathroom it was closed. Mosquitos and nats flying rampant throughout the whole place. Food was beyond awful. Worst food I've had probably ever. Boneless wings were NASTY!!! NASTY!!!!!!!!!!!!!! I was just saying Wow to myself throughout this whole experience. God awful please close this place down now. Why would they close the old bridge location and leave this god forsaken location open? Cook in the back was wearing a tee shirt shorts no hair net or glove. Real nice guys!!! NEVER COME HERE! read more

We got seat at 8:40, we ordered veg food, we were served chicken. After some time manager came and told us they are closing store, and hence can't server any food and was sorry about serving chicken read more

The food is fresh, priced well and good especially for the kiddos! Great summertime treat! The service is nice too.

Victoria, my friend... this review is for you and your minor colleague, whom you tried to defend all evening. I made an order this evening and the so-called minor made me wait, I understand it's a busy day, doesn't mean I deserve a rude answer. Victoria, who was at the counter tells me, I can't talk to a minor. So, I started telling Victoria how this was a bad experience (COZ, I CANT SPEAK TO THE MINOR) ... But still, this minor intrudes in the conversation between me and Victoria and tells me, he doesn't care if I gave a bad review, and he doesn't care about anything.... Pathetic service and unapologetic people and the don't care attitude is very disturbing... read more

If you've ever wondered what it's like to dine in the seventh circle of hell but with more mosquitos, Friendly's has you covered. I walked in hoping for ice cream and childhood nostalgia, and left with mild emotional trauma, two bug bites, and a deep distrust of ceiling tiles. Let's start with the ambiance: Picture a rundown middle school cafeteria after a natural disaster. The air was thick with sorrow and possibly expired ranch dressing. There were flies dive-bombing my fries like it was D-Day. I swatted a mosquito the size of a golf ball off my burger and it looked offended. Now, the food. Oh lord, the food. I ordered chicken tenders, and what I got could only be described as prehistoric fossils lightly dusted in regret. The fries were soggy, like they had taken a short bath in someone's tears. And the ice cream? It tasted like freezer-burn and despair. I've had better dairy experiences from expired gas station yogurt. Also, no bathroom, because apparently the ceiling is sinking in. Which was not only horrifying but confusing--how does a ceiling sink?? What kind of gravity-defying curse is this place under? I considered asking for a mop bucket to pee in, but even that felt too classy for the situation.Final verdict: This place is like if a Chuck E. Cheese was hit by a plague and never recovered. I am now leaving friendlys with a need of a tetanus shot and a priest. Would I return? Only if it's to film a horror movie. read more

I decided to go here with my wonderful girlfriend and when we ordered are food there was ballsack hairs sprinkled on my grilled cheese. The waiter said it was on purpose because I am an eagles fan. GO BIRDS....the restaurant also looks like shit . Worst friendly ever. I wanted to smack the waiter and scream E A G L E S eaglesss. But I have respect... go birds . read more

We showed up at 10:50 on a Saturday for breakfast. They stop serving breakfast at 11:00. The server asked our menu choice. saying we could not order lunch till after 11 and they were already putting away the breakfast items. We opted for breakfast. The server sighed and from the next table said" There's always someone who shows up just when breakfast is over." I would assume since the parking lot had 5 cars and only 3 tables with guests, she would have been excited to have any customers. Friendly's is not so friendly! read more

Inattentive service and below average food for a casual friendlys stop. Most customers had to talk directly to kitchen staff to receive food. Took hours to receive the menus, order 2 sandwiches, and receive said sandwiches, with only one other table being filled in the restaurant. Issues with getting water refills and the check. I hate to leave bad reviews but I need to warn others- this place isn't a functional food establishment read more

I'm not sure what took me so long to have real food at Friendly's but I have been missing out! I love Friendlys ice cream, but I have never thought to try any other items off the menu. The service here is really good. I went on a Saturday and surprisingly it wasn't busy at all! Our server was attentive and gave recommendations when I asked for it. Most of the food was under $10 and that was a plus for me! For my meal I decided to go with a combo which includes a menu item, and ice cream. I ordered crispy chicken wrap with honey mustard, waffle fries, and cookies and cream ice cream. I was pleasantly surprised with how fresh everything tasted. I will definitely be returning to try out other things on the menu! read more

Friendly's - Crispy chicken wrap with honey mustard on the side, and waffle fries! So good! - Ice Cream & Frozen Yogurt Near Me - Metuchen, New Jersey

this restaurant has Roaches. I ordered a BLT and when I turned the sandwich over there was a dead roach in the bread. totally disgusting

Had the fried clam platter for takeout...was ready on time, hot and fresh. Clams were cooked perfectly. A very pleasant surprise!

This place has been around my whole 54 yrs of life. It was our first job as kids , our grandparents use to take us there . I live in Texas now so i only come in when in town. Thanks Friendlys for still being around. I must admit as kids we loved the Jim Dandy and banana boat . At 54 i can not eat that stuff lol ... #childmemories read more

Actually, I can't rate the food because we didn't get any. When we walked in, the server didn't greet us or smile, just asked if we were there for breakfast. We said we were. She said we had five minutes before breakfast ended. I said we could have lunch. She replied we'd have to wait five minutes. So we said we'd have breakfast. She plops the menus on a table and walks to another table and says loudly, "This happens every time. Someone comes in wanting breakfast when we're putting everything away." Now all three tables (yes, there were only six customers there) are staring at us as if to say, "How dare these people walk in here wanting breakfast on a late Sunday morning!" By this time, the server had disappeared, I guess to complain to the kitchen. We left. This was my first visit to a Friendly's. What a name! We won't try it again. read more

Has been going down hill for years. Went in at 830 and was told dining room was closed, really? 8:30 when you close at 9, how lazy could you be read more

i had an incredibly horrible experience here. i understand that businesses can be understaffed but that is now excuse to be blatantly rude to customers. to begin with, my partner and i had to sit ourselves at a table because no one could walk us. i wasn't too upset because i get that friendly's in general is struggling but the problem lies within the service i received today. to begin with, our server was extremely rude. not once did she greet us with a smile or even ask how the food was. when i asked for water initially, she told me it was charged. i tried to not make it a big deal but upon asking another employee i discovered that the water was free. my server glared at me and said she had told us thought initially... i felt so incredibly horrible at that moment. this crossed a line. i accidentally knocked over my water and it spilled entirely on my partner and i's laps. not only did we have to clean it up ourselves, which would have been fine if someone had at least offered to help, but the employees stood and watched. no one even offered any other paper towels for us, real nice... the server then came and took the plate and said i'll just take this. she didn't even ask if we were okay or needed anything. the restaurant was certainly not busy and i felt like such a problem... i really really felt like a nuisance at this restaurant when i made a perfectly normal mistake. and again, it was a dining out experience yet i still had to clean up everything. i mean, i literally had to wipe down and clear the table myself. i'm not a snotty person... i work as a food runner so i know how the food service industry is... but no one should have to bus their own table when they are already paying a ridiculous amount of money for overpriced food. not to mention, the food was completely microwaved and lacking in any sort of flavor. a complete waste of $30 and certainly not worth the time spent there to be walking around without so much as a "thank you" or "have a nice day." i wasn't even greeted either... never coming here ever again and i SERIOUSLY discourage anyone from making this mistake. i had ordered Chicken Noodle Soup, chicken quesadillas, and my partner ordered the southwest pasta. read more

Since it is a chain restaurant, it doesn't have any special qualities to it. The food is pretty good (i had the bbq chicken sandwich) which is just your average crispy chicken smothered with bbq sauce and melted cheese. Since it is a combo, it came with a sundae. It is really good too. However the fries that came with the sandwich was a little bland for my liking, they could have put a little more flavor into it. Overall, the food and atmosphere was good and nice. The waiters were very attentive and helped us in deciding our choices. Would come again if I'm craving some nostalgia because being at friendlys makes you feel like a kid again. read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Metuchen, New Jersey

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6/12/2019 I have to update my review and change it to 5/5 stars. All the times I have come to this location we have been helped immediately and our food was brought out quickly. The price is still right and they now offer low calorie options including listing the numbers on the menu. Which wasn't the case during my original review. read more

I love FRIENDLYS so much, it's one of my favorite restaurants ever!! But I show up to this one at 7:45, when it states they close at 9pm and the server said he wouldn't seat us because they close the dining room at 8... we asked if they were open till 9 and he said only for takeout, and so we left, and I see him laughing with a co-worker as if he might've lied maybe to get out of work earlier.. I am very annoyed with how rude he was and for being turned away. read more

Very happy with the food and service. The sampler was good, BLT was great and the sundaes were perfect.

This place is so good! My coworkers and I order from here at least once a week . Their food is consistently delicious and the super melts are amazing. Hope they are in Metuchen forever! read more

Terrible. It seems like it got sold off to a new group that don't know how to run it. Very disappointing. The waiter didn't seem to understand what we were saying when we ordered menu items by name. It took 40 minutes to bring us our melted ice cream. It was made and sitting on the counter but our waiter was too busy playing on his phone to bring it to us, refill our waters, check on us or bring the coffee we ordered but never got. The manager stopped by to ask how things were and we let her know the ice cream was melted and the nice family trip we were trying to have went from a fun summer treat to an aggravating ordeal and disappointment. She offered to take the coffee off the bill, we never got the coffee so I would hope so. This is not the Friendly's it used to be, the wall decorations are gone in place of half hearted taped up decorations, the table was dirty and sticky, the wait staff was annoying at best and ignorant to useless at worst. I will give it another try one day, but no time soon. I'll be abandoning that tradition and trying new places, for the rest of this summer. Oh well, it had a good run. read more

Friendly's oh where have you been? Seems most of the Friendly's I visited in my past have all closed up. Well anyway looking to get my fix so why not have some ice cream. Dark parking lot but there are people inside so must just be an electrical issue. Get seated right away and waiter comes almost immediately for drinks. Now being seated near the entrance you see everyone that comes in. Yeah there is a point. An older gentleman and his wife come in and are waiting to be seated. Hostess is busy in the back somewhere. In comes a group of 3 young women fresh out of high school who apparently know a server. One is calling her name over the counter. She greets them with a hug and seats them immediately. Then goes into the back to get them menus. The older man says to wife do you believe that? Our waiter comes to to the table takes our order and I suggest he find who is seating patrons because they have been waiting now for about 5 minutes. He seats them. The waitress who sat the girls is now sitting with them and chatting up a storm. They decide what they want and she runs and makes there order. You see where I'm going with this? Yeah. They, the non paying customers got there ice cream before the paying customers. Moral of the story. Be friends with people who work there get served faster than paying customers. No wonder so many closed down. 2 stars because that's how I roll. Paying customers before freeloaders!!! read more

For a Friendly's this was truly 5 star. I got my food hot and fast. Grilled cheese was actually good, not thrilled with the tomato soup, however, I was full from the sandwich read more

This place is gross! First 5 minutes I was waiting just for somebody to talk to me - there was no hostess at all. Then I was suppose to look for waiter to make an order. After all it's pretty expensive food, unhealthy and not tasty at all. I feel bad for posting negative review, because I believe that some of the employees trying to work good, but still.. I prefer to stay hungry than eat there again. read more

Friendly's - That's what they sell for almost $12 - Ice Cream & Frozen Yogurt Near Me - Metuchen, New Jersey

well when I walked in there was no one there and when we got to our table it to awhile for our waitress to come and we are still waiting for our food it's been a while just saying but food was amazing and ice cream was fabulous read more

Was here today fOr lunch We waited for our food for 45 minutes I was about to walk out but my daughter stopped me. Listen managers get more workers in the kitchen I actually felt sorry for the servers. read more

Have been here many times in person and ordered delivery or takeout several times. Food is solid comfort fare. Service usually fine. Problems more often than not with deliveries through apps, which is frustrating. I would still eat there in person, but no more takeout or delivery, as they haven't seemed to figure out how to do that reliably. read more

Waited for service. The manager was sitting in a booth and didn't seem to care. The place is empty. Why the wait ? Food is average. Service is historically slow. Perhaps that's why it's empty. read more

I love my kids. That's the only reason I come here the service is always understaffed and slow. Today I got the special treat of being surrounded by talk about how unfair it is that there aren't more wait staff. When I walked I , the woman behind the counters asked me if I was sure I wanted to eat here today. She went on to explain they just "had their butts handed to them." This dining experience has lasted 90 minutes so far. It's just me and my 2 kids. It took 25 minutes just to bring water to the table. read more

Itsa notta bad. They have these breakfast sandwiches that they call breakfast SuperMelts that are really edible. I don't know what makes them 'super' melts -- the cheese is just melted, it's not like, scorched or something. They have Green Mountain coffee, which is drinkable! They usually ask me if I want ice-cream too... at breakfast time. Some people must actually get that, and what a great idea! Not me though. read more

I never thought I'd bother reviewing a well-known chain store like Friendly's, but the Metuchen shop deserves a special call out. My boyfriend stopped in for a quick late dinner on a Tuesday night and knew we wanted ice cream for dessert. Friendly's was an obvious choice. Upon entering we were immediately greeted with a cheerful hello and shown to our booth. Our waitress Alexa was one of the two best servers we've had in any restaurant so far this year, and is really the reason I decided to write a review. She was prompt with her service from bringing menus and taking orders, to delivering and following up on our needs. She was bright, happy, and just a genuinely "friendly" person (ha ha I know I'm hilarious). I was also a bit surprised at how good my dinner was. My boyfriend's chicken fingers and fries were great, but I've come to expect the fried foods there would be. I ordered a chicken apple salad with blue cheese crumbles which was fantastic! There was a hearty portion of apple, cheese and chicken - not just a bed of lettuce with a few trimmings as I'd expected. If you're looking for a casual night out at a place you know and love, the Metuchen Friendly's is a great choice. read more

I wouldn't typically review a chain like this, but this Friendly's takes Friendly's already mediocre dining experience, and spectacularly ruins it. This place needs to shut down ASAP. Now, I'm willing to suspend my anecdotal evidence of how truly bad this Friendly's is, and say that maybe... just maybe... not everyone will have such a poor experience. Regardless, this is my review so I will review based on my own experience. We went for lunch - ordered a sandwich, a salad, and two glasses of water. Simple enough, right? Upon ordering, the water came out, and had a metallic soapy taste. Honestly, we should have left right there, but we decided to stick it out as maybe there was a mistake in the back and the glasses weren't washed correctly. Our replacement drinks came back - same problem. There was a soapy metallic taste that made the water undrinkable. Ok, fine. Guess we won't be drinking water with lunch. Next, the food came out. The sandwich had a chicken breast slice in it and was partially frozen. Something about biting into a chicken sandwich and hitting frozen chicken with your teeth makes your appetite go away real quick. The salad came out, and the larger pieces of lettuce were frozen solid. This wasn't just about poor quality food, or terrible service - this was about egregious errors on the part of the cooking staff in storing and preparing food. Fearing a health issue from the improperly reheated chicken fillet and the frozen wilted lettuce, we paid our bill (the waiter was the only nice part of the experience) and promptly left. The manager and cooking staff of this place need to be fired, and banned from working in the food industry ever again. Close this place down and replace it with competent management. read more

I'm baffled by the service me and my sister got at this place and will definitely be making a call to management. We came in around 10:00 for breakfast and the restaurant had maybe two or three families seated. There was one person waiting to be seated in front of us. My sister was holding my sleeping niece. We waited for a good bit and were wondering when the hostess would show up. It was only when a few people came in and walked right past the hostess desk to sit by themselves that the waitress decided to show herself. Was she in the back working? No, she was chatting in a booth with other customers. We were confused but sat down and looked over the menu. When she finally came over to take our order, we politely gave her our choices and she turned around to get an order from another customer. My sister was looking through the kids menu for my niece and she wanted to hold onto it for when the toddler woke up but the waitress gathered it up with all of our menus as she turned around - mind you I went and grabbed the kids menu myself because she neglected to give it to us, and when my sister said "Sorry can we actually hold onto that.." the waitress rudely told us to wait, and my sister said "I just wanted to keep the kids menu" and she snapped at my sister to say "I'm handling another customer right now you can wait!" All this attitude just to hand us back a menu...and the other customers looked just as confused by the entire situation. My sister at this point was really pissed so when she obnoxiously tried to turn around and throw the menu back on our table my sister pushed it off the table because I grabbed another one from the hostess desk. At this point though we were completely turned off, and after reading other bad reviews about the food decided to leave. She obnoxiously threw out "Oh you guys are leaving? Good!" I'm embarrassed about what I just experienced. read more

Service has definitely improved normally takes forever simple to ice cream take out. Woman who took my order (Danielle) incredibly personable and nice. Attentive to my order and those waiting so I'm very much impressed. Things are looking up from my previous visits which normally involve HS kids standing around gossiping and me waiting to place a simple order. Bravo to Danieele and management get more like her! read more