We wanted iHop for breakfast and just as we sat down the fire alarm started going off. After waiting nearly 30 mins with no signs of the fire department or a resolution to the alarm, we decided to go across to Friendlys. Almost everyone made the same decision so they were packed however the service was great. Our server Cheryl was super friendly. It was clear they were not used to having such a large crowd but they did very well. The food came out relatively quick considering the circumstances. We enjoyed our breakfast & the price was really good. Definitely will be back again. read more

Friendly's - Brioche French Toast - Ice Cream & Frozen Yogurt Near Me - Medford, New York

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This location has really fallen off. Service is always friendly but slow AF due to the kitchen. Every time I've been in there it was clean. The food is ok but used to be A LOT better. The kitchen takes forever on multiple occasions recently and the chefs are slow AF and don't seem to put any effort into the food. Not sure if they're understaffed the last time but we were the only people dining. Not as good as some of the other LI Friendly's (Shirley location). read more

An absolutely amazing experience. We were helped by a very friendly staff and had a complex question so we had to get help from the manager Lena. She was so sweet about helping us, patient, and we felt very welcomed here. It was very clean and a friendly atmosphere. We got food to go and it was a very quick and smooth process. Thank you again Lena and team for serving great customer service! read more

I love Friendly's! Reese's pieces sundae all day long. Hhhhhhhhhhhh I must post 85 characters. read more

It is 1:38pm. I got here at 11:35am. It's 4 kids and 4 adults. We haven't even gotten our ice cream. It took over a half hour for drinks and went 35 minutes between seeing a waiter. This is possibly one of the worst dining experiences in our lives. Not one but two managers have been here to no help read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Medford, New York

We were greeted in a very welcoming manner by Miss Lina, and she also served us with a friendly and knowledgeable manner when we had questions about the menu. Service was prompt. We will be back read more

Four stars for nostalgia, three stars for quality and service, two stars for value. Friendlys is an essential Long Island kid experience. I vividly remember it being the place of birthdays and graduation celebrations for my whole childhood. I took my older daughter here dozens of times before we moved but never got to bring my youngest. For this visit back to our roots I knew I had to see this baby enjoy a cone head sundae. Now friendlys is certainly not high brow but in the last couple years they've revamped their menu and also drastically escalated their prices. Imagine my shock upon seeing my beloved honey bbq chicken supermelt has skyrocketed from $8.99 to a shocking $14.99. The upgrade from regular fries to waffle fries that used to be .79c is now $2.29! I know I sound like a real boomer with that rant but sheesh- sticker shock. A meal that once ran us about $35 came out to $71 today. Having the sentimental experience with my youngest daughter was worth it- just once though. As I gazed at my husband over the gargantuan five scoop sundae we have shared a hundred times before I had a realization that this is probably the last time. Even if we visit the island again, we probably wouldn't drop $70 here again with so many other worthwhile restaurants around. The food was good quality, and the items we ordered for nostalgia sake were as consistent as ever but it seems friendlys is now just a bit too rich for our blood. But I truly enjoyed the moment in time of seeing my youngest enjoy this experience. read more

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Terrible service and waiting to be seated Only 4 tables were filled Disgusting. Waited forever to have a waitress come over. I left read more

I went to the Friendly's in Medford just last night. Our waiter made our experience awkward, nor did he do a good job. I asked for a side of honey mustard twice and was never brought it. My husband also asked for no ranch on his sandwich but was given ranch. My daughter's Mac and cheese was definitely kraft and also looked like it was leftovers. It was stuck together like glue and she did not eat it. We are so disappointed. We usually love this location but will not be going back. read more

Traditional meal and ice cream the way I remembered it. Mgr greeted and welcomed us. Seated immediately, waitress was super friendly and remedied one snafu. Place was not crowded which I was surprised w the free ice cream with certain lunch selections. Families, dad's and daughters ...friends ..we're all enjoying their meals. Bathrooms clean, accessible, and Friendly's Ice Cream freezer stocked! For upcoming holidays take away- cakes, ice cream and deserts. I'd stop here again. Great lunch. Back to basics ! read more

Friendly's - Burger - Ice Cream & Frozen Yogurt Near Me - Medford, New York

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Hi. I haven't been at friendly in medford long island location in a while. Brianna our server did a hell of a job! Not only did she take our order, she checked up on us to see if everything was good. I also, noticed she was working a lot of tables. Then, she actually bus the tables of her fellow colleagues. I was very impressed with her work ethic. She did what needed to be done with a smile on her face. I would definitely come again, only if she is our server. read more

Very good food. Fish sandwich and mashed potatoes. I was visiting late st night so I was the only customer. The last waiter was very good. Nice little place. read more

Really friendly's! I ordered a sugar cone with ice cream and chocolate sprinkles, you give me a wafer cone with no sprinkles. I politely asked if they could please give me sprinkles and it comes back with 10 sprinkles! DO BETTER FRIENDLY's!! read more

Great service from Lina! Friendly service - quick efficient - we had a great experience! Food was good! The ambiance is great for a family with kids! read more

Stopped by for some ice cream after shopping at Stop & Shop. This was my first Friendly's ice cream experience and, as an ice cream lover, it didn't even phase me that the weather was ice cold outside. I still needed my fix! Though they do have indoor seating and a full menu, my husband and I opted to stop in to just order some ice cream to go. I was impressed with the various types of sundaes and ways one could have their ice cream served but I was a little disappointed with the lack of selection of ice cream flavors. Perhaps the flavors I ordered were not popular, but I was also sad to get home and find that one of my scoops of ice cream tasted a little old with hints of freezer burn (Vienna Mocha Chunk). My husband's Reese's Pieces sundae also seemed to instantly disintegrate into soup as he started to dive in. (Our destination was not far from this Friendly's location, so the potential for the ice cream to maintain its form was high.) Service was friendly at the counter. I asked to sample two flavors, both of which I ended up not ordering (neither had freezer burn), and the young lady helping us was patient, kind, and extremely helpful in answering our questions and filling our order. Though the ice cream itself was a little bit of a let down, we did come in toward the end of the night and perhaps, that made an impact on our order. My first Friendly's experience missed the mark, but I would be willing to give them another try during more 'lively' business hours. read more

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What a horrible lunch experience. We had to wait a ridiculous amount of time for drinks, food, and ice cream. Our waitress completely disappeared multiple times and our ice cream was soupy. Will never come again and will not have anyone come here on my recommendation. read more

Always great food and ice cream! The kids love it. Never thought I would be having a Lobster roll at Friendly's but it was so good!

I visited the one in Medford NY. The waitress Haley was awesome. The manager cane around while we were waiting and asked how we were doing. I travel to this location rather then the one in my hometown of Shirley NY because the place is cleaner and the staff is much more welcoming read more

Came in on a Friday evening and it wasn't all that crowded but you'd think it was crazy. It took quite a few minutes to be sat. Our waitress (E) was nice but clearly multitasking was not her strong suit. She came and went multiple times without checking on her tables or even saying she would be right with us before taking our order. It took almost 10 minutes before we were asked for drinks which we gave all of our food order at once. Our appetizer came out and we had no sharing plates. We ate without them. Our food finally arrived and two tables that left while we sat there were never bussed/cleaned leaving the section of the restaurant looking filthy. The table next to us ordered their ice cream to go as the children were tired and ready to leave. When the table next to us left they audibly told us not to order ice cream as it took a ridiculous amount of time to receive it. We did not order ice cream and we're very unhappy with the experience. The restaurant stayed fairly empty and unclean. Tips: even if you can't take orders, acknowledge the table and say I'll be right with you. If we put dishes off to the side carry those back into the kitchen. Leaving unbussed tables can ruin an appetite. read more

Clean, friendly staff. Food is oretty average/standard. Nothing overly impressive but tasty. I like to come here with my 2 year old since it is very friendly. Also has a big menu with lots of options. And of course the ice cream is always delicious. read more

They were super friendly and attentive the place was super clean and quiet fun place to take your family read more

Friendly's - Friendly - Ice Cream & Frozen Yogurt Near Me - Medford, New York

Lina was awesome. You should have more employees like her. She was very helpful and she had a terrific attitude.

The worst service possible food was serve cold soup was watered down fries were cold just horrible service and wasn't even busy

Never expected to give a great review to Friendlys but they were on point today! Went for my sons 7th birthday. We brought a large group and they didn't let us down! The food surpassed our expectations and the ice cream was amazing!!! The manager and the waitress Crystal were fantastic. read more

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Honestly pretty surprising seeing such a low rating for this location. I've been coming here for years long before the fire and the new restaurant and the food has always been exactly what you expect to it be...cheap, fried, greasy, & frozen. If you're coming to Friendly's with the mindset that it's going to be a 5 star meal that's on you... -Mini Mozzarella Sticks: 5/5, kind of a staple at Friendly's. These little bastards are delicious. I could house probably 100 of them. Hard to mess up fried cheese I suppose, but these are the bees knees. -New England Clam Chowder: 5/5, I hate to say it...like I REALLYYY hate to say it, but this has always been the best New England I've ever had. I don't know what it is, and I really hate to admit that Friendly's New England Clam Chowder is the best I've had..but it is what it is. -Fried Chicken Tenders: 4/5, again, the quality of the chicken is not great. They're just frozen tenders BUT they're delicious. The honey bbq & buffalo sauce are equally as good. This is always my go to when I come here and I'm never disappointed. -Grilled Cheese with Bacon: 2.5/5, thankfully I did not order this myself, but I did try it. Just like a lot of other things on the menu I personally wouldn't stray from the fried chicken/burger scene here because things like a grilled cheese just really isn't something I'd recommend getting at Friendly's unless you want a thin greasy bread sandwich. Again, Friendly's is great for what it is...a quick low quality tasty meal. I wouldn't come here with a lobster dinner in mind is all I'm saying. Take it for what it is and enjoy the greasy fried goodness that is "Friendly's". read more

My server Jaime was so amazing! She was on top of every request I made and I wasn't the easiest partition to be honest.

Great service and super friendly. Kayla and Jabbar were great. Always attentive. Thank you read more

Always a good time and a friendly greeting when we go to Friendly's. Nothing like some ice cold ice cream on a hot summer night.

I haven't been to a Friendly's in a very long time. I remember them in Staten Island mall and in NJ. A Staten Island girl came to visit her sister in Long Island. As my sister was driving around, I was excited to see Friendly's and I was like OMG! My sister looked at me like I'm crazy but we were in the mood for ice cream anyway. So we went in hoping for a meal and ice cream. As we sat down, the waitress were very friendly and helpful. Both of us have dietary needs and mostly based on gluten and celiac diseases. We found one or two items on the menu that seems reasonable. We had to double check with our waitress and she had no idea what are the policy if the meals will be cooked separately due to gluten. That was our clue to leave and find a different place to eat. Which we went to the pizzeria (Cafe Gia) across the parking lot that had gluten free mozzarella sticks and gluten free calzone. We apologized to the waitress for wasting her time and she was totally fine with it. We took our soda to go and we came back to Friendly's for our Reese Cup ice cream fix. That ice cream station was definitely slow but we got our ice cream. Yum! read more

Our server Nevaeha was the best! So accommodating and pleasant. The food was excellent and we would highly recommen.

Tahir Palmer! He was very kind and nice. Ice cream was delicious!!! I would totally recommend to others. Service is fast and workers are kind read more

emily the waitress was the only good part of our visit and meal the food was ok but too expensive and the manager is unapproachable and did nothing when four roudy teens were causing an issue we moved our own seat to a different booth when another customer said something to the teens the manager spoke to her and still didnt say anything to the teens we will not be going back Emily is too good for this place read more

I saw another review for tonight it was pretty bad. I agree. My wife and I went for a light dinner about 8PM. The place was just about empty. For 5 minutes, nobody looked at us or sat us. Finally somebody showed us to a table. We waited about 10 minutes and nobody took our order, greeted us or even looked at us. We walked out! The funny thing was on our way out, one of the employees, very innocently said have a nice night. Many years ago I worked for Friendly's and that is not the way things are supposed to be done. read more

I picked up an order today consis of the Munchie Mania, the 3 apps I chose were the cheeseburger sliders, mini mozzarella sticks, and a chicken quesadilla. They were all very hot, came with all the dipping sauces, was so delicious! I also ordered the lunch special, half of grilled cheese and chicken soup. The chicken soup was hot and tasted homemade, the grilled cheese was grilled to perfection!! Was very pleased with my entire prompt order!! The employee that gave me my order was very professional and so kind!! Thanks Friendly's!! read more

The food was great and the happy ending is definitely a plus! Friendly's is the one place you can count on for good service.

Keiry is so nice and so attentive. she was always smiling. it was such a pleasure to have her as our server. her positive attitude really made our dining experience wonderful. :) read more

If I could give a million stars I would! The staff that closed tonight, Saturday February 17th deserve a raise! They served us with no problem and quickly even though we came in close to closing with a big group and they even sang happy birthday to my friend. I wish I knew all of their names because I'm going to call corporate and tell them that these people deserve the world! thanks so much team! read more

Food was very good today. Location was quiet and not extremely busy. Our waitress was very accommodating and nice. Overall a nice casual lunch spot. read more

Medford Friendly's is always super clean and the best staff! They really know how to celebrate. We've been coming with our children since every young age and they are now adults. read more

I ordered on their app. When I arrived 15 minutes later . Food was ready and it was hot ! Service was great! Be back again