I would not go heat again and I would not suggest it to anyone either. The food was bland and I would rate it at edible. the restaurant atmosphere was severely lacking. it smelled musty and there was obvious signs of wear and tear as if the facilities haven't been taken care of for over a decade. my wife said it smelled like BO. The only think that was decent was the service. This is nothing like the FRIENDLY'S of old. read more

Service was quick and friendly, ice cream sundaes were excellent. I will surely be stopping again soon.

The drink glasses was dirty upon serving and hair in the food for each dish. Could of been better.

Service was excellent and food was very good. Had good staff as well. Server said her name and very busy. and very pleased when I came here for a father's day lunch on Sunday, June 17, 2018. Will go again. read more

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waitresses made my son feel great and great food!!!! Prices are amazing still even in this economy very friendly staff

I grew up in New England eating at Friendly's on a regular basis. I had the opportunity to revisit the Enfield store recently and was pleasantly surprised...again. The service was prompt and friendly and the food was as good as I remembered. And of course, the ice cream did not disappoint! read more

bought some food last night for myself just to find green and highly discolored potatoes in my food. it was a delivery order at about 9:45 pm, so i couldn't even head back to get my credit or food remade. highly disappointed. could've gotten solanine poisoning or toxin. read more

Friendly's - it's waffle fries that are green and discolored. green potatoes are nothing to mess with. especially not that severe of discoloration. - Ice Cream & Frozen Yogurt Near Me - Enfield, Connecticut

Honey BBQ Supermelt, waffle fries and Strawberry Lemonade. My ultimate comfort food meal. Doesn't get any better than that!!! Enfield CT Friendlies nails it every time with great food and service. read more

Ask any New Englander about Friendly's and I am sure you will get a lot of responses about the wonderful memories they have going there as a kid. Friendly's is a family-friendly place where you can go with your kids to have good food and even better Ice Cream. Friendly's has clearly undergone some changes after coming through bankruptcy, and they are still working out the kinks which should be expected; that being said, I know some people have said they have some issues with the service, though I can't say I have experienced any. I like the slim'ed down menu they offer - it seems as if they are going back to their roots of burgers, melts, and sundaes which I think is a great idea - their menu was getting a little too big if you ask me. Overall, Friendly's is a place where everyone in your family can enjoy dinner/lunch together and you can pass the torch to your kids by making some great memories there with them :-) read more

I have eaten ice cream here a couple times in the last couple weeks. LOVE the new decor and the awesome raise in ambiance. It feels like a modern, old fashion feel diner. The decor has changed, but not the service sadly. Sigh...oh..sighhhh!! Why? Friendly's just shut down over a dozen restaurants in CT. They improved their look, but not the management and service. It is very disappointing as I was anticipating a new and improved Friendly's. I visited this location and the Westfield, MA location recently and experienced the same service. I have come to terms that this is the Friendly's way. Disorganization. The total time to order a ice cream at the pick up window and receive is 20 mins constantly. Dining in for a Ice Cream- 35 mins. Ugh. Why? The place looks so nice.... wahhhh!! read more

Typically average...but not in a bad way. The four of us enjoyed our late morning breakfast here. no WOW factors...but three stars/A-OK. This spot offers 50% off all breakfast items....making it the least expensive morning meal in Enfield! I had the meat lovers omelette....very good with delicious hash browns(choice of fried or grilled). others had the lumberjack...the Big two do..and bacon and eggs. Our meal was enhanced by Terry...excellent server with a great personality. She scored extra points with her re-filling of our coffee cups. Comfortable booth sat the four of us comfortably..and no one rushed us to leave. We all agreed our meal was "fine and dandy". read more

Server pleasant. Greeted and seated quickly. Coffee delicious and food arrived soon after order placed. Food temperature perfect. Very satisfying breakfast and half price!!! read more

Friendly's - Friendlys breakfast delicious and half price - Ice Cream & Frozen Yogurt Near Me - Enfield, Connecticut

The worst meal ever ordered large shake and the bbq burger the burger Wes ice cold and revived a kids size shake after spending the money for a large called the phone to say something and they have it off the hook or someone has been on it for the last hour read more

Was charged multiple times on my Credit card for a breakfast that wasn't worth the $ even once. Worst service ever with the stupid pay your own bill at the table. They just charge you twice. Criminals read more

Ordered the clam strips here today and got mostly french fries that came with the smallest clam strips I've ever seen. Maybe the cook felt that clam strips are too expensive to really give you very many or someone in the kitchen ate the other half of my order is all I can guess. I won't forget coming here hopefully in my lifetime. The tip was really a mistake here. read more

After several bad experiences from the East Windsor location, decided to give Enfield restaurant a chance and I was glad I did. Arrived for lunch, it's was steady not busy. As I walked through the door I was greeted by 4 members of the staff almost instantly. Robin came straight to the door and sat me. Robin was my server as well and was amazing. She made a simple mistake, but was quick to recognize it and make light of it, was great. My food arrived very fast, very hot and the quality was great. Robin kept my beverages full, table clear and was attentive, friendly, professional and over all excellent. The desert was really great too! Leslie stopped at my table and you could tell was a team player. She had her own tables and still stopped at others. The restaurant was very clean, the manager was seen multiple times engaging with the guests. I have to give a 4 star though, not because of the staff or the restaurant, but because the price verse portion was definitely not reasonable. A plate with a turkey melt with a small portion of fries and a small happy ending sundae came out to $17. Expensive. read more

Please explain to me how you can call in a order be told 15min then show up and wait another half hour and still get cold food and a melted ice cream Sunday read more

So I've been to this location on numerous occasions and it's not amazing food but it's good and convenient. I came today and got food to go at the pick up window and couldn't believe that I saw a worker behind the counter pick a maraschino cherry straight from the ice cream bar with her fingers and no gloves. And straight into her mouth! Mind you my I was getting a Fribble and was totally disgusted. I really wanted to say something but just kept my mouth shut. Tsk tsk read more

This place is a disaster. I've eaten here a few times in the dinning room, although not since the renovation, so I really can't speak to that but my main problem with this place is the ice cream window. I have been here so many times when there are about two people working the window and no one else in line and it still takes 15-20 minutes to get 2 sundaes. I have no clue what takes so long; they are obviously not making anything fresh. This has happened every time I have come here and although I do love their hot fudge, it is definitely not worth the wait. If it took this long to get ice cream at Collins Creamery or Smyth's, they would have been out of business long ago. It's no wonder why so many Friendly's are closing... read more

Friendly's has had some issues lately, but they are slowly working on fixing all of the kinks! The food is usually out very fast & the ice cream selection is amazing! read more

First time to try Friendly's and definitely and the last , live the diner environment , food is great , I tried the Honey BBQ burger with the waffle fries , it is great !! The service is great and people are very friendly . Recommended !!! read more

Friendly's is my all time favorite restaurant. If I'm out with friends and we're deciding on where to go for dinner/lunch they don't even ask they know I want Friendly's. I mean great food and great ice cream? Who could want more? The one in Enfield has been newly remodeled on the inside. I think they are trying for more of a dinner fell. Personally I liked the old colorful version better, grey walls are a bit boring. But the food is still great, it's clean and (usually) has fast, friendly service. read more

If I could give it zero stars I would. Today I went in to pick up food that my office had ordered online, while standing their I witnessed with my own two eyes one of the waitress making a Sunday and removed the cherries from the bin to place on the Sunday with her fingers even thou their was a ladle in it....then she sucked her fingers and wipe them on her black pants. Disgusting!!! I wish I knew who was going to get served that Sunday because that was just the grossest thing witnessed. I asked for a manger when speaking to him he didn't seem fazed by it with I have inclination that this happens all the time. What was even more alarming is that she did this right in front of the pick up window where everyone could see what she was doing. Also when I mentioned to the manager her fingers were in the bin all he said was okay I'll talk to her.....um how about you throw out what's in that bin since it's been contaminated with her saliva and replace it with a new one???? Oh yeah, silly me why bother they are obviously just continue to do the same thing again. So if the older woman Terri is your waitress you might want to go else where or take the risk of her saliva on your food! read more

Today I placed my first online order : for an Apple Harvest Chicken salad. I picked it up around noon but kept it in my refrig until 6 pm as it was my dinner. I was very disappointed to later discover that there was no chicken in the salad. I double checked what I ordered and what I was charged for and grilled chicken definitely should have been included. I am giving this restaurant 3 stars only because I have ordered and enjoyed this salad many times there so I would recommend this item and this restaurant but tonight's dinner has now just turned into an expensive side dish. read more

Our group of five travel weary and hungry folks came here on Sunday 6/25/2017. Or waitress Wendy was AMAZING! She really gave us excellent service. read more

Terrible! I went to the Enfield CT friendly's for the first time in years The service was barely ok We ordered our deserts to go When I got home they didn't put any ice cream in the sundays! One of them was a brownie 5 scoop Sunday they skipped the 5 scoops!.s Isn't that what they are supposed to be good at? So I called the store and asked for a manager Phil (the manager) Told me they have been getting a lot of complaints about that ....ok how does that fix my little boy and daughter getting ready for a movie opening their ice creams and nothing in there? TERRIBLE I bet they are still laughing about that one. Enjoy the unemployment line . And Phil not a good job as a manager did you make the ice creams? read more

Will not bother going again. Only ordered a sundae and they hardly put any sauce on it - I would imagine to save money but really not even enough for 3 bites????? Was it worth complaining about to them then, no just won't go again, problem solved. And what a rip off when we get the bill to find out they charge you $1.99 to play the games on the kiosk - but yet no one prior to the game does it tell you that. read more

My friend and I were very unsatisfied with the service we received on 2/19. Once we had gotten seated we waited 15 minutes for someone to come take out food and drink order until we had to ask ourselves. She did not even come over and ask us for it. When we were done eating we asked her to split the check three different ways because there were three of us. She did not ask us about the ice cream that came with our meals. So once we paid my friend asked for her free scoop of ice cream that came with her meal to take to go. The waitress gave her a hard time because she had already paid, even though the meal came with free ice cream. As she goes behind the counter we can hear her complaining about us wanting our ice cream. She comes back to the table and tells us she needs the receipt to do it. We had ripped up the receipt because it had our first and last names on it and we didn't want personal information laying around. So she picked up the ripped receipt and when back behind the counter and started telling her manager that "this is so ridiculous". My friend went up to her and said to her that if there was an issue that she didn't want her personal information on the receipt that she would just leave. The waitress ignored us and we left with no ice cream. And this is not the first time we've have this waitress. In the past she was just as rude, that's how we remembered her. Very upsetting and will not be coming back. read more