Former regular. Terrible. Ordered delivery and they forgot half the order I called to try and get it fixed with friendlys and the delivery partner and they told me they closed in half an hour so I was SOL. No apology, no concern. Just poor treatment and poor service. Won't be back. read more

Wearing masks under nose ~ taking gloves off while making items ~ rubbing nose and eyes while touching food ! I won't be back ~ so dirty to do this during Covid ! They need help dealing with cleanliness. Then charges credit card and can't refund !!!! Really. The manager has no idea how to refund my card ! read more

I come here for a nice junk food kick. Either ice cream, strawberry fribbles, or chicken tender melts. They always send coupons when you sign up. I'm talking good coupons too like $5 off orders of $10 or more. You won't pay a lot but you'll walk away stuffed and happy. read more

Get a burger and THEN ice cream sundaes!! Yum. Love Friendly's been coming' here in Cranford since I was a kid.Nice people good food and great ice cream Fun for kids! read more

Very small ad classic place. Great for kids /family. My son and I always come here due to it being his favorite place. The food is ok his usual is the grilled chicken and French fries and he gets a sundae with his kids meal. read more

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Love this place. Never a problem. Food and service is always good---so is the ice cream! But...why is it so cold in here????!!! Will still keep coming back. read more

Friendly's - Burgers Near Me - Clark, New Jersey

In our family, it's a tradition to have a Jim dandy banana split after a recital but I wouldn't come here on a frequent basis. Food is ok, nice variety. The desserts are mostly overly sweet. Our waitress was nice, the manager was nice. For what it is Friendly's is like any other dated chain restaurant struggling to compete in a market of fast casual eateries. read more

This is a small Friendlys in desperate need of a good cleanup and remodeling. We came in on a Friday night with 10 people. The manager obviously wasn't happy to see a "large party". We knew ahead of time the restaurant was small and had no problem being split up in different sections of the restaurant. The severs were very nice. The ice cream was very good. The condition of the restaurant is nothing short of a disgusting mess. I can understand old but there is no excuse for grease buildup and general filth. The ice cream was a 4. The condition of the restaurant was less than 0. read more

Friendly's - Burgers Near Me - Clark, New Jersey

Good local place for diner style food. Went here for lunch. Ordered a burger and milkshake. The place is recently renovated and looks like an old style but modern diner. The staff is very friendly and service was great. As we left, we forgot our keys and my watch, the waitress came running after us in the parking lot with our belongings. The only issue was that their strawberry milkshake, which is supposed to be very thick, wasn't. It was very tasty but lacked the thick consistency. Overall, I will be going back because the burgers were good and service was great. They also have a takeout ice cream section. A separate door which you can just walk in and order ice cream to go. Will be recommending, as well. read more

Stopped by here tonight at 10:25 and was refused service. Was told they closed at 10 p.m. Stop advertising you're open 'til 11 p.m., then!

Came around 10pm on a Saturday night, to a host who rudely stated they are closed before we even inquired about a table. Upon pointing out how the sign about open/close times should be changed, since closing is 11pm on Saturday nights according to online and the sign at the entrance, the host stated that 11pm close times are summer hours. read more

Hi, I recently visited the Clark, NJ Friendly's and was pleasantly greeted by Laura who also happened to be our waitress. She was happy, kind, courteous, and should be the poster-child for the Friendly's Brand. My family and I had a wonderful experience, (besides the turkey gravy being way too salty). We will definitely be back for the good food and the great service by Laura! read more

The service sucked, and our waitress Ivy. Screwed up my food, and icecream order. Hire people who actually care about their job, and they will earn a better tip... read more

Restaurant needs a good cleaning. Even the menus were dirty and greasy. Silverware not clean. Screaming young children that parents ignore (look up from your phones and pay attn. to your kids!). If you're adults without kids, skip this place. There's better places in the area. read more

Okay, yesterday my partner and I decided to get some ice cream and this location was the only one closest to us. We walked in and first thing that caught my eye was how dirty the establishment was, mostly notably the ice cream prep table that was in clear view of the customers. This one associate in particular named "Josie" was NOT wearing gloves. I found it odd that all the others were wearing gloves and she wasn't. Mind you I work in the food industry myself and I was appalled by the lack of hygiene I saw. The only thing that stopped me from walking out was that our associate in particular had gloves on and did not make any contact with unclean surfaces when dealing with our food. Josie proceeded to pick up pieces of M&M's to put on someone's order WITH HER BARE HANDS after she touched her pants repeatedly, handled cash, touched the register and swiped lose crumbs off the prep table she was working on instead of using a proper sanitized rag. I didn't catch the name of the associate who helped us but I thanked her for being nice and for wearing gloves. I told this associate that Josie needs to wear gloves to which she replied,"oh, we tell her all the time..." excuse me? Then something needs to be corrected. Josie also had a very mean attitude and spoke down to her coworkers. From what my partner and I saw, she was very unpleasant and made customers feel rushed and intrusive. The people are nice but this establishment is severely in need of proper hygiene and sanitation rules. Employees must wear gloves, wash their hands, have designated wells for tools with running water and sanitizer buckets with rags in them at every prep station where food and equipment make contact with each other. I live fairly close to this location, but would go here again? Very VERY slim chance, probably not. Please, this is very bad business. A clean establishment will always attract customers and have them coming back if it's matched with exceptional customer service. read more

I went here twice in one week. Both times the waitresses seem more interested in talking than doing their actual job. The only one that seemed to hustle was Nancy. The waitresses were friendly but definitely couldn't be bothered doing their job. A real disappointment for a classic "go to" place. read more

Well...I hate for my first review to be a bad one but this Friendly's was not up to par. Where do I begin? It's not very clean and it's extremely cold inside. I was most disappointed to learn they don't sell soft ice cream sundaes. The sundae itself was good but I'll stick to Dairy Queen! read more

Friendly's - Burgers Near Me - Clark, New Jersey

Friendly's has good, reliable food at reasonable prices. The service and cleanliness of most of their restaurants are generally lacking, however this location is usually okay. It's never fast, but it's not unbearable. I don't come here often, but sometimes you're just craving it. The appetizers are yummy - mini mozzarella sticks, fronions, cheese quesadillas. I always get grilled cheese and fries. Their desserts are decadent. I love the Reese's Peanut Butter Cup sundae and strawberry Fribbles. Yum. read more

Poor and very S-L-O-W service... which I find incredibly frustrating. Although I live close by, I won't go there again.

Ordered at doordash the day before for 5 people at my job. Dasher was there 5 mins later but food wasnt ready. 20 mins later our order got cancelled. Called friendly's and told us that doordash didnt put the order in and it's been happening all morning so we then called doordash. They called friendly's to find out what happened and said they cancelled bec one of the items was unavailable and they tried calling us, WHICH FRIENDLY'S DIDN'T DO and then said that their system was fine now. Called friendly's back so we can talk to the manager but they said he's on the grill. We Asked for someone who knows about doordash orders but the waitress said he's the only one who knows about doordash and hung up on us. Called again twice, phone got picked up but no answer. Called again and asked for the manager again but got denied and got mocked on the phone and hung up again. Never going to order here again. read more

We use to loved coming here a while back. The waitresses were friendlier and service was much better. I do still come for the ice cream in the summer because it's a great price and it gets us out the house for a while. It's also close to Barnes and nobles and target which we love to stroll through. read more

The food and ice cream were as expected. Service was good. The restaurant itself needs an overhaul. Very dirty and all globe lamps over the tables are full of cobwebs and insects. It needs a refurbishment to keep this Friendly's open and not close as so many others have. Management please take care of this site - it's been here in Clark for almost 50 years! read more

Dined in at friendly tonight and had a great experience. My server was Chris, tall skinny guy with a cool haircut. He brought all of our food out quickly and made sure to address our beverages when they were empty. My wife and I had the two for twenty dollar meal. We both chose the bbq chicken and bacon super melt, with mozzarella sticks as the appetizer. The food was good and the service was great and the bill was under $25. Can't beat that. read more

Great staff ! Good food ! Kid friendly ! Ice cream is a little pricey, but it is soooo worth it! Good local restaurant.

Our male waitor was very nice. And that's the only positive. The food was ok even though half of my melt was just bread. The bathrooms were very dirty. I caught a glimpse of the waitresses gossiping about our table because I had 3 children with me that were on the loud side. Especially a red haired waitress. Overly crowded and the tables are tiny. No room to accommodate more then 4 people to a table. I will not be back. read more

Food is good, as per usual for a friendly. The staff is very kind and personable. Walls are dirty; splattered substances and streakiness of other liquids. Bathroom had streaks of brown "substances" all over it. Random spots in the sink and on the faucet. Really filthy restroom overall. read more

We're always served lightning-quick at this place, but we don't go on weekends (I hate crowds of kids). If you order by phone, it's ready for pick up in 5 minutes. I've been going to this location for over 17 years now, and the prices soared and they lowered the quality of the food about 5 or so years ago. It started with the onion rings becoming gross and sort of moved from there. The sundaes cost twice as much as previously, and they switched to these ugly glasses that look more full and hold less ice cream. Friendly's used to be cute but now they're just kind of sad and overpriced and about a half notch better than microwave food. I order by phone about once or twice a year, just to check if they fixed it again. I had my first ever ice cream at Friendly's, so I try to hold faith that they'll stop being garbage and go back to good! Also, the new whipped cream is strange and does funny things to my stomach. read more

Bad service....i arrived at about 2:30 this afternoon, after having to fix our drink order and getting our food (which had a wait) i asked my server for a box at around 3:45....i ordered ice cream and waited 20 minutes without receiving it, as i was waiting (just for ice cream) i watched 3 tables walk in and get ice cream while i was will waiting....i most likely will never return to this location....oh and i got my box at 4:20 when i started to lose my cool read more

Older and smaller but terrific. Food was good and service was great. Very attentive and the manager frequently walked around checking things. My server was outrageous. Funny enough a cpl behind us placed a very specific ice cream order and when our server didn't write it the down the gentleman asked if she could remember all that...she said no problem. Repeated back no issue and got the order 100% right. Would 100% recommend going to this location... read more

I've been going here since I was like 9. I get the same thing, everytime. Honey BBQ Supermelt with fries, try it if you haven't, it changes you. Amazing. Anyway, the service depends on the kind of day. Sometimes it sucks and is extremely slow, while other days are speedy and pleasurable. All in all, the food is great, the interior design gives you memories you didn't even know you had, and the dessert definitely makes the meal. Location isn't too bad for me personally. Definitely go here if you haven't! It's worth it. read more

I absolutely hate chain restaurants, but my friend wanted to come here for breakfast... The only reason I'm giving this place 4 stars is because of our server George. He was absolutely amazing, he was attentive, efficient, & had a smile throughout our entire time there. He was very busy that morning, yet he had everything under control. If this place doesn't recognize his worth, it's very unfortunate. Many other places will... oh 11$ for two big breakfasts wasn't bad, good job read more

I really enjoyed the food here. Place is small and gets busy. Definitely would go back! Menu was nice too. Color coded.

Called to place an order, was told to call back in ten minutes which is weird to be told in the first place. Called back in ten minutes and was told to call back in ANOTHER ten minutes. When I said no, that I had already done that the woman rudely told me "Well you can wait on hold then" and I heard a click. Waited a few minutes, they hung up. Every time I called back she picked up and put the phone on hold. We order from here every weekend, not anymore. read more

Where friendlys in Clark nj used to be a great place to get food multiple times a week, today I was very dissatisfied again. Twice in a week. They let a fantastic waiter go and hired a waitress that doesn't know what she's doing as she herself claims. 15 minutes after being cooked, food was cold and one thing anyone has a problem with is cold eggs. As I was eating my potatoes I found a long blonde hair. The only blond was the waitress. We have been long time customers and never had this happen until the new crew came in a few months ago. When owner was contacted, he ignored and responded much later with appreciate feedback and hope you continue to support our location. I doubt it. read more

My husband, Mom and myself went to Friendly's for dinner Thursday Nite. Everything was great from out server Robert, who was wonderful, friendly, attentive , came back to make sure everything was good, refilled soda, and gave service with a smile. The food was fresh and hot and tasty. We of course had desert which was wonderful. We had the two meals for twenty which came with desert and my mom had a senior meal which came with desert and all with free beverages. The total was $ 26.00 for everything!. I had a $ 5.00 coupon which I found on line. You can' t find that kind of deal anywere and friendly service and good food! Go for it!! read more

What a treat, to some times smell the roses!! This place is a blast from the past. A place for kids and family, very sweet atmosphere, Pam ( if that's her real name ) was friendly and efficient . We were pleasantly surprised. read more

Bad customer service. I went on a Wednesday and they aloud a group of 6 take our table and two others and didn't even apologize.

Love the food and ice cream but wouldn't go there unless I have 2 hours to sit in a restaurant. Very very slow service.

Never in my life have I had worse service then at this Friendlys. I ordered for pick up when I got there my food was ready someone put it in a bag to go but then proceeded to ignore me and act incapable of doing their job to refill the receipt machine because she didn't want to walk to the back to get it therefore she stood there not ringing me up. Once someone finally did it for her she then continued to help other people who were there after me and I stood there for 17 minutes before I was able to pay my bill. I will never go back to this friendlys because it is absolutely NOT the first time my service was horrible and the workers are incompetent, ignorant, and rude. "Vicky" who works here is the worst one always rude to customers and cursing about the customers in front of them because she's "tired" and doesn't want to be at work. I hate this place and today was the last chance I was giving it maybe when they reevaluate their staff, services and cleanliness of the restaurant it would run a lot smoother with more happy customers. read more