I drove in for an estimate for my car and I left with options and understanding. I met kind, caring and patient people. wonderful shop. read more

5+ stars all around!! I am not one to ever leave reviews for places. I think I've left one or two in my entire life, but Friendly's deserves recognition. This a place where everyone is actually friendly. They do not try to charge you for unnecessary things, which is another A+ in my book! As a female, this has been my greatest concern in an auto shop. They do their best to keep your bill to a minimum. I have even suggested things I thought I might need done and was told that I did not need them. Shout out to Austin and Rob for always taking great care of me. I actually moved out of the area a few years ago, and I still come back. I would recommend them to anyone needing their car done for almost anything! read more

Awesome service, fast and friendly Highly recommend this shop, we've been coming here for years. recommend to my family and friends ! Rob's the best ! read more

They are fast, care and made sure I could be helped as much as possible with price. This is the best shop in LB.

It was quite shocking, unprofessional & I believe unethical (& certainly NOT " FRIENDLY") to go in for a NO CHARGE, required insurance physical damage inspection, only to have the gal behind the counter tap on the plexiglass after collecting my info, to point out a sign that they having hanging up requesting tips.....including that they accept CASH & VENMO for the tip.... REALLY!?!?! POOR POOR Business practice. I am new to LB & looking for a reputable auto service spot, this is definitely off my list....I advised my insurance agent and will spread the word about their ridiculous practice of requesting tips.....COME ON NOW... Thats so WRONG!! BTW I gave her a $5.00 CASH tip & did not even get a Thank You.... read more

I live about 20 minutes from Friendly's, and I pass by a Mavis and a Goodyear on the way to them in order to get a new tire whenever I have a flat. Austin and other servicemembers have been very kind, understanding, and helpful on the several occasions I have been to the business. The price is also excellent and clear-cut. Most recently, I got very lucky and showed up a couple of hours before closing trying to get a new tire, and they were able to accomodate me; the day before a major holiday no less. AND they were able to do a state inspection when I asked. Money well spent, and I will continue to used their services in the future. read more

I called today just to help with checking a tire because my tire light came on. Everyone was so helpful and took care of me immediately. Thank you so much! Will truly use their service again. read more

Beware. Friendly's may do good auto work, BUT, they will do unnecessary auto work for those who don't know better, and charge top dollar. My elderly, handicapped Mom brought her car in for inspection. Her car has less than 12k miles. They told her the rear brakes were paper thin and needed replacing. They charged almost $400.000. Now I've been around cars and doing repairs my entire life. It's impossible to need rear brakes at that low mileage. Friendly's robbed an unsuspecting senior. I have other first hand experience with Friendly's attempting to do unnecessary exhaust, brake, and transmission repairs that other HONEST shops have proved unnecessary. Unless you know better and can challenge their recommendations, Please Stay Away!!! read more

Every time I use this establishment for something they make me want to come back. True to their name and honest. The only place in town I would take my vehicle! read more

Just THE nicest guys! They have gone above and beyond time after time. They are timely and don't keep your car forever. This is the only place to go for your car needs. read more

I had a great experience and would recommend this place to anyone due to the customer service alone. I didn't have an appointment but panicked last minute because I thought I may seize my trucks engine and they saw me right away. They never once made me feel stupid or like I was an inconvenience, and these things go along way. Thank you again! read more

Friendly's is just that and more! Over the past three years they have been, first and foremost, Friendly! They are on the mark for assessing my car and its challenges. They diagnose the problem and fit me in in a reasonable time. I needed some bodywork recently and they were able to do that too. I appreciate the courtesy and friendliness of the staff -usually speak with Austin or Rob. I live a mile away; when needed they've offered to pick me up and drop me off, which I appreciated. A+ from me! read more

I have been bringing my and my family's cars here for several years now. I have always found them professional and friendly. I believe them to be honest and I trust them. It took a long time to find a place I feel that way about so would definitely recommend them. They give a fair price quote and explain the problems before starting the work and thats what they charge at the end. If something unexpected happens they call first before going ahead. They get the work done relatively quickly and the cars are always in good shape when I pick them up. There are times I've brought in a car I thought was going to need expensive repair and been told by them no, you just need this simpler thing. Auto repair in general is expensive so I'm not going to say they're cheap. But they're pricing is fair, work and expertise excellent and they don't try to puff up charges. read more

Saved out bacon! We pulled in with a flat just as they were closing. True to their name, they were friendly and fixed us right up and we were on our way. We are super grateful and would recommend! Thank you!! read more

Absolutely amazing and incredible customer service. If you're looking for an HONEST place to bring your car, Friendly's is definitely the spot. I've been bringing my car there for years and can always count on great customer service and quality work. Highly recommended! read more

This shop is great. Open and honest about their work, good communication throughout, and very fair on pricing. Rob, Austin, and the owner couldn't have been more help. I am a repeat customer and will be coming back whenever I need work done. read more

Dropped off my car Wednesday morning around 8:30 for an inspection. When I was checking in, they asked if I also needed help installing my new plates. After leaving it there for an hour, it was ready to be picked up. They did a great job on the plates, they super friendly, and very quick. I will be back again for my future inspections and any other work! read more

I recently moved to LB. My neighbor recommended Friendly's Auto. I am very happy that I used them. They are very professional and polite. They have done my inspection, flat tire and another time replaced windshield wipers front & back. Today I went in because my air conditioner wasn't working. They took their time checking everything and gave me an estimate for the job. I wasn't able to leave my car to do the job today. I was very grateful they didn't charge me for the time they took to evaluate the problem. I will be taking car back to get what it needs done. They also have a nice clean waiting area. read more

I always deal with Austin. He seems like a good guy and I trust that they don't rip you off. I highly recommend this place. I deal with him directly. read more

Everyone at Friendly seems to be true to the shop's name. And the reception area is nicely appointed. This shop is conveniently located near the Long Beach Bridge in Long Beach. We've brought our car to Friendly once, last week, and they fixed our car's transmission computer within the day, when two other shops had proposed replacing our entire transmission for four times the price that Friendly charged us. Pat at Friendly explained both to me in person and to my spouse over the phone what they'd found and done with the car. Our car runs great now. So Friendly seems honest, capable, and more affordable than the competition. For that alone, we would bring our car back to them for any future work. As if that weren't enough, Friendly also went way above and beyond when we were supposed to be picking the car up, but there was a tropical storm and flooding streets (Fri 6/7/2013). Pat sent a kindly mechanic (Junior) to pick me up in the downpour, and when the streets became nearly impassable, Junior calmly gave me an impromptu lesson in driving safely in water. I decided to leave my car in their shop overnight after all so I wouldn't have to navigate the flooded streets on my own, and when Pat heard that I'd be walking home and picking up my child from day care on the way, possibly wading through water, he let one of his mechanics (Al) finish early and had him drive me to my child's day care and then home. I guess it sounds like a crazy story, but basically they acted selflessly at every opportunity, and rarely in my life have I been treated so royally as by Friendly staff. For Friendly's expertise with cars, their affordability, their friendliness, and their absolute commitment to customer service in all aspects, you need to bring your car to Friendly. read more

I've taken my 2005 Mercury Mariner to Friendly's numerous times now. Rob and Austin always take good care of me, friendly and welcoming. They give honest prices, fair rates and they do great work. On occasion they have even advised me to get parts elsewhere to save money. They give me options and get the repairs done quickly. I never wait more then 1-3days no matter what. I highly recommend anyone needing repairs to go to Friendly's. You can be sure you won't be taken advantage of or pay top dollar. Thank you guys !! read more

They definitely live up to their name! I have gone there twice and they deliver service with a smile every step of the way. And their waiting area is so cozy and clean!! I will continue to come back for their excellent service and wonderful customer skills! read more

If I could give it 10 stars I would. These guys, including Rob and Austin, are so kind and knowledgeable. They will look at car whether they are busy or not. Whenever I have a questionable issue they will take the time and look at the problem. Their prices are very competitive and for some things even cheaper than other local mechanics. I am so relieved to have found honest people who have affordable auto care. Oh yeah also they will pick up and drop off if needed. You need look no further for all your auto needs. These guys rock!!!! read more

Friendly's always went out of their way to treat me well... I always felt like they respected me and took good care of my baby (the Volvo lol ) I just loved how they never tried to up-sell and were very honest and did an awesome job, drove me home and back..... they were just GREAT I just can't say enough positive things about Friendly's! read more

Friendly people, they actually care. Fast turnaround, and good bodywork for my recent accident repair. read more

I can't believe this place is still in business-they smile and are all polite when you drop your car off-but Rob is clearly not knowledgeable about cars,and is only concerned with selling you repairs you do t need-STAY AWAY FROM THIS PLACE read more

Austin was great, helped me out in a pinch, and was able to fix the issue quickly when no others were able to fix it! I highly recommend! Very personable and professional, knows what he is doing! read more

Great service, always greeted with a smile and helpful people....this is my go-to spot for service.

Best experience I've ever had with an auto body shop. I was able to bring my car in right away and everything was taken care of the minute I got there. I've been to dozens of different shops and I can say this is the first one I truly feel has the costumer's best interest in mind. Austin is great... really personable and trustworthy. So pleasantly surprised by the service this is definitely the place to go! read more

One of the best auto shop to get your car fix. These guys are amazing and reliable. I took my 2014 Nissan Pathfinder the other day because it was making a loud noise when I made a sharp right turn. When I came back to pick up my car later on In the day the noise was gone. Now My car sounds amazing. 10/10 service 10/10 good customer service. read more

Absolutely horrendous experience here today. Hours are posted as open on Saturday from 8:00am to 2:00pm, I pulled in a little bit before noon. I had to seek out one of the non "friendly" guys hanging out in the shop and they were like "um yeah we're closed". I was willing to leave my car there for a few days for them to take a look at it but they wanted no part of it. Couldn't have been ruder, looked at me like I had 10 heads for pulling a CAR into an OPEN auto body shop on a Saturday morning. Took my business elsewhere and will NEVER return....I never take the time for reviews typically but this guy with long greasy hair and stupid ear buds was such a d-bag I felt obligated. Take it easy there Madonna. Also they seem to attract similar d-bag clients, I was literally getting back in my car after all of 15 seconds and some loser was all over me about getting my car out his way. Meanwhile he didn't even pull in a few more feet so i wasn't blocking the driveway. Relax bro, relax. STAY AWAY from this dump!! read more

I always go here if I have a problem. Everyone is so helpful and nice. I once had a nail in my tire and they took it out and filled my tires free of charge! Everyone is so nice and they get the job done so quickly! I love this place read more

We all have angels watching over us and mine brought me to Friendly's auto and body 410 long beach blvd long beach, NY After getting a flat (more of a blow out) on Park Ave, the staff at Friendly's saved me! Honest and knowledgeable!! Thank you to all involved!! read more

I called one morning with low tire pressure and asked if someone could look at it. I was told yes and when to come in. Not only did was I greeted with a smile, but my dog was also welcomed. She tends to be people shy but the guy behind the desk happened to have brought out dog biscuits and gave her the treats all why being super friendly and patient. My car was taken right in and upon fixing the tire I was told I needed and oil change (I was in fact due). I offered to bring my car back another day as to not inconvenience anyone but they said it was not a problem and within 20 minutes it was done. I paid a fair price for excellent customer service and great quality work. My pup and I greatly appreciate these guys! read more

My car had a flat tire and I couldn't get it off by myself and the were very helpful and good people will definitely going back to them

I always have a pleasant experience at Friendly's. The whole staff is great and extremely accommodating. This morning I had a problem with my car, I called and they told me to bring it in. Within 5 minutes I was out of there. Austin was great and super helpful. Would recommend Friendly's to anyone with a car. Thank you! read more

Like a few other reviewer's on here they did unnecessary auto work on my car. Not only that but they returned my car to me with the insert in my trunk unattached and missing pieces. They did sloppy work and were dishonest. read more

I bought a car battery at this place, and one year later, the battery died. Batteries are supposed to last at least 5 years! Then I went in to have the car inspected, they pulled off a wheel, and then apparently forgot to put the lock for the wheel lugs back in my car! The next day, I found the lug key placed on the door handle outside the car! They didn't even call me to let me know they had the key and were returning it to me! I can't trust the service I got here, I'm worried that the wheel may not have even been put on right it they're in such a hurry that they forgot to put back the wheel key. And even though they replaced the battery under warranty, how do I know the battery's any good? It could die just like the first one! I would never go back there! read more

Amazing auto body shop! I called because i needed my windshield washer fluid hose fixed and my tires looked at before a long drive and they were so happy to help and accommodate me! They had me come in the next day (i called late the day before) and had my problem resolved the same day i brought my car in! Everyone in the shop was very nice and i am beyond glad i brought my car there. I felt so comfortable. I will definitely be going to Friendlys for all my families future car needs. Such honest, caring, nice guys! Highly recommend! read more

they live up to the name, very friendly. fast honest service. i have used them several times and recommend them. could have easily done work on my car before my lease was up and made the money off of me but told me it wasn't necessary and they were right! read more