Phil's Auto Body in Hewlett, NY is outstanding! As a customer whom used their services on 3 occasions since 2007 the moment you make contact with these folks you feel you're dealing with the right people. Workmanship is among the best throughout this industry and as important is that they don't make promises they can't keep as well as they're not looking to fleece you with a ridiculous price for a repair. My experience is that they're just a good group of people who take pride in what they do. When they inspect your auto's damage for repair it's truly straightforward. They tell what's to get done, how they're going to do it and how longs it's going to take as well as the cost they expect to charge. I've used Phil's with a newer auto twice which was covered for that damage by my insurance as well as paid for one vehicle without going through insurance, with each instance being fully satisfied by what a great job was done and how quickly, as well as fairly priced. Highly recommend as I'm confident they're as professional as it gets. read more

My monthly garage did a little something to my hood and the manager suggested I bring my car to Phil's at no cost to me. Dropped it off on one day, staff initially friendly, also asked them to check a scratch on my passenger door to see if they could fix that (at my cost). Let me just say that the hood and grill came out fine, a couple grits on enamel but it happens. I can forgive. My con is only that they essentially dropped off and never got in touch with me. Also each time I called which was only twice, the feeling was that I was a bother. On my last call the guy told me that the car was 'being primed' and anticipated that the job would be done by the following week. I showed up to the garage and saw that they were still sanding and I was just watching from the front of the garage which took one of their's attention and he tersely directed me to the office. I show up and they look surprised and I asked them when they anticipated completing the work, which they didn't seem interested in letting me know. They gave me a day. At that point I just left and decided to leave them alone because frankly they left me with the vibe that they would probably do something to my car or maybe just forget about it for another week (yes, that's the feeling you're giving out). So finally returning to get my car and they walked me to my car which was parked about 200 feet from their garage with my KEY ON THE DASH AND THE CAR UNLOCKED. Maybe it's my Brooklyn living but how does that not smell like free car? I inspected front and signed the claim papers and took off just relieved to have my car back. Then it dawned on me, my passenger door! Stopped and took a look and nope not touched scratch still there. Again, in the beginning I offered to pay the cost, he said "sure" and that sounded like we had an agreement. But the work was good. read more

Phil's Body Works - Body Shops Near Me - Hewlett, New York

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I'm really happy with the service I've received here. . Unfortunately I had to bring my car into the shop twice in the last 3 months but Phil's couldn't have made my experience any smoother. Both times since having the car repaired it looks beautiful and drives flawlessly. Pete, one of the service reps has been really sweet and helpful to me. Phil's body works has really helped me out and I'm eternally grateful for their wonderful customer service. read more

Total professionals. For by-the-book insurance work you can't ask for a better organization. Coordinating car rental, communicating w the insurance people & keeping me updated. They were on top of it. So good on the phone! This is not the same as a Hempstead dent puller shop where you hunt for bottom dollar work. This is doing it the right way when the insurance company is footing the bill. Pete is the man! read more

I have only great things to say about Richie, Scott and everyone who works at Phil's. They always go out of their way to meet and exceed my expectations. I am not the easiest client, I truly want our cars to come out perfect. They constantly go out of their way to make it perfect. I would, and do recommend them to everyone we know. Recently when I was in an accident and I called in to the shop, their first question was to make sure that I was ok. I'm convinced if you call any other shop they would care more about the car and the money they can make. If you are looking for perfection in Auto Body speak to Richie at Phil's Auto Body in Hewlett. read more

Phil's use to be, several years back, a good shop. I doubt I will use them again. My car took over two weeks to repair, was just on the surface clean on pick up, and then they charged me the $1000 deductible despite my saying to them my insurance company told me in writing the deductible was waived. Took 30 minutes of time to get my $1000 back -- yes, they acknowledged their error, but how come their attitude was it was my error and not theirs? really? read more

I took my car in after a valet hit it hard in the rear. I was told by Scott that the repairs would take approx. 2 weeks. I called after 2 weeks and was told it would be another week. I called again after a week and was told it would be ready by Wednesday the next week. I was very disappointed that Scott never called me with an update and they kept on changing the date that it would be completed. read more

Absolutely the best service ! Scott was extremely helpful throughout the whole process. Very knowledgeable and professional! If I could give the painter Edgar 100 stars I would. He left my car in pristine condition. You can really tell he's an expert at what he does. Overall grateful for this experience! read more

A total 5 star experience from phone call to delivery. 2020 BMW 7 series. Rear bumper replacement. Ready 2 days early and car was spotless They made a perfect repair. Professional service. read more

Had major body work. Vehicle had to go back 5 times . And its still not right. Water leaks caused mildew and mold odors. I not a returning customer. read more

Dropped my car off. Everything was handled to perfection. Staff was accommodating beyond belief. Owner and son were there very nice guys. Best service ever!!! read more

The best experience I've ever had. Quick , perfect service, very professional and yet I felt like family the whole time . I highly recommend This place. Car rental available from hertz or enterprise . read more

Nicest people to deal with . They arranged a replacement car which the insurance company covered . The car body looked perfect after these master craftsman worked on my car . Very professional, I have recommended them to friends , who were equally pleased. read more

Substandard, overpriced work. Keep car for days and have to bring it back. Don't stand behind their repairs. Avoid...

My mom and I have been coming here for probably 10 years. They are extremely accommodating and prompt. I was rear ended a couple of years ago in her car and brought it in immediately for an estimate. We were able to get all of the parts needed and they painted the car. The car was good as new in a few days. We had great customer service as well. read more