They put the D in dependable lol. No like seriously I love businesses who are friendly, knowledgeable, down to earth and have excellent customer service. Having to deal with this car accident has been draining AF so it was a breath of fresh air to at least know my car was in good hands with good people. From the time I first called, first walked in, down to back and forth updates via text (love that!) down to pick up. Hopefully I never have to deal with needing repairs but if I do this is where I'm coming! Thank you for your service and parting gifts:) read more

Dependable Auto Body - Thank you!!! - Body Shops Near Me - Staten Island, New York

If you're looking for honesty, dependability, and good work at a fair price look no further! I found dependable auto body after shopping around at multiple places and it was the ONLY place that didn't try to rip me off. As a female you know these types of things happen when it comes to fixing your car. But one place in particular REALLY tried it and the sad thing was it was two females that did it. This place was TNS on forest ave in Staten Island. So I needed my whole interior headliner replace along with seatbelts (it was chewed by a dog). It was covered by insurance but I also needed a few other scratches, a small ding, a side mirror blinker and some scratches on the rims done as well. TNS overcharged for all those items by at least DOUBLE than what dependable was going to charge for those things. They also kept pointing things out that was barely noticeable just so they could run up the bill. The final cost at TNS for the extras was $1500. This doesn't include the claim or deductible for the interior work that was covered by insurance. When I went to dependable and got the interior done they concealed the scratches, fixed the side mirror blinker and popped out 95% of the dent (it was size of a quarter) at no extra charge. They Went out of their way and gave me options so that I didn't have to spend so much. I dealt with a guy named Danny. He was a very honest down to earth kind of guy. My car is leased so I was worried that it had to be perfect before I turned it back in but, unlike OTHER Places that just want your money, he assured me that certain things shouldn't be an issue and could stay as is. All in All , the prices are fair, I received honest advice and the interior work came out absolutely perfect. I couldn't even tell that there was ever an issue . I'm so glad I found this place! No need to waste precious time shopping around. I highly recommend for all of your auto body needs. read more

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I was in an accident and this body shop came highly recommended through my insurance company. Not only did they get the car complete a week ahead of schedule, the car turned out great! I noticed a very small imperfection in the paint due to dust, and brought the car back the same day. They were AMAZING, the car was brought right back in and fixed within 30 minutes. The staff will go far over and beyond to make sure you're happy with the result. Thank you to Paul Jr, and the entire Dependable staff! read more

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I reached out to Gina Q. before Progressive accepted liability of the damage caused to my car by their driver. She was so informative n helpful. I cannot say enough kind words for her customer service. Dependable Auto got to work right away on my car. Made me feel comfortable and satisfied. Gina handled my car rental setup as well and I was driven down the block to Enterprise for a car rental. Gina also corrected a situation where Enterprise billed Progressive directly. They know what they are doing at Dependable Auto and it shows. Thank you to the entire staff, highly recommended - Carlos M. read more

This is my go to body shop for repairs. I've used them 3 times since 2008 and they always delivered the highest level of uncontested professionalism, efficiency and impeccable body work. Most recently, I worked with Paul jr and had a great experience. He was professional, extremely thorough and got my car done sooner than originally expected. I highly recommend them without reservation for all body work. read more

Great customer service!!!! Within 3 weeks of getting my 2020 Ford Escape someone hit my car on Hylan Blvd while I was at the doctor. I brought the car to Dependable figuring it was going to cost me $800-$1000 to get it fixed. Dependable Auto Body not only saved me several hundred dollars but the end result was perfect. The car looks brand new again. Thank You!!!!! read more

My car was side swiped took it to Dependable, worked with Paul and Joe after the Geico adjuster gave me an estimate. They looked at the damage and said the adjuster missed a few things , they went back to Geico to get the claim readjusted. They did a great job in repairing the car in the time frame promised, and the car looks terrific. Great shop very reliable and very easy to work with. read more

I just picked up my beloved 93 Mazda MX6LS. A huge tree limb crashed on my car damaging both fenders and hood. Paul and the other guys did an outstanding job as usual. They said one week and exactly one week later they called car was ready. I am very pleased. You can tell this is family owned business. Car looks like new. I'll have to leave it in my garage to keep it like that. Thanks Paul and Steve. read more

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Excellent customer service. Flawless repairs. This shop will not let you down. My family and I have been customers for over 15 years and we are always amazed at the work they produce. The owners are honest and fair. They handle all of the communication regarding the claim with your insurance company which alleviates some stress. read more

I dealt with Gina and Paul at this family owned business. I could not say enough good thing about this business.. they treat everyone as an individual and they treat you professionally from day one when i called to make the appointment for my estimate until today when i picked up the car. What impressed me was how they under promised and over delivered.. I didn't think I would have my car before Monday or Tuesday but they had it ready for me by Friday and I am able to have the car for the weekend. The car looks brand new again. Thank you for for making a bad situation into a pleasant one. Paul, your kindness was something I will not forget. I hope that many good things come to you and your family. It is well deserved.. I hope others will take heed and use your business for their needs. They will not find a better place to have their car repaired. Thank you! read more

Joey, and Paul and Beth and Steven and everyone else at dependable are absolutely great my wife went there with a problem with the car door because the car was getting old , The door was not closing properly ,,not only did they,fix it on the spot they wouldn't even take a dollar from her ,, They,always done excellent excellent work for me and anyone else that I know that takes Thea, car they're ,, i've been doing business with dependable 15 years, or better,, great job everybody , I guess that's why your name is,,, dependable,,, or Better yet you should change your name to ,,very ,,very dependable,, because that's exactly what you guys are,,!!!thank you,,! read more

Dependable Auto Body - Body Shops Near Me - Staten Island, New York

Excellent A+ service. Dropped my car off before work and they had the car finished in one day like it never even happened and left the keys with my boss for when I got off. Great customer service I highly recommend to anyone looking for an honest and professional body shop. read more

Dependable Autobody embodies their company name and motto. They are DEPENDABLE. I recently had some minor collision damage that required parts to be ordered and a bit of time spent at the shop. Having my car is a necessity and I was concerned with leaving it in the shop for a few days. Danny was so helpful and provided wonderful customer service. He worked with me on my timeline and ensuring the work be completed in the least amount of time possible. I always feel like I am going to be swindled when dealing with mechanics/ autobody shops but I'm pleased to say my experience at Dependable Autobody was nothing of the sort. Danny was upfront about costs, length of work and provided high quality work. Dependable Autobody exceeded all of my expectations and I highly recommend giving them a call when you're in need. Be sure to speak with Danny as he provided excellent customer service and made a very stressful situation effortless and smooth. read more

Brought my moms car in to be repaired after it was hit in a parking lot. From the moment I called Dependable, they were awesome! Family business with friendly service, knowledgeable employees, and not to mention they kept me updated on everything. The car come out amazing. I can't thank them enough. I would recommend them to anyone. Thank you again Dependable. It was such a pleasure working with you. read more