I have used Straightline several times and have recommended them to friends and family and the results are always the same, a perfect job with courteous service. They text with pictures of your vehicle to keep you updated on the progress every step of the way. Arlene greets you with s smile, Blair gives you a comprehensive estimate on the work to be performed and Doug supervises the repair of your car sending pix as updates. There is a rental car establishment right on the premises who works along with Straightline. Also as an added bonus they request that you return in a week for a full wash and wax at no charge. I strongly recommend Straightline as does my insurance company. You will not be disappointed. Jeff C read more

Amazing Service! I brought my car here after being rear-ended and they alleviated so much of the frustration that comes with a car collision . The repair was completed in half the estimated time with consistent communication via text. When I came to pick the car up, it looked just as it had when I bought it. I will definitely be recommending them to anyone who needs an auto repair shop. read more

My wifes Mazda Cx5 was struck in front in parking lot . Took it to Straightline Collision. Picked up the car after repair. It came out looking if I just picked up from showroom. Amazing workmanship. Steve kept me updated to date with repairs. Very professional shop. Also they are a Geico Express shop. They took care everything with adjuster. I highly recommend them. read more

I've been around to a few shops for quotes, but none came close to the level of service I got at Straightline Collision. From start to finish, Blair, Krissy, and Steve made the whole process smooth and easy like they actually cared, which is rare nowadays. Their customer service is on another level. They answered every question, walked me through everything, and never rushed me once. Their warranty program is hands down the best I've seen. Most places throw in a basic one just to say they have it, but Straightline actually backs their work with a warranty that gives you real peace of mind. It's unmatched. You can tell they stand behind what they do. If you're looking for honest, high quality work and people who treat you right, this is the place. No pressure, and people of their word. Solid work and even better people, go here if you need your European or German vehicle taken care of. read more

My husband's 2007 Chrysler Aspen is very special to him and to me. He kept this vehicle garaged in pristine condition. However, accidents happen and we were involved in a nasty hit and run on New Dorp Lane. The driver's side of his vehicle was crushed and we realized we had no hope to restore it to the way it was. We immediately went to Straightline who has done incredible work on my Volvo C70 several times. Blair is definitely a gift from God, a miracle worker. This company kept the Chrysler for several weeks and made sure to get all those very hard-to-get parts. When my husband picked up the car last week, it was restored to the showroom condition it had been in. Blair, you made an old man the happiest man in the world! There aren't enough words to express our appreciation to you and your entire staff and the wonderful girls at the reception area, too. You are a treasure! Thank you from the bottom of our two old hearts! read more

2016 Audi a6 went in for this simple repair. 5 weeks and nearly 4k to fix this? But what really annoys me is Blair Bega, who said with all confidence that this will be a one week repair which turned into five. He never called out to update me even once. I was always reaching out to him and him being "busy". At week 3 he said "Audi keep sending my the wrong part man, it's not my fault" and continued to not take any accountability at all. Now after i left a google review he reaches out to me by phone and text and this ladies and gentlemen, is Blair *Photo attached* read more

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My first experience with Straightline Collision was over a year ago involving damage to my mint condition 2010 Sonata GLS, and it was Great! My second experience with Straightline Collision, was on June 6, 2024, and it was positively as satisfying as my first time! My wife Sue, sideswiped my son in laws Toyota in front of he and my daughter's house! She damaged his drivers side front bumper and fender, and her 2022 Kia Seltos, passenger side front bumper and fender! Once again Blair handled our claim with professionalism and efficiency! A rental car was dispatched by Straightline's experienced staff, as well as all insurance arrangements! Less than a week later the car was ready, and "again" looking like it just rolled off the assembly line! Clean as a whistle inside and out, down to polishing the wheels and Armoralling, the dashboard and tires! I can't give enough praise to Blair, and the entire staff of Straightline Collision! My son in law's car is going in to be repaired by Straightline tomorrow! You'd be crazy to go anywhere else, for precision auto body repairs! read more

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You know the old saying. By accident we should meet, we'll that's exactly what happened so . I brought my car to them the minute I walked into there beautiful, clean bright office. I was greeted by 2 lovely administrative assistants .who made me feel like I was already there family. I was treated with so much respect they listened to what happened took my information. Then Blair came over introduced himself and said any questions just call of text me..I certainly did and he answered me everytime..they got me a rent a car and I was out in a hour..They fixed my car in a week It came out beautifully. Please if you read this give them a shot you will not be disappointed.. read more

I have had the unfortunate honor of bringing my car here to get fixed and I was beyond pleased. from the moment I walked in to the moment I picked up my car, everything was smooth. the girls at the front are so helpful and sweet and the adjusters Blair and Steve were very knowledgeable with everything. i even got to meet the managers pups flounder and tuna Luna. They treat you like family. I would 100 percent recommend this place ! read more

I brought my car here to be fixed, it was only cosmetic work needed to be done. They ended up destroying my engine, the radiator and much more parts. This is costing me tens of thousands of dollars from range rover now. Unbelievable. This is the worst collision shop and the guy steve is an ********. This scam of a shop should be closed down immediately. Filing a complaint with the new york state on them. read more

I have had the fortunate experience to work with the Great team at Straightline Collision several times over the past 12 years. From the owner Dave to Arlene at the front desk to Doug with estimates, Straightline offers a top notch service during stressful and unfortunate occasions. The reality is getting into an accident is typically a miserable experience, from the accident, to the accident reports, estimates, rentals etc.....Straightline makes the experience as painless as possible. I have worked with Allstate, Geico and Progressive insurance companies, each time estimates were quick and easy. Enterprise rent a car has a desk onsite making car rental a breeze. The quality of their work is second to none. You can tell by the sheer volume of cars they fix that they do it right. If you are in the need for body work I would not hesitate to recommend the team at Straightline. read more

Recently, my vehicle was involved in an unfortunate mishap. In need of left side replacement of doors, mirror, and paint over. Not only did Straightline repair what my car needed, the Straightline Crew went to work, with additional touch ups, and added care to my vehicle. My Dodge Avenger never looked better! For Great Service with Great Results, Look No Further. I highly recommend Straightline Collison. read more

I had body work done at Straightline in October 2023 and at the time gave a rave review, which is why my experience today is such a disappointment. The molding between both front doors and windshield was coming off. I was concerned that it would cause damage by letting water in. I brought it to Straightline and was assured that it was cosmetic only and the pieces were held into place by double stick tape. I was told that each piece was $140 and I wouldn't be charged labor. I was told that to do the job right, I should replace both sides. Parts were ordered and today I brought the car in for the repair (which took about 10 minutes). I asked for a receipt and was expecting to see a part number listed but there is none. I paid $300 total. I came home and told my neighbor what I paid and was literally laughed at. He googled it on Amazon and I could have bought the pieces for $45.50 (total for both sides - they are sold as a pair, which is probably why I was told to replace both) and installed myself. Shame on me for blindly believing what I was told and not doing my own research. But also shame on the shop for duping me (perhaps because I am a woman?). I will never go to Straightline again and will make sure to share my experience. I am so totally disappointed, besides extremely upset that I am out so much money. read more

Just love this place Courteous service always and the best workmanship. Would recommend to anyone and everyone. read more

I loved this place, my car got hit in a parking lot and I needed to get my bumper fixed. They were recommended to me by my insurance. I went there and they were so sweet and hospitable. I got my rental right away and waited about 8 days for my car to be done. It was during the holidays so it took longer because of scheduling. On off season it would've taken about 3 days. I recommend this place they washed and waxed my car and vacuumed the inside. I was not expecting that, my car was stunning when I picked it up. read more

They do outstanding work!! The staff here is awesome. Always courteous They are honest and knowledgeable. They don't miss a single detail (No pun intended) They will exceed your expectations and make your experience as positive as possible. read more

The professionalism, and work from Straightline cannot be matched. Our vehicle was returned to us (in less than a week) as if we just took it off the lot. We were sent texts with photo updates of our vehicle on a daily basis, and the customer service was amazing! I would recommend Straightline to everyone. Thank you for the amazing work, and getting us back on the road again so quickly! -2019 Silver Honda Accord. read more

Again Doug came through for me. This place is the best. I think God every day for having people in your life that care about how they treat customers. read more

Recently, my vehicle was involved in an accident. In need of passenger side fixed, door replaced and car painted along with a new wheel. Not only did Straightline repair what my car needed, the Straightline Crew went to work, with additional touch ups, and my vehicle.never looked better! A huge shoutout to Steve, He is the absolute best! especially with extending the rental car and keeping us up to date every step of the way! only shop I would recommend read more

Easily the best choice!! I took my Jeep here and they did such an amazing job. My 6 year old Wrangler looks brand new!! I had a deep scratch and they matched the paint perfectly and it looks better than before. The price was perfect, too. I'm so impressed with their customer service. I would recommend this place to absolutely everyone!! read more

Straightline Collision - Scratch was on my fender can't see a thing now!!! - Body Shops Near Me - Staten Island, New York

I have had 2 cars repaired here & the customer service & workmanship are phenomenal. The estimate was fair, I was kept informed every step of the way and my car was finished sooner than promised. I have experience with other car repair shops and this place is far superior in price, service, and quality. If you are unlucky enough to get into an accident - don't risk going to a subpar repair shop. Come here and they will take care of you! read more

Perfection! Sadly i was in an accident, not my fault, but my baby had to be repaired nonetheless. thanks to Nicolette, Blair, and Steve my baby is as beautiful as she was before! If you need a body shop I highly recommend Straightline! read more

If there were more stars I would give it !! Perfect rating in my book , I've been going to straight line collision for sometime now and constantly have delivered me with perfect service,repairs, just everything the people who work there are great there fast (length to fix) words can't express how happy I am that my brand new car looks brand new after I was struck by another vehicle at fast speeds. I have to say there work is the best you can't tell I was in an accident looks like I just rolled it of the showroom floor. Great job guys thanks for your service read more

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Straight line Auto Collision has many ups but the downs can out way the positives. I brought my car back in August 2011 for rear quarter panel to be replaced. The workmanship (body work) was excellent looks as new as it did when I drove it out the showcase. The paint was flush, seems blended perfectly, and everything looked good to go, until I noticed the rear window crystal PVC corking was improperly installed and over used. Later, to find out that straight line outsources window repairs and currently are using Crystal window repair located on hyland blvd. Now that everyone's caught up. I have returned to straight line to have the window fixed and after numerous calls beginning on Tuesday and it's now Thursday w/o my pride and joy. One of the owners finally contacted me to inform me of the issues w/ the glass repairer and tint specialist. To make things right I have been offered a rental although it's not my car and it's still waiting a window at least the owner gave a shot at satisfying the customer. The reason saving them from a worse customer rating. Although things happen and problems can not be foreseen. A plan B should always be ready so if future issues like this arise. A solution can be made in a timelier fashion. read more

I used Straightline for repairing my drivers side rear quarter panel, and I was very happy with the job they did. Especially appreciated the fact that they communicated with me during the time they had my vehicle. Very nice to do business with. I would recommend them without any hesitation. read more

Excellent service. Brought my car in for repairs. The staff was very friendly and helped me right away. I dropped my car off got an estimate the same way through geico and got into a rental same day. They have enterprise in the office so that helped make my life easier. I was able to drop the car off get into the rental and received text updates on my car until it was ready for pick up. When picking up my car I was able to drop the rental off with the front desk and my car was as good as new. They also offered me a another free wash and wax whenever I had the time to come back in read more

Everyone I spoke to from the receptionist to the mechanics were all super polite. They sent pictures updates by text. They made my car look brand new. They are really the place to go. read more

Certified GEICO center and "heard" that they were good from a source. Dropped off my car Tuesday 8am and said it should be done by end of the week latest early next week. It was a paint job with no body damage or electrical issue. Called end of the week and said it wasn't going to be ready till next Wednesday. I said, fine. Called the following Tuesday to confirm pick up next day and said won't be done till Friday. Now I'm frustrated. Kept my composure and called up Friday. Said not till Monday. OMG! Called Monday and finally done. Picked it up and interior was dusty and filthy from body shop. Ruined my center woodgrain a bit. May have to clay it to get the dirt off. On top of that, the paintjob was mediocre. Saw areas where it needed more paint or clearcoat and rough edges. Would not recommend. read more

These people fixed my moms Sienna like brand new so I decided to take my car there. Everything here is so quick and smooth. Totally recommend and everyone is nice. another good shop on the island. read more

My experience dealing with Straightline Collision after my car was damaged from a rear ended collision was 5 STAR from start to end . Having been hit by another driver and the stress that comes along with it , having chosen Straightline made the experience a lot less worrisome. From the ladies at the reception desk who walked me through the entire insurance paperwork process and rental car ready at the door ,to Doug and his crew giving me back my car looking BETTER then the day I bought from the dealership ! I felt at ease and confident I made the right choice coming here . read more

Straightline collision did a fantastic job fixing up my CRV. Thanks to Doug for keeping us updated on my car and the progress the crew made. And thanks to Arlene for kind and professional service at the front desk. read more

Recently had a terrible accident with a drunk driver and was badly injured and my car was severely damaged as well. I took the car to Straightline where I met Micheal who seemed very professional and helpful! Well it took over two weeks but my car was returned in a perfect condition and even looked better than when I purchased it! Would highly recommend ! Rick Eltingville read more

The people were professional and the process couldn't have been any easier. I was in a rented car within an hour. My car looks great!!! I would definitely recommend this place even though I hope to not have to go back. read more

Not only is there shop beautiful, their staff is polite and courteous they sometimes will do little things for free which keeps me loyal to this shop. Their work is quick and top quality. I will always make referrals and bring my own cars here. read more

My experience with Straightline Collision was excellent, very professional, courteous and friendly. True to their word with everything we discussed, no hidden surprises.l brought in my 2016 Jeep Grand Cherokee and all the repairs were done perfectly, looks just like when I bought it . Dealing with Doug and Blair was a pleasure. I highly recommend going there for all your collision needs!!!!!!! read more

A great shop with really caring people and excellent service. My truck came back looking better than it did before the accident. Hopefully I never need them again but I'll never go anywhere else if I do. Highly Recommended read more

Went here because of Geico Express service due to my car being slightly side swiped. Luckily the damage wasn't as bad as I thought and the owner/manager Paul was nice. They just buffed and waxed were the scrapes were and it looked fine. And wasn't charged. So if ever need anything done to my car again, I'd go back. read more

Excellent service from the drop off to the pick up of my vehicle. Hassle and worry free. A very courteous staff. They even have the rental service on premises. Great experience. read more

I went to Straightline 2 wks ago after reading the reviews and calling other places I decide to try Straighline and one reason was the way the ladies answered the phone and my questions they are all very professional and friendly. From the first phone call to the gentlemen who brought my car around everyone was so polite, friendly and professional. I was assisted by Stephen. Ahmed who was so helpful and honest. He explained everything to me and even thought there is only so much they can do he went out of his way to help keep my cost down and even had the gentleman come out while i was there to see what would be best to remove the paint on my new car. Even when i forgot to mention something Stephen was still so nice and helpful had my concerns address with no problem. While no one wants to every have a problem with there car I would definitely come back to Straightline and I have recommended them to family, friends and co workers. read more

I wish I could give 100 stars. Dave, Doug and his staff kept me updated throughout the short time that they had my car in for repairs. The work was done much quicker than expected. The customer service was second to none. My car looks as great as it did the day it left the showroom. I would highly recommend Straight line. By far the best place on Staten Island, and most professional. read more