My second visit. Great job. Even better experience then my first visit. How? Paid more attention to details, and really wipe it down. Maybe the weather is not as cold as my last visit which i totally understand and i am totally fine with it. Ill be coming more often for sure. The receptionist is nice , the young guy who took care of my car was great. I try the car wash across from them, claim to do "hand wash". False advertisements im telling you. I m happy with my 18 buck, tips and tax here. You guys rock. Keep it up. read more

Victory Auto Spa - Auto Detailing Near Me - Staten Island, New York

Went for a car wash yesterday, Jack and his guys did amazing job! Car looks like new again! Not an easy feat with what my 3 kids did to the inside lol. Highly recommend! read more

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Went for an oil change took over an hour. Guy was rude. Also didn't ask what kind of oil and went with synthetic which is more money and not necessary. Go across the street read more

Honestly very annoyed because it's a 40$ car wash for that amount of money you expect it to come out way better than it does. When it was finished there was still soap all over the car didn't spray it off and when I get inside my back window is streaky and car is still dusty around the infotainment system and they couldn't even wipe down rear view mirror it wasn't even touched. If i could give them a zero that's more of a representation of how they really are. Will most certainly never go there again. So I am editing this review because I just parked and got out to look at my car and wow I'm even more annoyed. The front of the car is still dirty the rims look like garbage and are still dirty the side rocker panels are still dirty the whole car is streaky and looks horrible. I do not recommend in the slightest bit. I'm so mad I just wasted 42$ stay away beware read more

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First they try to push the most expensive option on you. Then offer you the shittiest option that doesn't include if half you asked fir. And the dashboards is still dusty. Terrible service. NOT RECOMMENDED. read more

Victory Auto Spa - Dashboard and Console are still dirty. - Auto Detailing Near Me - Staten Island, New York

Had a great experience at Victory Auto Spa. Jack and his staff were professional, fast and courteous. Had some body repair work done and brakes, oil change and wash. Extremely happy with the work, the staff and the price. Highly recommend! Joe P/Lori F read more

Absolutely love these guys! Found them about 2 years ago when I moved up, great work and always friendly. Had an issue that was hard to recreate and explain, and they found it and fixed it right up. Cannot reccomend them highly enough! read more

Very nice and reasonably priced !! Did a great car wash I have a dog and they got all the hair out of my car ! Great job will come back again read more

Not sure what the complaints are for? I haven't gotten any work done on my car Here but I come often for cheap and good car washes. They always do a good job washing the car. I'm not looking to marry these people to my daughter, I just want my car clean and they do just that. The owner is a sweet hard working man and you can tell he cares for his customers. He is on a very familiar basis with me and asks about my family all the time. Great car wash at great prices. No complaints here read more

Victory Auto Spa - Always clean - Auto Detailing Near Me - Staten Island, New York

These people are crooks. They squeeze you for a penny. I went in for an inspection, they said it would not pass because one viper was a bit reaped, they charge $22 for single viper. They also charge 4% on credit card without telling you upfront only to point out fine print at the bottom in front of cash register. And worst of all the free car wash is for the exterior only, but they do. To disclose it anywhere. Do not come here ever unless you have no respect for yourself. read more

Took my car in for inspection, asked them to please call me when it was Complete. Never received a call, they had my car over 2 hours. On return they stated that "Oh we didn't do your inspection, you need work done first.. definitely you need new struts plus other work" They provided me with quotes but would not give me the paper so I snapped a photo. My car uses shocks.. not struts. Brought my car elsewhere.. it passed with flying colors. Not trustworthy, Tries to take advantage of a woman bringing her car in.. read more

Victory Auto Spa - My car has shocks not struts! Passed inspection with no issues at the next place I took it to. Rip off for $$ - Auto Detailing Near Me - Staten Island, New York

Tommy and his crew did a great job! Everyone was friendly and took time to ensure my car was done right. This is my second time here and they did not disappoint. Would recommend this place for a great hand car wash and detail. read more

Reading the reviews, I notice my horrible experience was not an isolated case. I visited the 'spa' on Sunday - first impression was 'all right' - a yellow sign informed me where to pull up - which I did - there were clean cars parked in my way - so I just stopped. And that's when my 'okay' experience ends. This dirty looking, thin man with a cap on gestures something incomprehensible - I open the door - he comes over and puts his hands inside my car, presses the window button and sarcastically says "oh, good - window's not broken after all" - wth? Then, told me to pull up behind the standing car, which I did - I'm waiting 5 minutes, 10 minutes. Waiting 15 minutes, nothing. Other cars get out - place gets emptied out a bit. I'm still waiting - the car in front of me has not moved. I get out - see there's no driver. Waiting almost 20 minutes - nothing - the place has cleared up by this time - no cars waiting to get into the washing area. No one is moving the driverless car. Not thinking twice about it, I pulled out from behind the sedan and positioned myself in line to get into the car wash. Suddenly, screaming - the thin man with a cap runs over, as if it's there has been a robbery - another worker tells me politely they have to take the other car first - I have no problem with that - I just wish someone had moving it and not halting the entire line pointlessly - this thin idiot in a cap maneuvers the sedan so carelessly, he almost hits me. If I hadn't quickly reversed - this incompetent moron would've hit me. WTF. 25 minutes into this 'excursion into the coo coo land" a nice gentleman comes over with the 'menu' - I just needed a simple wash - great. He tells me where to pay, which I do right away. No one is inside - had to wait 5 minutes to pay. I come outside, join my family members - see my car has been washed and the incompetent thin idiot in a cap is now drying it off. We wait and watch. He starts gesticulating in my direction, mumbles something under this breath - then shouts "did you see the nice lady inside?" - as if I didn't already pay. He continues mumbling - that I only wanted the basic and what am I waiting for - why am I not taking the car. I politely replied that I am waiting for him to finish - he says he is finished when the entire back bumper was still soaking wet. I come closer and say I was waiting for him to finish and I see the bumper is till wet - so, he responds in a sarcastic tone again - "you point and I'll dry" - told him sarcasm wasn't necessary and I just needed him to do his job - said thank you and took the car and left. We definitely will not be returning. DEAR OWNER - if you would like to have a prospering, respected business, and returning customers - do yourself a favor and get rid of this incompetent moron, which is the thin, rude idiot in a cap. You're welcome. read more

The business owner feels the need to respond to every review that is a bad reflection on his business which is funny because it proves he has something to be defensive about. I purchased the "cheapest" service. I did not, i actually upgraded because i wanted my under carriage cleaned too, nevertheless it's no excuse regardless of how much i spent, because whenever i go ANYWHERE ELSE (VIP, Hand car wash on forest Ave, car wash on Richmond next to 7/11) THERE HAS NEVER BEEN AN ISSUE OR BIRD POOP STILL ON MY CAR!!!! That's the main problem. My car was STILL DIRTY!!! I was never offered an "upgraded service" or anything for that matter! I asked for a refund because i was already there for AN HOUR PLUS!!!! It wasn't "in my plan" to get a refund, the horrible job they did warranted me to ask for my money back because my car was still dirty. I wasn't expecting to donate money to "Victory Auto Spa" for a dirty car. I wanted to get a refund and go get a better car wash somewhere else. The pictures don't lie and if the only thing the owner can say is that i was "cheap" and wanted my money back then so be it. At least my pictures show the factual evidence that they do a horrible car wash. He didn't even feel the need to comment on that OR apologize. Needless to say, this business is not one i want to patronize. I hope people read the yelp reviews before making the mistake of coming here and making a donation because that's what it is. They should change their name to victory charity and advertise that you may get a cheaply done car wash in return!! read more

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I came in for a car wash and for $55 I should be getting a nice cleaning out. Well I know better to look at spots before I left the place. I had to tell the guy to look at this spot look at this spot and he cleans one spot and walks away muttering something. I wouldn't recommend this place for this price. There's other car washes to choose from. read more

Went to get my car inspected and they told me that they couldn't inspect it because it need new brakes and rotors. It's always something with them. I gave them one last chance and they failed. I took my car to another establishment and got the inspection done. I told the mechanic what victory auto spa said and he took me under my car while on the lift to show me and explain to me how everything was good. Victory auto spa was just trying to get extra money. Double shame on you and your business for cheating people during a pandemic. We could have did so much business if you were just honest people. read more

Hey " business owner Jack" commenting on bad reviews to claim there is no record of a customer to delegitimize a review is so petty. Try owning up to your bad service next time because trust me the service had to be terrible for me to take the time out to write the review. read more

I went here a few times and they fixed my car and didn't talk down to me, because a lot of Auto shops talk down to you and take you for a ride if you are a woman. They very nice to me and the owner is a caring person Thank you Jack. I will always go there to have my car fixed I just hope I don't have to go there a lot :-) read more

I had some stains on my car from leaking snow salts that were really difficult to get out. They got them out perfectly and my car was shining afterwards. Great costumer service, excellent prices. read more

Went today for a car wash and it was the worst experience ever. Not worth $16 for a horrible job. They have a sign that says ladies day 1/2 off ALL Day but when you go pay they said it's only until 10am. Maybe it's time for a new sign. Then my car goes in and out and I still had bird residue all over the hood of my car, they came and cleaned it after I showed them. The guy made me get option 3 to clean my dashboard but apparently that doesn't include your cup holder. I asked him if they usually clean it he said we "dry wipe it and if the sticky stuff doesn't off we leave it". Totally poor customer service and I would never return. Waste of time and definitely waste of money since now I still have to clean my insides. read more

Victory Auto Spa - Auto Detailing Near Me - Staten Island, New York

This is my go-to auto shop for oil changes, inspections, washes and finder/fixer of my many mysterious car noises. This has always been like a neighborhood auto spot for us for many years even though we no longer live in this neighborhood. The owner and employees are friendly and make you feel like family. I would definitely recommend taking your car here. You can trust that they will not find extra unnecessary things to tack to your car bill like most dealerships would do. read more

Left my car there for repair. As recommended by Geico. Although the job was done well. There is an odorous smell in the car since picking it up in July. Because I was on Vacation when the accident occurred I was able to go back and forth . Because I've been working since picking up the car I am not able to return there so I went there after work one day. They told me they need at least four hours to find the problem . So I have not gone back there. From July till now September the bad odor is still in the car and they accused me of leaving it there with that odor. It SMELLS like an animal died in it. But it cannot be found by me. They left my car open allowing some animal to get inside. I've even found droppings that looked like they belong to a mouse. And they had the nerve to tell me it happened before to someone else's car.SMH read more

This review is long overdue. I used to live in the neighborhood. On one occasion in 2011, my car was parked in the lot across the street and wouldn't start. A few guys from Victory Auto Spa walked across the street and pushed my car to their shop to avoid towing fees. It turned out to be a bad AC compressor. They replaced the compressor and the new one failed after a short period. They were happy to honor the warranty and did the job again. I became a loyal customer thereafter. Another time a few months later, I needed some alignment work done right away before I could drive my wife to a job interview. Jay (who I'm sure has probably left by now) remembered me and got me in right away so that I could be back on the road. Jay, Kenny, and Eddie (who may also be gone) were always a pleasure to deal with, as was the owner Jack. I lived in the area for several years and exclusively went to Victory Auto Spa for any work I needed on my car. read more

Very friendly staff and owner! My car was cleaned above expectations for a very affordable price. Highly recommend this business for car detailing and service read more

I took my car here to get repaired from an accident I had got into after Sandy had happened. They did such a horrible job. Mind you, it took about a month & a half to get my car done, which should of been 2 weeks top worth of work. This guy Jack that was I guess the "owner/manager" of the place would avoid my calls/texts as to how was my car coming along. He kept telling me that my car would be ready the next two days, then two days passed he'd come up with another excuse of the car missing a part blah blah. My point is...Never to come here again! They did horrible. They should def be shut down or out of business. read more

I been going to this location for many years for washing my car. The prices are great, the service good enough for a decent wash and the location is the best for me. Sometimes they do have their off days for who washes your car but doesn't everyone? I would really recommend this car wash place to everyone since it's very convenient located and they get it done quickly. read more

This place is pretty great in a couple of ways! I brought two of my cars here for inspections and everything went smoothly and I got a great deal for them both! In concerns to the cash wash itself, I brought my father's 15 year old Toyota and it came out shining like a brand new car fresh odd the assembly line. Jack, the owner of the place, is a really cool guy as well from my experiences with him. He's very friendly and always says hello whenever I being either of my cars around for him to look at or to have them washed. For the price this place is pretty much unbeatable and all around its a solid place to bring your car! read more

This place is the absolute worse. Spent over 30$ for a wash for both the exterior and interior. I couldn't believe the horrible and incomplete job that they did both on the inside and outside. They did not vacuum the inside let alone clean the mats. The bumpers still had dirt on them and I asked the guy to wipe them and he had an attitude. He also would not vacuum the the inside. He stated that my car was finished, you can leave. I asked who else I can speak to and he said "no one" He then laughed and said you need to move your car before I move it for you. I got into the car and left. I will never ever patronize that place again and will tell everyone that I know about it. The manager/owner really needs to retrain the people who he employs. read more

What a fantastic location!! They did such a great job on my car!! It looked brand new!! Highly highly highly recommended!!!!!

So the mechanic who told me I needed a battery was fired. The owner called me & apologized. This happened on 7/5/18. I will patronize them again. Giving them another chance. read more

This place is a car maintenance heaven, they are very quick and courteous. They do everything from car wash to auto body repair with very reasonable prices. I highly recommend this place read more

I've been going to Victory Auto Spa for years. They do amazing body work. When I have mechanical work done I don't feel like they're ripping me off. I trust them because they earned my trust. My thanks to Jack and his wonderful staff! Margaret read more

This is the absolute BEST place to get a very good interior/exterior wash at a fantastic price! The owners are nice, the workers efficient and competent. And they have awesome "specials" on certain days for seniors, ladies, TLC drivers, etc -- all around $6-$8 for basic service. I've never spent more than 20 minutes waiting for them to finish my car, either! I highly recommend Victory Auto Spa! read more

Victory Auto Spa is a very professional place. Their service and knowledge is second to none. Getting my car repaired there was a pleasure. I feel comfortable recommending them to my friends, family and business colleagues. Great job Victory Auto Spa. read more

This is the place for you to get a cheap car wash. However, I'd you're looking into fixing your car and you don't know what's going on. You'll gonna be ripped off. I got my sienna there during my college time. The owner is nice and stuff so is their price. It does not seem legit if you have been to other auto shops. I do not recommend it for repair. read more

My car was hit on Mother's Day while parked. I immediately took it to Jack at this auto shop. He assessed the situation and handled it accordingly and expeditiously. They did an exceptional job! Freddy and Onorio are awesome mechanics and always there when you need them! I highly recommend them! read more

Took care of my car extremely well, favorite place to go on the island, Jack is always on his toes.

Horrible business. The owner is into scams. I brought my car to him for an inspection and he alleged the car to have problems just to fix it. He also treats his employees poorly from what I've witnessed. read more

This place is much cheaper than the hand wash across the street. The cars coming out of here look pretty good and clean. However the service is quite slow. Review are not in a rush to go anywhere, this is the place for you. They have many options to choose from. And they also do oil changes as well. read more

Great service should not go unnoticed. For a very small establishment their service on multiple occasions has been nothing short of stellar. They expedited my service to accommodate my busy schedule and did it with a smile. Whoever runs this establishment should be proud. read more